headspace
Bendigo

1. Complete a referral form via any of the below pathways

• Online - Self Referral Form

• Online - Family, Friends and Professional Referral

• In person at our headspace Bendigo office

• Over the phone with our Access and Response team (03 5406 1400)

• Print and mail (78-80 Pall Mall, Bendigo, Victoria, 3550)

• Print and fax (03 5441 4200)

2. We will contact you to book an appointment

We will contact you within 2 business days. Please call us or drop into our office if you feel it's urgent.

3. The assessment

You will meet with one of our Mental Health Clinicians for an hour. They will give you information, ask you questions and answer any questions you might have.

4. Next step

Lets work out the best way to support you. If you don't understand something or have any questions, please call us on (03) 5406 1400.

Our centre is located in the heart of Bendigo, within close proximity to the CBD, schools and public transport.

Parking bays are available out the front of our office or around the corner in Bull Street.

There is a bus stop directly outside our office doors, other bus stops are a 5 minute walk away. Your can plan your journey around Bendigo on the Public Transport Victoria website.

To open the glass doors you will need to press the green button.

If you have trouble finding us, please call 03 5406 1400, let reception know your location and we will assist you in finding our centre.

At headspace Bendigo we are committed to providing the best care, as close to home as possible. To support this, we have introduced the possibility of telehealth videocalls as an option. Using telehealth, you can have an appointment with your headspace Bendigo worker by using our videocall platform. You can do this from your home, at your school, local health service or any location with a reliable internet connection.

Telehealth appointments will only be available where suitable and must be requested and booked in advance.

Google Chrome, Safari or Firefox browsers must be used for accessing these services.

Click here to complete your pre-session survey.

Click here to start your video call.

COVID-19 is creating feelings of uncertainty within the community and headspace Bendigo is reminding young people we are here to support their mental health.

During this time we are offering a combination of in-person, online and phone services.

In order to prevent the spread of COVID-19, headspace Bendigo has put in place rigorous hygiene and physical distancing measures to ensure the safety of young people, family and friends, and staff working in the centre. 

We strongly encourage young people who are feeling unwell or experiencing mild respiratory symptoms (runny nose, sore throat, cough or fever) to please phone before coming in.   

Supporting young people in challenging times is crucial and headspace Bendigo is dedicated to ensuring that those who need it can access help. 

For young people experiencing feelings of stress related to COVID-19, headspace has developed information which might be helpful to manage any changes to daily life as a result of containment measures. 

Please visit the headspace website for more information:  Novel Coronavirus (COVID-19) COVID-19 Corona virus (headspace.org.au)

headspace encourages young people, family and friends, and staff to also seek advice from a local community general practice or from government advice lines services such as healthdirect/coronavirus.

Help seeking information

For more information go to eheadspace Support | headspace OR  create your own space Spaces (headspace.org.au) OR register for group chats Group chat (headspace.org.au)

Kids Helpline: https://kidshelpline.com.au/ on 1800 551 800 at any time of the day or night to speak with a counsellor.

For emergency situations please call emergency services on 000

Lifeline: 13 11 14  https://www.lifeline.org.au/  

beyondblue: 1300 224 636 www.beyondblue.org.au    

Suicide Call Back Service: 1300 659 467 www.suicidecallbackservice.org.au to talk to someone urgently.

MensLine Australia: 1300 789 978 www.mensline.org.au 

QLife: 1800 184 527 (3pm – 12am) www.qlife.org     

ReachOut: reachout.com.au

Useful PDF Resources

Coping with Stress Fact sheet

Resources for Schools

Telehealth FAQs

Work/Study Support Fact Sheet

Balancing Online School and Working From Home Fact Sheet

Family Conflict Fact Sheet

Financial Support Fact Sheet

EDUCATION/COMMUNITY/LGBTIQA+ EVENT REQUEST

If you would like to book an education community event session for your school or community group please click on this link and complete the form. 

If you would like to book a LGBTIQA+ session for your school, community group or organisation please click on this link and complete the form. 

