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  • Monday: 9:30am - 6:00pm
  • Tuesday: 9:30am - 6:00pm
  • Wednesday: 9:30am - 7:30pm
  • Thursday: 9:30am - 6:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


We are still offering support to young people aged 12-25 over the phone, using video conferencing and we are still offering some in-person support. 

For more information please call us on (03) 9006 6500 or email us here  

How do I make an appointment?

To make an appointment at headspace Hawthorn please give us a call during opening hours, or fill out our online form here . If you're not feeling up to contacting us yourself, feel free to ask your family, friend, teacher, doctor or someone close to you to make the call with you.

Our youth-friendly doctor service is now available! To make an appointment, call us on (03) 9006 6500 or book online here 



  • Monday: 9:30am - 6:00pm
  • Tuesday: 9:30am - 6:00pm
  • Wednesday: 9:30am - 7:30pm
  • Thursday: 9:30am - 6:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Hawthorn is operated by Access Health and Community. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Eastern Melbourne PHN.


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

What is an Access Key?

An Access Key is a document that describes a space and how to access it. They may be used for events to describe features of the venue. In this instance, we have written an Access Key for our headspace centre in Hawthorn. We hope this Access Key helps everyone feel confident to access our centre. We also hope that by having an Access Key, it signifies we take inclusion seriously and encourage people to get in touch about any access concerns.

Access Keys are particularly helpful for people with Autism because it helps alleviate the anxiety associated with going somewhere new. They are useful for people who use wheelchairs because it describes the best way to get to and move around a space.

Access Keys acknowledge that not all spaces are 100% accessible. By sharing this information about what is and what isn’t accessible, young people with a disability have more agency and control over if and how they participate.

If you have any questions at all, or if there are other ways we can improve accessibility for you, please get in touch. By either calling us on (03) 9006 6500 or emailing enquiries@headspacehawthorn.org.au


Access Key in Word form 

Access Key in PDF form 


Easy Read version

We also have Access Keys available in Easy Read format. 

Easy Read format uses plain language, short sentences and tells people exactly what they need to know. This version of our Access Key is in large, spaces print without colour. 

Easy Read documents may be helpful for people who are not familiar with English, have low literacy or dyslexia. Easy Read versions are also helpful for people with low vision who may use online document reading programs. 


Access Key - Easy Read - Word 

Access Key - Easy Read - PDF 


If you have any questions or feedback about your access requirements, please get in touch: 

Phone  (03) 9006 6500 

Email enquiries@headspacehawthorn.org.au  

Body image was ranked the second highest area of concern for young people in Victoria in the Mission Australia Youth Survey Report 2020. 39.2% of young people surveyed indicated as being either 'extremely concerned' or 'very concerned' about body image. 

We know the media and what young people consume, particularly on social media has a major role to play in body dissatisfaction.  

This resource was created to give suggestions of Instagram accounts to follow, books to read, podcasts to listen to and heaps more to promote positive body image and self-love. 




If you need to speak to someone about your body image concerns you can contact the following: 

eheadspace: 1800 650 890 

Butterfly: 1800 334 673 

Eating Disorders Victoria: 1300 550 236


headspace Hawthorn has a youth friendly doctor (GP) available for young people aged 12-25. 

This is a free service with a Medicare card. 

Appointments are available on Wednesdays and Thursdays. 

To make an appointment, you can book online here or call headspace Hawthorn on (03) 9006 6500 

For more information on how to apply for your own Medicare card click here


 youth friendly doctors3

headspace Hawthorn partners with local schools, universities, sporting clubs and community groups to provide community engagement events, activities or health education presentations and workshops. 

If you'd like to get headspace Hawthorn to come and give a presentation or workshop - please see more information here and fill out the community engagement request form here 

If you're interested in having us come and run at stall at your event, fill out this form here 

Please note we require at least 2 weeks notice before the date of your event and filling out the request forms does not confirm your event 

Please be aware we are not always available for community engagement on weekends. For more information, please call the center on ph. 9006 6500

Are there any employment opportunities with headspace Hawthorn?

Any employment opportunities at headspace Hawthorn will be advertised on our lead agency's website and on headspace National's website

Is there a volunteer program at headspace Hawthorn?

headspace Hawthorn provides young people aged 16-24 with the opportunity to take action in improving the mental health and wellbeing of young people in the community through our Youth Advisory Group (YAG).

The YAG develops and delivers community events and projects and provides feedback to the centre on how we can improve youth mental health services. 

YAG members have the opportunity to expand their skills and knowledge in advocacy, public speaking, project management and mental health.

How do I get involved?

Recruitment for the headspace Hawthorn Youth Advisory Group is currently closed. Keep an eye on our social media for updates on YAG recruitment. Follow us on Facebook here and Instagram at headspace_hawthorn. 

Can I do a placement with headspace Hawthorn?

We offer a small number of placements that are organised directly with our partner university. Unfortunately we cannot accommodate placement requests from other students.

Can I do work experience or an internship with headspace Hawthorn?

Unfortunately we do not currently offer internships or work experience opportunities at this time. 

Who can I contact for more information?

Please ensure that you have read this section thoroughly. If you have a question that has not been answered, you can send us an email.

What should I expect at my first appointment?

