Please Note



123 Victoria Street, 2nd Floor, Mackay, Queensland 4740
P: (07) 4898 2200 F: (07) 4898 2299

headspace Mackay is operated by Northern Australia Primary Health Limited trading as Townsville Mackay Medicare Local. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Northern Queensland (Mackay Hospital and Health Services).

headspace -Providing FREE confidential health services for young people aged 12 - 25 across Mackay region.

headspace is an inclusive service and does not discriminate regardless of age, race, cultural background, religion, sexual orientation, gender or disability. headspace  Mackay have a no wrong door approach, meaning we want to ensure that every young person coming to our centre receives appropriate care.   h eadspace  is about making sure young people have the best support, information, and services for their health and wellbeing.

headspace   provide support for physical health, mental health, drug and alcohol issues, employment and education support. With the help of our dedicated and friendly staff of, Psychologists, Social Workers,  and a consortium of community partners.

To make an appointment, call us on (07) 48982200 or drop-in during our opening hours 8.30am - 4.30pm Monday - Friday or ask your current health professional for a referral to headspace  Mackay. Please note phones are diverted from 4.30pm.  

Postal address: P.O. BOX 974, Mackay 4740

Transport: car, taxi (Call 131008) Victoria street or bus ( call 131230) Gregory Street

 Access through automatic opening door and elevators providing disability access.

Services available

Mental Health Services


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Alcohol & Drug Services


Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work & Study Services


Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Reference Group


A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs


Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

More information

Meet our Team (Click to show below) (Click to hide below)

The staff at headspace Mackay are youth health professionals who can help you deal with your concerns in a confidential, non-judgmental environment.

Wayne Horwood - Centre Manager Mackay

Sharon Jenks - Clinical Lead

Leanne Jones - Provisional Psychologist

Kelly Black - Provisional Psychologist

Craig Watson - Mental Health Clinician

Sylvia Lievens - Mental Health Clinician

Myf Pitcher - Mental Health Clinician

Gina Hansen - Mental Health Clinician

Bernadette Eze - Mental Health Clinician - Suicide Prevention

Shane Sturdy - Community Engagement and Youth Worker

Ricardo (Ricky) Davids - Youth Worker

Amanda Shipp - Clinical Administration Support Officer

Natasha Baker - Clinical Receptionist

Pani Awarau - Clinical Receptionist

Carla Moloney - Clinical Receptionist (Part-time)

How Do I get Started (Click to show below) (Click to hide below)


If you are aged 12 to 25 there is no wrong way to access headspace Mackay. You can call us to make an appointment or you can talk to you Doctor about a referral.  

Accessing headspace Mackay is free with a valid Medicare card. If you don't have a Medicare card and think you may be eligible, you can apply for one on the Human Services page - 

If you are wanting to refer a young person to headspace Mackay or require a copy of our agency referral form, please give us a call on 07 48982200 or you can find it on our homepage. If you're not able to phone us, or if you don't feeling comfortable, you can email with your contact details and a headspace Mackay team member will get back to you either by phone or email.

You can also contact eheadspace, a free online and phone support service for young people, on 1800 650 890 or visit to have a confidential chat online 


If you are in crisis please contact emergency services:

Acute Care Team - 07 4968 3893

24hr Mental Health Care (Qld health) - 1300 642 255

Suicide Call Back Service - 1300 659 467

Kids Help Line - 1800 55 1800

Lifeline Australia - 13 11 14


headspace Community Network (Click to show below) (Click to hide below)


headspace Community Network

The headspace Community Network (hCN) consists of a group of very dedicated community volunteers passionate about improving social and emotional wellbeing outcomes for our local youth. 

headspace Mackay is privileged to have the invaluable support from our community. If you are interested in joining headspace Community Network please feel free to click on the link below and fill in an application form.:-


headspace Community Network

Youth Reference Group application forms (Click to show below) (Click to hide below)


Are you aged between 15 and 25 and live in Mackay or surrounds? Do you have something to say about health, mental health, and drug and alcohol issues?

We want you to apply if: 

  • You have had your own experiences of feeling depressed, anxious or another mental health issue.
  • You have a friend or family member who has/or had a mental illness or drug addiction.
  • You feel passionate about and are interested in mental health issues.

To be fully representative of our local youth  the voices of Indigenous young people, young people from different cultural backgrounds, young people from rural and remote areas, gay, lesbian, bisexual and transgender young people and young people who have been homeless are encouraged to apply.

How do I get involved?

Complete the application form:-



Mackay Youth Reference Group (Click to show below) (Click to hide below)

Meet our YRG Team

Jordan O'Malley

Maya Richmond

Bianca Couchman

Erin Claridge

Jacinta Peach

Mikaela Jones

 Mia Nilsson-Green

Chenae Ricketts


Groups @ headspace Mackay (Click to show below) (Click to hide below)

headspace Mackay has a number of groups that provide a safe and friendly space for you to get to meet new friends, develop skills, and generally have fun! No fees involved!

FOR ART’S SAKE – for beginners to advanced, come along and find your own inner artist whilst having fun and meeting new people. Held Wednesday fortnightly (Juniors and Seniors) from 5:15pm to 7:00pm ongoing @ headspace Mackay

FIRE (Feelings Impacting Risky Emotions) -a four week program to help young people manage their anger. Learn about how to calm the fire within, for young people aged from 12-15 years. Enquire at headspace Mackay

SCAR (Stress, Coping and Resilience) a four week program for 12 – 15 year olds to increase young people’s resilience by teaching various skills of empathy, building strong family networks, connecting with people and supporting strengths of coping with stress. Participants also learn about self-care, goal setting and work towards a positive self-view. enquire at headspace Mackay

SMASH (Start Managing Anger, Stress, How?) a five week program involving elements of drumbeat, rock and water, and team building activities, the program will look at managing anger and controlling stress levels. Through a fun and safe hands on learning environment, for male and females aged between 12 and 16 years. Enquire at headspace Mackay

DRUMBEAT – Drumbeat is a unique team drumming experience that’s fun, safe, engaging and rewarding and aimed at building resilience through rhythm. Groups are held on an on demand basis and run over 6 weeks on week day evenings. Call us for more information about what drumbeat programs are currently running.

Let’s Turn It On – For job seekers aged between 14 and 25 years. Program is focused on job seeking methods, goal setting and motivation; learn new skills in active job seeking, increase self-esteem and confidence to actively look for work.Weekly over 4 weeks at Community Solutions start  mornings from (10.00am to12.00pm).

DRUMBEAT Family (parent/young person) – –headspace DRUMBEAT for parent and young person.  We are taking referrals now for parents who would like to do a drumbeat program with their son/daughter. Call us to register your interest.

KGB/ANIME (Kryptic Gaming Buddies) – Calling all  gaming enthusiasts!!-  KGB is about: Having fun, making friends, learning about cyber bullying, how to stay safe in the cyber world, learning about gaming in moderation, and learning about healthy living while gaming. Enquire at headspace Mackay.

Plus Alliance (LGBITQ Support Group) - A support group for those who identify as gay, lesbian, bi-sexual, intersex, transgender or are questioning their sexual or gender orientation, held in a supportive and non-judgemental environment. Thursdays fortnighty at headspace Mackay for young people aged between 15 and 25.