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headspace
Queanbeyan
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Unit 2, 98 Monaro Street, Queanbeyan, New South Wales 2620
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Phone (02) 5131 1500
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hs.Queanbeyan@marathonhealth.com.au
About
Welcome to headspace Queanbeyan! We are a youth-friendly, free mental health service for anyone aged between 12 and 25 that is having a tough time, or would just like to improve their health and wellbeing.
We offer a mix of outreach, in centre, and telehealth appointments including:
- Mental Health Services
- Alcohol & Other Drug Counselling
- Work & Study Support
- Physical and/or Sexual Health
- Doctor (GP) Services
headspace Queanbeyan provides short-term services for mild to moderate difficulties, and is not an emergency service.
For crisis assistance, please:
- Call 000, or attend Queanbeyan Hospital
- Call 1800 011 511 (24 hr Mental Health Assistance Line)
- Visit your doctor
For non-urgent support:
- Kids Helpline - 1800 551 800
- Lifeline - 13 11 14
- Parent Line - 1300 1200 52
- eheadspace.org.au for a web chat or dial 1800 650 890 to speak to someone over the phone.
If you have not received a reply to your email within 3-5 business days, please call our office to follow up your request.
Hours
- Monday: 9:00am - 5:30pm
- Tuesday: 8:30am - 6:00pm
- Wednesday: 9:00am - 5:30pm
- Thursday: 8:30am - 6:00pm
- Friday: 8:30am - 3:30pm
- Saturday: Closed
- Sunday: Closed
headspace Queanbeyan is operated by Marathon Health . All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Eastern NSW (Coordinare Ltd).
Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
News
More information
Our centre is located at Unit 2, 98 Monaro Street, Queanbeyan, New South Wales 2620 (next to the bank building) with 1 hour free parking on the street, and additional parking at the front of the centre. Disabled parking is available right out the front of our centre.
Getting to our centre:
Queanbeyan Taxi: (02) 6280 0077 or (02) 6285 1000
Queanbeyan Bus Lines: Timetables
Directions: Google Maps
We're all here to help! Our staff will talk to you about your concerns and provide you with support, information, and services in a confidential, non-judgemental environment.
Management
Renee - Centre Manager
Michelle R - Clinical Team Lead
Reception
Shannon - Senior Administration Officer
Michelle M - Administration Officer
Youth Care Coordinators
Layal - Provisional Psychologist
Mental Health Clinicians
Kristina
Melissa
Tim
Jessica - Alcohol & Other Drugs Nurse
Community Engagement Coordinator
Trinity
Medical Practitioners
Dr Tim Kirchler - GP
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R U OK Day 2024 at headspace Queanbeyan
Wear It Purple Day 2024 at headspace Queanbeyan
Do you ever:
- Feel down, stressed, or like you can't stop worrying?
- Feel like you haven't been yourself for a long time?
- Struggle dealing with school, or are finding it difficult to concentrate?
- Feel like you want to cut down on your drinking or drug use?
- Want to talk about sexuality, identity or relationships in a safe environment?
- Feel like you're having difficulties with friendships?
- Want to talk about sexual health issues or contraception in a safe environment?
- Want to talk about things going on in your personal life in a safe environment?
- Feel stressed about work or study?
- Worry about money and finances?
Luckily for you, headspace Queanbeyan is a place you can go to talk to someone about any of these issues, and more!
Our centre provides early intervention services to young people 12 to 25 years.
Our range of services include:
- Mental Health Services
- Alcohol & Other Drug Counselling
- Work & Study Support
- Physical and/or Sexual Health
- Doctor (GP) Services
Here at headspace Queanbeyan, we pride ourselves on our range of services that we provide to our young people. Our services are completely free of charge, and we ensure that we respect your confidentiality and privacy. We welcome all young people no matter your social background, gender, sexuality or cultural background.
Please bring in your Medicare Card with you if you have one.
Vision Statement:
To empower young people to optimise their well-being and reach their potential within their communities. We will achieve this by providing a safe, accessible, and responsive service.
Our Values:
- Respect
- Compassion
- Commitment to Social Justice
- Teamwork
- Quality Service Provision
There are many ways to access headspace Queanbeyan yourself or support someone in doing so.
Self-Referral or Family and Friend Referrals
If you are a young person aged 12-25 and you are inquiring about headspace Queanbeyan services for yourself, you do not require a formal referral. Simply call or email us to arrange an appointment with one of our staff.
Family and Friends of a young person wanting to make a referral on behalf on the young person can also just call or email us. Please ask the young person for their consent first.
Please leave a detailed message with your name, phone number and reason for calling and we will call you back.
Service Provider including GP’s and School Counsellor Referrals
If you are a GP, Service Provider, School Counsellor or Welfare staff, you can provide a written referral on behalf of a young person.
General Referral Form PDF Version
Once competed, please forward your referral, with any accompanying documentation, to headspace Queanbeyan via Healthlink ID: hsqbeyan, Secure Email (SOPHOS) or Post as per the PO BOX.
General Practitioners can choose to download the referral above, or use their usual referral/letter or MHTP and forward by Email.
Our contact details are:
Phone: 02 5131 1500
Email: hs.Queanbeyan@marathonhealth.com.au
If you need immediate help call the MSW Mental Health on 1800 629 354 or Lifeline 13 1114. In an emergency please call 000 or attend your nearest emergency department.
We are open:
- Monday: 9:00am - 5:30pm
- Tuesday: 8:30am - 6:00pm
- Wednesday: 9:00am - 5:30pm
- Thursday: 08:30am - 6:00pm
- Friday: 8:30am - 3:30pm
What is the headspace Queanbeyan Youth Reference Group (YRG)?
The Youth Reference Group exists to ensure young people’s voices and opinions remain front and centre in everything we do at headspace Queanbeyan.
The YRG provides young people with the opportunity to be heard and be active around youth mental health and alcohol or drug issues. There are a number of roles you can play in a headspace youth reference group, including:
- Leading a project in your local area
- Evaluation of headspace services
- Consultation around programs and resource development such as, factsheets, brochures, ads etc
- Assisting headspace with the delivery of some groups & programs
- Social media consultation and development
By getting involved you will:
- Have the opportunity to have your say in the direction of youth mental health services in Queanbeyan
- Develop new skills
- Meet and work with other young people who are passionate about youth mental health
- Make a difference to youth mental health
headspace Queanbeyan will provide training to support you
How do I get involved?
Contact our Community Engagement Coordinator, Trinity, on 0427 679 964 or email trinity.ward@marathonhealth.com.au for more information on how to apply.
Many wonderful organisations have come together to help make headspace Queanbeyan a reality.
Our consortium partners are:
- Southern Youth Family Service
- Rural Adversity Mental Health Coordinator SNSWLHD
- QPRC
- Department of Education
- TAFE Queanbeyan
- CAMHS
- One Door Mental Health
- Multicultural Hub Canberra & Regional NSW
At headspace Queanbeyan we are constantly looking for ways in which we can improve our services, and your feedback is the key to our improvement. If you have you any compliments, complaints, or suggestions about our services, then our team would love to hear from you.
To provide feedback, please click this Link, which will take you to our digital, completely anonymous, feedback form.