headspace
Woolloongabba

We understand that asking for help when you're not feeling yourself can sometimes be difficult or uncomfortable. Because of this, we have made our referral process as easy as possible.

If you are aged 12-25 years old:

• You can refer yourself
• You can have a family member or friend refer you (with your consent)
• Your GP can refer you
• Your school, TAFE, University or other service providers can refer you or assist you in making an appointment

If you are under 16 years of age, we encourage you to bring along a parent, care giver or support person for your first appointment.

To make an appointment

You can call us on (07) 3249 2222
You can email us at headspace.Woolloongabba@stride.com.au
You can drop in and see us at 66 Annerley Rd, Woolloongabba QLD 4102.

Please be aware that our email account is only checked during business hours. If you require urgent or out of business hours help please call KidsHelpLine 1800 55 1800, Lifeline 13 11 14 or visit eheadspace

Privacy

At headspace Woolloongabba we take your privacy very seriously and anything shared with us is confidential. We keep all your information on a secure database which is only available to headspace Woolloongabba staff. The law stops us from sharing your information outside these people unless we have your permission. Sometimes you do not want us to share your information and we respect that, however there may be times when we need to talk to someone without your permission, such as;  if you or someone else is at significant risk of harm or if the law requires us to do so.

Cost

Our services are free, with 10 appointments bulk billed per year covered by Medicare when you have a Mental Health Treatment Plan and a Medicare Card. You don’t need to have a Mental Health Treatment Plan before contacting headspace and coming in for your first appointment.  This can be arranged for you with one of our GP’s or your own, after you attend.

Bulk Billing is where headspace, instead of charging you, can bill Medicare (or the Australian government) for the health services that you receive.

For Service Providers (Including GP's and Government Departments)

If you are a service provider, GP or Government Department, please complete the referral form below and return to headspace Woolloongabba by email, fax or post. If the young person has a Mental Health Care Plan in place please provide a copy of this with the referral form.

We do require all GP's and external referrers to fill in our referral form to make sure that the young person you are referring is suitable for service at headspace Woolloongabba. Where possible, we ask that you have the young person you are referring sign the referral form, click here for our guides on how to do this electronically.

Please note we are an early intervention service; our Clinical Team Leader will assess all incoming referrals and we will contact you shortly after to let you know whether the young person has been accepted into service.

Our fax number is (07) 3038 3090
Our email is headspace.Woolloongabba@stride.com.au
Our postal address is PO Box 6042, Woolloongabba QLD 4102

To access headspace Woolloongabba's services for free, all you need to have is a valid Medicare card. Learn more about what a Medicare is and how it can help you to have one.

If you don't have a Medicare card but think you might be eligible, you can apply on the Services Australia website. 

If you are ineligible to apply for a Medicare card, give us a call and we will direct you to alternative appropriate services for you, such as our fee-for-service options which range in price. 

It’s important that you know what to expect from headspace and what your responsibilities are
while you’re receiving support. We’re committed to respecting your rights, and we want to work
together with you to make sure that you receive the support you need to achieve your goals.

Click the linked document below to find out more.

Uploads/Centres/Woolloongabba/Rights-and-Responsibilities-One-Page-2023.pdf

We run a range of group programs at headspace Woolloongabba. For the most up-to-date information, please get in touch with the centre on (07) 3249 2222 or email us on headspace.Woolloongabba@stride.com.au

Diverse City

Diverse City is a 6 session program designed by young people who identify as LGBTIQA+ to support other young people. Each session is held weekly on a Wednesday afternoon, and will cover different topics such as:

• The LGBTIQA+ Community
• Healthy Relationships
• Mental Health
• Alcohol and Other Drugs

Guardians of the Gabba

Calling all heroes! Join our Guardians of the Gabba on Wednesday evenings for our Dungeons & Dragons group! Everyone is welcome from experienced adventurers to first-time crusaders!

This group is for young people 12-25 years old.

socialspace

socialspace is an open and free group for meeting new people and making friends! Come along and join in on a relaxed environment, full of great people with music, board games, food, movies and much more!