Please note: 4 weeks' notice really helps us!

All requests will be considered however, if less than 4 weeks' notice is provided, this may effect our capacity to participate.

Education sessions can help you with;

• Introduction to headspace
• Tips for a healthy headspace
• Dealing with stress related to COVID-19
• Anxiety
• VCE/HSC Tips
• Bullying

LGBTIQA+ sessions can help you with;

• Supporting LGBTIQA+ Young People in school and everyday life
• An overview of the HEY Diversity Program and support available
• Information sessions on all things LGBTIQA+
• Creating an LGBTIQA+ inclusive service
• Sessions can be tailored to your needs

We have a range of youth friendly staff who will talk to you about your concerns in a confidential, non-judgemental environment. 

headspace Manager – Lindsay

Client Services Supervisor – Ashlee

Client Services - Jade

headspace Mental Health Team:

Senior Mental Health Clinician - Pat

Senior Mental Health Clinician – Millee

Senior Mental Health Clinician - Oliver

Clinical Educator - Aimee 

Mental Health Clinician – Elizabeth

Mental Health Clinician – Steph

Mental Health Clinician – Zoe

Mental Health Clinician – Maddy 

Mental Health Clinician – Chloe

Mental Health Clinician - Izzy 

Mental Health Clinician – Lahni

Mental Health Clinician - Komal

Medical:

General Practitioner - Dr Chris Sasse

General Practitioner - Dr Kasey Hogg

General Practitioner - Dr Tim Wiles

 Paediatrician – Dr Tim Penno

Nurse Practitioner/Sexual Health Nurse - Louise 

Vocational Specialists - Individual Placement and Support Program:

 Dean

 Colleen

 Peer Support Worker - Maddy

Community Engagement Worker - Haylee

LGBTIQA+ HEY Diversity Worker - Maree

School Focussed Youth Service Coordinator-Paul

Consortia & Co-Located Partners:

Anglicare Victoria - Wellbeing Support Worker

Youth Support and Advocacy Service (YSAS) - Youth Alcohol and Other Drugs Workers

HAVEN; Home, Safe - Youth Homelessness Worker

Access Australia Group

Bendigo Health - Youth Mental Health Clinician

Bendigo & District Aboriginal Co-Operative (BDAC)

Bendigo Community Health Services - Sexual Health Nurse, IHSHY Worker and Youth Alcohol and Other Drugs Worker

For almost all services at headspace Bendigo, you do not need a medicare card. 

If you need to see our GP, you will need to have access to medicare. 
Please note: even if you don't have access to a medicare card, please contact us on 5406 1400 and we will assist where possible. 

Many young people are listed on a parent's medicare card, and we can look up your medicare number without needing the physical card.

For young people aged 15 and above, you can apply for your own medicare card if you want to.

Fill out the medicare application form and return this form with ID (such as your birth certificate or student ID) to the medicare service centre.

Our local medicare service centre is in the same building as Centrelink at 231 Lyttleton Terrace, Bendigo VIC 3550.

headspace Bendigo offers two diversity groups weekly for young people who identify as LGBTIQA+ and their friends and allies.

We provide a safe and inclusive space where young people can be themselves, meet others, have some fun and participate in community activities that celebrate diversity.

If you would like to make a general enquiry, you can complete the form HERE. 

HEY Diversity Program

headspace Bendigo offers two diversity groups weekly for young people who identify as LGBTIQA+ and their friends and allies.

We provide a safe and inclusive space where young people can be themselves, meet others, have some fun and participate in community activities that celebrate diversity.

If you are interested in joining one of our diversity groups please complete the form HERE.

Our diversity worker will be in contact with you to discuss your registration further.

Parent/Carer support group for parents of Trans and Gender Diverse Young People

We also provide a support group for parents of Trans and Gender diverse young people. The parent support group is an opportunity to connect with other parents who may be on a similar journey and hear from guest speakers.

If you are interested in joining our parent support group for parents of trans and gender diverse young people, please complete the from HERE.