headspace
Wangaratta

The Youth Reference Group (YRG) is a passionate group of young people from our region who are determined to make a difference in the lives of their peers. Our members come from diverse backgrounds and a range of ages, all united in our shared passion for advocacy around youth mental health. 

headspace Albury Wodonga and headspace Wangaratta rely on the YRG for valuable advice and opinions, ensuring that young people's voices are heard in decisions that shape our service. Together, we organise events and campaigns to spread awareness about mental health and break down stigmas surrounding mental illness. We also attend events throughout the region to promote headspace and make sure people know how to access our services.

As a member of the YRG, you'll receive training to equip you with the skills necessary to make a real impact. So if you're 16 to 25 years old, passionate about making a difference and want to join our cause, we'd love to hear from you!

If you want to know more check out the YRG webpage.

Let's work together to positively change the lives of young people in our region!

Making an appointment to come and see someone at headspace Wangaratta is easy!

To make a referral, you can:

• Call us on 1300 332 022, or
• Drop into our site at 44 Rowan Street, Wangaratta (see the location section for a map) and have a chat with one of our friendly receptionists, or
• Fill out this form and email it to headspaceAW@gatewayhealth.org.au.

If service providers are making a referral on your behalf we need a referral form completed. It can be made by a professional (GP or worker from another service), school, a friend or family member with your consent.

Once your referral has been received one of our friendly Engagement and Access workers will contact you (or the allocated contact person indicated on your referral form), and they will arrange an appointment for you to have a chat about what is happening for you. They will then organise a plan with you about how we can help you best.

* Please keep in mind that we are a voluntary service, so the young person that is being referred to us must know about and consent to the referral.

The referral form can be downloaded here and return it via fax on (02) 6024 5792 or email to headspaceaw@gatewayhealth.org.au

Find our Welcome Pack here 

headspace is a FREE or low cost support option.

Once you turn 15 years old, you are able to obtain your own Medicare card. Your own Medicare card allows you to access a range of medical and health services for free or at a lower cost. To access free services at headspace Albury Wodonga, young people are required to have either their family Medicare card number or their own. Read more about what a Medicare card allows and how to apply for one.

If you have question about Medicare cards and accessing headspace please give us a call to chat further.

headspace Wangaratta has a team of dedicated and passionate youth health professionals who are here to support you.

We have engagement and access intake, youth workers, counsellors, senior clinician, community awareness and engagement officer and our centre manager. 

In addition to our core staff we have visiting staff from; Junction Support Services, Mind Australia, Albury Wodonga Aboriginal Health Service, Albury Wodonga Health, YES Unlimited, The Personnel Group, The Centre for Continuing Education and NESAY

If you would like to contact one of our friendly staff, please email us: headspaceAW@gatewayhealth.org.au

Here at headspace Wangaratta we value your feedback. If you have a complaint, compliment or suggestion please fill in our Feedback Form

Please note, the link takes you to the Gateway Health Feedback form. headspace Wangaratta WILL receive your feedback when you use this form, and your feedback and information will remain confidential. 

For more information on Gateway Health client's rights and responsibilities, including confidentiality, privacy and feedback click here.

family & friends survey

To request the support of our Community Awareness and Engagement (CAE) team, please fill out a request form here. 

We require at least 4 weeks' notice (6 weeks for peak periods/dates), so please get in early!

Follow us on Instagram: Albury Wodonga and Wangaratta and Facebook: Albury Wodonga and Wangaratta to stay updated with what’s happening in our centres!

Meet the CAE team

Youth Pride Coordinator

Belle (They/Them)

Belle facilitates the Way Out Wodonga program, supporting LGBTQIASB+ young people by providing advice, information, and support. Belle is your go-to for anything Pride, including event attendances and social connection opportunities for LGBTQIASB+ young people. 

If you would like to request Belle's attendance at an event, activity, or meeting, please fill out this form.

Community Awareness & Engagement Coordinator

Lara (She/Her)

Lara supports young people, services and organisations within our communities by facilitating mental health and wellbeing presentations, workshops, collaborations and events. 

If you are a school, service, club, community group or organisation, please fill out this form to begin the booking process. 