This group is for young people 12-25 years old and is held weekly on Tuesdays from 5:00pm - 6:00pm.

Ride It Out

Ride It Out is a 7 week DBT program for young people aged 12-25. During this group, you will learn how to:

• Ride the waves of your emotions
• Deal with stick situations
• Be more mindful
• Feel more in control

headworks

headworks is a job club for young people looking for employment. Through this group, young people will learn about resume writing, interview skills, and using their own networks to find employment. We will also take them out into work environments to practice all of these skills.

Please note, headspace Woolloongabba has recently moved to a new site.

Our new centre is located at 66 Annerley Road, Woolloongabba.

For more details including parking, transport and accessibility information please see our Relocation FAQ's here.

Parking

Limited parking is available at the front of the centre, accessible via Lockhart Street. Street parking is available around the location.

headspace Woolloongabba is located in the Brisbane Central Traffic Area. A two hour parking limit applies to all unsigned on-street parking. If you park for longer than signed, or for longer than two hours in an unsigned area, you can be fined.

The below map indicates parking areas near the site. Please be sure to check for any yellow lines and signage before parking.

Public Transport 

headspace Woolloongabba is accessible by public transport.

Our new location is a 10-minute walk (800 m) to Park Road Train Station and an 8-minute walk (650 m) to the Mater Bus Exchange.
The 112 and 116 buses stop along Annerley Road close to the centre. To find your best journey visit translink.com.au

Accessibility

headspace Woolloongabba is wheelchair accessible, including bathrooms.

Some young people have found these various apps, online programs and organisations helpful while they are waiting to see a clinician at headspace Woolloongabba:

eheadspace - Free, confidential, over the phone or online counselling service provided by headspace. 1800 650 890 or at Online & Phone Support.

Kids Helpline - Free, private and confidential 24/7 phone and online counselling service for young people aged 5-25 years. 1800 55 1800 or kidshelpline.com.au

ReachOut - Online resources and support for young people under 25 going through a tough time. au.reachout.com

Head to Health - Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. headtohealth.gov.au

BeyondNow App -  This is a safely planning app that you can work through if you're having thoughts of suicide. beyondblue.org.au/get-support/beyondnow-suicide-safety-planning

Hello Sunday Morning - Website and app that support young people cutting back or taking a break from alcohol. hellosundaymorning.org

The Brave Program - Online program to support young people aged 8-17 with anxiety. brave4you.psy.uq.edu.au/

Breakup Shakeup - App that supports young people going through a relationship break up. iTunes.apple.com/au/app/breakup-shakeup/id1017200579?mt=8

Clear Your Vision - Online program to support young people to reduce their cannabis use. cannabissupport.com.au/treatment/tools-to-quit/clear-your-vision

headspace Woolloongabba staff are dedicated health professionals who are passionate about working with young people and supporting you in a safe, friendly, confidential and non-judgemental environment. 

Management Team:

Regional Services Manager - Ash

Clinical Services Manager (Primary) - Vanessa

Clinical Services Manager (Uplift and Early Psychosis) - Veronica

Operations Manager - Johanna/Luke

Clinical Team:

Clinical Manager - Lynda

Senior Intake Clinician - Hayley

Intake and Assessment Clinician - Lauren

Intake and Assessment Clinician - Tanin

Intake and Assessment Clinician - Cameron

Intake and Assessment Clinician - Monty

Intake and Assessment Clinician - Sneha

Brief Intervention Clinician - Alex

Brief Intervention Clinician - Liam

Brief Intervention Clinician - Sashelle

Social Inclusion Coordinator - 

Clinical Manager (Uplift) - Max

Uplift Senior Clinician - Judith

Community Team:

Community Engagement Coordinator - Chey

Admin Team:

Practice Manager - 

Senior Medical Receptionist - Celia

Medical Receptionist - Dewi

Medical Receptionist - Natalie

Medical Receptionist - Melanie

Private Practitioners:

Mental Health Social Worker - Michelle

Clinical Psychologist - Ashleigh

Psychologist - Emma

Psychologist - Jake

Psychologist - Jodie

Mental Health Occupational Therapist - Annie

Dietitian - Kate

Other Services available:

Work and Study Support - Maxima Employment

Work and Study Support - Salvation Army

Alcohol and Other Drug Support - Clarence St (formerly ADAWS)

Lead Agency:

Stride

The Youth Reference Group (YRG) is made up of a diverse group of young volunteers aged 16-25 years, who help support and guide the centre on key components of youth mental health service delivery and community awareness initiatives both within the centre and the broader community.

The role of the YRG is varied and members are offered a range of opportunities to contribute to our centre and their community including; reviewing decisions regarding the day to day running of the centre, helping plan youth events and representing headspace Woolloongabba at events or in the media.

If you would like to join our headspace Woolloongabba Youth Reference Group you can apply here, or complete the Youth Reference Group application and forward it to headspace.Woolloongabba@stride.com.au.

Events

Any upcoming events will be advertised online on our Facebook and Instagram.

All activities are free unless otherwise noted and will be run by our friendly team.

Community Engagement

if you would like resources to distribute to young people aged 12-25 please email headspace.Woolloongabba@stride.com.au.

For all enquiries regarding presentations and community engagement activities please contact headspace.Woolloongabba@stride.com.au and attention Luke, our Community Engagement Coordinator. Please be advised that 2-3 weeks notice for presentations and events is appreciated. 

We are so grateful to be supported by such an amazing community.

Fundraisers and donations assist us to raise awareness and educate the community on mental health and wellbeing. They also help us to improve our centre helping to make sure young people have a positive experience when they visit us.

Fundraising

If you would like to organise a fundraiser for headspace Woolloongabba, please get in touch with our Community Engagement Coordinator at headspace.Woolloongabba@stride.com.au or on (07) 3249 2222.

Donations

If you would like to make a donation to headspace Woolloongabba, please get in touch with our centre on (07) 3249 2222 or send an email to headspace.Woolloongabba@stride.com.au.

All donations over $2 are tax deductible. Please let us know if you require a receipt for your donation.

Here at headspace Woolloongabba, we love working with students on placement to help develop their skills, as well as support our staff. If you're interested in a potential placement with us, get in touch with the centre on (07) 3249 2222 or headspace.Woolloongabba@stride.com.au.

What is Brief BEeT?

Binge eating can get in the way of all aspects of life. Thinking about food and our bodies can take up 
a lot of time and make us feel worried about things that used to make us happy. 

Brief BEeT (Binge Eating eTherapy) is a free and confidential online program for young people aged 
16 – 25 who are living with binge eating. Researchers and people with their own lived experience of 
eating difficulties have contributed to this program, which is offered in partnership with InsideOut 
Institute for Eating Disorders.

Brief BEeT can help you regain your life and get back into the things you enjoy. You will learn new
tools, skills and support along the way.

Brief BEeT (Self help online) can be done by yourself, or as Guided Brief BEeT (In Person) with the 
support of a trained clinician at headspace Woolloongabba. Learn more about Brief BEeT.

What will I be doing in Guided Brief BEeT (In person)?

Guided Brief BEeT involves completing Brief BEeT modules online and attending weekly sessions 
with a mental health clinician at headspace Woolloongabba. This program runs for approximately four 
weeks and involves:

• Completing weekly online eTherapy 1-hour modules.
• Self-monitoring and goal setting through a Digital Toolbox.
• Weekly in-person 30-minute sessions with one of our mental health clinicians. 

During your sessions, your headspace clinician is there to answer questions, discuss challenges, and 
work with you to set goals for the next week. They will also review your questionnaires and Digital 
Toolbox entries to monitor how you are going implementing the new skills you have learnt.

Due to the risk of physical health complications, it’s important to see a GP regularly. Let your 
headspace clinician know if you don’t have a regular GP, or if you feel uncomfortable talking to your 
current GP about what’s going on.

How do I get started with Guided Brief BEeT (In Person)? 

To register for Guided Brief BEeT, get in touch and we will guide you through the process.