For a Young Person (aged 12-25) looking to self-refer 

If you are a young person aged 12-25 years old and you are looking to contact headspace Miranda for support, please fill out this online referral form. Your family and friends are also welcome to complete this form on your behalf.

headspace Miranda endeavor to respond to you within 48 hours of submission. 

These forms are checked once per workday (Monday-Friday, between the hours of 9am-5pm), if you need immediate support, please contact Lifeline on 13 11 14 or if it’s an emergency call 000.

Your privacy is important to us, the information on this form will be kept confidential in line with headspace privacy policy and Stride privacy policy.

If you would prefer to complete a referral over the phone, please call your local headspace centre on 02 9575 1500  

For Service Providers (Including GP's and Government Departments)

If you are a service provider, GP or Government Department, please complete our referral form for professionals. If the young person has a Mental Health Care Plan in place, please provide a copy of this with the referral form.

We do require all GP's and external referrers to fill in our referral form to make sure that the young person you are referring is suitable for service at headspace Miranda. 

*Please note: the young person must consent to the referral.

Anyone can provide a written referral on behalf of a young person to attend headspace Miranda.

Please note we are an early intervention service; our Clinical Team Leader will assess all incoming referrals and we will contact you shortly after to let you know whether the young person has been accepted into service.

Our fax number is (02) 8322 4084
Our email is headspace.miranda@stride.com.au
Our postal address is Suite 5/522 Kingsway, Miranda, NSW 2228

We are located at 5/522 Kingsway, Miranda (opposite Westfields Miranda).

Miranda Station is a 4 minute walk from the centre. There is limited parking outside the centre, however Westfield Miranda provides 3 hours free parking. We are above Bodyfit Gym behind the glass doors. 

Disability Access:

There is disability access via a ramp. 

Disability parking is located on Jackson Avenue, which is about a 2 minute walk from our centre.

Underground disability parking can be accessed via the first ramp down when turning into the Metro Hotel driveway.

We understand that asking for help when you're not feeling yourself can sometimes be difficult or uncomfortable. Because of this, we have made our referral process as easy as possible.

If you are 12-25

• You can refer yourself
• You can have a family member or friend refer you (with your consent)
• Your GP can refer you
• Your school, TAFE, University or other service providers can refer you or assist you in making an appointment

If you are under 16 years of age, we encourage you to bring along a parent, care giver or support person for your first appointment.

To make an appointment

You can call us on (02) 9575 1500
You can email us at headspace.miranda@stride.com.au

Or fill out this online self referral form.

Please be aware that our email account is only checked during business hours.

If you require urgent or out of business hours help please call KidsHelpLine 1800 55 1800, Lifeline 13 11 14 or visit eheadspace.

Wait Times

There is currently little to no wait times at headspace Miranda for an initial appointment. Some services are a 1-2 week wait but the best way to find out is to call us on (02) 9575 1500

Privacy

At headspace Miranda we take your privacy very seriously and anything shared with us is confidential. We keep all your information on a secure database which is only available to headspace Miranda staff. The law stops us from sharing your information outside these people unless we have your permission. Sometimes you do not want us to share your information and we respect that, however there may be times when we need to talk to someone without your permission, such as; if you or someone else is at significant risk of harm or if the law requires us to do so.

Cost

Our services are free! You can access our Youth Access Clinicians and other services such as Clinical & Social Groups without cost or having to present a Medicare card. 

Some services may require a Medicare card, with 10 appointments bulk billed per year covered by Medicare when you have a Mental Health Treatment Plan and a Medicare Card. 

You don’t need to have a Mental Health Treatment Plan before contacting headspace and coming in for your first appointment.  This can be arranged for you with one of our GP’s or your own, after you attend.

Bulk Billing is where headspace, instead of charging you, can bill Medicare (or the Australian government) for the health services that you receive.  

headspace Miranda has a General Practitioner and Dentist available for young people with a Medicare card.

We offer mental health AND physical health services. We can help with all things relating to physical health. This includes information and referral to: 

• sexual health
• drug and alcohol use
• relationship problems
• feeling down or upset
• medication and assessment

However, if you do not have a Medicare card, are over 15 years of age, and wish to apply for one you can apply on the Services Australia website. We can assist you in applying if required. If you are ineligible to apply for a Medicare Card, give us a call and our intake team will direct you to alternative, appropriate services for you.  

