headspace
Southport

Reception

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 8:00pm
  • Wednesday: 9:00am - 8:00pm
  • Thursday: 9:00am - 8:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

COVID-19 Update. 

Our centre is providing a combination of in-person, online and phone services - we have put rigorous hygiene and physical distancing measures in place. Phone 5509 5900 or email reception@headspacesouthport.org.au to learn more.

headspace Southport  inclusive services are free for eligible young people 12-25 years  through Medicare. For more info click here . To make a referral please use this  referral form

headspace Southport Early Psychosis program supports young people in every aspect of their recovery, including best practice treatment, education and employment support and managing relationships. Please use this  form  for an early psychosis referral.

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 8:00pm
  • Wednesday: 9:00am - 8:00pm
  • Thursday: 9:00am - 8:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Southport is operated by Lives Lived Well. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Gold Coast (Primary Care Gold Coast Ltd).

Services

Nutrition screening, dietary assessment and education about food and lifestyle, also support around healthy eating strategies.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Southport

Salary: Fee For Service

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to young people aged 12 to 25. The service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services. 

headspace Southport led by Lives Lived Well (http://www.liveslivedwell.org.au/) and offers a multi-disciplinary model comprising a team of co-located services providing support to young people. Due to increasing demand and a commitment that headspace Southport remains accessible to support young people seeking help; we are seeking to expand our allied mental health team with additional private practitioners who are interested in working for headspace and with young people. Working at headspace Southport offers allied mental health practitioners the opportunity to be part of an innovative service that is committed to improving the wellbeing of young people through the provision of high quality, integrated services when and where they are needed. 

ALLIED HEALTH TEAM

headspace Southport is seeking private allied health practitioners, such as experienced clinical psychologists, general psychologists, mental health social workers and occupational therapists to compliment the mental health platform of our service model. Practitioners interested in providing contracted services can negotiate flexible arrangements so as to maintain existing private or public work. Interested practitioners must be eligible to provide services under the Medicare Benefits Scheme: Better Outcomes for Mental Health Initiative.

To be successful, you will need to meet the following selection criteria:

    • Tertiary qualifications in psychology or mental health social work (or similar field)
    • Experience working in the Alcohol and Drug sector (highly regarded)
    • Comfortable working with vulnerable clients
    • Successful experience working with clients that are 12-25 years old
    • Current AHPRA or AASW membership
    • Have a Medicare provider number and ABN
    • Have professional indemnity insurance

 

As headspace Southport is striving to increase accessibility to services for young people, appointments are provided at no cost to the young person. This means that as a private practitioner, you would agree to bulk bill young people for sessions with 80% of the Medicare fee being paid to you.

The headspace Southport intake team will undertake a comprehensive psycho-social assessment of all young people prior to referral to private practitioners. A range of on-site complementary services are available should additional supports be required. The headspace team will work in partnership with private practitioners to provide a comprehensive, wrap-around service for young people.

HOW TO APPLY

Please send your resume and a one page cover letter outlining the selection criteria mentioned above. 

For more information contact:

Name: Catherine Scott (acting Primary Health Team Leader)
Phone: (07) 5509 5900
Email: CatherineS@headspacesouthport.org.au

Deadline: 30/09/2020 4:00pm

YAC Recruitment Flyer

You can also download our application form here

For more information contact:

Name: Belinda Tessieri
Phone: (07) 5509 5900
Email: belinda.tessieri@headspacesouthport.org.au

More information

headspace Early Psychosis

headspace Early Psychosis provides specialist mental health treatment services for young people living with complex care issues. headspace is committed to providing accessible and youth friendly mental health services for young people and their families to get help and specialist support. Building on the existing headspace platform is a cost effective and efficient way for government to expand early psychosis and youth mental health services and engage young people earlier. headspace Early Psychosis aims to provide young people and their families with timely access to specialist support.

headspace Early Psychosis at Southport and Meadowbrook have a specially trained multi-disciplinary workforce to support young people with early psychosis and their families/Carers. The team includes Psychiatrists, Psychologists, GP’s, Social Workers, Occupational Therapists, Mental Health Nurses, Vocational Guidance Counsellors,  and Group work Clinicians as well as Peer Workers and a Youth Participation Coordinator. Clinicians working in this unique early intervention and prevention service offer ‘assertive outreach’ to young people who are at high risk of developing Early Psychosis or have had a first episode of Early Psychosis. Young people and their families can be seen in their home, at school, work, TAFE or Uni and/or at a local park, café or even the beach.

