headspace Greensborough is located on Level 1, 78 Main Street Greensborough - access to us is via The Walk, we are above the Westpac and Bendigo Banks (look for the headspace sign on the door near the Bendigo Bank atm).
If coming by car we recommend that you park in the Watermarc carpark behind our centre. By public transport we are a short walk from Greensborough Railway Station and a number of bus routes stop nearby on Main Street and Para Road, including the: 513, 517, 518, 901, 902.
The first step in organising support through headspace Greensborough is to have a chat with a member of our Intake Team. Arranging this is as easy as giving us a call on 9433 7200 during our opening hours - 9:00am - 5:00pm Tuesday, Wednesday and Friday and 10:00am - 6:00pm Mondays and Thursdays. If you are concerned about making the call to headspace Greensborough yourself, you can always ask a family member or trusted support person to call with you or on your behalf. We are a voluntary service and the Intake Team will ask to talk with you to make sure you are happy to attend headspace Greensborough for support.
What you need to know before your first appointment at headspace Greensborough:
Two days before your first appointment at headspace Greensborough you will receive a reminder text message. Please reply to this to let us know you'll be coming.
At your first appointment we will ask you to arrive 15 mins early to complete a registration form and complete a brief survey on an ipad before you meet with your headspace clinician. You'll then meet one of our Intake clinicians who will have a longer chat with you about how you're going and how we can help. This usually lasts around an hour. We'll then make a plan with you for support.
For some of our counselling options, you'll need a Medicare card in order to access sessions under a Mental Health Care Plan. To apply for a Medicare card, go to: bit.ly/medicarecard If you don't have a Medicare card there are still options for support at headspace Greensborough including counselling with our Community Mental Health Practitioners, services with our consortium partners (e.g. alcohol and other drugs support, employment support, relationship counselling), music therapy, and our group programs.
Its okay to feel nervous about getting help for the first time, it can be helpful to bring along a family member, carer or friend to support you.
Our flier explaining what to expect at headspace can be found here: what to expect at headspace Greensborough
Support options in between appointments:
Sometimes it can be helpful to have someone to talk to about worries before your appointment with your headspace Clinician. We recommend young people contact one of the following services if they are worried and feel they need support while they wait for their appointment at headspace Greensborough:
Kids Helpline: 1800 55 1800 or you may prefer to access Kids Helpline's WebChat service, this is available 7 days a week from 8am - midnight, WebChat can be accessed at: https://kidshelpline.com.au/get-help/webchat-counselling/
eheadspace: eheadspace is a confidential, FREE mental health service where young people can email, webchat or speak on the phone with a qualified youth mental health professional. eheadspace can be accessed here: https://eheadspace.org.au/
or if you prefer to talk with someone over the phone, eheadspace can be contacted on 1800 650 890.
If you need immediate support for a crisis, contact 000, or lifeline on 13 11 14 or attend the nearest hospital Accident and Emergency department. The following link provides a Victorian list, by geographical area of http://www.health.vic.gov.au/mentalhealthservices/ please consult if you are seeking localised support.