Cultural Connections Coordinator 

Ruby (She/Her)

Ruby's position aims to ensure the cultural safety and inclusiveness of our local headspace centres by engaging with culturally-and-linguistically-diverse-focused groups and organisations throughout our communities. 

If you would like Ruby to engage with the young people at your multicultural group, organisation, or service by providing information about headspace Albury Wodonga and headspace Wangaratta, or attend or collaborate on a multicultural event or activity, please fill out this form. 

Peer Worker

Jo (She/Her)

Jo utilises her lived experience to provide safe, inclusive social connection opportunities for young people. If you would like to contact Jo with any questions regarding Peer Work or your current social groups, please see this form. 

If you have any questions, please contact headspacengagement@gatewayhealth.org.au

headspace Wangaratta receives many requests so please understand that whilst we would love to attend, it is not always possible.

family & friends welcome pack

headspace is a Family and Friends inclusive service. We believe that you play an important role in your young person's journey to better wellbeing. We also understand that family and friendships can take many different forms.

Click HERE to view our Family and Friends Welcome Pack

family & friends survey

eheadspace

eheadspace is an online and telephone support service that provides confidential mental health and well-being support, information and referral to young people, their families and friends. The service is available seven days a week and provides a safe and supportive space for young people to discuss their concerns.

You can make an eheadspace account here

You can find more info on eheadspace here

telepsychiatry

In addition to eheadspace, headspace National also offers telepsychiatry appointments, which allow young people to access psychiatry services remotely, without having to visit a clinic in person. This service is particularly beneficial for young people who may live in rural or remote areas, or who have difficulty accessing traditional mental health services.

You can find out more information on telepsychiatry here

work and study

headspace National also provides a range of work and study services which are designed to help young people achieve their education and employment goals. These services include vocational and educational counselling, assistance with job applications and interview skills, and support for young people with disabilities or other barriers to employment.

To learn more about headspace work and study, click here 

hAPI

hAPI is a pre-appointment survey that we ask you to fill out before you come to your appointment; these surveys give us an idea of how you’ve been feeling before your appointment and supports us to be able to give you the best care possible.

You’ll receive a link to the survey via SMS before your appointment. If you forget to fill it out beforehand, don’t worry! We can help you in the centre.

headspace in schools

headspace in Schools is an initiative by headspace National that aims to support young people's mental health and well-being in educational settings. headspace National recognises that schools play an essential role in supporting the mental health of young people, which is why they have developed a range of programs that can be delivered in schools.

The school programs are designed to help students develop the skills and knowledge they need to manage their mental health and well-being. Offering a variety of programs, including mindfulness and meditation, resilience-building workshops, and mental health literacy sessions. These programs are delivered by headspace National trained and experienced staff, who work closely with schools to ensure that they meet the specific needs of their students.

Early intervention is key to promoting positive mental health outcomes for young people. By providing support and resources in schools, headspace can help young people develop the skills and resilience they need to navigate life's challenges. headspace National school programs are designed to be fun, engaging, and interactive and create a safe and inclusive environment where all students feel supported and valued.

You can find out more information on headspace in schools here

Struggling with addiction can be overwhelming and exhausting, but you don't have to face it alone.

At headspace, our AoD (Alcohol and other Drugs) youth outreach team understands the challenges of recovery and is here to provide the support and guidance you need.

Whether you're looking to reduce your substance use or seeking help to stop completely, our team in Albury/Wodonga and Wangaratta can assist you. We can even connect you with detox and rehab services if necessary.

Request a referral for the AoD Youth Outreach team by contacting headspace, and we'll take care of the rest. With our expertise, we can make your journey to recovery as hassle-free as possible.

Our AoD youth outreach team can provide (not limited to)

• A safe and confidential space for you to talk about your substance use.
• Offer rehab and detox options and provide transport one way.
• Harm minimisation.
• Psycho-education around illicit substances.
• Party safe information.
• Goal setting.
• Reductions plans to suit each individual.
• Relapse prevention.

One of the services we work closely with that provides youth detox and rehab is YSAS– check out their facilities in the link below; we bet it's not what you were expecting!

Youth Support + Advocacy Service

 We also work closely with Williams House check them out here! - Williams House