Centre Manager: Suzanne Fuzzard

Clinical Team Leader: Stephanie

Mental Health Clinician: Sophie, Rachel, Emma, Dhowhaa

Youth Complex Care (Evolve Program): Linda & Lynette 

Business Manager: Kris

Program Support: Hannah & Amalie 

Community Engagement Team Leader: Chidera

Aboriginal Engagement & Youth Worker: Aninna

Work & Study Workers: Brenton & Sarah

Consortium Members

• iReach (Previously know as Murray Mallee General Practice Network)
• The Rural City of Murray Bridge (RCMB)
• School & Beyond
• Murraylands Youth Sector Network Inc.
• Murray Mallee Community Health Service
• Department of Education and Child Development (DECD)
• SE Country Commonwealth Respite & Centreline Centre
• ac.care
• Community Bridging Services Inc. (CBS)
• Regional Development Australia (RDA)
• Centacare
• Southern Child and Adolescent Mental Health Service (CAHMS)

Are you a young person aged between 12 and 25?

• Call us on (08) 8531 2122, Monday to Friday during business hours; OR
• Pop into the office, Monday to Friday during business hours to enquire about booking an appointment

Young people can refer themselves, or family members, friends, schools, GP's and other organisations can refer with the young persons consent.

Are you an organisation/school support staff/GP referring a young person for support?

• Call us on (08) 8531 2122, Monday to Friday during business hours to discuss the referral; OR
• Fill out the attached Referral Form and include any important documentation, then email it to headspace@ireach.org.au OR
• Fax the completed Referral Form to (08) 8531 2426

Are you a GP referring a young person for counselling with a Mental Health Treatment Plan?

• Complete your clinics Referral and Mental Health Treatment Plan template
• Ensure it includes the young person's Medicare Information including expiry date
• Fax the completed Referral and Mental Health Treatment Plan to (08) 8531 2426 

Clinics in Murray Bridge where you can see a GP to get a Referral and Mental Health Treatment Plan:

• Bridge Clinic; located at 8 Standen Street, Murray Bridge SA 5253
• Murray Bridge Day Night Surgery; located at 35-37 Adelaide Road, Murray Bridge SA 5253
• Bridgeview Family Practice; located at 3-5 Bridge Street, Murray Bridge SA 5253

When booking an appointment to get a Referral and Mental Health Treatment Plan, request a double appointment and tell the receptionist that you will be needing a Referral and Mental Health Treatment Plan completed.

Bridgeview Family Practice and Murray Bridge Day Night Surgery bulk bill appointments.

All services offered at headspace Murray Bridge are free.
Appointments with our General Practitioner and Psychologist are bulk billed through Medicare.

Our headspace team has been developing ways to work more closely with family and friends of headspace clients to ensure the best service to the young people we see.

About the Family Inclusive Program

Our team is well into an 18 month project to assist with the Family Inclusive Program. This project has been funded through a Service Innovation Grant from headspace National Office.

This project will allow our staff to increase ther expertise in working with families and change some of the ways we assist young people. The new Family Inclusive Program is being evaluated via a research team with the aim to develop a model of family inclusive work that can be used by other headspace centres across Australia

Family Inclusive Program in Murray Bridge

At headspace Murray Bridge we have always looked for oppourtunities to support family and friends that are supportive of the young people we see.

We are currently offering a family/friends inclusive intake session to all young people attending headspace for the first time. Individual intake sessions with a youth worker will continue to be avaliable for thse young people who prefer no family involvement. Young people and their families may opt to receive support via one family session only. We will also provide oppourtunities for our ongoing clients to have family/friend involvement in their care if they agree to this option.

Further Support for Families and Friends

If further support is required, there continues to be a variety of options, such as seeing a youth worker for individual or further family sessions, or consulting with one of our Psyhcologists in Private Practice, GP, or Psychiatrist.

If it is decided that we are not he best service for the young person or their family at this time, we will refer on to the many other agencies we consult with in Murray Bridge.

Family Inclusive Program feedback

The new family inclusive intake option will be continually reviewed with feedback from clients, family and workers to assess the ongoing benefit and sustainability to the young people we see.

