front door headspace Albany


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 8:00pm
  • Wednesday: 9:00am - 8:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


headspace Albany supports young people 12 - 25 with mental health concerns and/or substance use issues, and their family and friends.

headspace Albany is delivering all services from the headspace centre. In line with COVID recommendations, if you have any flu-like symptoms, please don't attend headspace Albany.  Contact us on 9842 9871 to arrange an alternative such as phone or video Counselling.

If you have a Videoconference appointment Videoconference waiting room here

No referral is needed all services are free.  To make an appointment  call 9842 9871 or drop in and make time to have a chat with our staff.


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 8:00pm
  • Wednesday: 9:00am - 8:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Albany is operated by Youth Focus. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Country WA (WA Primary Health Alliance Ltd).


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Albany

Employer: Youth Focus

Salary: Contract, MBS funded

headspace Albany is seeking experienced Allied Mental Health Practitioners (Clinical or Registered Psychologists, Mental Health Social Workers or Occupational Therapists) to work with young people aged 12-25 and their families, to deliver focused psychological strategies at the  headspace Albany Centre, funded through MBS payment.

You must be AHPRA/AASW Registered as a specialist Allied Mental Health professional, and have, or be eligible for a Mental Health provider number for Medicare Rebates. You must also have Professional indemnity insurance, an ABN and a current WWC Check card.

You must also be experienced in working a multidisciplinary team. Our office hours are

Monday 9 am - 5 pm

Tuesday 9 am -8 pm

Wednesday 9 am - 8 pm

Thursday 9 am -5 pm

Friday 9 am - 5 pm


There is some flexibility for different session times across the week, and we are particularly interested in Clinicians to expand our after-hours service.

In return for bulk-billing, headspace Albany offers administrative support including appointment bookings and reminders, comfortable youth-friendly counselling rooms, an ongoing base of referrals, and a fantastic collegiate work-environment. Care coordination, case conferencing, access to integrated GP and Psychiatry services and professional development opportunities are available.

Enquiries:       For more information please contact Andrew on 9842 9871 or email manager@headspacealbany.com.au


For more information contact:

Name: Andrew Wenzel
Phone: (08) 9842 9871
Email: manager@headspacealbany.com.au

Employer: Youth Focus

Deadline: 30 May 2022, 9:00 am

Community Engagement Officer – headspace Albany


Youth Focus is a for-purpose organisation that creates brighter futures for young people in Western Australia by offering a range of no-cost mental health services. Established in 1994, Youth Focus delivers innovative and accessible mental health services and programs across Western Australia to help at-risk young people aged 12 to 25. A key component of this, is our role as the lead agency for a number of headspace centres, including headspace Albany, where this role is located.

The headspace mission is to collaborate to design and deliver innovative ways of working with young people to strengthen their mental health and wellbeing.

headspace provides a holistic approach to supporting all young people who enter their centres by providing support through four core areas: mental health, physical (including sexual) health, alcohol and other drug services, and work and study support.

headspace Albany is part of a national network of over 100 headspace centres operating across Australia with the vision of all young Australians being supported to be mentally health and engaged in their communities.


headspace Albany is currently seeking a creative and dynamic Community Engagement Officer to join their highly successful team.

  • Part-time position (0.70FTE)
  • Fixed-term contract until 30 June 2023, with a likely extension in line with funding


About the Role

The Community Engagement Officer is a pivotal role within the multi-disciplinary team of headspace Albany and works closely with the headspace Albany Centre Manager to:

  • Design, implement and evaluate community engagement initiatives which increase awareness in the community about headspace Albany services, mental health literacy, and effective help seeking
  • Partner with local agencies, community groups, and sector networks to obtain better outcomes for young people experiencing mental health challenges
  • Work with key stakeholders to increase access to appropriate services for young people in Indigenous, CaLD, LGBTIQ and homeless communities
  • Develop and deliver psychoeducation and training options for young people and workers that  supports individual and community capacity building through providing information, education for health, and enhancing skills
  • Facilitate the Youth Reference Group and event coordination activities to promote young people’s participation in headspace Albany
  • Collaborate with appropriate community requests and represent headspace Albany and Youth Focus at external events 


To successfully become part of our team, it is just as important to align with our values as it is to meet our selection criteria. Our values are part of who we are and are demonstrated in the way we work every day. 


