Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00am
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace

Joondalup

Suite G8, 126 Grand Boulevard, Joondalup, Western Australia 6027
P: (08) 9301 8900 F: (08) 9301 0859

headspace Joondalup is operated by Black Swan Health Ltd. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Perth North (WA Primary Health Alliance Ltd).

headspace Joondalup is a free and confidential service that helps young people aged 12-25 with health & wellbeing services

We can help out if you:

  • Are feeling worried, down, anxious or upset about anything
  • Are having hassles with friends, family, or your partner
  • Want help to reduce or stop your alcohol or other drug use

We have social workers and counsellors available for appointments, or you can drop in and we'll do our best to help you. And if we can't provide the support you need we'll do our very best to find someone who can.

If you just need someone to talk to, headspace Joondalup can help. The best part is our service is free, confidential and youth friendly, and no referral is required.

Services available

Mental Health Services

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Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Alcohol & Drug Services

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Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Early Psychosis Program

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A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.

Youth Reference Group

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A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs

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Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

More information

Meet the headspace Joondalup team (Click to show below) (Click to hide below)

Ciara Crotty | Program Manager

Jade O'Donnell | Clinical Lead

Michelle White | Senior Youth Access Clinician

Bianca Daly | Youth Access Clinician

Sarah Dlugosz | Youth Access Clinician

Sean Hogan | Youth Access Clinician

Paul Bailey | Community and Youth Engagement Officer

Megg Dwyer | Administration and Reception Officer

Meadhbh Moloney | Administration and Reception Officer  

Happy | Reception Fish

Where should I start? (Click to show below) (Click to hide below)

If you're aged 12-25 and going through a tough time why not give headspace Joondalup a call? You can access headspace no matter how big or small your problem may seem.

You can call or drop in to headspace Joondalup and talk to one our team members Monday to Friday between 9 and 4.30pm

If you are a young person contacting headspace Joondalup for supports for yourself, you will first chat with our Duty Officer who will:

  • Chat with you about what you are wanting help with
  • Explain to you the services we are able to provide; and
  • Work with you to develop a plan for how your needs can best be met.

If you're not able to phone us, or if you don't feel comfortable in doing so, you can email info@headspacejoondalup.com.au with your contact details and a headspace team member will get back to you either by phone or email to discuss referral options.

You can also contact eheadspace, a free online and phone support service for young people, on 1800 650 890 or visit eheadspace.org.au to have a confidential chat online 

If you are in crisis please contact emergency services:

  • Mental Health Emergency Response Line (MHERL) - 1300 555 788
  • Acute Response Team (ART) - 1800 048 636
  • Kids Help Line - 1800 55 1800
  • Lifeline Australia - 13 11 14

If headspace Joondalup sounds like the right place for you, our duty officer will complete an intake form with you. They will ask you a few straight forward questions about your situation. This shouldn't take longer than 5 minutes. The next step will be inviting you in for an assessment to work out exactly how we can help you.

Frequently asked questions

What kind of things can you help me with?

headspace Joondalup can help with concerns or questions related to general health, mental health and wellbeing, employment, education and training, and alcohol and other drug concerns.  If you are not sure if we can help or not then just give us a call.

How old do I have to be?

headspace provides services to young people between the ages of 12 and 25 and their families.

Do my parents need to come with me?

Although we feel it's great if parents can come and support you, we also understand this may be difficult sometimes for many reasons. Therefore your parents don't have to attend headspace with you. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you chose to.

How much does it cost?

headspace services are free of charge.

 

Do I need a referral to come?

No you don't need a referral, if you are between the ages of 12 and 25 just give us a call and talk to one of the team to see how we can help.  You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you.

Do you tell people what I say?

At headspace we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. Keeping you and other people safe is our main concern.

How do I make an appointment?

First step is to give us a call on (08) 9301 8900 or email us at info@headspacejoondalup.com.au and talk to one of the team who will:

  • Chat with you about what you are wanting help with
  • Explain to you the services we are able to provide; and
  • Work with you to develop a plan for how your needs can best be met

We will then use this information to match you up with a worker who will contact you to book a face to face appointment.

