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Fremantle
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60-62 Pakenham Street, Fremantle , Western Australia 6160
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Phone (08) 9431 7453
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info@headspacefreo.com.au
About
headspace Fremantle provides free and confidential services which offer health advice, support and information for young people.
If you're aged 12-25 and going through a tough time, why not give headspace Freo a call? You can access headspace no matter how big or small your problem may seem.
If you are a young person, you can call us to self-refer.
GPs, psychologists, school staff and other agencies please use our Referral Form
Please note we are not a crisis service. If you or someone you are supporting are in an emergency situation or need immediate assistance, please call emergency services on 000.
If you need to speak to someone urgently, the following supports are available 24/7:
Lifeline on 13 11 14
Kids Help Line on 1800 55 1800
Mental Health Emergency Response Line on 1300 555 788
Suicide Call Back Service on 1300 659 467
Under 18's CAMHS Crisis Connect on 1800 048 636
For details on Community Services available in the Fremantle area please click here
Hours
- Monday: 8:30am - 4:30pm
- Tuesday: 8:30am - 6:30pm
- Wednesday: 8:30am - 6:30pm
- Thursday: 8:30am - 4:30pm
- Friday: 8:30am - 4:30pm
- Saturday: Closed
- Sunday: Closed
headspace Fremantle is operated by 360 health & community. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Perth South (WA Primary Health Alliance Ltd).
Services
Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
News
More information
We're located at 60-62 Pakenham Street in Fremantle, near the corner of Collie Street.
We have free parking, including disabled parking bays, outside the office. Our office, including toilets, are wheelchair accessible.
If our car park is full there's street parking along Pakenham Street which costs $6 for two hours.
If you're catching public transport it's about a 10 minute walk from Fremantle Station to our building, just head right on Phillimore Street outside the station and turn left on to Pakenham Street. Our building has headspace signs and flags out the front so you know you're in the right place. Come in through the door on the right!
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Anyone aged 12-25 seeking support with their mental or physical well being is welcome at our centre. You do not need to have a diagnosed condition to access support at headspace. We can also help parents, families, and carers who want information or support about how to help the young person in their lives. We are an inclusive service which celebrate the strengths and differences of all people in our community. Our staff have had training to work with people from Culturally or Linguistically Diverse backgrounds, people with a disability, young LGBTQIA+ people and rainbow families, and Aboriginal and/or Torres Strait Islander peoples. Please note a medicare card is not required to access headspace services. If you would like support around getting a medicare card please head to the medicare section of this website. If you would like to know more about headspace please read our welcome pack here |
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headspace is a consent-based service, meaning we only see young people who want to see us. Young people can self-refer to headspace, by simply calling us on 9431 7453 between 8:30am-4:30pm Monday to Friday, and until 6.30pm on Tuesdays and Wednesdays. Alternatively, please email info@headspacefreo.com.au When you first call, our friendly receptionists will record your basic contact information (including name, date of birth, gender, pronouns, contact number, address, and emergency contact information) and if one of our Access Clinicians are available, we will transfer you through, to have a 5-minute chat about what's going on for you and what support you would like. If an Access Clinician is not available, reception will book in a time for you. If you're not comfortable speaking over the phone, we can arrange to meet face to face to have this chat. If you are a GP, school or other agency, click here for our agency referral form. If you would like information on what to do if yourself, a friend or family member is not okay, visit our resource library. |
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Michelle | Centre Manager Sophie | Program Administrator Bianca | Program Administrator Leigh | Clinical Lead Tiffany | Senior Access Clinician Sara | Access Clinician Jack | Access Clinician Kylie | Access Clinician Sophie | headspace Graduate Tash | Clinical Educator Emma | Community Engagement Officer
Sergio | Psychologist Oliver | Psychologist Colette | Psychologist
Nikita (Drug and Alcohol Youth Counsellor/ Educator) | Palmerston Association, Monday Wendy (Clinical Psychologist) | Sexual Assault Resource Centre, Tuesday Anunda (Social Worker) | Helping Minds, Wednesday
Our Consortium 360 Health + Community [lead agency], CAMHS, South Metro Community Alcohol and Drug Service [Palmerston Association], Helping Minds, Youth Reach South, Fremantle Hospital and Health Service, Ruah Community Services, Mercy Care, APM, City of Melville, City of Fremantle, AtWork Australia.
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Workshops & Presentations We provide educational workshops and presentations that can be delivered to young people aged 12 to 25, as well as presentations that can be tailored for school staff, parents and service providers. If you are interested in having us attend your school, organisation or event, you can fill out a Community Engagement Request Form here. Please try and get your requests to us two weeks prior to your preferred date so that we can manage your request. P.S. There is no cost associated with headspace attending or present at your event!
Events We also attend community and school events to promote positive mental health. We can supply a range of engaging activities for events to prompt discussions of mental health and knowledge of support services. We will also provide headspace resources and a limited amount of headspace merchandise. Due to the large number or requests we receive, we encourage you get in contact with us two weeks prior so that we can do our best to attend.
Have feedback for us? If we have come to your school, organisation or event, let us know how we went! We value input that will enable us to continually improve how we best respond to young people’s needs. If you have feedback, please fill out a short feedback form here.
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If you would like copies of our headspace resources to distribute to young people and their family and friends, please fill out our Resource Request Form here. |
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headspace Fremantle Youth Reference Group members Bridey, Michael, Tahtyana, Stella, Vanessa and Amie.
