headspace
Rosebud

reception hsr 3

Hours

  • Monday: Closed
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

About

headspace Rosebud is a voluntary, free and confidential health service for young people aged 12 - 25 in the southern Mornington Peninsula area.

We are an inclusive service and a safe space for  all  young people

We are located on Pt Nepean Road, directly across from Rosebud Beach. You can get to us by the local 788 bus service. Our building is fully wheelchair accessible.

If you wish to access our service give us a call on (03) 5925 9464.

If you're not feeling up to contacting us yourself, feel free to ask your family, friend, teacher or doctor to contact us on your behalf. 

To learn more about headspace Rosebud, click HERE

Hours

  • Monday: Closed
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

headspace Rosebud is operated by YSAS (Youth Support and Advocacy Service). All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South East Melbourne Primary Health Network (SEMPHN).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

How headspace centres can help
What is headspace
Helping you get a job

More information

Are you a family or friend of a young person at headspace Rosebud?

 

We understand that young people's family and friends are the first to notice that a young person might have something going on - you also have a very important role in their support and recovery

 

Information can be found via the links below:

Helping you to help your young person can be found HERE

Self care for families and friends can be found can be HERE

You can also access eheadspace - for more information, head HERE 

The "front door" of headspace Rosebud is our Intake Team, filled with our Access Workers - they will help you out with what you need! Our staff can help you figure out what is going on and put a plan together to get you the support you need, as well as organise referrals to services that are here to help you 

We have many types of workers that can help support young people accessing our services, including psychologists, GP's, social workers, youth workers, Alcohol and Other Drug (AOD) workers and many others

Please note, we are not a crisis service - if you have immediate concerns for a young person's safety, please contact 000 or:

Beyond Blue - 1300 225 636

Lifeline - 13 11 14

Kids Helpline - 1800 55 1800

Mental Health Triage Service (Frankston and Mornington Peninsula) - 1300 792 977

Suicide Call Back Service - 1300 659 467

At headspace Rosebud, and through our lead agency Youth Support and Advocacy Service (YSAS), we want to make sure that any young person that accesses our services knows their rights, understands their privacy and knows that they can make a complaint if necessary

 

Click on the links below to find out more:

 

YSAS Client Privacy Charter: click HERE

Client Rights and Responsibilities Statement: click HERE

Making a Complaint Brochure: click HERE 

If you or a young person in your life wants to access headspace Rosebud services, you need to make a referral. This can be done in a couple of different ways!

First, you can call the headspace Rosebud office on (03) 5925 9464 and talk to our reception staff who will help you out

You can also do this via the referral forms below. Using this online form, you can refer yourself or a young person. We are a voluntary service and the young person will need to consent to accessing our services

Step 1 - Complete an online referral form

If you are making a referral for yourself, a family member or friend, click HERE

If you are a professional making a referral for a young person, click HERE

Step 2 - We will contact you

We will get in contact to discuss your referral. Please be patient as this may take a few days

Step 3 – Working out the next steps 

Let’s work out the best way to support you. If you don't understand something or have questions, please call us on 03 5925 9464

 

Some things to know

Services at headspace Rosebud are free and confidential.

Before the first appointment, the young person will receive a text to confirm. When they arrive at the centre, they will be asked to fill in a survey via a tablet.

Any worker met with will find out the young person’s wants and needs and help with the next steps. If you require any assistance to access our services, please let us know.

We promote family inclusive practice.  Young people are encouraged to consider the involvement of a family member, friend or a significant support person as an important part of their care

 

Collection and use of your personal information 

YSAS (including the headspace Frankston and headspace Rosebud programs) needs to collect personal information from you (such as personal, family and medical details) so we can give you quality health care, and we need your permission to collect and keep this information.
A relationship of trust and confidentiality between you and your workers is important.
In our commitment to your care, and by law, we must ensure that your information stays private.
As part of this care plan, your worker may recommend that you are referred to a health professional or program. In this case, your worker will discuss this plan with you, and get your agreement before giving any of your information to another party.
We will also not disclose any of your information (including whether or not you are a client at YSAS) to members of your family or other individuals enquiring about you, unless you agree to this.
We appreciate confidentiality is very important, but there are times when we may have to share certain information, for example if you are at risk of being harmed by yourself or others, or there is a legal requirement. If this is the case, we will endeavour to discuss and explain this with you first, before any information is given out.
You can withdraw or change your consent at any time, but this may limit the services available to you. Your worker will be able to help you with this, and explain the process to you – it’s YOUR information, so it’s YOUR choice!

Consent to collect and hold your information 

I understand that I can withdraw or change my consent at any time.

I have read the information for the collection and use of my personal information and understand why my information must be collected. 
I also know YSAS has a Privacy Policy that conforms to the Privacy Act 1998 (Cth) and all other relevant Government laws and regulations.
Some of the participating agencies are also required to comply with the Freedom of Information Act 1982. I understand that I do not have to give information, but if I don’t this might limit the range of services available to me.
I understand that I can ask to see the information collected about me, and can ask for changes if I believe it to be wrong. I understand that I may not be given access in some cases, but I will be told why. I understand that if my information is to be used for any reason other than the above, I will be told why and given an opportunity to consent, if I agree.