About Us

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds.

The service is designed to make it easy as possible for a young person and their family to access the help they need for problems affecting their wellbeing. This covers four core areas: mental health, physical health, work and study support and alcohol and other drug services. 

headspace services include:

  • headspace centres (located in metropolitan and regional areas across Australia)
  • eheadspace (online and phone counselling service)
  • headspace School Support (a suicide post-vention program for schools)
  • Digital Work and Study Service
  • The National Telehealth Service

What is a headspace Centre?

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headspace centres are located across metropolitan, regional and rural areas of Australia. Each centre can help with mental health, physical health (including sexual health), alcohol and other drug or work and study issues. 

Did you know that centres are built and designed with input from young people, so they don't have the same look or feel as other clinical services?

They are there so you can access the type of health worker you need. This could be a GP, psychologist, social worker, alcohol and drug worker, counsellor, vocational worker or youth worker. A number of centres also have Aboriginal and Torres Strait Islander health workers, welfare workers and family therapists. 

Making an appointment

Once you located your nearest centre, simply ring or email them direct to find a time that suits you. You can ask a friend, teacher, parent, health worker or any trusted person to contact the centre on your behalf. 

Your local centre may have a 'drop in' service where you can visit anytime in their visiting hours. Just check with your nearest one.

Your first appointment

Appointments at a centre can vary in length but are usually 50 minutes to an hour.

It's okay to feel nervous about getting help for the first time. You can bring along a friend or family member to help support you. 

You'll probably be asked a lot of questions on your first visit. This is to make sure all the important issues are covered and to help develop the best solution for you. As you get to know and trust your headspace worker, you will probably find that talking about what is going on gets easier. 

At your appointment feel free to ask questions about anything that's on your mind so the worker can help you find the best solution. 

Cost

Services at a headspace centre are either free or have a low cost.

You can ask if there is a cost when you make your appointment. Some services require you to have a referral from a doctor but don't worry headspace can help you with this as well - just ask your local centre what to do. 

Confidentiality

When you talk to a headspace worker what you say is kept confidential. This means nothing you say can be passed on to anyone else without your permission. 

However, there are a couple of exceptions. If headspace is seriously worried about your safety or the safety of someone else they must - by law - try to keep everyone safe. This means they might have to share their concerns with someone else. Read our privacy policy for more information or feel free to chat to your headspace worker. 

Find a Centre

Locate your nearest centre by clicking here.

eheadspace - Online and Phone Counselling

If you don't have a headspace centre nearby or you don't feel ready to visit a centre, eheadspace provides confidential online and telephone support service seven days a week between 9:00am and 1:00am.

To access eheadspace for the first time, you will need to register on their website or via the phone line. Visit the eheadspace website to find out more

You will need to provide some information like your email address, postcode and age. eheadspace sessions are generally for 30-60 minutes. If you are receiving support from a headspace centre or another service, we may ask your permission to speak with your worker to ensure eheadspace is providing the best support. 

eheadspace also holds monthly online information sessions where you can join group chats to talk about different things like sleep issues, self-harm, helping out a friend and more.

Find out more about eheadspace

 

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Other headspace Services

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headspace
 School Support works with schools in Australia to prepare for, respond to, and recover from suicide. It's an initiative that is funded by the Federal Government (Department of Health). For more information on the service, click here.

The headspace Digital Work and Study Service is an online and phone service for young people aged 15-24 years who need support with their work or study issues. The service can help young people figure out where they want to go and how to get there with work or study. Click here to find out more.

The headspace National Telehealth is for young people aged 12-25 years who are based in regional or rural areas in Australia and are already accessing support at a headspace Centre. This service requires a referral from a headspace centre which allows a young people to speak with a qualified psychiatrist online. Learn more here.

The headspace Youth Early Psychosis Program is being implemented in designated centres across Australia, which currently consists of:

- New South Wales: headspace Mt Druitt, headspace Penrith and headspace Parramatta
- Queensland: headspace Southport and headspace Meadowbrook
- Victoria: headspace Elsternwick, headspace Bentleigh, headspace Frankston, headspace Dandenong and headspace Narre Warren
- Western Australia: headspace Joondalup, headspace Osborne Park and headspace Midland
- Northern Territory: headspace Darwin
- South Australia: headspace Adelaide

headspace Youth Early Psychosis Program

The headspace Youth Early Psychosis Program is an early intervention opportunity to improve the lives of young people, and their families, who are affected by psychosis. headspace supports young people with early psychosis and their families in every aspect of a young person’s life, such as education, employment and relationships.

headspace has received funding from the Federal Government for this program since 2013. This program utilises an Early Psychosis Prevention and Intervention Centre Model developed by Orygen, the National Centre of Excellence in Youth Mental Health.

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Is This Service Right for Me?

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If you're aged 12-25 years and going through a tough time, headspace can help.

headspace can help if you:

  • are feeling down, stressed or can't stop worrying
  • don't feel like yourself anymore
  • can't deal with school/uni/work or are finding it difficult to concentrate
  • are feeling sick or worried about your health
  • have questions about, or want to cut down on alcohol or other drug use
  • want to talk about sexuality, gender identity or relationships
  • are having difficulties with your family or friends
  • have sexual health issues or want information about contraception
  • are being bullied, hurt or harassed
  • are worried about work or study or if you're having money trouble
  • need someone to talk to

Getting support can help you to keep on track at school, study or work, and in your personal and family relationships. The sooner you get help, the sooner things can begin to improve for you.