We're a place where young people who are going through a tough time can get support.
We provide a safe and confidential environment for young people to access services across four areas:
- physical health
- mental health
- alcohol and other drugs support
- work and study assistance
We bulk bill all appointments - which means that there will be no out of pocket costs to you. All you need to do is bring your medicare card along with you. If you don't have a medicare card, don't panic. Simply have a conversation with the worker who takes your referral and they will discuss some options with you. Additionally, our centre is wheelchair friendly, with disabled parking available to cater for every young person's needs.
- Monday: 9:00am - 5:00pm
- Tuesday: 9:00am - 5:00pm
- Wednesday: 9:00am - 5:00pm
- Thursday: 9:00am - 5:00pm
- Friday: 9:00am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Wagga Wagga is operated by Relationships Australia Canberra & Region. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murrumbidgee (First Health Ltd).
Nutrition screening, dietary assessment and education about food and lifestyle, also support around healthy eating strategies.
Mental Health Services
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Sexual Health Services
Sexual health screenings on site or links to local services.
Youth Reference Group
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Work and Study Support
Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Alcohol & Drug Services
Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue.
Our staff are experts in their field, with a specific interest in the unique experiences and needs of young people. Meet the team:
Shane - Manager
Steph and Lindah- Reception
Kylie - Clinical Leader/Mental Health Clinician
Chloe - Intake Coordinator/Mental Health Clinician
Lauren & Julie - Youth Access Worker
Shannon - Youth Access Worker/Mental Health Clinician
Kat & Tara - New Access Coaches
Curtis, Matt L, Ellen, Jess, Julie & Matt Mc- Mental Health Clinicians
Dr Rachel - General Practitioner
Dr Jonathan - General Practitioner
Dr Syed - Tele-Psychiatrist
Marnie & Kim - Dietitian
Sarah - Community Engagement Officer
Rosario - AOD Counsellor
How to contact our staff:
To access counselling, GP or dietitian appointments:
Contact reception on (02) 6923 3170 - or see Referral's tab.
To contact our centre manager - Shane Thomas:
Contact Shane by phone on (02) 6923 3170, or email Shane.Thomas@headspacewagga.org.au
For all community engagement opportunities or enquiries:
Contact Sarah by phone on (02) 6923 3170, or email Sarah.Groves@headspacewagga.org.au
Kylie Hamblin is the mental health professional responsible for coordinating clinical care of headspace clients.
Kylie is the Clinical Leader and can be contacted on (02) 6923 3170.
Make a Referral
Making an appointment to come and see someone at headspace Wagga Wagga is easy!
Firstly, we need a referral for you which just contains some basic information about you. It can be made by a professional (GP or worker from another service), a friend, a family member, or by you yourself.
To make a referral, you simply need to call us on (02) 6923 3170 or drop into our centre at 2/185 Morgan Street (see the location section for a map), and have a chat with one of our friendly receptionists. You could also download the referral form on the bottom of this page and return it via fax on (02)6923 3145, or email at firstname.lastname@example.org . If it's easier for you, you can text us on 0439 218 891 and we can organise for a friendly headspace Wagga Wagga team member to give you a call and have a chat about making a referral.
Once your referral has been received, a Youth Access Worker will contact you (or the allocated contact person indicated on your referral form) and they will arrange an appointment for you to have a chat about what is going on for you. They will then organise a plan with you about how we can best help you get back on track.
* Please keep in mind that we are a voluntary service, so the young person that is being referred to us must know about and consent to the referral.
Once you turn 15 years old, you are able to obtain your own Medicare card. Your own Medicare card allows you to access a range of medical and health services for free or at a lower cost. To access free services at headspace Wagga Wagga, young people are required to have either their family Medicare card number or their own. If you don't think you'll be able to provide a Medicare card number, feel free to give our friendly receptionists a call on (02) 6923 3170 to discuss some alternative options.
To read more about what a Medicare card allows and how to apply for one, follow the link below.
Transport to our centre
Our centre is located in Central Wagga Wagga at 2/185 Morgan Street. There are ways that we can support you to attend your appointments - if you cannot find transport to your appointment, please call us on (02) 6923 3170 to see if we can organise an alternative arrangement.
Additionally, Busabout Wagga Wagga has a public transport network across Wagga Wagga which can get you to your appointment. To see their timetables and where the buses stop, follow the link below.
Feedback and Complaints
headspace Wagga Wagga welcomes client feedback and has a policy in place to address client complaints. Feedback and complaints are taken through our lead agency, Relationships Australia Canberra & Region (RACR). If you would like to provide feedback on a service you have received at RACR, including headspace Wagga Wagga, we invite you to complete a Client Feedback Form. The Client Feedback Form and further information can be accessed by following the link below.
headspace Wagga Wagga Youth Reference Group
We are a friendly group of young people from the local area, aged between 16 and 25 years old. We all strive to provide a safe and friendly group for people to join, have fun, and help work towards a common interest of promoting youth mental health. Being a member of the YRG is a voluntary role that offers you an opportunity to have your say and improve health services for young people in your community. YRG members gain valued skills and experience. Although we discuss important things, our meetings are casual and food is provided.
As a group we aim to:
- Provide input about things that matter to young people
- Ensure that headspace Wagga Wagga is providing youth friendly services
- Provide feedback and evaluations of the staff and services
- Support the promotion of headspace programs and key messages
- Be active in the community in raising awareness about youth mental health
- Develop community events and promotions
Our Youth Reference Group currently meets fortnightly on Tuesdays from 5.30pm to 7.30pm.
Youth Mental Health Forum - Murrumbidgee
headspace Wagga Wagga is proud to coordinate the Murrumbidgee Youth Mental Health Forum which is held annually in Wagga Wagga. This forum was originally implemented in the Murrumbidgee in 2012 and has been a huge success ever since! The forum is put together by a local Steering Committee comprising of education providers, mental health professionals and youth service representatives.
The 2019 Steering Committee comprised of representatives from NSW Department of Education, Mission Australia, Personnel Group, City of Wagga Wagga, Multicultural Council of Wagga Wagga, Relationships Australia Canberra & Region, Rural Advisory Mental Health Program - NSW Department of Health, Community Mental Health - NSW Department of Health, Murrumbidgee Pathways and School-Link - NSW Department of Health.
The forum invites 10 students from each regional high school and a staff member to attend and find out about current youth mental health trends, ask those difficult questions and develop a project to improve mental health outcomes in their school community.
Our Community Engagement Officer, Sarah, compiled a 2018 Post Event Report for the Youth Mental Health Forum which not only outlines the aims and objectives of the forum, but also demonstrates the incredible outcomes for school communities. To download and read the report, click on the pdf file below!