 Watch this excellent video (Jo and Charlie) to understand more about young people's experience with psychosis. 

INCLUSION & EXCLUSION REFERRAL CRITERIA

 headspace Early Psychosis accepts referrals from any source, (including self-referral, family, friends, teachers, counsellors, Doctors, Psychologists and/or Psychiatrists). Please use this referral form

 Young people can come direct (or be referred) to headspace Early Psychosis.

 For more information phone the centre on 07 5509 5900 or email the headspace Early Psychosis team headspacesouthport@headspacesouthport.org.au 

  

SOUTH EAST QLD - Southport and Meadowbrook (Gold Coast to Logan)

Each state and territory have a designated headspace centre delivering this specialist early psychosis service via a ‘hub & spoke’ model. The South East Queensland ‘cluster’ on the Gold Coast and around Logan is delivered in partnership by headspace Southport as the hub (with Lives Lived Well as the Lead Agency) and the new headspace Meadowbrook as the spoke (with Aftercare as the Lead Agency). In collaboration with Qld Health, our program aims to make sure young people and their families/carers on the Gold Coast get the specialist support they need as early as possible.

 

AREA AND HOURS OF SERVICE

headspace Early Psychosis  team delivers services to young people and their families  weekdays from 8am to 9.30pm and weekends 10am-5.30pm

The service covers a large geographical region from the Queensland/NSW border in the south to South Brisbane in the north and the Scenic Rim to the west. We also work in collaboration with headspace Tweed Heads.

 

At headspace Southport we understand asking for help when you are not well can sometimes be frightening, so we try to make it as simple and stress-free as possible for young people to access our services.

If you would like to refer yourself or find out more about our service just phone one of our friendly staff members on (07) 5509 5900 If you are a parent, carer or friend of a young person and would like to refer them to headspace Southport we suggest you talk to them about this idea first and if they agree then contact us on (07) 5509 5900.

If you are a professional and would like to refer a young person to headspace Southport we ask that you fill out our headspace referral form. This information will assist us in getting the young person the right help they need more quickly. Once filled out simply fax it through to us on (07) 5527 1251. Our reception staff will action the referral and send it though to the appropriate staff member.

headspace Southport aims to provide easy access to services for young people at no cost and we ensure that we respect your confidentiality.  headsapce Southport does not discriminate regardless of race, cultural background, religion, sexual orientation, gender, or disability. 

You can also use our eheadspace service, which provides after-hours online and telephone mental health support to young people and their families, open 9am-1am everyday. 

  

If you have a valid Australian Medicare Card and a current Mental Health Care Plan, you can have up to 10 sessions in a calendar year with your Allied Health Worker (Clinical/General Psychologist, Social Worker, Occupational Therapist) bulk-billed through Medicare. Please bring in your Medicare Card.  There may be some circumstances that may result in services needed to be be paid for. Where fees apply, you will be advised in advance.

Don't have a Medicare card? Access the medicare application form here, or follow the link to their website for more information.

If you are not eligible for an Australian Medicare Card, or do not wish to obtain a Mental Health Care Plan, or if you have used all of your 10 sessions for the year under your Mental Health Care Plan you can be offered the opportunity to pay to see the allied health worker as follows:  

Clinical Psychologist:          General Psychologist:                 Social Worker:

 $126.50                                     $86.15                                            $75.95


-Payments for fee-for-service appointments can be made via EFTPOS (preferred) or CASH (please note we do not keep large quantities of cash on-site and exact money is preferred). 

-Fees are aligned to the Medicare Benefits Schedule and are subject to change if the Medicare rate increases. 

 

 Accessibility 

headspace Southport is accessible for people who use a wheelchair and/or have restricted movement. Our centre has lift access from Nind street, which has a loading zone outside that can be used for drop off and collection or metered parking (standard size).

Toilet Facilities

headspace Southport has an adapted toilet available for people who use a wheelchair and/or have restricted movement. All toilets are gender neutral.

Transport Options

headspace Southport can be reached via the Gold Coast public transport network (Trans Link). Buses can be caught across the Gold Coast that will stop at the near-by central hub at Australia Fair Shopping Complex, Southport. It is roughly a 800m walk (15mins) to the centre. Trams can also be caught that complete their journey at the Southport Station, Southport (outside of the Southport District Courthouse). It is roughly a 500m walk (8mins).  You can plan your journey here.

