Front door 2023


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed



Here at headspace Albury Wodonga, we are dedicated to supporting the mental health and well-being of young people aged 12 to 25. Our mission is to provide a safe and welcoming space for young people to access FREE or low-cost support, information, and resources related to mental health and well-being.

We provide support, counselling and alcohol and other drug services. We can also help link you to local GPs for physical and sexual health related needs, and we have dedicated employment and education support partners we can connect you with. 

Please click here for general information and our consent checklist.

headspace Albury Wodonga has a 'no wrong door' referral policy; what that means is that there is no 'wrong' way for you to refer to us. You can walk in, call us, email us, or fill out a Referral Form.

Our building and offices are all abilities accessible, and we can access interpreters as required.

Please note: we are closed each day for lunch from 12.30pm - 1pm.

Click here to access our Welcome Pack for information on your rights and responsibilities, privacy and confidentiality, consent, headspace National resources and more...




  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Albury-Wodonga is operated by Gateway Health. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murray (Murray PHN).


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“I cannot express how much Jessee and headspace has impacted my life. She has been my lifeline, my support, and my confidant through my addiction journey. I am grateful to have found someone I can trust to support me with my addiction”


More information

headspace Albury Wodonga has a team of dedicated and passionate youth health professionals who are here to support you.

Our team comprises of headspace clinicians with extensive experience support young people with their mental health, physical and sexual health and alcohol and other drug use, community awareness and engagement team, administration, our centre manager and clinical lead.

In addition to our core staff we have visiting staff from; Junction Support Services, Mind Australia, Albury Wodonga Aboriginal Health Service, Albury Wodonga Health, YES Unlimited, The Personnel Group, Sureway, The Centre and NESAY.

If you would like to contact one of our friendly staff, please email us: headspaceAW@gatewayhealth.org.au 



community awareness and engagement at headspace Albury Wodonga and headspace Wangaratta

our mission:

Our small, part-time Community Engagement team is dedicated to supporting headspace by promoting positive mental health among young people, families, schools, and organisations in the Albury Wodonga and Wangaratta regions.

what we do:

We focus on spreading awareness about headspace services, the importance of seeking help early, and facilitating access to our services.

let's collaborate!

We love teaming up with schools, TAFEs, or universities to organise activities or events coinciding with significant dates like Mental Health Week, RU OK Day, Harmony Week, Youth Week, or any ideas your students have that are important to them. Together, we can design engaging events centred on mental health and wellbeing.

event partnership and participation:

We offer various collaboration opportunities. We can join and support your events, set up a headspace stall with resources and merchandise, or even co-facilitate workshops either at our centres or pop-up locations. If aligned with our priority groups, we're open to exploring unique partnerships for community events.

learn about headspace:

We conduct presentations for students, parents, educators, and school staff focusing on headspace Albury Wodonga and headspace Wangaratta services. Our talks cover what headspace offers, our programs, our Youth Reference Group (YRG), and how to seek support early. We might also bring along a young person from our YRG or someone with lived experiences to share their journey with headspace.

health-focused presentations:

Our presentations aim to encourage early help-seeking behaviours and cover various topics including mental health awareness, tips for a healthy headspace, physical and sexual health, substance use, bullying education, and early psychosis.

We cannot assist with medical or crisis interventions or requests with a therapeutic focus. For evidence based, clinical run programs, please click here.

priority groups:

Our priority groups include young men, young people disengaged from education, work or study, First Nations young people, young people who use alcohol and other drugs, young people experiencing homelessness or at-risk of homelessness, linguistically and culturally diverse young people, and LGBTQIA+ young people.

Requests aligned with these groups are prioritised.

how to engage with us:

To collaborate with our Community Engagement team, please fill out a request form here. 

Follow us on Instagram: Albury Wodonga and Wangaratta and Facebook: Albury Wodonga and Wangaratta to stay updated with what’s happening in our centres!

