headspace Wangaratta is linked to headspace Albury-Wodonga which is a service tailored for the local community.
Here at headspace Wangaratta, we are dedicated to supporting the mental health and well-being of young people aged 12 to 25. Our mission is to provide a safe and welcoming space for young people to access FREE or low-cost support, information, and resources related to mental health and well-being.
We provide support, counselling and alcohol and other drug services. We can also help link you to local GPs for physical and sexual health related needs, and we have dedicated employment and education support partners we can connect you with.
headspace Wangaratta has a 'no wrong door' referral policy; what that means is that there is no 'wrong' way for you to refer to us. You can walk in, call us, email us, or fill out a Referral Form
Our building and offices are all abilities accessible, and we can access interpreters as required.
Please note: we are closed each day for lunch from 12.30pm - 1pm.
Click here to access our Welcome Pack for information on your rights and responsibilities, privacy and confidentiality, consent, headspace National resources and more...
When we are closed please contact headspace Albury-Wodonga for more information
- Monday: 9:00am - 5:00pm
- Tuesday: 9:00am - 5:00pm
- Wednesday: 10:00am - 6:00pm
- Thursday: 9:00am - 5:00pm
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
headspace Wangaratta is linked to headspace Albury-Wodonga and operated by Gateway Health. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murray PHN.
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
The Youth Reference Group (YRG) is a passionate group of young people from our region who are determined to make a difference in the lives of their peers. Our members come from diverse backgrounds and a range of ages, all united in our shared passion for advocacy around youth mental health.
headspace Albury Wodonga relies on the YRG for valuable advice and opinions, ensuring that young people's voices are heard in decisions that shape our service. Together, we organise events and campaigns to spread awareness about mental health and break down stigmas surrounding mental illness. We also attend events throughout the region to promote headspace and make sure people know how to access our services.
As a member of the YRG, you'll receive training to equip you with the skills necessary to make a real impact. So if you're 16 to 25 years old, passionate about making a difference and want to join our cause, we'd love to hear from you!
Click here to check out the Youth Reference Group - Role Description.
If you'd like to join the YRG fill out the YRG application form.
Call headspace Wangaratta today at 1300 332 002 or email headspaceAW@gatewayhealth.org.au to learn more about joining the Youth Reference Group.
Let's work together to positively change the lives of young people in Wangaratta!
Making an appointment to come and see someone at headspace Wangaratta is easy!
To make a referral, you simply need to call us on 1300 332 022 or drop into our site at 44 Rowan Street, Wangaratta (see the location section for a map) and have a chat with one of our friendly receptionists.
If service providers are making a referral on your behalf we need a referral form completed. It can be made by a professional (GP or worker from another service), school, a friend or family member with your consent.
Once your referral has been received one of our friendly Engagement and Access workers will contact you (or the allocated contact person indicated on your referral form), and they will arrange an appointment for you to have a chat about what is happening for you. They will then organise a plan with you about how we can help you best.
* Please keep in mind that we are a voluntary service, so the young person that is being referred to us must know about and consent to the referral.
Find our Welcome Pack here
headspace is a FREE or low cost support option.
Once you turn 15 years old, you are able to obtain your own Medicare card. Your own Medicare card allows you to access a range of medical and health services for free or at a lower cost. To access free services at headspace Albury Wodonga, young people are required to have either their family Medicare card number or their own. Read more about what a Medicare card allows and how to apply for one.
If you have question about Medicare cards and accessing headspace please give us a call to chat further.
headspace Wangaratta has a team of dedicated and passionate youth health professionals who are here to support you.
We have engagement and access intake, youth workers, counsellors, senior clinician, community awareness and engagement officer and our centre manager.
In addition to our core staff we have visiting staff from; Junction Support Services, Mind Australia, Albury Wodonga Aboriginal Health Service, Albury Wodonga Health, YES Unlimited, The Personnel Group, Sureway, The Centre and NESAY
If you would like to contact one of our friendly staff, please email us: headspaceAW@gatewayhealth.org.au
headspace welcomes conversations with our regions secondary schools about the ways we can provide mental health literacy education and student support in your school. You can find available options in our secondary school teachers briefing packs here
Contact our office for more information 1300 332 022 or firstname.lastname@example.org
Here at headspace Wangaratta we value your feedback. If you have a complaint, compliment or suggestion please fill in our Feedback Form
Please note, the link takes you to the Gateway Health Feedback form. headspace Wangaratta WILL receive your feedback when you use this form, and your feedback and information will remain confidential.
