• Monday: 8:30am - 4:30pm
  • Tuesday: 8:30am - 4:30pm
  • Wednesday: 8:30am - 4:30pm
  • Thursday: 8:30am - 4:30pm
  • Friday: 8:30am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed



123 Victoria Street, 2nd Floor, Mackay, Queensland 4740
P: (07) 4898 2200 F: (07) 4898 2299

headspace Mackay is operated by Northern Australia Primary Health Limited trading as Townsville Mackay Medicare Local. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Northern Queensland (Mackay Hospital and Health Services).

At headspace Mackay we work closely with young people to get them the services they need to get their lives back on track.

The services we provide are offered by a range of  professionals including Psychologists, Social Workers, Youth Workers, Drug and Alcohol counsellors, and employment specialists.

All services are provided at no cost to young people, and/or family, who hold a Medicare card.

Services available

Mental Health Services


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Alcohol & Drug Services


Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work & Study Services


Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Reference Group


A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs


Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

More information

Meet our Team (Click to show below) (Click to hide below)

The staff at headspace Mackay are youth health professionals who can help you deal with your concerns in a confidential, non-judgmental environment.

Lisa Loots - Acting Centre Manager

Annette Howe  - Clinical Lead

Amanda Shipp - Clinical Practice Administrator

Sue Buddery  - Mental Health Clinician

Leanne Jones - Mental Health Clinician

Courtney Freichs - Mental Health Clinician

Elise Dawson - Intake Officer

Shane Sturdy - Community Engagement and Youth Work

Ricardo Davids - Youth Worker

Pani Awarau - Clinical Receptionist

YAH-MOB (Youth Advisory headspace - Mob) (Click to show below) (Click to hide below)

Meet our Youth Reference Group Members (YAH-Mob)

Ashleigh Wyles

Taylor Verney

Jordan O'Malley

Jacinta Peach

Brayden Wagstaff

Maya Richmond

Ella Wright

Peyawadee Petts

Bianca Couchman

Elise Dawson

Jo-elle Winner

Kelly Attard

Celine Joubert

Matt Goring

Matt Peters

Groups @ headspace Mackay (Click to show below) (Click to hide below)

headspace Mackay has a number of groups that provide a safe and friendly space for you to get to meet new friends, develop skills, and generally have fun! No fees involved!

FOR ART’S SAKE – for beginners to advanced, come along and find your own inner artist whilst having fun and meeting new people. Held Tuesday weekly from 5:15pm to 7:00pm ongoing @ headspace Mackay

FIRE (Feelings Impacting Risky Emotions) -a four week program to help young people manage their anger. Learn about how to calm the fire within, for young people aged from 12-15 years. enquire at headspace Mackay

SCAR (Stress, Coping and Resilience) a four week program for 12 – 15 year olds to increase young people’s resilience by teaching various skills of empathy, building strong family networks, connecting with people and supporting strengths of coping with stress. Participants also learn about self-care, goal setting and work towards a positive self-view. enquire at headspace Mackay

SMASH (Start Managing Anger, Stress, How?) a five week program involving elements of drumbeat, rock and water, and team building activities, the program will look at managing anger and controlling stress levels. Through a fun and safe hands on learning environment, for male and females aged between 12 and 16 years. enquire headspace Mackay

DRUMBEAT – Drumbeat is a unique team drumming experience that’s fun, safe, engaging and rewarding and aimed at building resilience through rhythm. Groups are held on an on demand basis and run over 6 weeks on week day evenings. Call us for more information about what drumbeat programs are currently running.

Cutters Crew - This program covers fitness, goal setting, personal development and motivation. Come along and get fit, meet new people, have fun and develop new skills along the way. Program held at Virgin Stadium Mackay. Wednesdays from  (9.30am -11.30am) for males or females between 14 and 20 yrs. Weekly

Let’s Turn It On – For job seekers aged between 14 and 25 years. Program is focused on job seeking methods, goal setting and motivation; learn new skills in active job seeking, increase self-esteem and confidence to actively look for work.Weekly over 4 weeks at Community Solutions start  mornings from (10.00am to12.00pm).

DRUMBEAT Family (parent/young person) – –headspace DRUMBEAT for parent and young person.  We are taking referrals now for parents who would like to do a drumbeat program with their son/daughter. Call us to register your interest.

It’s a Girl Thing – A social group for young women aged 15-25 to meet new people, try new activities, chat and have fun. Held on Thursdays fortnightly at headspace Mackay from 5.15pm to 6.30pm.

KGB – (Kryptic Gaming Buddies) – Calling all  gaming enthusiasts!!-  KGB is about: Having fun, making friends, learning about cyber bullying, how to stay safe in the cyber world, learning about gaming in moderation, and learning about healthy living while gaming. enquire at headspace

SNAGG – (Fishing Group) – a school holiday group for young males 12-15 years. Aim of group social inclusion, learning new skills, communication, teamwork, catch and cooking skills, whilst having heaps of fun. enquire at headspace

LGBIT Support Group- A support group for those who identify as gay, lesbian, bi-sexual, intersex, transgender or are questioning their sexual or gender orientation, held in a supportive and non-judgemental environment. Thursdays fortnighty at headspace Mackay for young people aged between 15 and 25.