headspace
Southport

Referring yourself or someone you care about

If you’d like to make an appointment or hear more about how our services can help, give our team a call on 07 5509 5900

Referrals from Professionals

If you are a professional and would like to refer a young person to headspace Southport please fill out our headspace referral form. This information will assist us in getting the young person the right help they need more quickly. 

Fax completed forms to us at (07) 5527 1251 or email reception@headspacesouthport.org.au

It takes courage to reach out for support and we look forward to seeing you soon.
While you are waiting for your appointment, there are a number of online and local resources, services, websites and apps that you may find helpful. Check them out here.

All services at headspace Southport are free. Sometimes to see one of our therapists we may ask you to get a Mental Health Care Plan from your doctor.

headSTART Quick Access is a program designed to provide therapy sessions with an experienced mental health clinician who will give you tools and strategies to help with the things you want support with right now. Research shows that most young people get what they need from just a few sessions.
It’s designed to focus on your current difficulties, and if you need more or ongoing support, you and your clinician will work together to explore the next options for you.
It’s a free service for 12 – 25 years olds and you can access it by calling us on 07 5509 5900 or email reception@headspacesouthport.org.au

headspace Early Psychosis supports young people aged 12-25 who are experiencing, or at risk of developing a first episode of psychosis. 

We are an early intervention service providing wrap-around support for young people and their families/carers. This includes;

• Assessment, case management and specialty support from mental health professionals
• Support to help get back to study or work
• Support with everyday life skills, e.g. shopping, travelling
• Support from Psychiatrists and Medical Doctors 
• Support for family & carers 
• Fun, helpful groups like cooking, surfing, art and bushwalking with other young people who have had similar experiences
• Peer support from people with lived experience

Referrals

Young people can be referred to headspace Early Psychosis by any source including doctors, schools, family, friends or self-referral. 

You can learn more about the early signs and experiences of psychosis here and watch this excellent animation “Lucy’s Story” to hear about a real life experience of psychosis.

Health professionals/other services may find this checklist helpful to guide appropriate referrals.

Referrals can be made using this form.

Completed forms and supporting documents can be returned to

Email: earlypsychosis@headspacesouthport.org.au Fax: 07 5527 1251

If you have any questions about the Early Psychosis Program or referrals please contact us on 0423 614 781

The Mobile Assessment and Treatment Team (MATT) will review this referral and if suitable, complete an assessment with the young person.

MATT will then provide referrers with feedback and recommendations for this young person. If the young person is accepted into this program, they will be offered case management by the continuing care team based at either headspace Meadowbrook or headspace Southport depending on where they live.

headspace Early Psychosis delivers services to young people and their families weekdays from 7am to 6pm and weekends and public holidays 10am to 6pm.

headspace Southport is made up of a team of professionals who are passionate about supporting young people with their mental health and wellbeing.

Our awesome staff come from a range of backgrounds, disciplines and experiences. This includes;

• Psychologists
• Clinical Psychologists
• Social Workers
• Occupational therapists
• Counsellors
• General Practitioners (GP's)
• Psychiatrists
• Vocation/Education Specialist/Services
• Family Peer Support Workers
• Youth Peer Support Workers
• Community Engagement Team
• Youth Advisory Council
• Reception/Administration

We are a small team of dedicated Community Engagement workers who work part-time hours.

An important part of our role in community is to promote headspace services to young people, parents/carers, schools and other key stakeholders. We are keen to collaborate with services and community groups based on the Gold Coast by offering presentations about headspace services, hosting stalls and partnering on activities/events/something cool! We are particularly interested in working with our priority groups which include young people who identify as First Nations, Culturally & Linguistically Diverse, LGBTIQAP+ and young men.

To keep up with the fun we are having at our Southport centre or in the community head over to our Instagram and Facebook pages.

Our Community Engagement team also runs our Youth Advisory Council which is a group of passionate young people who work with our centre to give guidance and feedback, collaborate on events and campaigns, create social media and help make sure young people’s voices are being heard. 

Request to collaborate with our Community Engagement Team  

There are a number of ways our Community Engagement team can work with local stakeholders. Use the below links to send us a request or to find out more about how we can collaborate:

• Community Engagement Request Form for Schools/Unis/Tafes
• Community Engagement Request Form for Services/Community Groups

headspace Southport's Youth Advisory Council (YAC) is a group of passionate young people who work with our centre to give guidance and feedback, collaborate on events and campaigns, create social media and help make sure young people’s voices are being heard. 

If you are keen to find out more about our YAC and how to apply click here. 

Accessibility
headspace Southport is accessible for people who use a wheelchair and/or have restricted movement. Our centre has lift access from Nind street, which has a loading zone outside that can be used for drop-off and collection or metered parking (standard size).

Toilet Facilities
headspace Southport has an adapted toilet available for people who use a wheelchair and/or have restricted movement. All toilets are gender neutral.

Transport Options
headspace Southport can be reached via the Gold Coast public transport network (Translink). Most buses stop at the near-by Australia Fair Shopping Complex which is an approx. 800m walk (15mins) to the centre. The closest tram spot is at Southport Station (outside of the Southport District Courthouse) which is roughly a 500m walk (8mins). Click here.to plan your journey with Translink.

Free Parking
headspace Southport is able to offer free parking for up to four hours. Enter via Welch Street (as pictured below) into the H2O Building circular entrance. Turn left into the underground parking and drive up the first ramp to the next level. Please only use the allocated bays marked Visitor's Parking Only. Please note: if you park in other bays, you will be at risk of being towed by H2O Building Personnel.

Do my parents need to come with me?

Although we feel it's great if parents can come and support you, we also understand this may be difficult for many reasons. Therefore, your parents don't have to attend appointments with you. You can attend by yourself or you may want to bring someone else that you feel comfortable with to join the session. If you’re 16 years or under we will require consent from a family member or guardian to attend. 

What happens when I call to make an appointment?

You will talk to one of our friendly staff who will:

• Chat with you about what you are wanting help with
• Explain to you the services we can provide
• Work with you to develop a plan around how we can work with you

We will use this information to match you with a worker who will contact you to book a face-to-face or phone appointment. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace Southport for you; however we will still reach out to you to get your consent. 

Do you tell people what I say?

At headspace Southport we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you first for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. Keeping you and other people safe is our main priority.

What if I'm not ready to speak to someone face-to-face?

It's totally normal to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week, 9am- 1am. To access eheadspace for the first time all you need to do is register at www.eheadspace.org.au or phone 1800 650 890.