Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 11:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace

Canberra

170 Haydon Drive, Level B, Building 18, University of Canberra, Bruce, Australian Capital Territory 2601
P: (02) 6201 5343 F: (02) 6201 2345

headspace Canberra is operated by headspace. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Australian Capital Territory (Capital Health Network).

headspace Canberra is a part of the National Youth Mental Health Foundation and  supports young people aged 12 - 25 who are experiencing mild to moderate mental health concerns and/or substance use issues, and their family and friends. 

At headspace Canberra you can receive support from a range of professionals including youth workers, psychologists, social workers, alcohol and other drug workers. These workers are skilled in listening to young people and can help you identify problems, goals and achieve creative solutions to issues.

 To access support at headspace Canberra, please see

More Information below.

Services available

Mental Health Services

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Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual Health Services

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Sexual health screenings on site or links to local services. 

Alcohol & Drug Services

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Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Reference Group

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A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs

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Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Positions available at headspace Canberra

Allied Health Private Practitioners, Part-time/Sessional (Click to show below) (Click to hide below)

  • Join an innovative and well recognised national not for profit
  • Psychologist, Occupational Therapist or Accredited Mental Health Social Worker
  • Opportunities in Canberra and Queanbeyan
  • Working as a Private Practitioner (minimum 2 days per week)

 Established in 2006, headspace is making a difference to the lives of thousands of young Australians in the area of youth mental health, by:

  • Giving young Australians the opportunity to seek help early  
  • Making it easier for young people and their families to access information
  • Creating awareness and educating young people about how to get help

 headspace Canberra is part of headspace Services Ltd. headspace Canberra is an early intervention program for young people aged 12 – 25 years with emerging mental health and/or substance use problems. headspace Canberra provides young people with access to Allied Health professionals and the support they need to develop and maintain the skills and confidence they need to live healthy and happy lives.

 As part of our continued growth we are seeking professionally accredited Psychologists, Accredited Mental Health Social Workers or Occupational Therapists.

headspace is seeking a person who has demonstrated clinical skills, working with young people together with experience in working with multi-disciplinary teams. You will also possess significant experience in a range of mental health service settings; including the provision of mental health services to young people aged 12-25. Naturally, you will possess exceptional interpersonal and communication skills, along with strong information technology and information management skills and a high level of self-motivation and initiative.

In return we offer a flexible and dynamic environment where you have the opportunity to truly make a difference to young Australians. As a Private Practitioner, you will essentially be running your own small business, with income from rebates from Medicare and some direct billings.

 Practitioners will be engaged as independent contractors, not as employees, and will be remunerated by rebates received through the Medicare Benefits Schedule. Rebate levels will be dependent on the Practitioners professional qualifications. Therefore to be considered for these opportunities you must be eligible for a Medicare Provider Number.

Application Process: Please follow the Apply Now link below to upload your personal details, letter of application, and your CV.

For more information: Please contact Nic Hubbard (Centre Manager) or Tim McLauchlan (Clinical Team Leader) at (02) 6201 5343 or nhubbard@headspacecanberra.org.au or tmcLauchlan@headspacecanberra.org.au

 A Working with Vulnerable People check is required for all headspace positions. To be eligible to apply for this position you must have an appropriate work visa.  

For more information contact:

Name: Nic Hubbard and Tim McLauchlan
Phone: (02) 6201 5343
Email: tmcLauchlan@headspacecanberra.org.au

Apply now

More information

What is headspace? (Click to show below) (Click to hide below)

 

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.

At headspace Canberra we provide support for young people experiencing mental health concerns, and substance use issues, along with assistance in promoting wellbeing.

Feeling down, tense, angry or anxious are all normal emotions, but when these feelings persist for long periods of time they may be part of a mental health problem. Mental health problems can influence how you think and your ability to function in your everyday activities, whether at school, at work, in social situations or in relationships.

If you are experiencing a mental health problem, one of the best things you can do is talk to someone. It can be helpful to talk with a professional, someone outside of your friends and family, for support.

 At headspace Canberra we provide:

  • Mental Health Counselling and support
  • Wellbeing Coaching
  • Sexual Health Testing
  • Drug and Alcohol Counselling
  • Education Sessions and Parenting Programs

I want to come to headspace Canberra. How do I do that? Make a referral. (Click to show below) (Click to hide below)

To access headspace Canberra call us on 6201 5343, we will ask for your details or you can email your name, date of birth, address and phone number to info@headspacecanberra.org.au and one of our team will get in touch with you.

If you are referring on behalf of someone else, the young person needs to be aware of the referral and be willing to engage with headspace support.

