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  • Monday: 8:30am - 8:00pm
  • Tuesday: 8:30am - 4:30pm
  • Wednesday: 8:30am - 8:00pm
  • Thursday: 8:30am - 4:30pm
  • Friday: 8:30am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed


headspace Bundaberg provides confidential and free support to young people aged 12 and 25 years, and their families and friends, as an essential mental health service. 

All GP's and external services please use our  referral form  

If you need immediate support please call 000 or Community Mental Health in Bundaberg on 4150 2620.

To learn more about headspace Bundaberg and how we can support you, please see below for more information.


  • Monday: 8:30am - 8:00pm
  • Tuesday: 8:30am - 4:30pm
  • Wednesday: 8:30am - 8:00pm
  • Thursday: 8:30am - 4:30pm
  • Friday: 8:30am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed

headspace Bundaberg is operated by Youturn Youth Support is a not-for-profit based in the Noosa region. Their support includes Child Safety, Mental Health, Suicide Prevention and Homelessness.. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Central Queensland, Wide Bay, Sunshine Coast PHN..


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

Family & Friends Welcome Pack

headspace is a Family and Friends inclusive service. We believe that you play an important role in your young person's journey to better wellbeing. We also understand that family and friendships can take many different forms.

Click HERE to view our Family and Friends Welcome Pack

Family & Friends Advisory Group

Are you passionate about supporting young people? Advocating for and breaking stigma around mental health? Are you interested in supporting us to be the best we can be for our local community? We sure think you’d be great fun to work with.

Our Family and Friends Advisory Group has five key areas to work towards, these include:

  1. Help amplify the early intervention message
  2. Support headspace Bundaberg activities and events
  3. Support, develop and deliver fundraising endeavours
  4. Support community to understand the diversity that young people experience
  5. Encourage the voice of young people to be heard and acted upon.

Terms of Reference for this group can be viewed here

We value your feedback, compliments and complaints.

It helps us provide a better and more valuable service to our community, so please if you have something to say we'd love to hear it. 

All survey results are anonymous unless you provide contact details for follow up. 

The link to our Survey Monkey form is https://www.surveymonkey.com/r/5SVYHQV

Thank you 

You can get initial support from a headspace at no cost. We want to make getting the support you need easy.

If you go on to work with one of our headspace mental health practitioners (e.g. Psychologists or Mental Health Social Workers), it is recommended you get a Mental Health Care Plan (MHCP) from your GP. This will allow us to bulk bill (at no cost to yourself) up to 10 sessions for you in the calendar year. We can step through how this works when the time comes, if it is needed. 

In Bundaberg, we have a bulk-billing GP, Dr Khan, available Tuesdays and Fridays.

We operate from a principle of "no wrong door", this means that if headspace is not the most appropriate serve for the young person, they will still receive guidance until they find the right one.

For more information on how to get a Medicare Card and your eligibility please visit this link:


For more information on how to get a Health Care Card and your eligibility please visit this link:


If you are ineligible to apply for a Medicare card, give us a call and we will direct you to appropriate service options. 

If you have any questions about this process or would like further information, please contact us to discuss with one of our friendly staff.

Our Youth Engagement Committee (YEC) are an energetic and fun team who help support headspace.

We host and attend community events, visit schools and services, and work closely with other young people for connection and social activities. If you see us out and about, come and say hi.

If you would like more information on becoming a member please reach out to headspacebundaberg@youturn.org.au

For the most part we meet monthly to run through events, ideas and activities. The YEC help facilitate our social groups, which include BRITE, game space and baby space, and we work on projects that help headspace be the best it can for our local community. 

You will gain loads of experience, participate in training, meet great people, and we can support you with job references if needed.

If you are aged 12 to 25 years, join us. We welcome you :)

In Bundaberg we work closely with our Consortia to ensure young people have access to other relevant services in the local area. This helps young people to participate in further learning and education, work towards better employment prospects, gain housing opportunities, and to connect with community on a broader level.

The Consortia meet bi-monthly to discuss and influence the support that headspace Bundaberg offers so that all young people are offered an improved life opportunity.

Alongside our centre's lead agency, Youturn Limited, we work closely with:

  • The Salvation Army
  • Relationships Australia
  • Phoenix House
  • IMPACT Community Services
  • CQUniversity Bundaberg
  • Bundaberg & District Neighbourhood Centre
  • Open Doors Support Service
  • CentaCareCQ
  • STEPS Employment Solutions
  • Port Curtis Coral Coast Trust

headspace Bundaberg is supported by funding from the Central Queensland, Wide Bay, Sunshine Coast PHN


There are a few ways you can make an appointment with us

  • In person at our headspace Bundaberg office, 66 Woongarra Street
  • Over the phone with one of our receptionists 07 4152 3931
  • Talk to your GP about a referral 

A young person does not need need a mental health care plan to attend our centre for support.

We operate from a principle of "no wrong door", this means that if headspace is not the most appropriate serve for the young person, they will still receive guidance until they find the right one.

For service providers, GP's and government departments

It is suggested that all GP's and external services fill in our referral form to make sure that the young person being referred is suitable for service at headspace

If you are a service provider, GP or Government Department, please complete the referral form and return to headspace Bundaberg by email headspacebundaberg@youturn.org.au, fax 4152 6602, or mail to 66 Woongarra Street, Bundaberg 4670.

