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  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


Due to COVID-19, there have been changes to our centre’s operations. We’re offering support over the phone, via video conferencing and at the centre if required.  Please call 03 9076 7500.

headspace Elsternwick is a free or low cost service where young people aged 12-25 can access qualified mental health professionals, GPs, drug and alcohol counsellors, and vocational service providers.

You can self-refer, however, a mental health care plan is required to see our mental health professionals. We have other workers and programs you can access without a mental health care plan.

headspace Elsternwick has disability access and is conveniently located near Elsternwick station.


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Elsternwick is operated by Alfred Health. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Eastern Melbourne (South East Melbourne PHN).


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Elsternwick

Seeking experienced GPs to join our existing team for an immediate start

headspace Elsternwick and Bentleigh are seeking motivated and experienced General Practitioners with an interest in youth mental health to work on a part time basis.

About headspace:
headspace is a National Youth Mental Health Foundation providing early intervention mental health services to 12-25 years old.  This service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing.  This covers four core areas: mental health, physical health, work and study support, alcohol and other drug services.

Working at a headspace centre gives GPs an opportunity to: - improve the lives of young people as part of an interesting and innovative team: - provide a full range of health services with an emphasis on managing mental health problems: - be part of a supportive, multidisciplinary team: and develop confidence and increased skills in working with young people.

Other benefits include:

  • Focus on evidence-based practice: from assessment to appropriate prescribing
  • Modern fully computerised facilitates with full reception and admin support
  • Competitive remuneration with a 100% of MBS billings
  • Part-time positions are welcomed

About the Opportunity:

We are seeking youth-focused General Practitioners (fully registered) with an interest in youth mental health to join headspace services at two headspace centres based in Elsternwick and / or Bentleigh.

You will have access to flexible working arrangements and be fully supported by a team consisting of Clinical Lead, Practice Administrator, Intake Team and Reception Staff.

What we can offer:

  • A multi-disciplinary team focus with support from onsite Alfred Health Practitioners
  • Full administration support including reception, appointment bookings & billing
  • Flexible working hours
  • Fully computerised medical software with IT support. Training provided on-sit 

What we are looking for:

  • An interest in mental health (particularly early intervention)
  • A desire to make a difference in the lives of young people
  • Ability to provide a full range of health services including sexual health, chronic health management and general health checks
  • Be Vocationally Registered and eligible to apply for a Medicare Provider number
  • No DWS, or GPs with Medicare moratorium restrictions.


For more information contact:

Name: Jane Laidlaw - Centre Manager
Phone: 0403 088 279
Email: jane.laidlaw@alfred.org.au

More information

headspace Elsternwick is easily accessible by all public transport. No more than a five minute is needed when you take either of these options.


headspace Elsternwick is less than 300 metres from Elsternwick station on the Sandringham line. Come out of the station, (carefully) cross the road, and then turn right. Continue walking along Glenhuntly Rd until you see our green awning.


The #67 tram goes straight along Glenhuntly Rd. It originates in Carnegie and terminates at Melbourne Uni (and back again). Along the way it goes along Swanston St, St Kilda Rd, Nepean Hwy, Brighton Rd, and Truganini Rd.


Lots of bus options will each get you very close to our centre.

216 and 219 buses come down Hotham St and stop of Elsternwick train station.

220 bus goes down Orrong Rd.

246 bus comes down Punt Rd and Barkly St, before turning into Glenhuntly Rd.

606 bus originates in Fisherman's Bend and hugs the bay as it goes through Port Melbourne, Albert Park, and St Kilda, finally terminating at Elsternwick train station.

623 bus from St Kilda to Glen Waverley goes along Glen Eira Rd, which is a short walk to Glenhuntly Rd. Heading down St Georges Rd is your best bet.

625 bus originates in Oakleigh and takes a lot of the back streets south of Glenhuntly Rd.

If in any doubt, just use Public Transport Victoria's Journey Planner.


headspace Elsternwick aims to be accessible for all young people.

We have wheelchair accessible ground floor consult rooms available on request.

We also have gender neutral bathrooms.

If there is anything you need to make your visit with us comfortable and enjoyable, please let us know.

headspace Elsternwick offers young people aged 12 to 25 access to mental health professionals for counselling and support.

