Life issues

COVID-19 Centre Update

31 Mar. 2020

headspace is here to support the mental health of young people and we understand that COVID-19 is potentially creating feelings of uncertainty within the community.

headspace Maitland needs to suspend most face to face appointments while communities are affected by COVID 19. We have been keeping an eye on government advice and we have made the decision with everyone's health in mind. We are offering phone and video sessions in place of our normal sessions and would like you to engage for support by one of these methods. We've still got your back!

We will be in contact with everyone who has appointments booked and let you know how we can support you, you can also call us on 4931 1000 between regular hours Monday to Friday 9am - 4:30pm.

To reduce risk and ensure safety of the centre and the community, headspace Maitland is asking that everyone ask themselves the below important questions before coming into the centre:

  1. Have you been overseas in the last 14 days?
  2. Have you been in contact with someone who has been overseas or has flu like symptoms in the last 14 days?
  3. Are you experiencing any flu like symptoms? A cough, sore throat or fever?

If you answer Yes, to any of these questions, we need you to call our centre on 49311 000 and re-schedule your appointment to a phone session or to a later date.

We are committed to supporting young people during this time and can offer some of our appointments by phone or Zoom. Please contact us to discuss if you would like to do this in place of coming into the centre.

We encourage young people, family and friends, and staff to also seek advice from a local community general practice or from government advice lines services such as healthdirect/coronavirus.

We will continue to closely monitor the rapidly changing landscape in relation to COVID-19, and will keep the community informed about any changes in capacity. Our priorities remain our ability to maintain access to services for young people and family and friends, and also the wellbeing of our staff and the local community. We will be working to maintain service continuity and access throughout this time.

If you are experiencing feelings of stress related to COVID-19, headspace has developed information which might be helpful to manage any changes to daily life as a result of containment measures.

Please visit the headspace website for more information:

We will continue to work through this together and continue to provide support through all avenues available to us.