headspace Mildura is committed to the provision of high-quality youth-friendly services aiming to achieve the best possible health outcomes for young people. The headspace Mildura Values are consistent with that of the headspace National Values:

• Inclusion: We have a welcoming, safe and inclusive work environment - we believe that there is strength in difference.
• Collaboration: We share information and work collaboratively, internally and externally, to deliver great outcomes with young people.
• Agility: We are agile and innovative in our approach so that we continue to meet the changing needs of young people.
• Excellence: We have dedicated people who are empowered to deliver on our promises so that we can provide professional, high-quality services.

headspace Mildura Values, are also reflected in the following overarching values of MBPH who, as the lead agency, are part of a proven quality system:

• Happy
• Empathetic
• Accountable
• Respectful
• Team-Based

Our centre is located in the historic Cottee's Building at the junction of Pine Avenue and Tenth street, within close proximity to the CBD, schools and public transport. Parking bays are available in front of the centre, and along the streets that run beside the building.  It is a 5 minutes walk from most of the bus stops in the Mildura City Heart area. You can check CDC Mildura website for the bus routes and timings.  

If you have trouble finding us, please call 03 5021 2400, let reception know your location and we can try and guide you to our centre. 

Cottee's Building

Front of our centre

Our team has a range of professionals who are all experienced in working with young people. 

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Centre Manager - Teresa

Receptionist - Jo

Lead Clinician/Clinical educator - Jess

Enhanced Care Clinician - Renae

Engagement & Assessment (E&A) Clinician – Maddy

Engagement & Assessment (E&A) Clinician- Hannah

Engagement & Assessment (E&A) Clinician- Lynne

Mental Health Clinician – Abbey

Provisional Psychologist - Wade

Psychologist - Wendy 

LGBTQIA+ Project Officer/Alphabet Soup Facilitator - Finley

Groups & Activities Coordinator (GAC) – Sandy

Community Awareness Officer and Health Promotion Officer - Bree

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Get to know more about our team here

To contact a staff member, please call (03) 5021 2400 and let us know who you'd like to get in contact with.

If you, or someone you know, are aged 12-25 years old and would like to access our services, please visit our centre or contact us via phone, email, fax or submit our online referral form found below! If you are making the referral on behalf of a young person, we ask that they are aware you are doing so and are willing to participate in our services.

*Please note: Referrals will be monitored throughout business hours. For urgent assistance or assistance out of business hours, please call Mildura Base Public Hospital Mental Health Services on 50223500 or Lifeline 131114. In an emergency call 000.

1. Complete a referral form 

• Self Referral Form 
• Family and Friends Referral Form
• Professional Referral form

Prior to your appointment, please view our :

• Welcome Guide - Young person
• Welcome Guide - Family & Friends

2. We will contact you

One of our Engagement and Assessment (E&A) Clinicians will contact you within 3-5 business days to have chat about the issues impacting you and to organise a first appointment (Intake Assessment). 

3. Intake assessment

The Engagement and Assessment Clinician will give you information, have a chat to understand what you are going through and answer any questions that you might have.

4. Next step

We will work out the best way to support you and/or connect you to the right services. If you don't understand something or have questions, call us on (03)5021 2400.

Feel free to also visit Online Communities,  where you can collect and manage resources to build your own personalised mental health toolkit. 

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Please note: Telehealth consultations are by appointment only. 

New to headspace services?

If you, a family member, or friend, are new to headspace services and would like to connect with one of our clinicians, please click on the 'Referral' tab above and complete the relevant referral form or alternatively contact the centre directly on (03)5021 2400. 

For URGENT physical or mental health matters, please phone Emergency Services on 000 or Mildura Base Public Hospital on 5022 3333.

Already have an appointment?

If you have a scheduled appointment with a clinician, please click on the ' Enter our Waiting Area' button below. Google Chrome is the recommended server.

For set-up assistance please view our 'How to Guide' and read our FAQ.

Prior to your appointment, please ensure you have completed your hAPI survey.

If COVID-19 is causing you stress, we have a Psychologist at headspace Mildura to support you.

Click on the links below to find out how you can seek support and get access to resources, tools and useful information to help you during this time.

• At home resource Guide
• e-Resources and Apps
• Responding to family conflict
• headspace resources 

headspace Mildura's youth-friendly Physical Health Clinic is served by a GP and a Sexual Health Nurse who can support with any physical and sexual health concerns you may have. Our clinic is by appointment only. Please contact our centre on (03) 5021 2400 to make an appointment. 

• Getting help from Sexual Health Nurse.
• Understanding Sex and Sexual health -  fact sheet.
• Getting help from a GP - fact sheet.
• Meet our GP - Dr Lucy Haymes.

To access the Physical Health Clinic, you will require a Medicare Card for free bulk-billed services. For further information on Medicare, see the Medicare Information Tab below. 

For most services at headspace Mildura, you do not need a Medicare card.

If you need to see the sexual health nurse or GP, you will need to have access to Medicare.