Interested in joining our Youth Reference Group? Are you a young person aged 16 to 25 and passionate about helping young people in making a difference in your local community? Join our youth reference group to help provide input into helping headspace freo centre evolve to meet the needs of our young people. As a youth reference group member, you will have the opportunity to be involved in a number of exciting ways, including (but not limited to):
We strongly encourage applications from Aboriginal and Torres Strait Islander young people, LGBTIQA+ young people, those from culturally diverse backgrounds and young people with disabilities. If you are interested in applying to our YRG please complete the form here
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Palmerston Association (Monday) is a counselling and support service for people whose lives are affected by drugs or alcohol. SARC - Sexual Assault Resource Centre (Tuesday) is a counselling service that helps people to cope with, and work through, past sexual assault or abuse. Counsellors provide a safe, private and comfortable space where people can talk directly about their experience if they choose, or about the impacts of sexual abuse or assault on their lives. Helping Minds (Wednesday) is a service that provides support for family and friends of those experiencing mental health concerns. Every Wednesday a support worker is available to provide counselling to parents and significant others that may be supporting another person living with mental health issues. To find out more about accessing these services, please contact headspace Fremantle reception on 9431 7453 or info@headspacefreo.com.au |
You can have your own Medicare card if you’re aged 15 or older and enrolled in Medicare!
You can find more information and the full process here.
If you would like some support and/or help with getting a medicare card drop into the centre and we'll help you through the process!
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Do I have to have a diagnosed condition to come to headspace Fremantle? You do not need to be diagnosed with a mental health condition to access our services, although our centre can assist those who may be dealing with one. If you are having difficulties with school, work, personal or family relationships, or anything else, our services can provide you with support.
How can I refer a friend or family member to headspace Fremantle? If you wish to refer someone to our centre, you will need to make sure that the young person is aware that you have referred them, and is willing to meet with a member from the headspace Fremantle team. The best option is to encourage or support the young person to call our centre and self refer. If they are not comfortable doing this you can call with them, or call on their behalf but a worker may ask that the young person speak with them briefly over the phone to confirm they give consent to access the service.
How can I help my child, friend or family member who needs support? Besides referring the young person to headspace or helping them to access our services, you can also check out the headspace website which has heaps of great information on helping those around you. If you are concerned about your child or someone you care for, we are able to offer the services of Helping Minds who provide counselling for parents, families, and carers one day a week at headspace Fremantle. Please contact us on 9431 7453 or info@headspacefreo.com.au to book an appointment.
What do I do if a friend or family member says they don't need help (but I think they do)? headspace is a consent-based service which means that the young person must be willing to engage with us. We do try our best to engage with young people who can benefit from our services which is why we have group programs that are not clinical in nature. This can be a good way of helping a young person to realise that headspace is a safe, youth-friendly place. We may also suggest eheadspace.org.au which assists young people and gives specialist support to parents and carers who are worried about a young person. This service is easily accessible and may accommodate the needs of the young person greatly if they feel more comfortable talking to someone online or over the phone. This service is available from 9am-1am (AEST) seven days a week at Online & Phone Support. It is a great resource for young people who are not yet ready to see someone face-to-face. If you need further advice, please contact us and we will do what we can to help.
How much does it cost to see someone? All our services are easily accessible and completely FREE of charge.
What services does headspace offer? At headspace we try and link people in with the most appropriate service for their needs. At our centre, you can receive services from;
Everyone at our centre, including reception staff and volunteers, are trained to work with young people. This helps to make your experience at headspace an enjoyable one in a safe and non-judgemental environment.
Where can I seek help if I’m under 12 or over 25 years old? There are a number of services that can provide assistance if you don’t fall into the age group for headspace. SJOG Ferns House in Fremantle provide low-cost counselling for those over 16 years of age. See https://www.sjog.org.au/ or call 6226 9400 for more information. Healthy Minds provides services to all ages at low or no cost. For more information visit their website. Curtin University Clinic is located at Cockburn Integrated Health and provides low cost counselling services. Contact them on 9494 3751 or their website.
Does headspace offer Sexual Health services for young people? For STI screens, vaccinations for Hep A, B, and Cervical Cancer, pap smears and pregnancy testing, young people can drop in to the South Terrace Clinic in Fremantle on Wednesdays between 1.30pm-6pm. For more information about the South Terrace Clinic, or to book an appointment outside of the above time, call 9431 2149. For general sexual health information young people can visit www.getthefacts.health.wa.gov.au/
What early intervention services can be offered to those who are affected by psychosis? headspace Youth Early Psychosis Program is an intervention program offered to help improve the lives of young people, and their families, who are affected by psychosis. These services are designed to support young people in every aspect of their lives, such as education, employment and relationships. While these services are not offered at headspace Fremantle, the following centres are able to offer the Youth Early Psychosis Program:
How can I become a part of the team at headspace as a worker? Our centre offers a range of career opportunities to those that are passionate about improving youth mental health awareness, and helping to assist clients in seeking suitable services for their needs. Our vacancies are advertised on our lead agency's website www.360.org.au/careers and seek.com.au. If you do wish to be involved, feel free to send your details to us at info@headspacefreo.com.au. Please note that we do get a very high volume of interest so we may not be able to reply to all queries related to employment.
Can I donate or raise funds for headspace Fremantle? Sure! We love it when community members get involved to support youth mental health. If you are interested in raising money for headspace the first thing you need to do is decide whether you would like the funds to contribute to Fremantle specifically, or to headspace National. Please give us a call on 9431 7453 or email hsFreoCE@headspace360.com.au if you are interested in raising funds for headspace Fremantle. We will do our best to assist you and support your event. If you are looking to fundraise for headspace National, please see this document: https://headspace.org.au/assets/Fundraising-Guidlines-by-State/headspace-Guidelines-for-Conducting-a-Fundraising-Event-WA.pdf. Once you fill out the application form, the staff at headspace National will contact you and help to co-ordinate your fundraiser.
We're here to help! If there's anything else you're wondering about that we haven't covered, or if you want more information on any of the above, please call the office on 9431 7453 or email info@headspacefreo.com.au |