FAX update

From 31 July 2020, headspace Canberra will be moving to new, more secure platforms to replace traditional fax communication. This means that we will no longer be able to send or receive information by fax. 

The two platforms we will be adopting are currently being used by some staff across the organisation, and we have seen great success using them: 

  1. HealthLink is a secure messaging system used widely across the ACT region; 
  2. SOPHOS Encryption – a tool that allows you to send an email with an attachment in the same way you send any other email, however the attachment is encrypted. 

The benefits of both platforms include a faster, more secure and more reliable method of transferring clinical information – overall, a better experience. 

Should you have any specific queries or concerns, please don’t hesitate to contact us. We are happy to provide support.

Our new HealthLink address: hdspcanb.