About You

To be considered for this position, applicants will have:

  • Tertiary qualifications in a relevant discipline, such as Health Promotion, Allied Health, Education or Youth Work (minimum Diploma level)
  • High level community engagement skills including planning, developing information campaigns/briefings, consultation, partnership development and evaluation
  • Experience working collaboratively across disciplines, sectors and partners in a manner that enhances impact and sustainability
  • Understanding of contemporary youth participation models and experience in the implementation of youth and family engagement strategies
  • Knowledge and understanding of the health and welfare issues affecting young people and families
  • Exceptional interpersonal skills and an ability to work with a broad range of people from a variety of backgrounds and experiences
  • Developed organisational, administrative and project management skills
  • Clear and concise written and verbal communication skills
  • Self-motivation and direction with high level of autonomy
  • Ability to work both independently and collaboratively within a team
  • Computer literacy particularly in the effective use of Microsoft office and related programs, Social Media platforms and experience with Adobe Creative Software suite is an advantage
  • Understanding and experience of clinical/counselling services is preferred


What we offer

  • An opportunity to be part of a person-centred, flexible, family friendly organisation
  • An inclusive and welcoming environment for all
  • Competitive salary offerings with the ability to salary sacrifice
  • Access to professional development opportunities
  • Additional annual leave and COVID leave
  • Generous paid parental and partner leave



Follow the link to SEEK or contact humanresources@youthfocus.com.au

                Applications close 9.00am, Monday 30 May 2022

 Please note:

  • Appointment to the role is subject to the successful candidate providing a clear National Police Check certificate and Working with Children Check
  • Shortlisting will commence immediately and the role may close earlier than the date mentioned above if we find a suitable candidate
  • Due to the high volume of applications received for our advertised positions, only those applicants who are short-listed will be contacted. To those applicants not short-listed, we extend our appreciation for considering Youth Focus as a potential employer
Apply now

More information

Give Feedback
At headspace Albany, you have the right to an environment where you feel welcome, accepted and safe. If this hasn’t happened, we want to know about it, so we can do better.

You can use this QR Code and link to provide feedback, compliments or complaints. This can be about anything to do with headspace programs, services or people.

Your feedback will be sent to our Feedback team who will decide how to respond. You can remain anonymous if you wish, but your feedback will never impact on you getting help at headspace.


If you have any questions -
please contact the Feedback team on
(08) 6266 4333 or at feedback@headspacealbany.com.au



Andrew Wenzel  - Manager

Carl Heslop - Clinical Lead

Tess Allen -  Access Clinician 

Esther Anderson - Access Clinician 

Michelle Kennedy - Access Clinician 

Dimitie Cook - Access Clinician 

Ashleigh Bell - Access Clinician

Christie Huggins - Occupational Therapist (Mental Health)

Kate Hancock - Occupational Therapist

Natalie Jarvis -  Community Engagement Officer

Connie Ruffo - Vocational Specialist

Monique Grey - Vocational Specialist

Jas Heslop - Administration 

Jamie Murphy - Administration


Getting to headspace Albany

We are located on St Emilie Way which is at the top of York Street, the surrounding shops can sometimes help guide people here. Opposite ABC Great Southern radio studio and a few shops down to Hollywood Nails.  If in doubt Google Maps will show you the way. 


The front door opens into the arcade, not off the main street.  The whole centre is accessible for wheelchairs and people with access needs.  If you have any queries about accessibility please ask when you call us or ask your care coordinator so we can help you out.  The door is not automatic and can be heavy to open, please knock if you need assistance or call ahead.

Access information:

The entry to headspace Albany is a tiled and covered passage way.  On the St Emilie Way side there is a brick paved pathway, that is on an incline.  On the car park side there is a asphalt coated car park with some loose gravel.  This is the side where the ACROD parking is located.


Inside the centre there are carpet squares through out and lino in the bathroom.  The bathroom is for use by all genders and the hand rail is on the right hand side.


We have ample 2-hour  parking at the back of the centre in a car park shared with the surrounding shops Icky Finks, Hollywood Nails and Sportspower.

Bus timetables can be found Routes 803, 804 and 805  Routes 806,807 and 808


headspace Advisory Committee (hAC)

headspace Albany have a dynamic group of young people who work closely with the staff to ensure that headspace Albany is a relevant and youth friendly service.

hAC gives you heaps of opportunities to get involved in shaping headspace Albany as a service and promoting headspace in the wider community.  hAC are involved in planning and delivering events in Albany such as youth Week, Mental Health Week, NAIDOC week, Wear it Purple Day and other special events that headspace Albany are a part of.

Young people join because they want to make a difference in the Albany community.  It is a great way to get involved and make changes for young people in the area.  There is always the potential to go on and be involved on a National level with the headspace youth national reference group hY NRG.

The commitment we ask of young people is they attend monthly meetings (held after school hours)

If you are keen to join hAC or to find out more about what hAC does contact Natalie on 9842 9871 or email: info@headspacealbany.com.au