If you have any questions, please email headspaceevents@gatewayhealth.org.au



The Youth Reference Group (YRG) is a passionate group of young people from our region who are determined to make a difference in the lives of their peers. Our members come from diverse backgrounds and a range of ages, all united in our shared passion for advocacy around youth mental health. 

headspace Albury Wodonga and headspace Wangaratta rely on the YRG for valuable advice and opinions, ensuring that young people's voices are heard in decisions that shape our service. Together, we organise events and campaigns to spread awareness about mental health and break down stigmas surrounding mental illness. We also attend events throughout the region to promote headspace and make sure people know how to access our services.

As a member of the YRG, you'll receive training to equip you with the skills necessary to make a real impact. So if you're 16 to 25 years old, passionate about making a difference and want to join our cause, we'd love to hear from you!

If you want to know more check out the YRG webpage.

Let's work together to positively change the lives of young people in our region!



Making an appointment to come and see someone at headspace Albury Wodonga is easy!

To make a referral, you simply need to call us on 1300 332 022 or drop into our centre at 155 High Street, Wodonga (see the location section for a map) and have a chat with one of our friendly receptionists.

If service providers are making a referral on your behalf we need a referral form completed. It can be made by a professional (GP or worker from another service), school, a friend or family member with your consent.

Once your referral has been received one of our friendly Engagement and Access workers will contact you (or the allocated contact person indicated on your referral form), and they will arrange an appointment for you to have a chat about what is happening for you. They will then organise a plan with you about how we can help you best.

* Please keep in mind that we are a voluntary service, so the young person that is being referred to us must know about and consent to the referral.

The referral form can be downloaded here and return it via fax on (02) 6024 5792 or email to headspaceAW@gatewayhealth.org.au

Find our Welcome Pack here 

headspace is a FREE or low cost support option.

Once you turn 15 years old, you are able to obtain your own Medicare card. Your own Medicare card allows you to access a range of medical and health services for free or at a lower cost. To access free services at headspace Albury Wodonga, young people are required to have either their family Medicare card number or their own. Read more about what a Medicare card allows and how to apply.

If you have question about Medicare cards and accessing headspace please give us a call to chat further.



how will your donation support young people in our community?

Our goal is to increase the number of young people seeking help early by:

  • Improving the mental health literacy of young people and their supports
  • Raise awareness about headspace Albury Wodonga and its range of services
  • Mobilise local young people to take action to reduce the stigma associated with mental health
  • Provide group programs and activities to engage young people

headspace has been granted deductible gift recipient status by the Australian Government so we will provide tax receipts for all donations of $2 or over.

are you considering running a fundraising event for headspace Albury Wodonga - we'd love to hear from you!

If your school, club or workplace is interested in running a fundraising event for headspace Albury Wodonga then we would like to hear from you, please email our Community Awareness and Engagement team at headspaceevents@gatewayhealth.org.au

For more information and fundraising support please contact us on 1300 332 022 or email headspaceAW@gatewayhealth.org.au


family & friends welcome pack

headspace is a Family and Friends inclusive service. We believe that you play an important role in your young person's journey to better wellbeing. We also understand that family and friendships can take many different forms.

Click HERE to view our Family and Friends Welcome Pack

family & friends committee

Are you passionate about supporting young people? Advocating for and breaking stigma around mental health? Are you interested in supporting us to be the best we can be for our local community? 

Our Family and Friends Committee has five key areas to work towards, these include:

  1. Help amplify the early intervention message
  2. Support headspace Wangaratta activities and events
  3. Support, develop and deliver fundraising opportunities
  4. Support our community in understanding the challenges young people experience
  5. Encourage the voice of young people to be heard and acted upon


If you are interested in joining our Family & Friends committee, please contact our Community Awareness and Engagement Worker by phone 1300 332 022 or email headspaceevents@gatewayhealth.org.au


family & friends survey


Are you supporting a young person who is currently receiving support at a headspace centre?
If so, we would love to hear from you! If you have a few minutes to spare, please click HERE to complete the survey.

Here at headspace Albury Wodonga we value your feedback. If you have a complaint, compliment or suggestion please fill in our Feedback Form

Please note, the link takes you to the Gateway Health Feedback form. headspace Albury Wodonga WILL receive your feedback when you use this form, and your feedback and information will remain confidential. 