To access our mental health services, just call up and speak to one of our friendly reception staff about the process. 

Our services are free or low cost, and we will ensure that your privacy and confidentiality are maintained and respected.

With a Mental Health Care Plan - a formal document completed with a GP - young people are able to access up to 10 Medicare funded sessions with headspace Elsternwick in any calendar year (Jan - Dec). 

 Please speak with one of our Access team if you are concerned about the possible cost of seeing a mental heath clinician.

headspace Elsternwick offers free and confidential support for young people (and their families) who are experiencing or are at risk of developing, psychosis.

The hEP, service runs out of all headspace centres in the South-East region - Elsternwick, Bentleigh, Frankston, Dandenong, and Narre Warren - and includes outreach and social recovery services.

No formal referral is needed for you to get help from hEP, This means that you can refer yourself into the service.

If you feel you need our help and support, just pick up the phone and call up any of the centres listed above. 

For more information about hEP, please visit this link.

If you are in need of a check-up, need a referral, or a mental health care plan, headspace Elsternwick can help.

Although we don't always have a doctor in the house, with a bit of planning you can make sure all of your physical and mental health needs are taken care of at headspace. And as long as you are covered by Medicare, all GP services will be bulk billed (which means you don't have to pay).

Dr. Jacinta Halloran can see you on Tuesdays and Thursdays, 1pm to 5pm.

For a check-up, simply make an appointment through headspace Elsternwick reception. If you need to see the doctor to get a referral or mental health care plan, please call up and ask to speak to someone from our Access team.

If you want to get your own Medicare Card, check this out for more info...

https://www.humanservices.gov.au/individuals/enablers/get-your-own-medicare-card-15-years- old  

Sometimes it's not just you who could benefit from speaking to someone. At headspace Elsternwick we offer counselling sessions for the whole family to help work through any issues.

If you and your family - no matter how big or small - feel like you could use an intensive session, then please give us a call to talk about your options.

Family counselling at headspace Elsternwick is designed to be for only one session (although you can come back if you want), which is why we make it 2 hours long.


headspace Elsternwick offers individual and group art therapy sessions to assist in mental health recovery through creative expression.

Our art therapist, Sarah Kipnis, is available at headspace Elsternwick on Tuesday's, Wednesday's and Thursday's.

To make a booking, just phone our reception and ask to speak with one of our Access team.

There is no cost for headspace clients to see Sarah or participate in one of her amazing groups.



If you find that you're using substances like alcohol, marijuana, or amphetamines so much that they're preventing you from achieving what you want, then headspace Elsternwick might be able to help.

Alcohol and drug counselling appointments are available with Sara Klank on Tuesdays, 9am to 5pm. 

To make an appointment, just call up and ask to speak to a member of our Access team who will be able to help. There is no cost for headspace clients for appointments with Sara!


To access headspace Elsternwick services, you will need a valid Medicare Card, this will mean you can access all services provided by the centre for free or a low-cost fee.

If you don’t have a Medicare card and you are over the age of 15 years old, you can apply for your own Medicare card.  Information about how to apply can be found on the Department of Human Services page:


For more information, you can contact Medicare general enquiries on 132 011, they are open 7 days a week / 24 hours a day. If you are Aboriginal and Torres Strait Islander, you can contact the access line on 1800 556 955.  They are open Monday – Friday, 8:30am – 5:00pm.

If you are ineligible to apply for a Medicare Card, call headspace Elsternwick on 03 9076 7500 we can discuss your alternative options.

hEP services do not require a Medicare card and are covered for all young persons.

If you ever need to turn to headspace Elsternwick for some help and support, there are a number of friendly staff members you may come in contact with.