Call us at (02) 9575 1500 to book an appointment or to find out more information 

Reception/Admin Team

Kerry

Name: Kerry 

Pronouns:  She/Her 

headspace role/title: Receptionist

Small description of what you do: Meet & greet young people and their families when they come for appointments. 

What’s one thing you love about your work/ working for headspace? The people I work with 

One thing I do to relax and have fun on my days off is: Hitting the beach with my dogs. 

Fun fact about me is: I have a great sense of humour 

Bek 

Name: Bek

Pronouns:  She/Her 

headspace role/title: Senior Receptionist

Small description of what you do: First person you see when you walk in the door or chat to on the phone. Answering calls and emails, booking appointments! Also, the very important job of writing the joke of the week. 

What’s one thing you love about your work/ working for headspace? The team we work with, and of course the young people and seeing them on their journey from their first appointment. 

One thing I do to relax and have fun on my days off is: The beach! 

Fun fact about me is: I volunteer with youth outside of work, I also hate red onion.

Charlene

Name: Charlene

Pronouns: she/her

My role involves: greeting young people and parents when they arrive, providing information about headspace services, assisting with bookings and appointments, staff support and other admin tasks.

Favourite part of the job: Helping young people and families get the support they need.

My secret talent: I love to sing and play guitar and piano.

What I do to to relax on my day off: Go to a nice café with friends and catch up.

Fun fact about me is: I once was in a youth theatre show that toured Europe!

Clinical Team

Youth Access Clinicians (YAC)

Conor 

Name: Conor

Pronouns: He/Him

headspace role/title: Youth Access Clinician (YAC)

Small description of what you do: My role as a Youth Access Clinician is focused on developing an understanding of the world of young people seeking support through collaboration and creating a safe space. In my work I try to emphasise empowering others and supporting them in creating meaningful goals directly related to their values.

What’s one thing you love about your work/ working for headspace? I’m interested in understanding all the ways in which young people incorporate mindfulness into their day to day lives, whether that be surfing or focused breathing, and trying to develop that in a relatable way for them. I love the emphasis on collaboration used at headspace.

One thing I do to relax and have fun on my days off is: Bushwalking, listening to or playing music are my go to self-care strategies and in my work with young people I look to identify what self-care means for them also.

Fun fact about me is:  I am a massive fan of rap music

Geri

Name: Geraldine

Pronouns: she/her

Headspace role/title: Youth Access Clinician

Small description of what you do: My role as a Youth Access Clinician is to get to know young people, understand their needs, and help provide support and referrals to the different services within headspace.

What’s one thing you love about your work/ working for headspace? Meeting so many amazing young people and providing them with support to help manage the challenges they may be facing.

One thing I do to relax and have fun on my days off is: Catching up with my friends and family, cooking, going for bush walks, reading and watching NBA and tennis. 

Fun fact about me is: I love hiking and once did an 11 day hike in Peru

Beth

Name: Beth

Pronouns: she/her 

headspace role/title: Youth Access Clinician 

Small description of what you do: My job is to help young people work through their concerns, get to know them and provide support and referrals on their mental health journey. 

What’s one thing you love about your work/ working for headspace? The people I work with! 

One thing I do to relax and have fun on my days off is: Spending time with my family and friends.

Fun fact about me is: I have 8 siblings, I have also seen Billy Elliot the musical more than 16 times across London, Sydney and Melbourne. 

Zahra

Name: Zahra

Pronouns: she/her

My role involves: To provide you with support, clarity and a place to feel seen and heard with whatever challenges and you may be experiencing in your life. I can also help you connect with services that can also support you throughout your journey

Favourite part of the job: Being able to witness all the amazing changes that happen over time for the young person when they start seeking support !

What I do to to relax on my day off: Hiking

Fun fact about me is: I absolutely love Harry Potter

Olivia

Name: Olivia 

Pronouns:  She/her

headspace role/title: Senior Youth Access Clinician

Small description of what you do: I provide brief intervention and initial intake appointments for our young people. I also help guide and train our lovely placement students. I am also passionate about providing feedback and improving the way our centres operate, to better allow young people to easily access our support and services and reduce any barriers to coming into our space

What’s one thing you love about your work/ working for headspace? Tricky to pick just one! I am incredibly humbled when young people allow me to walk their journey and experiences with them and support them where I can.

