Contact and feedback

For our most common requests, please see below for more information.

eheadspace is a confidential, free and secure space where young people 12 - 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional. Visit eheadspace or call 1800 650 890.

If you are in an emergency situation or need immediate assistance, contact mental health services or emergency services on 000. If you need to speak to someone urgently, call Kids Helpline 1800 55 1800 or Lifeline 13 11 14.

If you are experiencing a technical issue with eheadspace, logging on to your account or the headspace website, please complete this form

Please visit our Explore Topics section to find resources. 

If you are a young person aged between 12-25 years and want to find out information on mental and physical health, alcohol and other drugs and work and study, please visit the Young people section which may help.

The majority of school and university assignment questions can be found on different pages of our website. Please feel free to explore our website to find all the information you need. We have a suggested list of pages below that you may be interested in:

If you are required to interview a mental health clinician or headspace worker, please contact your local headspace centre directly to see whether someone is available to assist you. Please note as we are a not for profit organisation, our resources are limited and we are unable to personally assist with every interview/assignment enquiry.

Please contact your nearest centre. Alternatively, speak to a qualified youth mental health clinician online or over the telephone, please visit eheadspace.

If you are in an emergency situation or need immediate assistance, contact mental health services or emergency services on 000. If you need to speak to someone urgently, call Kids Helpline 1800 55 1800 or Lifeline 13 11 14.

Each headspace centre provides slightly different services and programs. To find out what services are provided by each centre, please visit our centres page. You can also visit our Who we are page for more general information.


Services at a headspace centre are either free, or have a low cost. You can ask if there is a cost when you make your appointment.
Some services require you to have a referral from a doctor. But don’t worry, headspace can help you with this as well. All eheadspace services are free but if you call from your mobile your usual call charges apply.


When you talk to a headspace worker what you say is kept confidential. This means nothing you say can be passed on to anyone else without your permission, if headspace is seriously worried about your safety or the safety of someone else they must – by law – try to keep everyone safe. This means they might have to share their concerns with someone else. Talk to your headspace worker about confidentiality to ensure you understand how it works.

If you need immediate medical attention, call emergency services on 000 or call Lifeline on 13 11 14 or Kids Helpline on 1800 55 1800.

Please visit our Get involved page to learn more about fundraising and donating to headspace. For further information or enquiries please contact our team at:

Please visit our partners page.

Please contact our Education & Training advisor at

Please outline your sponsorship proposal in an email to

Please contact your nearest headspace centre to find out about possible speaker opportunities.

Career opportunities at headspace centres and National Office can be found on our Work for us page. If you wish to speak with someone about a specific advertised job opportunity please note the details of the contact person on the advertisement.

For positions at headspace centres, please contact the centre directly. Find contact details on the centres page.

For positions at headspace National Office please contact our HR team at Please note this email address is not applicable for job opportunities at headspace centres.

If you are aged 15-25, headspace Work and Study programs can support you to plan a career, find employment or work towards further education – in a highly accessible, confidential and youth-friendly environment. 

Please visit our Volunteering and youth participation page for more information.

If you are looking to use the headspace logo on resources or information, please complete the Logo Request Form. For any other enquiries, please email

If you have a media enquiry, please visit our Media centre page for further information.

Feedback Form

headspace is committed to providing the best possible service to young people, their family and friends. We welcome and value your feedback so we can improve the services we provide.

Please be advised that compliments may be used and published by headspace to promote headspace services and encourage help seeking behaviour. No personal or identifying information will be used. If you do not want your compliment to be published please let us know.

If you have feedback about a headspace centre, please contact the headspace centre directly.

Feedback Form

headspace National Office: (03) 9027 0100

If you need to speak to someone urgently, please call:

13 11 14

Kids Helpline
1800 55 1800

You can get help in person at a headspace centre located near you or via our online support service at eheadspace.

Find a centre

Visit eheadspace