headspace
Mildura

Mildura

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

We provide a range of free or low-cost services to young people aged between 12-25 years.

We understand that COVID-19 may be creating feelings of uncertainty; we are still operating during this time but have made changes to ensure everyone’s safety.  Please also see our COVID-19 resources below for additional support.   

To make an appointment please call during business hours or complete one of our Referral Forms below.  Prior to your appointment, please view our: 

For urgent assistance, please call Mildura Base Public Hospital on 50223500 or Lifeline 131114. In an emergency call 000.

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Mildura is operated by Mildura Base Public Hospital (MBPH). All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murray (Murray PHN).

Services

Services could include: provision of contraception and advice, testing, support, treatment and management of sexually transmissible infections(STI) HIV/AIDS and viral hepatitis vaccination for Hepatitis and HPV, pregnancy testing and referral.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

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“ I was really nervous about coming in, but the staff were so friendly, and we figured out ways to work through the things that were bothering me ”

Jobs and volunteering

Positions currently available at headspace Mildura

Purpose of the position

Youthspace, headspace Mildura’s Youth Reference Group (YRG), is a diverse group of volunteers that provide consultation and guidance to headspace Mildura staff around the engagement of, and provision of support to, young people within the community.

The YRG will have the opportunity to provide feedback and input into the strategic direction of headspace Mildura and be involved in the development of projects/activities in the local community and within headspace to raise awareness of mental health issues and help seeking.

For more information on the position and application process, please view Position Description.

For more information contact:

Name: Sandy Guthrie
Phone: 5021 2400
Email: sandy.guthrie@headspacemildura.com.au

Purpose of the position

The Family and Friends Reference Group (F&FRG) is a diverse group of volunteers that provide consultation and guidance to headspace Mildura staff on the engagement of, and provision of support to, family and friends of young people engaged with the service.

The aim of the F&FRG is to be an advocate for those that support and care for young people in the community and give them the opportunity to provide feedback and input into the strategic direction of headspace Mildura. The F&FRG will be involved in the development of projects in the local community and within headspace to make our services more family friendly.

For more information on the position and application process, please view Position Description.

For more information contact:

Name: Sandy Guthrie
Phone: 5021 2400
Email: sandy.guthrie@headspacemildura.com.au

More information

Our centre is located in the historic Cottee's Building at the junction of Pine Avenue and Tenth street, within close proximity to the CBD, schools and public transport. Parking bays are available in front of the centre, and along the streets that run beside the building.  It is a 5 minutes walk from most of the bus stops in the Mildura City Heart area. You can check CDC Mildura website for the bus routes and timings.  

If you have trouble finding us, please call 03 5021 2400, let reception know your location and we can try and guide you to our centre. 

Cottee's Building

 

Front of our centre

Our team has a range of professionals who are all experienced in working with young people. 

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Centre Manager - Teresa

Receptionist - Jo

Quality Improvement Officer (QIO) - Cibin 

Engagement & Assessment (E&A) Clinician – Maddy

Engagement & Assessment (E&A) Clinician – Lynne

Enhanced Care (EC) Clinician  - Garry

Homelessness Youth Dual Diagnosis Initiative (HYDDI) Clinician - Jemma

Enhancing Mental Health Support in Schools (EMHSS) Clinician - Linsay

Psychologist - Wendy 

LGBTQIA+ Project Officer - Fin

Groups & Activities Coordinator (GAC) – Sandy

GP – Dr Lucy

Sexual Health Nurse – Mel

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Get to know more about our team here

To contact a staff member, please call (03) 5021 2400 and let us know who you'd like to get in contact with.

If you, or someone you know, are aged 12-25 years old and would like to access our services, please visit our centre or contact us via phone, email, fax or submit our online referral form found below! If you are making the referral on behalf of a young person, we ask that they are aware you are doing so and are willing to participate in our services.

 

*Please note: Referrals will be monitored throughout business hours. For urgent assistance or assistance out of business hours, please call Mildura Base Public Hospital Mental Health Services on 50223500 or Lifeline 131114. In an emergency call 000.

 

1. Complete a referral form 

 

Please view our Welcome Guide Prior to your appointment. 

2. We will contact you

One of our Engagement and Assessment (E&A) Clinicians will contact you within the next 48 hours to have chat about the issues impacting you and to organise a first appointment (Intake Assessment). 

3. Intake assessment

The Engagement and Assessment Clinician will give you information, have a chat to understand what you are going through and answer any questions that you might have.

4. Next step

We will work out the best way to support you and/or connect you to the right services. If you don't understand something or have questions, call us on (03)5021 2400.

 

Feel free to also visit headspace Spaces,  where you can collect and manage resources to build your own personalised mental health toolkit. 

Please note: Telehealth consultations are by appointment only. 

 

New to headspace services?

If you, a family member, or friend, are new to headspace services and would like to connect with one of our clinicians, please click on the 'Referral' tab above and complete the relevant referral form or alternatively contact the centre directly on (03)5021 2400

For URGENT physical or mental health matters, please phone Emergency Services on 000 or Mildura Base Public Hospital on 5022 3333.

 

Already have an appointment?