Many young people are listed on a parent's Medicare card, and we can look up your Medicare number without needing the physical card.

For young people aged 15 and above, you can apply for your own Medicare card if you want to.

Fill out the Medicare application form and return this form with ID (such as your birth certificate or student ID) to the Medicare service centre.

Our local Medicare service centre is in the same building as Centrelink at 112-124 Deakin Avenue, Mildura. 

Please note: even if you don't have access to a Medicare card, please contact us and we will assist where possible.

headspace Mildura offers a range of programs for young people. These include:

youthspace 

youthspace are the Youth Ambassadors of headspace Mildura, giving young people a direct role in guiding our centre. Volunteers aged between 15-25 who are passionate about young people's health are welcome to apply. Click here to apply.

Alphabet Soup

Alphabet Soup is a peer support group for LGBTIQA+ young people. The group meets fortnightly either at the centre or via telehealth and is facilitated by a lived experience Peer Mentor, allowing for social support and an opportunity to gain information and contribute to community awareness and advocacy If you are interested in joining the group please complete a registration form by clicking here.

BOLD Magazine 

headspace Mildura together with Mildura Living Magazine to produce BOLD Magazine and work with volunteers aged 12-25 who are interested in writing, art or photography. For more information on getting involved, contact headspace Mildura on (03) 5021 2400 or like the mag on social media to stay up to date on new editions and opportunities: www.facebook.com/BOLDmildura & www.instagram.com/boldmildura

Tuning Into Teens

This is an evidence-based parenting program developed in Australia. The program has been shown to have benefits including improving parenting, parent-child relationships and children’s emotional competence and behaviour. Complete an expression of interest here.

Healthy headspace

Healthy headspace workshops are generally offered termly onsite at the centre (or at an alternative location if requested).  The workshops are designed to teach skills to help improve mental health and well-being. Each week covers a different topic, including sleeping well, relaxation & mindfulness, mood management, confidence building, keeping your cool, and confident communications. Complete an expression of interest here. 

For more information about any of our groups call headspace Mildura on (03) 5021 2400 or email my.headspace@headspacemildura.com.au

A bit about BOLD

In collaboration with Mildura Living Magazine, we work with our local young people aged 12-25 to create and publish a youth-led magazine - BOLD. 

The content of the magazine is developed by young people and has a focus on our region with the premise of promoting positive health messages and early intervention, de-stigmatising mental illness, providing a platform for showcasing local talent and achievements, and having young people share their views on issues that they identify as relevant and important to them.  The magazine itself is important as a medium for young people to express themselves; however, the associated positive impact on self-esteem and confidence, sense of personal achievement, personal growth through engaging with like-minded individuals and community mentors, and social and community connectedness is equally as important as protective factors for the mental health of our young contributors. 

The magazine is distributed free of charge to many establishments throughout the community such as schools, libraries, cafés, along with being available for purchase at headspace Mildura, local newsagents and supermarkets for a wide regional reach - a list of where the magazine is sold. 

Each new edition is celebrated with an official launch with invitations extended to the young contributors and their family as well as local school and community organisations.  BOLD has been the recipient of a local youth award along with being selected for a local exhibition of the featured artwork and photography.

CONTRIBUTOR & ARTWORK ENQUIRIES: boldmildura@gmail.com

**Follow our social media for updates and information about upcoming editions: www.facebook.com/BOLDmildura & www.instagram.com/boldmildura

Are you interested in advertising?

 BOLD is currently produced annually and is partly funded through advertising, grants and donations, and as such, we are currently in the process of seeking advertising/sponsorship. Monetary support can be delivered by the following methods; A single or ongoing sponsorship with a donation amount of your choice, where your contribution will be recognised at the forefront of the magazine. Alternatively, you may opt for a paid advertisement in the magazine. By advertising in BOLD, you are supporting our local youth – talented young writers, photographers and artists.  Please contact toni@milduraliving.com.au or teresa.cavallo@headspacemildura.com.au if you are interested in advertising or donating towards the magazine. 

Please subscribe to our quarterly e-newsletter by emailing my.headspace@headspacemildura.com.au

If you would like headspace Mildura to attend your school/organisation, please complete the below form. We offer many presentations (listed in the form) at schools and organisations as per requests. If you would like us to attend any events or functions not included in the list, please make sure to enter that in the section provided. 

We will try to accommodate your request; in order to plan, provide staff, information and resources we ask that you give a minimum of 4 weeks’ notice prior to your requested date. Please note that staff in these roles work part-time (Tuesday, Wednesday, Thursday); however, requests outside of these days will still be considered depending on other staff availability. 

Click here to complete a request form.

At headspace Mildura, we are constantly looking for ways in which we can improve our services. If you have you any compliments, complaints and/or suggestions about our services, then we would like to hear from you.

Please complete our Online Feedback Form, or feel free to give us a call on (03) 5021 2400

Please help us to improve our service by completing one of the following feedback forms:

headspace Mildura Young Person Feedback Survey

headspace Mildura Family and Friends Feedback Survey