Ensuring that headspace Elsternwick keeps running and is able to provide the services that we do, we are always dependent on…

Jane Laidlaw- Centre Manager


Marvin Smith - Practice Manager


For whatever reason you’re contacting headspace Elsternwick, the friendly voice on the other end of the line will belong to one of…

Olivia Walder – Receptionist

Rupa Natha- Receptionist

Christopher Trewavas -Clinical Psychologist 

Noah Mankowitz- Clincial Psychologist 

Rachmi Aron- Psychologist 

Tania Grunfield- Clincial Psychologist 

Toula Filiadis- Social Worker 

Annette Krastin- Psychologist 

Angela Donahue- Psychologist

Caroline Weinstein- Clinical Psychologist 

Claire Lincoln- Psychologist 

Christine Vay- Social Worker 

Jacinta Halloran- GP

Jessica George- Clinical Psychologist 

Marissa Skovron- Clinical Psychologist 

Monica Hadges-  Social Worker 

Olympia Anthanasopoulos- Clinical Psychologist 

Priyanka Malhorta- Psychologist 

Sara Klank- Youth AOD Counsellor 

Sarah Kipnis- Creative Arts Therapist 

Simone Kaplan- Social Worker 



If you’re contacting headspace Elsternwick for some mental health support, the first step is to participate in a brief phone chat. This is called ‘access’ and it’s where we are able to determine what kind of support you need. During this step, you’ll be most likely chatting with…

Jessica Hieger -Access
Lisa Gundish – Access
Catherine Keen – Access

After this, you might like to make an appointment to come in and speak to someone face-to-face. At headspace Elsternwick, we can offer service responses for a range of issues, so you’ll most likely be meeting with one of these skilled, professional, and – above all – friendly people…

Lastly, you might be contacting us to see if we can speak at your school or attend a community event. At headspace Elsternwick, we are very committed to getting out into the community and increasing mental health literacy and help-seeking practices.


If you need someone to talk to, call headspace Elsternwick at 9076 7500.


headspace Elsternwick is currently looking for new members for the Youth Advisory Committee.

If you are between the ages of 16 and 25 and interested in joining, please fill in this form here and we will be in contact. 

Please note, the Youth Advisory Committee is a volunteer commitment, but comes with numerous benefits.

2019 poster


headspace Elsternwick is available to attend your school or organisation to present information regarding mental health,  help-seeking, and headspace services.

If you would like us to provide your students with an informative and engaging presentation, or speak to your staff about referral processes and service pathways, then please fill out one of the following online forms.

For a presentation to students at schools and other educational institutions, make a booking request here.

For a presentation to service providers and community groups working with young people, make a booking request here.



If you're not feeling up to coming in to headspace Elsternwick in person or are unable to do so, please consider registering for eheadspace, which provides online and telephone mental health support.

eheadspace is staffed by committed mental health professionals who are able to support you with short-term interventions.

Check out the service here.

PLEASE NOTE - eheadspace is not a crisis service. If you are in need of emergency assistance, please call 000 immediately, or a crisis support service: Lifeline - 13 11 41 and online, or Kid's Helpline - 1800 55 1800.

headspace School Support provides localised support to secondary schools affected by suicide.

The service is flexible and is designed to respond to the individual needs of schools and school communities. Support is provided by working with relevant education bodies, local headspace centres and other service providers.

Call us on 1800 688 248 or email schoolsupport@headspace.org.au

Please note office hours are 9am - 5pm, Monday to Friday. Calls and emails received outside these hours will be attended to on the next working day.

To learn more visit the website here.

Developed in between headspace Elsternwick and Bentleigh, School Focused Youth Services, and the Education Engagement Partnership, the School Disengagement Screening Tool assists in establishing action-orientated, objective conversations about school disengagement.

It is designed to be interactive and encourage student, parent and school staff to develop an agreed upon understanding of how school disengagement impacts each individual student.

The School Disengagement Screening Tool can be used to:

  • identify where students are on the continuum of engagement to disengagement;
  • identify school-based and external factors impacting on school engagement;
  • focus conversation and action within a wellbeing or School Support Group meeting; and
  • refer to external agencies.

You can access the School Disengagement Screening Tool here.        

headspace Elsternwick welcomes financial donations to assist in the provision of non-clinical services and community engagement events.

If you would like to donate specifically to headspace Elsternwick, please contact Isabelle James (Community Engagement) via i.james@alfred.org.au or our Centre Manager Jane Laidlaw jane.laidlaw@alfred.org.au

If you would like to donate to headspace National, please follow the link at the top of the page.