When you first come to headspace Hawthorn you will be greeted by our friendly staff. If you have a Medicare card or the number, bring it along with you. You will then be asked to use an iPad to give us some details about your wellbeing. After this, you'll sit down with one of our intake workers who will work with you to develop a plan that suits your needs.

How much does it cost? 

Headspace Hawthorn is a free service.  

Should longer term support be required, fee options can be negotiated. Please advise if you have a concession or Centrelink card. We have EFTPOS facilities.

Some of our programs are covered under Medicare. To apply for a Medicare card, please click on this link 

 What if I can't get a Medicare card? 

headspace Hawthorn offers free counselling that does not require a Medicare card

How do I get to headspace Hawthorn?

We are located above the Hawthorn Arts Centre at  Level 1, 360 Burwood Road, Hawthorn just near the corner of Glenferrie and Burwood Roads. Glenferrie train station is 200 meters away on Glenferrie Road. Tram stop 73 for the number 16 tram is only 50 meters away on Burwood Road. There is 2 hour parking available behind headspace on Kent Street. 

Is there disability access at headspace Hawthorn?

We have automatic doors and a lift for wheelchair accessibility. If you require any assistance at all, please call us on (03) 9006 6500, a staff member would be happy to come down and greet you.

Are there any resources or helpful information I can download?

headspace has a resource library full of factsheets for young people here.

headspace Hawthorn also has a downloadable wallet card with local numbers and information available here.

Follow us on Instagram: headspace_hawthorn

Like us on Facebook for the latest news and updates

General resources 

Minus 18 https://www.minus18.org.au/ 

IDAHOBIT May 17 https://www.idahobit.org.au/index.

Youth LGBTQIA+ resource for the Inner East http://iellen.org.au/wp-content/uploads/2019/10/YOUTH-LGBTQI-RESOURCE-Final-as-of-30.10.pdf 

Victorian Pride Centre (opening late 2020) https://pridecentre.org.au/ 


Hobbies and fitness 

Fearless Movement Co https://www.fearlessmovementco.com/ 

Alternative Women’s Fitness https://alternativewomensfitness.com.au/  

Youth Queer Theatre https://www.merrihealth.org.au/services/young-adults/queer-youth-theatre/

Queer book list https://www.readings.com.au/collection/lgbtqia-books-for-teens 

Book list with trans/non binrary characters https://www.epicreads.com/blog/ya-books-with-trans-characters

Queer spotify playlist https://open.spotify.com/playlist/6xn38YPcBZ0s1j4k1SB69H?si=XJTwwTq9S2SnEjCPtzFFhQ 


Health services

Zoe Belle Gender Clinic http://zbgc.org.au/

Queerspace Youth https://thedrum.ds.org.au/program/queerspaceyouth/ 

Thorne Harbour Alcohol & Drug service https://thorneharbour.org/lgbti-health/alcohol-and-other-drug-services-aod/youth/ 

EQUINOX Gender Diverse Health Centre https://equinox.org.au/ 

Monash Health Gender Clinic https://monashhealth.org/services/gender-clinic/ 

Mind Equality Centre counselling https://www.mindaustralia.org.au/mind-equality-centre 


Peer support groups 

YGender - peer social support group https://www.ygender.org.au/  

Thorne Harbour peer led workshops https://thorneharbour.org/lgbti-health/peer-workshops/


Health Resources 

Tran Hub Resource Centre https://www.transhub.org.au/ 

Queer Health Collabs https://www.facebook.com/queerhealthcollabs/  

Transgender Victoria https://transgendervictoria.com/ 


Support services 

Switchboard Victoria http://www.switchboard.org.au/ 

Q Life support https://qlife.org.au/ 

eheadspace https://headspace.org.au/eheadspace/ 

Other resources 

Fitted for Work - support when seeking employment  http://fittedforwork.org/transgender-program/  

Proud to Play - LGBTQIA inclusion in sport http://www.proud2play.org.au/ 

Finding your community by headspace  https://headspace.org.au/blog/finding-your-own-lgbtiqa-community/



By members of the FreeZa Committee at Boroondara Youth Services 


By a member of the Youth Advisory Group at headspace Hawthorn 


Are there any employment opportunities with headspace Hawthorn?

Any employment opportunities at headspace Hawthorn will be advertised on our website, Access Health and Community's website and on headspace National's website

100% of donations go towards improving the mental health and wellbeing of young people in our local community.

Making a donation is easy

To make a donation simply click on the link to go through to the headspace Hawthorn Give Now fundraising page. All donations $2 and over are tax deductible. Following your payment you will receive a receipt via email.

How will your donation support young people in our community?

Our goal is to increase the number of young people seeking help early by:

  • Improving the mental health literacy of young people and their supports
  • Raise awareness about headspace Hawthorn and its range of services
  • Mobilise local young people to take action to reduce the stigma associated with mental health

Are you considering running a fundraising event for headspace Hawthorn?

If your school, club or workplace are interested in running a fundraising event for headspace Hawthorn then we would like to hear from you.

For more information and for fundraising support please contact us on 9006 6500 or email us!

The team at headspace Hawthorn aims to continually improve how they deliver mental health and wellbeing services to young people aged 12 - 25. We would like to invite you to provide feedback that will assist us in this process. To do so please fill out the feedback form and  then email it to enquiries@headspacehawthorn.org.au, or use our online form here.