For more information on Gateway Health client's rights and responsibilities, including confidentiality, privacy and feedback click here.


family & friends survey


Are you supporting a young person who is currently receiving support at a headspace centre?
If so, we would love to hear from you! If you have a few minutes to spare, please click HERE to complete the survey.


eheadspace is an online and telephone support service that provides confidential mental health and well-being support, information and referral to young people, their families and friends. The service is available seven days a week and provides a safe and supportive space for young people to discuss their concerns.

You can make an eheadspace account here

You can find more info on eheadspace here



In addition to eheadspace, headspace National also offers telepsychiatry appointments, which allow young people to access psychiatry services remotely, without having to visit a clinic in person. This service is particularly beneficial for young people who may live in rural or remote areas, or who have difficulty accessing traditional mental health services.

You can find out more information on telepsychiatry here


work and study

headspace National also provides a range of work and study services which are designed to help young people achieve their education and employment goals. These services include vocational and educational counselling, assistance with job applications and interview skills, and support for young people with disabilities or other barriers to employment.

To learn more about headspace work and study, click here 



hAPI is a pre-appointment survey that we ask you to fill out before you come to your appointment; these surveys give us an idea of how you’ve been feeling before your appointment and supports us to be able to give you the best care possible.

You’ll receive a link to the survey via SMS before your appointment. If you forget to fill it out beforehand, don’t worry! We can help you in the centre.


headspace in schools

headspace in Schools is an initiative by headspace National that aims to support young people's mental health and well-being in educational settings. headspace National recognises that schools play an essential role in supporting the mental health of young people, which is why they have developed a range of programs that can be delivered in schools.

The school programs are designed to help students develop the skills and knowledge they need to manage their mental health and well-being. Offering a variety of programs, including mindfulness and meditation, resilience-building workshops, and mental health literacy sessions. These programs are delivered by headspace National trained and experienced staff, who work closely with schools to ensure that they meet the specific needs of their students.

Early intervention is key to promoting positive mental health outcomes for young people. By providing support and resources in schools, headspace can help young people develop the skills and resilience they need to navigate life's challenges. headspace National school programs are designed to be fun, engaging, and interactive and create a safe and inclusive environment where all students feel supported and valued.

You can find out more information on headspace in schools here


Struggling with addiction can be overwhelming and exhausting, but you don't have to face it alone.

At headspace, our AoD (Alcohol and other Drugs) youth outreach team understands the challenges of recovery and is here to provide the support and guidance you need.

Whether you're looking to reduce your substance use or seeking help to stop completely, our team in Albury/Wodonga and Wangaratta can assist you. We can even connect you with detox and rehab services if necessary.

Request a referral for the AoD Youth Outreach team by contacting headspace, and we'll take care of the rest. With our expertise, we can make your journey to recovery as hassle-free as possible.

Our AoD youth outreach team can provide (not limited to)

  • A safe and confidential space for you to talk about your substance use.
  • Offer rehab and detox options and provide transport one way.
  • Harm minimisation.
  • Psycho-education around illicit substances.
  • Party safe information.
  • Goal setting.
  • Reductions plans to suit each individual.
  • Relapse prevention.

One of the services we work closely with that provides youth detox and rehab is YSAS– check out their facilities in the link below; we bet it's not what you were expecting!

Youth Support + Advocacy Service

 We also work closely with Williams House check them out here! - Williams House

Here at headspace Albury Wodonga we believe that volunteers, placement students, and internships are a valuable way to contribute to our mission and make a positive impact on our community.

If you're interested in volunteering with us, we would love to hear from you. By volunteering, you'll have the opportunity to develop new skills, meet new people, and make a real difference in the lives of young people. To find out more about volunteering, please contact peopleworkingwell@gatewayhealth.org.au.

We also offer student placement opportunities for those studying in related fields. Our placements provide valuable hands-on experience and the opportunity to work alongside our experienced and dedicated team. For more information about student placements, please email studentplacement@gatewayhealth.org.au.

Thank you for considering volunteering or undertaking a placement with headspace Albury Wodonga. We look forward to hearing from you and working together to support young people in our community.

Please see the Gateway Health website for Student Placement information.