Please be aware the phones and email account is only checked during business hours. If you need urgent help call the Crisis, Assessment and Treatment Team on 1800 629 354 or Lifeline 13 1114.

 

If you are referring from a another service, please complete referral form and forward to us via email info@headspacecanberra.org.au, fax 6201 2345, or post Level B, Building 18, 170 Haydon Drive, University of Canberra, ACT, 2601.

Referrals should include as much information as possible and be undertaken with the consent of the young person.

General Practitioners are requested to include a Mental Health Treatment Plan for the young person.

So I make a referral and then what…? Book a phone intake or attend yourspace. (Click to show below) (Click to hide below)

 After making a referral, you will be offered a phone intake appointment or yourspace booking.

 

What’s a phone intake?

Most young people coming to headspace Canberra start with a phone intake. A phone intake is a chat with a youth worker on the phone for about 30 minutes, with the young person and often with their parent or carer. The purpose of the phone intake is to tell you about headspace, find out about what is going on for you and discuss options for support.

 

What’s yourspace?

yourspace is an information and engagement session. We invite everyone to come in and see our centre, meet the team, learn about headspace and find out some of the ways we can support you. Youth workers are available on the night to briefly chat with you about support options and arrange appointments.   

yourspace is held on the 1st and 3rd Thursday of each month from 4:30pm - 5:30pm at headspace Canberra, Level B, 170 Haydon Drive, Bruce ACT

So I make a referral, complete an intake and then what…? Connect with ongoing support. (Click to show below) (Click to hide below)

During the intake process our youth workers will get to know a bit about what is going on for you and will be able to recommended support options.

At headspace Canberra we provide:

  • Mental Health Counselling
  • Wellbeing Coaching
  • Sexual Health Testing
  • Drug and Alcohol Counselling

We can also recommended other services to you. We always want to make sure that young people are accessing a safe and appropriate level of support, this means that sometimes we will recommend that you access support outside of headspace, this may be as well as or instead of coming to headspace. You will be supported through the referral process.

 

Do I need a referral from a doctor to come to headspace Canberra?

No, you don’t require a referral to access headspace Canberra.

However, if your best support option is accessing mental health counselling, most young people access this support with a Mental Health Treatment Plan referral from their GP/Doctor.

 

What is a Mental Health Treatment Plan (MHTP)?

A MHTP is a referral from your GP/Doctor. This provides you with both GP support and access to up to 10 Medicare rebated sessions with a mental health clinician in a calendar year.

 

How much does it cost to come to headspace Canberra?

Services at headspace are provided free of charge or at a low cost.

  • Talking with a Youth Worker– free
  • Wellbeing Coaching – free
  • Sexual Health Testing – free
  • Mental Health Counselling – low cost

If you are planning to access mental health counselling we often recommend that you obtain a MHTP referral from your GP. We require a copy of your MHTP before we can book an appointment with a clinician. With a MHTP you can claim a rebate from Medicare. We charge $100-$150 per clinician session. After payment of full fee the gap, or out of pocket expense, between full fee and Medicare rebate is approx. $26 per session.

If you have a MHTP and a Centrelink Pension Card or Health Care Card, or have any other financial concerns we can bulk bill you, with no gap or out of pocket expense.

You can access mental health counselling without a MTHP referral, this is a full fee service without a rebate from Medicare.

If you are worried about fees please talk to us.

Frequently Asked Questions (Click to show below) (Click to hide below)

Do I need a referral from a doctor to come to headspace Canberra?

No, you don’t require a referral to access headspace Canberra.

However, if your best support option is accessing mental health counselling, most young people access this support with a Mental Health Treatment Plan referral from their GP/Doctor.

 

How long are your wait times?

We experience ongoing high demand for our services at headspace Canberra. This means that there is usually a wait to access our services, but varies depending on the service you are wishing to access. For up to date information on our current wait times, please speak with our staff.

 

What is a Mental Health Treatment Plan (MHTP)?

A MHTP is a referral from your GP/Doctor. This provides you with both GP support and access to up to 10 Medicare rebated sessions with a mental health clinician in a calendar year.

 

How much does it cost to come to headspace Canberra?

Services at headspace are provided free of charge or at a low cost.

  • Talking with a Youth Worker– free
  • Wellbeing Coaching – free
  • Sexual Health Testing – free
  • Mental Health Counselling – low cost

If you are planning to access mental health counselling we often recommend that you obtain a MHTP referral from your GP. We require a copy of your MHTP before we can book an appointment with a clinician. With a MHTP you can claim a rebate from Medicare. We charge $100-$150 per clinician session. After payment of full fee the gap, or out of pocket expense, between full fee and Medicare rebate is approx. $26 per session.