Murray Bridge:

Bridge Clinic: (08) 8539 3232

Murray Bridge Day & Night Surgery: (08) 8531 2988 

Murray Bridge Hospital: (08) 8535 6777

CAMHS Murray Bridge: (08) 8531 3901

Community Health Service: (08) 8535 6800

Mount Barker:

Mount Barker Medical Clinic: (08) 8391 1300

Summit Health: (08) 8406 7700

Mount Barker Hospital: (08) 8393 1777

CAMHS Mount Barker: (08) 8391 3922

Community Health Service: (08) 8393 1833

Fleurieu:

Victor Medical Centre: (08) 8551 3200

Norfolk House Medical Centre: (08) 8552 3900

Victor Harbour Hospital: (08) 8552 0500

CAMHS: (08) 8552 9874

Community Health Service: (08) 8552 0600

General:

Rural & Remote Emergency Mental Health (24 hours): 13 14 65

Lifeline: 13 11 14

Crisis Care: 13 16 11

Kids Helpline: 1800 551 800

Beyondblue: 1300 22 4636

Personal & Family Support Line (24 hours): 1800 619 532

Men’s Line Australia (24 hours, 7 days): 1800 789 978

Rural Women’s Counselling: 1800 182 098

SANE Helpline: 1800 187 263

Relationships Australia: 1300 264 277

Shine SA: 1300 794 584

The Youth Reference Group is made up of a diverse group of young volunteers aged 12- 25 years, who help support and guide the centre on key components of youth mental heath service delivery and community awareness initiatives both within the Centre and the broader community.

The role of the YRG is varied and members are offered a range of opportunities to contribute to our centre and their community including; reviewing decisions regarding the day to day running of the centre, helping to plan youth events and representing headspace Murray Bridge at events or in the media.

If you would like to join our headspace Murray Bridge Youth Reference Group then please complete the Youth Reference Group application and forward it to clarer@mmgpn.org.au

To be able to access some of headspace Murray Bridge's services, you need access to a Medicare card. It can be your own Medicare card or you can use your family's Medicare card if your name is listed on it.

When you turn 15 years of age, you can apply for your own Medicare card. To do this you have to do some paper work and have some identification. You need to complete a "Medicare copy or transfer" application form and submit it at your local Medicare service centre. You’ll need to provide identification, such as a student card or birth certificate, as well as details about the card you are transferring from.

If you need more information or need help with accessing a Medicare card, have a look at the human services website about becoming independent: https://www.humanservices.gov.au/customer/subjects/young-people-becoming-independent

headspace Victor Harbor:

• Located at 10 Crozier Road, Victor Harbor SA 5211
• Contact Number - (08) 8391 0123
• Fax Number - (08) 8391 0208

Clients-Rights-Brochure-NEW.pdf

We support clients’ rights!

headspace Murray Bridge supports your right to:

• Refuse treatment or service
• Agree to or refuse the presence of trainee practitioners or students
• Choose to have another person present at your appointment
• Request a transfer to another headspace clinician
• Make complaints and have them investigated
• Have continued access to the services after making a complaint

Our promise to you...

We ensure that:

You are fully informed about your health and health care options to help you make informed choices.

Your confidentiality and privacy are maintained.

You are given information about circumstances in which we are legally required to report; such as to protect the  health and safety of a young person at risk, or if personal information is subpoenaed by court.

Your prior approval would be obtained to:

• Provide a written report to another professional agency, eg a GP or lawyer; or
• Discuss the material with another person, eg a parent or employer; or
• If disclosure is otherwise required or authorized by law.

iReach (Previously known as Murray Mallee General Practice Network)

Established in 1995, the Network is an independent, “not for profit”, membership based organisation, incorporated in South Australia under the Associations Incorporation Act 1985. We are governed by a Board of Directors elected by our members.

The Network delivers local health solutions through general practice, addressing gaps in health service provision for people who may have difficulty accessing primary care services.

Initially funded through the Commonwealth Government Divisions of General Practice program, the organisation has evolved to become a primary care service provider for the Country SA PHN and other funders.

Quality Statement

Our Vision

Building healthy and resilient people and communities

Our Mission

Ensuring our status as a preferred provider for primary health care services in the region by:

• Providing high quality, evidenced based, best practice primary care services to our communities
• Advocating for and developing accessible services across the spectrum of health care
• Developing partnerships to optimise the range of health services available to our communities
• Providing services that place the client at the centre of care
  
  

Quality Statement

The iReach Board, management and staff are committed to ensuring that iReach produces quality outcomes that meet the expectations of funding bodies. The organisation is committed to producing a quality product that satisfies contract requirements, meets the needs of end users in the health industry and complies with legislation.

The iReach Board has committed to the ISO quality management framework in managing its business affairs and in pursing continuous improvement.

Quality Objectives

In order to achieve our vision and mission iReach will:

• Establish the organisation as a preferred provider of primary health services
• Build strong partnerships
• Minimise geographic, financial, cultural and other barriers
• Maintain effective organisational and clinical governance practices
• Recognise and value the importance of community connection
• Create opportunities for innovation