For more information on Gateway Health client's rights and responsibilities, including confidentiality, privacy and feedback click here.
family & friends survey
If you would like headspace Albury Wodonga to attend your event or give a presentation at your school, please fill in our Booking Request Form found here.
If you have any questions or would like to submit a form please email email@example.com
At this time, presentations are general in nature and cover what headspace is and general information about good mental health and awareness. We do not give presentations about specific mental health issues.
headspace Albury Wodonga do receive many requests so please understand that whilst we would love to attend, it is not always possible. We would appreciate at least 6 weeks notice to consider your request so please get in early!
family & friends welcome pack
headspace is a Family and Friends inclusive service. We believe that you play an important role in your young person's journey to better wellbeing. We also understand that family and friendships can take many different forms.
Click HERE to view our Family and Friends Welcome Pack
family & friends committee
Are you passionate about supporting young people? Advocating for and breaking stigma around mental health? Are you interested in supporting us to be the best we can be for our local community?
Our Family and Friends Committee has five key areas to work towards, these include:
- Help amplify the early intervention message
- Support headspace Wangaratta activities and events
- Support, develop and deliver fundraising opportunities
- Support our community in understanding the challenges young people experience
- Encourage the voice of young people to be heard and acted upon
If you are interested in joining our Family & Friends committee, please contact our Community Awareness and Engagement Worker by phone 1300 332 022 or email firstname.lastname@example.org
family & friends survey
eheadspace is an online and telephone support service that provides confidential mental health and well-being support, information and referral to young people, their families and friends. The service is available seven days a week and provides a safe and supportive space for young people to discuss their concerns.
You can make an eheadspace account here
You can find more info on eheadspace here
In addition to eheadspace, headspace National also offers telepsychiatry appointments, which allow young people to access psychiatry services remotely, without having to visit a clinic in person. This service is particularly beneficial for young people who may live in rural or remote areas, or who have difficulty accessing traditional mental health services.
You can find out more information on telepsychiatry here
work and study
headspace National also provides a range of work and study services which are designed to help young people achieve their education and employment goals. These services include vocational and educational counselling, assistance with job applications and interview skills, and support for young people with disabilities or other barriers to employment.
To learn more about headspace work and study, click here
hAPI is a pre-appointment survey that we ask you to fill out before you come to your appointment; these surveys give us an idea of how you’ve been feeling before your appointment and supports us to be able to give you the best care possible.
You’ll receive a link to the survey via SMS before your appointment. If you forget to fill it out beforehand, don’t worry! We can help you in the centre.
headspace in schools
headspace in Schools is an initiative by headspace National that aims to support young people's mental health and well-being in educational settings. headspace National recognises that schools play an essential role in supporting the mental health of young people, which is why they have developed a range of programs that can be delivered in schools.
The school programs are designed to help students develop the skills and knowledge they need to manage their mental health and well-being. Offering a variety of programs, including mindfulness and meditation, resilience-building workshops, and mental health literacy sessions. These programs are delivered by headspace National trained and experienced staff, who work closely with schools to ensure that they meet the specific needs of their students.
Early intervention is key to promoting positive mental health outcomes for young people. By providing support and resources in schools, headspace can help young people develop the skills and resilience they need to navigate life's challenges. headspace National school programs are designed to be fun, engaging, and interactive and create a safe and inclusive environment where all students feel supported and valued.
You can find out more information on headspace in schools here
Struggling with addiction can be overwhelming and exhausting, but you don't have to face it alone.
At headspace, our AoD (Alcohol and other Drugs) youth outreach team understands the challenges of recovery and is here to provide the support and guidance you need.
Whether you're looking to reduce your substance use or seeking help to stop completely, our team in Albury/Wodonga and Wangaratta can assist you. We can even connect you with detox and rehab services if necessary.
Request a referral for the AoD Youth Outreach team by contacting headspace, and we'll take care of the rest. With our expertise, we can make your journey to recovery as hassle-free as possible.
Our AoD youth outreach team can provide (not limited to)
- A safe and confidential space for you to talk about your substance use.
- Offer rehab and detox options and provide transport one way.
- Harm minimisation.
- Psycho-education around illicit substances.
- Party safe information.
- Goal setting.
- Reductions plans to suit each individual.
- Relapse prevention.
One of the services we work closely with that provides youth detox and rehab is YSAS– check out their facilities in the link below; we bet it's not what you were expecting!
We also work closely with Williams House check them out here! - Williams House