• Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Newcastle is not a crisis service. We cannot provide urgent appointments. For urgent support please contact emergency-services on 000, Lifeline 13 11 14 or the Mental-Health-Contact-Centre on 1800 011 511.

headspace Newcastle offers young people aged 12-25 with short term support for mild-to-moderate difficulties. We can help with:

             mental health & counselling

             alcohol & other drug services

             general health

             education and employment services 

You can refer yourself without a formal referral by calling our intake team (49294201). Your GP, teacher or community worker can also refer you. Our ‘no-wrong-door’ policy means if headspace isn’t the best option for you, we can connect you to other appropriate services. 

All headspace services are free. Usually this involves getting a GP Mental Health Treatment Plan , under Medicare. To access a Medicare card click here.

Our site has a ramp for wheelchair access.

You can use this link to find public transport.


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Newcastle is operated by Hunter Primary Care. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Hunter New England and Central Coast (HNECC LTD).


Mental Health Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual Health Services

Sexual health screenings on site or links to local services. 

Work & Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Programs

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Doctor (GP)

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Alcohol & Drug Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Youth Reference Group

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

How headspace centres can help
What is headspace
Helping you get a job

More information

How to refer

You can refer to headspace Newcastle in a few different ways!

To complete a referral form click here

If you're unsure whether headspace Newcastle is the right service for you, please give us a call and we can talk it through.

For GPs - a mental health treatment plan (MHTP) is required


For Schools

headspace Newcastle offers presentations to schools within the Newcastle, Lakes and Port Stephens areas. Due to the age range of our service, presentations are offered for years 7 to 12.

As we are experiencing high level of demand for school presentations we have created a Schools Booking Form.  The form allows us to manage and prioritise school presentations on a number of criteria. If you wish to have headspace Newcastle present at your school please complete the form and send it to headspace Newcastle.

We are currently training a new Community Development Officer in schools presentations and workshops. Please be patient whilst we get up to speed and use the below bookings form if possible

Click here for a copy of the form

Important Points to Consider
Type of presentation
Please note that headspace Newcastle provides community presentations that are of a general nature with a health promotion focus. The presentations have been created to promote positive mental health and well-being and to encourage early help seeking behaviour amongst young people. Our Community Development team is unable to deliver presentations which are a medical intervention or have a therapeutic focus.

Invite Other Schools
We encourage partnering with other schools when creating events such as well-being days. Due to the number of requests which headspace Newcastle receives, events that encourage interschool partnerships and reach a broader audience will be prioritised.

Demand for request

It is important to note that while headspace Newcastle will endeavour to meet all requests in a timely manner, there may be times when this is not possible due to the clinical demand on the service


If you would like some resources and fact sheets regarding youth mental health please follow this link http://www.headspace.org.au/what-works/resources

We also have a range of posters and help cards that are specific to the Newcastle area. Please contact us for further information 49294201

 School Support

headspace School Support is an initiative funded by the Federal Government, Department of Health and Ageing, that provides localised support to secondary schools affected by a suicide.

The service is flexible and is designed to respond to the individual needs of schools. Support is provided by working with relevant education bodies, local headspace Centres and other service providers.

Call us on 1800 688 248 or email schoolsupport@headspace.org.au

Please note office hours are 9am-5pm AEST Monday to Friday. Calls and emails received outside these hours will be attended to on the next working day.

To learn more visit http://www.headspace.org.au/what-works/school-support


Our Staff

headspace Newcastle has an amazing team of people who are skilled at helping you get back on track. 

We see many different young people come into headspace Newcastle so it's important that we have a wide range of staff here to suit every need.


It is important that a young person 'connects' with their counsellor. To help you find the right person to speak with headspace Newcastle has a diverse range of counsellors for young people to see. They range from psychologists to social workers to occupational therapists. We have both male and female counsellors for young people to speak with.


Dr Tyler is at headspace Newcastle 2 days a week - Tuesdays and Fridays. Dr Tyler has worked at headspace Alice Springs and headspace Parramatta before coming up to Newcastle and is here to answer any questions you have regarding your health.

Dr Simone is at headspace on Wednesdays and is here to answer any of your questions regarding your health.

Sexual Health

headspace Newcastle has developed good links with The Family Planning Centre and has recently become a part of The Condom Credit Card project.

Drug and Alcohol

Michael from Wesley Mission comes to headspace to provide support for young people who are having issues with drugs and alcohol.

Intake Workers

Our intake workers are amazing! These are the first people you'll meet when coming to headspace Newcastle. Luke and Nicole have a great set of ears and are ready to listen to your story. The intake workers then help choose which is the best headspace service for you.


Centrelink Employment Services are at headspace Newcastle on a Monday morning. Give us a call if you'd like to speak with a Centrelink rep. 

Youth Mental Health Project

Natalie from the Youth Mental Health Project comes to headspace one day per week to work with us on a variety of projects and to help young people who need to be linked in with Child and Adolescent Mental Health Services (CAMHS)

Community Development Officer

Byron is our Community Development Officer. If you'd like headspace to come and present at your work or school or if you're hosting an event involving young people get in contact with Byron. bwilliams@hunterprimarycare.com.au


If you'd like to know more about the services and people here at headspace Newcastle please give us a call on 4929 4201 or email us on headspacenewcastle@hunterprimarycare.com.au