Contact and feedback

You can get help via eheadspace (our phone and online support service) or in person at a headspace centre located near you.

Chat to a clinician online

Phone a clinician

Find a centre  

For other requests, or to provide feedback, please see below for more information:

If you are having trouble accessing eheadspace, online group chats led by professionals or peers, or the headspace account, please complete this form

The majority of school and university assignment questions can be found on different pages of our website. Please feel free to explore our website to find all the information you need. We have a suggested list of pages below that you may be interested in:

If you are required to interview a mental health clinician or headspace worker, please contact your local headspace centre directly to see whether someone is available to assist you. Please note as we are a not for profit organisation, our resources are limited and we are unable to personally assist with every interview / assignment enquiry.

If you are an educator, access resources and mental health literacy programs.

eheadspace is a confidential, free and secure space where young people 12 - 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional. Visit eheadspace or call 1800 650 890.

You can also access support at your nearest headspace centre.

If you are in an emergency situation or need immediate assistance, contact mental health services or emergency services on 000. If you need to speak to someone urgently, call Kids Helpline 1800 55 1800 or Lifeline 13 11 14.

Career opportunities at headspace centres and National Office can be found on Careers . If you wish to speak with someone about a specific advertised job opportunity, please note the details of the contact person on the advertisement.

For volunteering or work experience opportunities, please visit Volunteering and youth participation.

For placement enquiries, please contact your local headspace centre directly.

If you are aged under 25, headspace Work and Study programs can support you to plan a career, find employment or work towards further education – in a highly accessible, confidential and youth-friendly environment. 

Please visit our Get involved page to learn more. For further information or enquiries please contact our team at:

If you are looking to use the headspace logo on resources or information, please complete the Logo Request Form.

Please visit Explore Topics to find resources, interactive activities and downloadable fact sheets linked on individual resources. 

For any other enquiries, please email

Please visit Media releases for further information and contact details.

headspace centres

To make new appointment or reschedule an existing appointment, please contact the headspace centre directly. 

Your local headspace service might also have a ‘drop in’ program where you can visit during opening hours. Each headspace centre provides slightly different services and programs. To find out what services are provided by each centre, please visit the relevant headspace centre's page on our website. 

Services at a headspace centre are either free or have a low cost. You can ask if there is a cost when you make your appointment.

Some services may require you to have a referral from a doctor, but headspace can help you with this too. If you are looking for a specific referral form, please visit the relevant headspace centre's page on our website.

Find out more about what to expect in how headspace can help.

eheadspace online and phone support

eheadspace is available 9am-1am AEST every day. All eheadspace services are free, although if you call from your mobile your usual call charges apply.

You don't need an appointment, a referral or mental health care plan to access support. You can connect with eheadspace through webchat (log in to get started), by calling 1800 650 890 or sending an email.

Find more answers to frequently asked questions about accessing eheadspace. 

headspace Work & Study

Visit the headspace Work & Study page for answers to frequently asked questions. 

Feedback and other enquiries

Share your feedback

headspace is committed to providing the best possible service to young people, their family and friends. Whether it’s a compliment, complaint or suggestion, all feedback we receive helps us to have a better understanding of what we are doing well and where we can improve our services. 

If you have a compliment, complaint or suggestion there are several ways to get in touch with us. Please include the name of the headspace centre or online / phone service that you are providing feedback for. 

Feedback form

Please be advised that compliments may be used and published by headspace to promote headspace services and encourage help seeking behaviour. No personal or identifying information will be used. If you do not want your compliment to be published please let us know. 

We want you to feel safe, supported and comfortable being yourself at headspace. The headspace Charter of Healthcare Rights outlines what young people can expect.

Optional survey for family members

If you are a family member supporting a young person who is seeking support at a headspace centre, we would love to hear from you.


General enquiries

If you did not find the information you were looking for on the drop down selections above, you can contact the headspace National Office on (03) 9027 0100 or fill in the enquiry form below.

Interpreter icon

Interpreting assistance available.  


Enquiry form

Emergency support

If you need to speak to someone urgently about your mental health and wellbeing, please call:

Lifeline13 11 14

Kids Helpline1800 55 1800

Emergency services: 000