 Free Parking

Free Parking is offered for you convenience, up to four hours. Enter via Welch Street (as pictured below) into the H2O Building circular entrance (think roundabout).

Turn left into the underground parking and drive up the first ramp to the next level. Here are the allocated bays marked Visitor's Parking Only. Please only park in these bays. Please note: If you park in other bays, you will be at risk of being towed by H2O Building Personnel. 

 Southport Visitor Parking Map2

What kind of things can you help me with?

headspace Southport can help with concerns or questions related to general health, mental health and well-being, physical health, sexual health, employment, education and training, and alcohol and other drug concerns. If you are not sure if we can help or not, then just give us a call.

 

How old do I have to be?

headspace Southport provides services to young people between the ages of 12 and 25.

 

Do my parents need to come with me?

Although we feel it's great if parents can come and support you, we also understand this may be difficult sometimes for many reasons. Therefore, your parents don't have to attend headspace southport with you. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you chose to. If you’re 16 years or under we will require consent from a family member or guardian to attend. 

 

How much does it cost?

All headspace Southport services are free of charge, through the Medicare system. If you don't have a Medicare card, contact us for information on how to obtain one or for alternative ways that we might be able to assist you. Where we need to refer you to another service, we will always talk with you about their costs and try to find you no or low cost service to best suit your needs.

 

When are you open?

headspace Southport is open

Monday       9.00am - 5.00pm

Tuesday       9.00am - 8.00pm

Wednesday  9.00am - 8.00pm

Thursday     9.00am - 8.00pm

 Friday        9.00am - 5.00pm

 

How do I make an appointment?

First step is to give us a call on (07) 5509 5900 or email us at reception@headspacesouthport.org.au and talk to one of our friendly staff who will:

  • Chat with you about what you are wanting help with
  • Explain to you the services we are able to provide; and
  • Work with you to develop a plan for how your needs can best be met

We will then use this information to match you up with a worker who will contact you to book a face to face or phone appointment. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace Southport for you; however we will need to speak with you to get your consent.

 

Do I need a referral to come?

No, you don't need a referral, if you are between the ages of 12 and 25 just give us a call and talk to our reception crew to see how we can help. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace Southport for you; however, we will need to speak with you to get your consent.

 

Do you tell people what I say?

At headspace Southport we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. Keeping you and other people safe is our main concern.

 

What if I'm not ready to speak to someone face-to-face?

It's not unusual to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week, 9am-1am. To access eheadspace for the first time all you need to do is register at eheadspace.org.au or phone 1800 650 890.

 

 

headspace Southport

headspace Southport has an inspiring team of youth friendly staff, who are happy to answer any questions you have, and to support you to get the help you need!

 

 Our Primary Mental Health Team includes:

  • Access & Intake Workers

  • LGBTIQAP+ Specialist Worker
  • General Practitioners (GP's)

  • Psychologists

  • Clinical Psychologists

  • Community Development Workers

  • Reception/Administration

  • Youth Peer Support Workers
  • Youth Advisory Council
  • Therapy Dogs-In-Training

 

Our headspace Early Psychosis Team includes:

  • Credentialed Mental Health Nurse

  • Occupational Therapists

  • Family Peer Support Worker

  • Psychiatrist
  • Youth Peer Support Workers

Working collaboratively with schools is a priority for the team at headspace Southport. We would like to compliment the great work that is already being achieved in schools and work with you to continue to improve the mental health and wellbeing of young people.

 How can we work together to support the mental health and wellbeing of young people?

 We support schools in promoting mental health awareness with young people and their families and aim to promote mental wellness, enhance awareness of mental health problems and build young people's capacity to seek help early. 

We offer generalised presentations explaining all about headspace, the help we can provide and ways in which we can look after each other.  If your school is planning an EXPO or an event which has a youth mental health and well-being focus, we can attend as a stallholder, providing opportunities for students to interact with us. Our stall will include resources about headspace services, other local or national youth mental health resources and when possible, merchandise to give away. 

We can also offer more tailored presentations, with specific themes that are delivered as interactive chats and require small class sizes. These presentations require considerable planning and we do not always have capacity to complete them, so please allow plenty of time with your request.  

How to make a request

If your school would like to engage with headspace Southport we ask that you please complete and submit our online request form here. For any other information please do not hesitate to contact our Community Awareness Team on (07) 5509 5900 or email schoolrequests@headspacesouthport.org.au