You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you.

What if I'm not ready to speak to someone face-to-face?

It's not unusual to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week. To access eheadspace for the first time all you need to do is register at eheadspace.org.au or phone 1800 650 890.

Do you have a waiting list?

We try and see people as quickly as possible but sometimes you might have to wait a couple of weeks for an appointment.

I'm wanting more information on how i can support my son/daughter. Where can i go for information or support?

 

The family helpline

A confidential telephone counselling and information service for families with relationship difficulties. It is available 24 hours, 7 days a week on (08) 9223 1100.

The Parenting WA Line

A telephone information and support service on parenting. It is available 24 hours, 7 days a week on (08) 6279 1200 or 1800 654 432.

Parent Drug and Information Service

(08) 9442 5050

Helping Minds (formally ARAFMI) 

A one-stop-shop for mental health carers in Western Australia. Phone (08) 9427 7100, 1800 811 747 or email arafmi@arafmi.asn.au. For more info check out www.arafmi.asn.au

Referral Guidelines for Professionals (Click to show below) (Click to hide below)

General practitioners (GPs), allied health, school and other community-based professionals can refer young people using the headspace Joondalup Referral Form.  Referrals should include as much information as possible and the young person must consent for the referral to proceed. GPs can include a mental health care plan (if applicable) for the young person and forward with the Referral Form. 

For more information please read our Referral Guidelines for Professionals here.

Our Referral Form is here.

Fax:     9301 0859

Email: info@headspacejoondalup.com.au

Employment Opportunities - Volunteering - Youth Reference Group (Click to show below) (Click to hide below)

Employment and Volunteering

  • Employment vacancies will be advertised at http://headspace.org.au/careers/ and seek.com.au 
  • We contract allied mental health private practitioners (clinical or registered psychologists, social workers or occupational therapists) from time to time to work with clients and bulk bill under the Better Access initiative.  Expressions of interest can be directed to the Operations Manager at info@headspacejoondalup.com.au
  • Student placements will be considered on an annual basis (limited to two placements per year) and usually brokered through the respective University.
  • Currently we do not have any volunteering opportunities available. 

Youth Reference Group

About:

At headspace Joondalup we believe that youth participation is fundamental to the delivery of quality services for young people. headspace aims to provide young people with opportunities to meaningfully participate and collaborate in our daily operations, structure and services.

Our Youth Reference Group (YRG) meets up every 4 weeks to discuss all that happens at headspace Joondalup and about youth mental health issues. Our dedicated members have the opportunity to come along to an array of community events to advocate for headspace.

What you get:

  • New skills and training
  • Building connections with your community
  • Social space to meet other young people
  • Food at meetings
  • headspace Merchandise including T-shirt
  • Potential reference and volunteer experience

How to apply:

If you are interested in learning more about headspace Joondalup's YRG contact headspace Joondalup on 08 9301 8900 or paul.bailey@headspacejoondalup.com.au

Otherwise fill in an application form and drop it to suite 8 126 Grand Boulevard, Joondalup. 

School and other community requests (Click to show below) (Click to hide below)

headspace Joondalup look forward to visiting your school or organisation. headspace resources are available upon request also.

headspace Joondalup have a range of presentations on youth mental health topics that can be delivered to young people 

  • An introduction to Mental Health
  • Tips for a Healthy headspace
  • Meet headspace
  • Stress
  • Bullying
  • Anxiety
  • Depression
  • Body Image and Eating Disorders
  • Understanding Grief

We also have resources including fact sheets and brochures that we can bring along to hand out to young people and organisations.

If you would like headspace Joondalup to attend your school or organisation, please fill out the request form here.

While we endeavour to meet requests, please keep in mind that we may not be able to meet them all.

Once we receive your completed request form, one of our team will make contact with you to discuss your request.