If you have a scheduled appointment with a clinician, please click on the ' Enter our Waiting Area' button below. Google Chrome is the recommended server.

 

For set-up assistance please view our 'How to Guide' and read our FAQ.

 

Prior to your appointment, please ensure you have completed your hAPI survey.

 

waiting room

Click on the links below to find out how you can seek support and get access to resources, tools and useful information to help you during this time.

headspace Mildura's youth-friendly Physical Health Clinic is served by a GP and a Sexual Health Nurse who can support with any physical and sexual health concerns you may have. Our clinic is by appointment only. Please contact our centre on (03) 5021 2400 to make an appointment. 

To access the Physical Health Clinic, you will require a Medicare Card for free bulk-billed services. For further information on Medicare, see the Medicare Information Tab below. 

For most services at headspace Mildura, you do not need a medicare card.

If you need to see the sexual health nurse or GP, you will need to have access to medicare.

Many young people are listed on a parent's medicare card, and we can look up your medicare number without needing the physical card.

For young people aged 15 and above, you can apply for your own medicare card if you want to.

Fill out the medicare application form and return this form with ID (such as your birth certificate or student ID) to the medicare service centre.

Our local medicare service centre is in the same building as Centrelink at 112-124 Deakin Avenue, Mildura. 

Please note: even if you don't have access to a medicare card, please contact us and we will assist where possible.

headspace Mildura offers a range of programs for young people. These include:

Youthspace Group: The youthspace group is the Youth Reference Group (YRG) of headspace Mildura which gives young people a direct role in guiding our centre. Volunteers aged between 12-25 who are passionate about the health of young people are welcome to apply. Click here to apply.

Alphabet Soup: A support group for young people aged 12-25 who are LGBTQIA+. If you are interested in joining the group please complete a registration form by clicking here.

BOLD Magazineheadspace Mildura together with Mildura Living Magazine produce BOLD Magazine and work with volunteers aged 12-25 who are interested in writing, art or photography. For more information on getting involved, contact headspace Mildura on 5021 2400 or like the mag on social media to stay up to date on new editions and opportunities: www.facebook.com/BOLDmagmildura/

Tuning Into Teens: This is an evidence-based parenting program developed in Australia. The program has been shown to have benefits including improving parenting, parent-child relationships and children’s emotional competence and behaviour. For more information, call headspace Mildura on 5021 2400 or email my.headspace@headspacemildura.com.au

headspace Mildura has a range of other group programs including healthy headspace workshops, Next Steps in Work and Employment, and DBT (Dialectical Behavioural Therapy). To stay up to date, follow us on Facebook or Instagram 

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A bit about BOLD

In collaboration with Mildura Living Magazine, we work with our local young people aged 12-25 to create and publish a youth-led magazine - BOLD. 

The content of the magazine is developed by young people and has a focus on our region with the premise of promoting positive health messages and early intervention, de-stigmatising mental illness, providing a platform for showcasing local talent and achievements, and having young people share their views on issues that they identify as relevant and important to them.  The magazine itself is important as a medium for young people to express themselves; however, the associated positive impact on self-esteem and confidence, sense of personal achievement, personal growth through engaging with like-minded individuals and community mentors, and social and community connectedness is equally as important as protective factors for the mental health of our young contributors. 

The magazine is distributed free of charge to many establishments throughout the community such as schools, libraries, cafés, along with being available for purchase at headspace Mildura, local newsagents and supermarkets for a wide regional reach - a list of where the magazine is sold. 

Each new edition is celebrated with an official launch with invitations extended to the young contributors and their family as well as local school and community organisations.  BOLD has been the recipient of a local youth award along with being selected for a local exhibition of the featured artwork and photography.

CONTRIBUTOR & ARTWORK ENQUIRIES: boldmildura@gmail.com

**Follow our social media for updates and information about upcoming editions: www.facebook.com/BOLDmildura & www.instagram.com/boldmildura

 

 

Are you interested in advertising?

 BOLD is currently produced annually and is partly funded through advertising, grants and donations, and as such, we are currently in the process of seeking advertising/sponsorship. Monetary support can be delivered by the following methods; A single or ongoing sponsorship with a donation amount of your choice, where your contribution will be recognised at the forefront of the magazine. Alternatively, you may opt for a paid advertisement in the magazine. By advertising in BOLD, you are supporting our local youth – talented young writers, photographers and artists.  Please contact toni@milduraliving.com.au or teresa.cavallo@headspacemildura.com.au if you are interested in advertising or donating towards the magazine. 

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Mockups magazine Arteffis 2

IMG 5256 EDITbold front

 

Please subscribe to our quarterly e-newsletter by clicking here.

 

If you would like headspace Mildura to attend your school/organisation, please complete the below form.

We will try to accommodate your request; in order to plan, provide staff, information and resources we ask that you give a minimum of 4 weeks’ notice prior to your requested date. 

Click here to complete a request form.

At headspace Mildura, we are constantly looking for ways in which we can improve our services. If you have you any compliments, complaints and/or suggestions about our services, then we would like to hear from you.

Please complete our Online Feedback Form, or feel free to give us a call on (03) 5021 2400