If you have a MHTP and a Centrelink Pension Card or Health Care Card, or have any other financial concerns we can bulk bill you, with no gap or out of pocket expense.

You can access mental health counselling without a MTHP referral, this is a full fee service without a rebate from Medicare.

If you are worried about fees please talk to us.

 

I’m not sure about what kind of support I am after?

That’s totally fine. If you aren’t sure about what kind of support you are after then book a phone intake to speak with one of our youth work team about what is going on for you and we can talk with you about support options.

 

What will happen when I come to headspace Canberra?

On your first visit, you will be welcomed to headspace Canberra by our friendly reception staff and they will ask you to complete some paperwork and HAPI (see What’s HAPI? below). You will then meet your clinician for approx. 45-60mins. You can bring along a parent, carer, partner or friend to attend part or all of your appointment with you. Whatever you feel more comfortable with.

Your first appointment will mostly be about meeting with your clinician and discussing the things that have been going on for you, and what you would like to get out of coming to headspace.

After your appointment you are welcome to book another appointment with your clinician.

 

What if I don’t feel comfortable talking with my clinician?

If the clinician you met with wasn’t a good fit for you, it’s okay to change to see someone else. Some people find it easier to talk to someone who is the same or different gender, someone younger or older or just has a different style. To book you with a different clinician one of the youth worker team will chat with you about your preferences.

 

What’s HAPI?

We are collect information from young people about why they have come to headspace and what services they receive, we call this HAPI. We will ask you to answer some questions. HAPI helps us understand what is happening for you, what young people need and assist us to get resources for our service. You may receive a link to your phone or email address or you can complete on our iPads. We will ask you to do a HAPI when you come for each of your appointments.

 

What if I can’t make my appointment?

We understand that things happen, you get sick or something unexpected comes up. That’s ok. Wherever possible we ask that you let us know if you are not able to keep your appointment. It lets us know that you are ok and means you can sort out another time. With enough notice, we are able to offer the appointment time to another young person, who might be needing an earlier appointment.

 

How often do I come to headspace Canberra?

This will depend on what’s going on for you and the treatment plan you have developed with your clinician. As a bit of a guide, many young people find it helpful to come to appointments every 2-4 weeks.

 

Will you tell anyone about what is happening for me?

Your contact with headspace is confidential within the headspace team. We will share information with your GP about your progress and attendance. We don’t share information without your permission unless there are concerns about your safety or someone else’s safety or legal obligations.

 

Things we don’t do.

headspace is an early intervention youth mental health service for 12 – 25 year olds. We are unable to offer crisis support. If you are ever experiencing suicidal thoughts or a significant mental health crisis please contact the relevant Mental Health Crisis Team or attend your nearest hospital emergency department.

ACT Mental Health Crisis Team         1800 629 354 or 6205 1065

NSW Mental Health Crisis Team        1800 011 511

Suicide Call Back Service                    1300 659 467

Lifeline                                                  13 11 14

Kids Helpline                                       1800 55 1800

Emergency Services                            000

headspace Canberra does not have a GP or Psychiatrist available. We are unable to provide advice about medication. We don’t conduct psychological assessment or diagnosis for things like ADHD, Learning Disorders, or Autism Spectrum Disorder.

Our Staff (Click to show below) (Click to hide below)

Centre Manager  Zora Todoroska

Clinical Team Leader  Tim McLauchlan

Practice Manager  Sharon Dale

Administration  Jennifer Towie, Margaret McTaggart, Rosemary Flintoff, Katherine Roche-Freedman

Youth Mental Health Workers  Seija Gordon, Tracy Uhle                                   

Intake Workers / Counsellors  Camille Rowston, Arianne Wright

Psychologists  Sean Dicks, Ian Donald, Edwina Tierney, Lisa Shirt, Ninette Schoubye, Conal Monoghan, Lara Fridgant, Helen Drew, Jenn Gagnon

Social Worker  Brooke Rowlands

Drug and Alcohol Worker  Canon Hanly

Sexual Health Nurse  Debbie Morgan

YCOM Researcher  Ben Kwan, Lucy Ellen

Compliments, Complaints and Suggestions (Click to show below) (Click to hide below)

At headspace Canberra we are constantly looking for ways in which we can improve our services. If you have you any compliments, complaints and/or suggestions about our services, then our team would like to hear from you. To access our online feedback form, please click here.