headspace

Ashfield

Hours

  • Monday: 9:00am - 7:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Ashfield is a free (or low cost) youth mental health service for 12 - 25 year olds.  We provide young people with mental health services, access to doctors (GPs), sexual health services, alcohol and drug services, work and study services, and youth programs, such as our Youth Reference Group (aka YRG).

With a focus on early intervention and prevention, we work with young people to provide information, services and support at a crucial time in their lives – to help get them back on track and strengthen their abilities to manage their mental health.

Hours

  • Monday: 9:00am - 7:00pm
  • Tuesday: 9:00am - 6:00pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Ashfield is operated by New Horizons. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Central and Eastern Sydney (EIS Health Ltd).

Services

Mental Health Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual Health Services

Sexual health screenings on site or links to local services. 

Work & Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Programs

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Doctor (GP)

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Alcohol & Drug Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Reference Group

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

Not Always Glitter
Tips for Good Mental Health
Introducing headcoach
Your Space - Yarn Safe

More information

Accessibility information for getting to headspace Ashfield

headspace Ashfield is located on Liverpool Road in Ashfield.  There are two connecting buildings: Ashfield Mall and Inner West Council Ashfield Service Centre.  There is a wheelchair accessible ramp, tactile tiles and an automatic door at the entrance to headspace Ashfield.

Trains

Ashfield Station is 300 metres from the centre and wheelchair accessible.  From the station, proceed along Hercules Street to the intersection of Liverpool Road.

For more information, please visit Transport NSW Accessibility Information and Ashfield Station Accessibility.

Buses

There are bus stops on Liverpool Road and Brown Street near Ashfield (160 metres away).  The closest bus stop is on Liverpool Road, 8 metres from the centre, near Fox Lane.

For more information, please visit Transport NSW Accessibility Information.

Car parks

Accessible car spaces for the public are located at Ashfield Mall via Holden Street, Knox Street or Norton Street.

Compliments, suggestions and complaints

Whether you're a young person attending headspace Ashfield, the carer, family member or friend of a young person attending headspace Ashfield, a health professional or service provider, we greatly encourage and value your feedback!

headspace Ashfield is constantly improving the way we work, so please let us know if you have any suggestions.  We'd also like to know if you think we're doing something well as it helps us to make sure we continue to do great things in youth mental health services. 

We're committed to resolving complaints promptly at a local level.  If you wish to make a complaint about headspace Ashfield's services or team, start by talking to the staff member(s) involved, our Clinical Lead or Operations Manager. 

You can also use headspace Ashfield's Feedback Form.

The completed Feedback Form can be emailed to headspaceashfield@newhorizons.net.au.

Referral processes

headspace Ashfield does not offer crisis or emergency support.  If you or someone you care for needs immediate emergency support, please call 000 (Police, Fire, Ambulance), go to a hospital emergency department or call the NSW Mental Health Line on 1800 011 511.

Young people

If you are a young person and wish to refer yourself to headspace Ashfield, you are welcome to call us on (02) 9193 8000 during our business hours to discuss your options.

Carers, family and friends

If you are the carer, family member or friend of a young person and wish to refer them to headspace Ashfield, you are welcome to call us on (02) 9193 8000 during our business hours to discuss their options.

Service providers

If you are a health professional or service provider and wish to refer a young person to headspace Ashfield, please complete our Service Provider Referral Form.  Prior to completing the aforementioned form, please ensure that you have obtained the young person's consent, thereafter providing as much information as possible so that headspace Ashfield's Intake Workers can determine the suitability and the most appropriate treatment options for the young person.  headspace Ashfield will contact the young person and inform you thereafter of the outcome of your referral with us.

The completed Service Provider Referral Form can be emailed to headspaceintake@newhorizons.net.au or faxed to "Intake" on (02) 9193 8089.

Presentations for young people

headspace Ashfield offers free presentations to young people (12 - 25 year olds) in the Inner West and surrounding areas, with the aim of promoting positive youth mental health and wellbeing.

Presentation topics include:

  • Anxiety
  • Body image and eating disorders
  • Bullying
  • Depression
  • Meet headspace (including eheadspace and tips for a healthy headspace
  • Mental health
  • Respectful relationships
  • Understanding grief and loss.

headspace Ashfield has developed a Presentation Request Form to manage and prioritise the presentation requests we receive.  Prior to completing the aforementioned form, please take the time to read our Presentation Outlines to ensure that headspace Ashfield's presentations meet your needs and outcomes.

The completed Presentation Request Form can be emailed to our part-time Community Engagement Coordinator, Alannah, at afox@newhorizons.org.au.

Please allow a 20 business day lead time for all presentation requests.

Where else can we get help? For carers, family, friends and young people

headspace Ashfield does not offer crisis or emergency support.  If you or someone you care for needs immediate emergency support, please call 000 (Police, Fire, Ambulance), go to a hospital emergency department or call the NSW Mental Health Line on 1800 011 511.

Online resources and services for carers, family, friends and young people:

eheadspace (https://headspace.org.au/eheadspace/) provides young people, their carers, family and friends with free online and phone counselling and support.

Kids Helpline (https://kidshelpline.com.au/) provides kids, teenagers and young adults with free online and phone counselling.  Available 24 hours a day, 7 days a week. 

Parent Line NSW (http://www.parentline.org.au/) provides parents with free online and phone counselling.  Available on weekdays 9am-9pm and weekends 4-9pm.

Smiling Mind (www.smilingmind.com.au) is a web and app-based meditation guide.

 

Mood Gym - www.moodgym.anu.edu.au

ECouch

 - www.ecouch.anu.edu.au  

ReachOut Australia - www.reachout.com

1800RESPECT - https://www.1800respect.org.au/

Mindspot - www.mindspot.org.au

Brave (Beyond Blue) - https://brave4you.psy.uq.edu.au/

 

APPS

Online resources and services for carers, family and friends: