Woolloongabba

We understand that asking for help when you're not feeling yourself can sometimes be difficult or uncomfortable. Because of this, we have made our referral process as easy as possible.

If you are 12-25

• You can refer yourself
• You can have a family member or friend refer you (with your consent)
• Your GP can refer you
• Your school, TAFE, University or other service providers can refer you or assist you in making an appointment

If you are under 16 years of age, we encourage you to bring along a parent, care giver or support person for your first appointment.

To make an appointment

You can call us on (07) 3249 2222
You can email us at headspace.Woolloongabba@aftercare.com.au
You can drop in and see us at 182 Logan Rd, Woolloongabba QLD 4102.

Please be aware that our email account is only checked during business hours. If you require urgent or out of business hours help please call KidsHelpLine 1800 55 1800, Lifeline 13 11 14 or visit eheadspace

Privacy

At headspace Woolloongabba we take your privacy very seriously and anything shared with us is confidential. We keep all your information on a secure database which is only available to headspace Woolloongabba staff. The law stops us from sharing your information outside these people unless we have your permission. Sometimes you do not want us to share your information and we respect that, however there may be times when we need to talk to someone without your permission, such as;  if you or someone else is at significant risk of harm or if the law requires us to do so.

Cost

Our services are free, with 10 appointments bulk billed per year covered by Medicare when you have a Mental Health Treatment Plan and a Medicare Card. 

You don’t need to have a Mental Health Treatment Plan before contacting headspace and coming in for your first appointment.  This can be arranged for you with one of our GP’s or your own, after you attend.

Bulk Billing is where headspace, instead of charging you, can bill Medicare (or the Australian government) for the health services that you receive.  

For Service Providers (Including GP's and Government Departments)

If you are a service provider, GP or Government Department, please complete the referral form below and return to headspace Woolloongabba by email, fax or post. If the young person has a Mental Health Care Plan in place please provide a copy of this with the referral form.

We do require all GP's and external referrers to fill in our referral form to make sure that the young person you are referring is suitable for service at headspace Woolloongabba.

Please note we are an early intervention service; our Clinical Team Leader will assess all incoming referrals and we will contact you shortly after to let you know whether the young person has been accepted into service.

Our fax number is (07) 3038 3090
Our email is headspace.Woolloongabba@aftercare.com.au
Our postal address is PO Box 6042, Woolloongabba QLD 4102

To access headspace Woolloongabba's services for free all you need to have is a valid Medicare card.

If you don't have a Medicare card but think you might be eligible, you can click here to apply with the Department of Human Services.

If you are ineligible to apply for a Medicare card, give us a call and we will direct you to alternative appropriate services for you, such as our fee-for-service options which range in price. 

Parking

headspace Woolloongabba is located in the Gabba Traffic Area. A two hour parking limit applies to all on-street parking spaces within The Gabba Traffic Area between 7am-7pm, Monday to Friday, unless signed otherwise. On days when events are held at the Gabba, a 15 minute parking limit applies to all on-street parking spaces between 7am-10pm. Click here for more info.

Public Transport

headspace Woolloongabba is accessible by public transport with the Buranda Train Station and bus stops only a short walk away. Click here to head to Translink's website to plan your journey.

Accessibility

headspace Woolloongabba is located on the ground floor, with wheelchair access throughout the centre, including the bathrooms. 

Some young people have found these various apps, online programs and organisations helpful while they are waiting to see a clinician at headspace Woolloongabba:

eheadspace - Free, confidential, over the phone or online counselling service provided by headspace. 1800 650 890 or eheadspace.org.au

Kids Helpline - Free, private and confidential 24/7 phone and online counselling service for young people aged 5-25 years. 1800 55 1800 or kidshelpline.com.au

ReachOut - Online resources and support for young people under 25 going through a tough time. au.reachout.com

Head to Health - Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. headtohealth.gov.au

Bite Back - Online activities, psychoeducation and positive psychology to support young people with their mental health. biteback.org.au

BeyondNow App -  This is a safely planning app that you can work through if you're having thoughts of suicide. beyondblue.org.au/get-support/beyondnow-suicide-safety-planning

The Desk - Online tools and programs to support students with their mental health. thedesk.org.au

Hello Sunday Morning - Website and app that support young people cutting back or taking a break from alcohol. hellosundaymorning.org

The Brave Program - Online program to support young people aged 8-17 with anxiety. brave4you.psy.uq.edu.au/

Breakup Shakeup - App that supports young people going through a relationship break up. iTunes.apple.com/au/app/breakup-shakeup/id1017200579?mt=8

Clear Your Vision - Online program to support young people to reduce their cannabis use. cannabissupport.com.au/treatment/tools-to-quit/clear-your-vision

headspace Woolloongabba staff are dedicated health professionals who are passionate about working with young people and supporting you in a safe, friendly, confidential and non-judgemental environment. 

Management Team:

Regional Services Manager - Ash

Clinical Services Manager - Vanessa

Operations Manager - Johanna

Clinical Team:

Clinical Manager - Lynda

Senior Intake Clinician - Natalie

Intake and Assessment Clinician - Alex C.

Intake and Assessment Officer - Alex G.

Community Team:

Community Engagement Coordinator - Kris

Admin Team:

Senior Medical Receptionist - Meredith

Medical Receptionist - Leata

Medical Receptionist - Dewi

Private Practitioners:

GP - Dr Joss

GP - Dr Erin

Mental Health Social Worker - Michelle

Clinical Psychologist: Ashleigh

Clinical Psychologist - Hayley

Clinical Psychologist - Leah

Psychologist - Erin

Psychologist - Dawn

Psychologist - Sathya

Mental Health Occupational Therapist - Annie

Mental Health Occupational Therapist - Corey

Mental Health Occupational Therapist - Jess

Dietitian - Copeland

Other Services available:

Work and Study Support - Salvation Army

Alcohol and Other Drug Support - Clarence St (formerly ADAWS)

Lead Agency:

Aftercare

The Youth Reference Group (YRG) is made up of a diverse group of young volunteers aged 16-25 years, who help support and guide the centre on key components of youth mental heath service delivery and community awareness initiatives both within the centre and the broader community.

The role of the YRG is varied and members are offered a range of opportunities to contribute to our centre and their community including; reviewing decisions regarding the day to day running of the centre, helping plan youth events and representing headspace Woolloongabba at events or in the media.

If you would like to join our headspace Woolloongabba Youth Reference Group then please complete the Youth Reference Group application and forward it to headspace.Woolloongabba@aftercare.com.au.

Events

Any upcoming events will be advertised online on our Facebook and Instagram, and our website will be updated here with a timetable regularly.

All activities are free unless otherwise noted and will be run by our friendly team.

Community Engagement

if you would like resources to distribute to young people aged 12-25 please email headspace.Woolloongabba@aftercare.com.au.

For all enquiries regarding presentations and community engagement activities please contact headspace.Woolloongabba@aftercare.com.au and attention Kris, our Community Engagement Coordinator. Please be advised that 2-3 weeks notice for presentations and events is appreciated. 

Interested in knowing more about placements? You can find out more here or you could email us at studentplacement@aftercare.com.au. 

If you are over 25 years old and you are a friend or family member of a young person who was supported by headspace Woolloongabba, please contact us on headspace.Woolloongabba@aftercare.com.au. Otherwise, you can contact volunteering@aftercare.com.au to learn about volunteering opportunities with Aftercare.