If the young person has a Mental Health Care Plan in place, please provide a copy of this with the referral form.

Please note we are an early intervention service; our team will assess all incoming referrals and we will contact you shortly after to let you know whether the young person has been accepted into service.

We understand that asking for help when you're not feeling yourself can sometimes be difficult or uncomfortable. Because of this, we have made attending our service as easy as possible. 

If you are a young person between the ages of 12 – 25;

  • You can make your own appointment
  • You can have a friend or family member help you
  • Your GP can refer you
  • Your school, TAFE, University or other service provider can support you

If you are under 16 years of age, we encourage you to bring along a parent, care giver or support person for your first appointment.

Please take a look at our Welcome Pack for young people HERE

Making an appointment

To make an appointment at headspace Bundaberg:

Please be aware that our phone and email accounts are only checked during our opening hours. If you require immediate support, please contact:

  • eheadspace on 1800 650 890 or click here
  • Kids Helpline on 18100 551 800
  • Lifeline on 13 11 14
  • Emergency Services on 000

Finding Our Centre

We are located at 66 Woongarra Street, just down the street from City McDonalds, heading towards the train station.

Bus Service

There is Duffy's Bus Service who operate throughout Bundaberg. There are two bus stops right near our centre on Woongarra Street. The bus information can be found HERE

Privacy and Confidentiality

At headspace Bundaberg we take your privacy very seriously and anything shared with us is confidential. We keep all your information on a secure database which is only available to headspace Bundaberg staff. The law stops us from sharing your information outside these people unless we have your permission. Sometimes you do not want us to share your information and we respect that, however there may be times when we need to talk to someone without your permission, such as;  if you or someone else is at significant risk of harm or if the law requires us to do so.

Medicare Information

For almost all services at headspace Bundaberg, you do not need a medicare card. 

If you need to see our GP, you will need to have access to medicare. 
Please note: even if you don't have access to a medicare card, please contact us on 4152 3931 and we will assist where possible. 

Many young people are listed on a parent's medicare card, and we can look up your medicare number without needing the physical card.

For young people aged 15 and above, you can apply for your own medicare card if you want to.

Fill out the medicare application form and return this form with ID (such as your birth certificate or student ID) to the medicare service centre. Our closest Medicare office is located inside Centrelink on the corner of Woongarra and Tantitha streets 

Some young people have found these various apps, online programs and organisations helpful while they are waiting for their appointment at headspace Bundaberg:

eheadspace - Free, confidential, over the phone or online counselling service provided by headspace. 1800 650 890 or eheadspace.org.au

Kids Helpline - Free, private and confidential 24/7 phone and online counselling service for young people aged 5-25 years. 1800 55 1800 or kidshelpline.com.au

ReachOut - Online resources and support for young people under 25 going through a tough time. au.reachout.com

Rechout also has the Calm Harm app 

Head to Health - Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. headtohealth.gov.au

Bite Back - Online activities, psychoeducation and positive psychology to support young people with their mental health. biteback.org.au

BeyondNow App -  This is a safely planning app that you can work through if you're having thoughts of suicide. beyondblue.org.au/get-support/beyondnow-suicide-safety-planning

The Desk - Online tools and programs to support students with their mental health. thedesk.org.au

Hello Sunday Morning - Website and app that support young people cutting back or taking a break from alcohol. hellosundaymorning.org

The Brave Program - Online program to support young people aged 8-17 with anxiety. brave4you.psy.uq.edu.au/

Breakup Shakeup - App that supports young people going through a relationship break up. iTunes.apple.com/au/app/breakup-shakeup/id1017200579?mt=8

Clear Your Vision - Online program to support young people to reduce their cannabis use. cannabissupport.com.au/treatment/tools-to-quit/clear-your-vision

Our Community and Youth Engagement role is all about education and awareness for young people who may need support to build resilience, seek help early for mental health, and understanding how they can help a friend. 

Our team get out to many community events as well as present at schools and businesses. If you want us to come and have a chat with you please get in touch.

Events we're hosting:

Any upcoming events being held by us will be advertised on our Facebook and Instagram, and our website will be updated regularly.

All activities are free unless otherwise noted and will be run by our friendly team.

Community Engagement:

If you would like resources to distribute to young people aged 12-25 please email headspacebundaberg@youturn.org.au

For all enquiries regarding presentations and community engagement activities please contact headspacebundaberg@youturn.org.au and attention Cristel - Community & Youth Engagement Officer. Please be advised notice in advance for presentations and events is appreciated.

The staff at headspace Bundaberg have a vast experience working alongside young people and their families. 

  • Dean - Centre Manager
  • Bridget - Clinical Lead
  • Kane - Access and Intake Worker
  • Kristel - Access and Intake Worker
  • Vicki - Access and Intake Worker
  • Hollie - Access and Intake Worker
  • Dr Khan - Doctor
  • Gina – Psychologist with Accent Psychology
  • Neil – Psychologist with CentacareCQ
  • Bronwyn - Social Worker with Phoenix House
  • Cait - Administration Officer
  • Megan - Administration Officer
  • Cristel - Community & Youth Engagement Officer