One thing I do to relax and have fun on my days off is: I relax by being active – whether it’s through a barre class, walking in nature, or sitting by the beach.

Fun fact about me is: I love to go on foodventures! If you have any recommendations of some stellar places to check-out, let me know! 

Mental Health Clinician - Medicare Benefit Scheme (MBS) 

Akshay

Name: Akshay

Pronouns: he/him/his

Headspace role/title: Mental Health Clinician and Clinical Educator

Small description of what you do: I’m one of the first points of contact for young people who want to access Headspace, and their families. I have those initial conversations with young people to find out their support needs, and then either support them over a few sessions, or refer them on to someone more specialised. I also look after all the placement students that come through headspace Miranda!

What’s one thing you love about your work/ working for headspace? Being able to talk to so many fun, interesting, clever young people!

One thing I do to relax and have fun on my days off is: Finding and listening to heavy metal albums that I haven’t heard before

Fun fact about me is: I once ate the world’s spiciest corn chip. Don’t try this on an empty stomach, like I did!

Mental Health Clinician 

Cate

Name: Cate

Pronouns: She/her

headspace role/title: MH Clinician

Small description of what I do: I see clients under the Mental Health Care plan for up to 12 sessions a year. I offer psychological support / strategies for young people between the ages of 12 - 25 years old.

What’s one thing you love about your work/ working for headspace? I love working with young people and I love working with our team.

One thing I do to relax and have fun on my days off is: I hang out with my two children and my dog. We go out on the boat and go on hikes.

Fun fact about me is: I speak a little bit of Welsh

General Practitioner

Dr Meredith

Community Engagement Coordinator

Amy

Name: Amy

Pronouns: She/her

headspace role/title: Community Engagement Coordinator

Small description of what you do: Anything to do with the community. Head to me for anything to do with other services, schools and events for headspace Miranda. I am available to deliver workshops in schools and run events out in the community. I am also available for fundraising, donations and applying for grants. I also run our social media pages on Facebook and Instagram.

What’s one thing you love about your work/ working for headspace?
It's such an amazing service and I'm proud to be a part of it. I am extremely passionate about promoting mental health and wellbeing to young people in the Sutherland Shire. There's always something exciting to do and working with young people is certainly a highlight. 

Fun fact about me is: I once won funniest home videos as a kid!!!

Management Team

Centre Manager

Seema

Clinical Manager 

Name: Adrian

Pronouns: He/Him

headspace role/title: Clinical Manager

Small description of what you do: I provide oversight to the coordination and delivery of clinical services at headspace Miranda, ensuring the day-to-day operations are carried out effectively to meet the needs of young people.

What’s one thing you love about your work/ working for headspace? I love that I can be a part of all the positive growth and changes that young people experience.

One thing I do to relax and have fun on my days off is: I love to swim and spend time at the beach.

Fun fact about me is: I am a massive Star Wars nerd!

Practice Manager 

Raquel 

Name: Raquel

Pronouns:  she/her 

headspace role/title: PM - Prime Minister, Jks Practice Manager 

Small description of what you do: I am a jack of all trades across the Hurstville & Miranda centres! My role is to support the team, so my door is always open, and I work hard to ensure staff feel heard and supported in the workplace. I thoroughly enjoy helping staff grow personally and professionally so I advocate and empower them to achieve their goals however I can. I thrive on team building and cohesion. 

What’s one thing you love about your work/ working for headspace? I love the overall workplace culture at headspace, it is one I hadn't had the privilege of experiencing prior to working here - everyone is encouraged and empowered to be their authentic, unique selves. I am extremely proud of the work we do, advocating for and supporting young people who are going through challenges that we can all relate to; having been young once! Truly grateful to be in an environment that fosters personal and professional learning and development and to work alongside such knowledgeable, accepting, friendly & fun teams. I always feel like I'm doing a sales pitch when I talk about working for headspace but I honestly feel very lucky to be here! 

One thing I do to relax and have fun on my days off is: Go to the beach or catch up with family and friends. I also have a new-found love for pilates & find it very relaxing albeit hard! 

