Hours

  • Monday: 9:00am - 6:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 4:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace

Bankstown

Ground Floor, Suite 1, 41-45 Rickard Road, Bankstown, New South Wales 2200
P: (02) 9393 9669 F: (02) 9790 7615

headspace Bankstown is operated by Flourish Australia. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Western Sydney (South Western Sydney PHN).

headspace Bankstown is a free and confidential service where young people between the ages of 12 and 25 can access friendly youth mental health professionals. headspace Bankstown offers a range of services for young people who are experiencing a tough time or are worried about their mental health and wellbeing.

We provide access to services such as counselling, employment assistance and training,
educational support, peer mentoring, alcohol and drug support, general health advice and legal advice.

If you want to talk or make an appointment, call us on 02 9393 9669, drop into our centre or email us at heaspace.bankstown@richmondpra.org,au . If you’re not feeling up to contacting us yourself, feel free to ask your family, friend, teacher, doctor or someone close to you to make a referral or contact us on your behalf.

If you, or someone you know needs support, please reach out. We’ve got your back.

The 'more information'  section has further details on how to get to our centre, our referral form, team, youth reference group, volunteering opportunities, presentation and resource request and feedback forms.

Services available

Mental Health Services

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Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Doctor (GP)

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GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Alcohol & Drug Services

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Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work & Study Services

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Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Reference Group

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A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs

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Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

More information

Service Provider Referral Form (Click to show below) (Click to hide below)

Service providers can download a referral form for headspace Bankstown here.

Please return this form either by email through headspace.bankstown@richmondpra.org.au or fax on (02) 9790 7615.

For after hours services, please contact:
- eheadspace on 1800 650 890 or eheadspace.org.au (9am-1am, 7 days a week)
- The Kids Helpline on 1800 55 1800 (24/7)
- Lifeline on 13 11 14 (24/7)

In case of a crisis or emergency, please contact:
- Mental Health Line on 1800 011 511 (24/7)
- Emergency on 000 (24/7)

Praise, Suggestions & Feedback (Click to show below) (Click to hide below)

Do you have any praise, suggestions and feedback about headspace Bankstown's services or centre?

We'd love to hear your ideas about headspace Bankstown.

You can do this by filling out a quick survey below. It is private and confidential so you don’t have to leave your details, however, if you would like to receive a response from from us, please leave your contact details in the last section of the survey.

This is a way for you to have your say about headspace Bankstown.

Access our Praise, Suggestion & Feedback survey here.

Our Office (Click to show below) (Click to hide below)

  • Did you know that at headspace Bankstown we have a youth friendly General Practitioners (GP)?
    Our GPs here are Dr. Kiely Kim & Dr. Susan Baroudy
    Susan works here on Monday and Wednesday's 9-5pm by appointment only
    Kiely works here on Tuesday's from 9-5pm by appointment only
    To make an appointment with Susan or Kiely, please call 9393 9669

    For more information about getting help from a GP, please visit here.

  • Our office is in the process of being accredited with Agpal
  • We use bulk-billing arrangements here through Medicare so when you visit and use our services, it will not cost you anything and you will not be out of pocket
  • We have clinicians and psychologists here who speak Arabic, Turkish, Polish, Russian, Norwegian and Vietnamese
  • We use Translating and Interpreting Services (TIS) for all other languages
  • Our building has wheelchair access and wheelchair parking available at the back of the building (access through Sir Joseph Banks Street)

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    Reception

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    Waiting Area

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    Waiting Area

Service & Community Development (Click to show below) (Click to hide below)

headspace Bankstown provides youth mental health services to schools and the community in the Bankstown and Canterbury local area.
The Service & Community Development Officer is able to provide the following:

- Attend a mental health event and hold a stall
- Provide educational workshops on mental health topics
- Presentations about our service and referral pathways
- Promotional material, and
- In service tour where you are able to visit our centre, meet our staff and find out more about headspace Bankstown

The services provided have a health promotion and education focus.
We deliver these services to promote positive mental health and wellbeing (please note that these services do not have a medical or therapeutic focus).

Please download and fill out our SCD Request Form for any of the above services and return it to jennie.dang@richmondpra.org.au

For more information, please contact the Service & Community Development Officer at headspace Bankstown:
Jennie Dang
E: jennie.dang@richmondpra.org.au
P: 9393 9669

Social Media (Click to show below) (Click to hide below)

To keep up to date with our upcoming events, photos and other happenings at our centre, please follow us on Facebook!

We're also on Instagram and you can follow us by searching for @headspace_bankstown

Consortium Partners (Click to show below) (Click to hide below)

As part of headspace Bankstown, we have contributing partners who support our centre by providing other services that young people may access alongside our services.

We would like to acknowledge and thank our contributing partners:

  • Salvation Army (headFYRST)
  • Aftercare
  • New Horizons
  • South West Sydney Local Health District
  • Black Dog Institute
  • DAMEC
  • One Door Mental Health
  • Canterbury Bankstown City Council
  • ACON

Finding Our Centre (Click to show below) (Click to hide below)

Our centre is located in the 'Bankstown City Capital Centre', which is directly across from Bankstown Central Shopping Centre, next to McDonald's on Rickard Road.

Our address is Suite 1, 41-45 Rickard Road, Bankstown. We are located on the ground floor straight down the foothpath in the first photo.

If you're having a little trouble finding us, please call on 9393 9669, let reception know that you are unable to find the office and tell us your location and we can try and guide you to our office.

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The front of our building

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The front of our office

Meet Our Team (Click to show below) (Click to hide below)

Here at headspace Bankstown, it takes a bunch of wonderful and passionate people to complete our team and help support the young people that visit our centre.

Our Team Includes:
Tom - Clinical & Operations Manager
Erin - Practice Manager
Tracie - Administration Support Officer
Jennie - Service & Community Development Officer
Fatima - Senior Youth Access Clinician
Emely - Senior Youth Access Clinician
Emma - Senior Youth Access Clinician
Youth Reference Group - 14 local young people from the local South West Sydney (Simona, Jenny, Abishek, Brian, Chloe, Corey, Patrick, Zoe, Poppy, Joanna, Kylie, Madsen, Anita and Mimi)

Private Practitioners (PP):
Kate - Registered Psychologist
Jake - Registered Psychologist
Christine - Registered Psychologist
Irene - Registered Psychologist
Belinda - Clinical Psychologist

Doctors:
Dr. Kiely - GP
Dr. Susan - GP
Dr. Josie - Psychiatrist

Contributing Consortium Members:
Kareem - Employment Consultant
Tanya - PHAMS Aboriginal Worker
Minerva - PHAMS Worker
Jolene - Alcohol & Drug Counsellor
Sara - Carer Advocate
Katie - Youth Legal Advisor

Groups:
Lauren - Yoga Teacher

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