Box Hill



  • Monday: 10:00am - 6:00pm
  • Tuesday: 10:00am - 6:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 10:00am - 6:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


headspace Box Hill is a welcoming environment where young people aged 12 - 25 years can access confidential & free support:

• Mental Health Support
• General and Sexual Health Advice
• Alcohol & Other Drugs Support
• Vocational, Educational & Training Support

It's easy to access our services:

headspace Box Hill is conveniently located at level 1, 19-23 Prospect Street, Box Hill. headspace Box Hill can be easily accessed via tram, bus and train.

We accept self-referrals, referrals from GPs and other community agencies, and referrals from family and friends.

To make a referral please call us on (03 9810 9310) to speak to our friendly team or use the referral links below. 

Online Referral for Self 

Online Referral for Family and Friends

Online referral for Professionals

Online Feedback Form 




  • Monday: 10:00am - 6:00pm
  • Tuesday: 10:00am - 6:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 10:00am - 6:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Box Hill is operated by Mind Australia. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Eastern Melbourne Primary Health Network.


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

headspace centre tour
Services you can access at headspace
Making an appointment at headspace
Attending an appointment at headspace

Jobs and volunteering

Positions currently available at headspace Box Hill

Due to high demand, headspace Box Hill has opportunities for youth oriented and community focused psychologists, occupational therapists and mental health accredited social workers to work as independent Private Practitioners funded by Medicare. headspace Box Hill offers the opportunity to work closely with the multidisciplinary headspace team and service partners while also offering the flexibility of managing your own hours and client caseload.

About headspace Box Hill

headspace Box Hill opened in late December 2023, and this is your opportunity to be involved in the establishment of a new headspace centre and an innovative youth mental health program that is making a real difference in the community. headspace offers a 'one stop shop' for young people aged 12-25 and their families who may be experiencing mental health difficulties. It provides an opportunity for young people to receive help early and promotes a 'no wrong door' approach to supporting young people.

headspace works from an early intervention and prevention framework with young people and their families who have emerging mental health issues. We deliver four core services which include general health, mental health support, vocational services, and alcohol and other drug services. Private practitioners are a key component of the mental health services provided within our centres.

What we offer

• Brand new centre conveniently located in central Box Hill complete with 10 fully serviced consultation rooms including PC, printer, telephone and counselling resources.

•  No fee charges for room or reception, therefore you receive 100% of the Medicare billing.

• Flexible hours – you determine and manage your own hours and client caseload.

• Our experienced and supportive Intake & Assessment team will screen referrals based on the young person's clinical needs and schedule first appointments into your schedule.

• Complete administrative support to book and case-manage clients outside of the therapeutic space including scheduling appointments, text reminders and all client follow up administration.

• The opportunity to work as part of a supportive and passionate multi-disciplinary team including Social Workers, Counsellors, Adolescent Health Nurse, Peer Workers and GPs for case-conferencing & clinical review meetings and seamless referrals.

• Regular training and professional development offered through headspace National on a range of different topics including trauma, DBT, ACT, neurodiversity, LGBTQIA+, and family violence.

• Clinical support including regular clinical supervision both individual and group, daily clinical support and guidance from our Clinical Lead, regular peer supervision and regular complex clinical review/consultation with a team of experienced psychologists, social workers, nurses, GPs, psychiatrists, and other specialised disciplines.

What we need from you

• Relevant qualifications and registration (AHPRA or AASW)

• Eligibility to provide Medicare Benefits Schedule services.

• An Australian Business Number (ABN)

• Personal Professional Indemnity Insurance

• Available at least 1-2 days per week.

• Clinical experience working with young people or within mental health in diverse settings including bio-psychosocial assessments, risk assessments and providing focused psychological intervention.

• A desire to make a difference in the lives of young people within a community setting.

• Working with Children's Check and Police Check.


If you are interested in joining the team at headspace Box Hill or for more information, please contact Bowen Guan, Centre Manager on the number below. 

For more information contact:

Name: Bowen Guan
Phone: (03) 9810 9310
Email: bguan@mindaustralia.org.au

More information

headspace Box Hill is a great place to get help if you:

  • Want to talk to someone about difficulties in your life
  • Feel sad, depressed, anxious or worried
  • Would like help with any kind of health issue (e.g. physical, mental, sexual)
  • Want to talk about relationships, sexuality, sexual health, or gender identity 
  • Are concerned about your use of alcohol and/or drugs
  • Are worried about a friend or family member
  • Are interested in advice or support about work or study
  • Are wanting to connect with a job agency

headspace Box Hill is a voluntary service which offers early intervention, short term counselling (6-10 sessions).

If you feel you are in an emergency situation or need immediate assistance, contact :

  • emergency services on 000,
  • mental health line (24hr) 1800 011 511,
  • lifeline 13 11 14
  • or go to your local Emergency department.

Australia has a large culturally and linguistically diverse population, with many residents born overseas, or originating from non-English speaking countries and/or families. 

headspace is an inclusive service for young people of all faiths, ethnicities, races and backgrounds.

Most headspace services are provided in English, however we are fortunate to have Mandarin, Japanese, Spanish and Greek speaking staff at headspace Box Hill.

If you require access to a interpreter via phone or for in-person services, that can also be arranged via Translating and Interpreting Service.

headspace Box Hill has a team of dedicated and passionate youth health professionals who are here to support you. These include youth mental health practitioners, peer practitioners, community engagement workers, adolescent health nurses, alcohol & drug workers, and GP's and private practitioners.

Service Manager: Bowen

Clinical Lead: Amanda 

Intake and Assessment Team Leader: Amy

Senior Counsellor: Beite 

Intake and Assessment Practitioner: Ellie

Community Mental Health Practitioner: Jo

Community Mental Health Practitioner: Lisa

Peer Practitioner: Amy

Peer Practitioner: Seb

Administrator: Gabby

Adolescent Health Nurse: Hayley

Community Engagement Practitioner: Sean 

headspace Box Hill rely on the valuable advice and opinions of our Youth Reference Group (YRG).  They work at ensuring that young people's voices are heard in decisions that shape our service.

The Youth Reference Group (YRG) is a passionate group of young people from this area who are determined to make a difference in the lives of their peers. Our members come from diverse backgrounds and a range of ages, all united in our shared passion for advocacy around youth mental health. 

The YRG is managed and supported by our Community Engagement Practitioner, Sean who oversees all things youth participation.

The group meets every fortnight and run regular fundraising events in the community, develop on-site projects, inform policy and processes at our centre, speak at schools and other local organisations, create content for social media, as well as generally make our centre a better place to be. 

Recruitment is NOW OPEN for the 2024 Youth Reference Group - email Boxhill.Headspace@mindaustralia.org.au and write YRG in the subject line.