Fun fact about me is: I was born and raised in New Zealand tiI I was 8 years old when I migrated to Australia ON MY OWN as I could not wait to get here!! My aunty who I had only met a couple of times, picked me up from the Airport and we left my passport in the trolley.

We normally have none or limited wait times for our services but here are some examples of resources that young people have found helpful while they are waiting to see a clinician at headspace Miranda:

eheadspace - Free, confidential, over the phone or online counselling service provided by headspace. 1800 650 890 or at Online & Phone Support.

Kids Helpline - Free, private and confidential 24/7 phone and online counselling service for young people aged 5-25 years. 1800 55 1800 or kidshelpline.com.au

ReachOut - Online resources and support for young people under 25 going through a tough time. au.reachout.com

Head to Health - Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. headtohealth.gov.au

BeyondNow App -  This is a safely planning app that you can work through if you're having thoughts of suicide. beyondblue.org.au/get-support/beyondnow-suicide-safety-planning

For other mental health services in NSW go here

We run a range of different groups throughout the year - for the most up to date information on our groups, send us an email at headspace.miranda@stride.com.au

OUR CURRENT GROUPS:

Pride Space is our LGBTQA+ social group for young people aged 17-25 years. A safe place for young people of any sexuality or gender to come by, meet up and make new friends. Happening on Tuesdays once a month from 4pm-6pm. Register here: Pride Space.  For more info please call 02 9575 1500 or email Amy at amy.lloyd1@stride.com.au

headspace Blockbusters is a new monthly social group for young people aged 12-16 years old to make friends, play games, try something new and more! Happening Wednesdays once a month from 4:30pm-6pm. Register here: headspace Blockbusters. Contact 02 9575 1500 for more info. 

Fictional Fixators is a new monthly social group for young people aged 17-25 years to chat all things books, movies, games and more! Opportunity to meet new people and try something new. Happening Wednesdays once a month from 4:30pm-6pm. Register here: Fictional Fixators. Contact 02 9575 1500 for more info. 

To keep updated follow our socials:

instagram - headspace.miranda

facebook - headspace Miranda

headspace Miranda offers workshops to schools within the Sutherland Shire region. Due to the age range of our service, workshops are offered for years 7 to 12. We offer workshops regarding a Healthy headspace, Stress and Exams as well as Healthy Relationships. If you wish to get into contact, please email our Community Engagement Coordinator Amy at amy.lloyd1@stride.com.au 

Important Points to Consider

Presentations to staff

We want to ensure that as a service we are meeting the needs of schools in the area as well as promoting a whole school approach to mental health. Before delivering workshops we encourage to schools to invite us in to meet and present to all staff to ensure they are aware of what we do too.

Type of workshop

Please note that headspace Miranda provides education workshops that are of a general nature and have a health promotion and education focus. We deliver these workshops to promote positive mental health and well-being and encourage young people to do the same. Our Community Engagement Team are unable to provide sessions with a medical or therapeutic focus.

Demand for request

It is important to note that while headspace Miranda will endeavor to meet all requests in a timely manner, there may be times when this is not possible due to the clinical demand on the service. 

Resources

If you would like some resources and fact sheets regarding youth mental health please view our Printable fact sheets. 

School Support

headspace School Support is an initiative funded by the Federal Government, Department of Health, that provides localised support to secondary schools affected by a suicide.

The service is flexible and is designed to respond to the individual needs of schools. Support is provided by working with relevant education bodies, local headspace Centres and other service providers.

Call us on 1800 688 248 or email schoolsupport@headspace.org.au

Please note office hours are 9am-5pm AEST Monday to Friday. Calls and emails received outside these hours will be attended to on the next working day.

To learn more visit Programs in school communities.

Events

Any upcoming events will be advertised online on our Facebook and Instagram, or give our friendly staff a call if you have questions about an event or group coming up 02 9575 1500.

All activities are free unless otherwise noted and will be run by our friendly team.

Community Engagement

If you would like resources to distribute to young people aged 12-25 please email headspace.miranda@stride.com.au

For all enquiries regarding presentations and community engagement activities please contact headspace.miranda@stride.com.au and attention Amy, our Community Engagement Coordinator. Please be advised that 2-3 weeks notice for presentations and events is appreciated.