headspace
Osborne Park

If you're aged 12-25 and going through a tough time, why not give headspace Osborne Park a call? You can access headspace no matter how big or small your problem may seem.

What kind of things can you help me with?

You can talk to us about anything, here are some common examples:

•  feel down, stressed or can't stop worrying
•  don't feel like yourself anymore
•  can't deal with school/uni/work or are finding it difficult to concentrate- are feeling sick or   worried about your health
•  want to cut down on your drinking or other drug use
•  want to talk about sexuality, identity or relationships
•  are having difficulties with friendships or parents/carers
•  have sexual health issues or want information about contraception
•  are being bullied, hurt or harassed
•  are worried about work or study or if you're having money trouble
•  need someone to talk to

If you are not sure if we can help or not then just give us a call!

How old do I have to be?

headspace provides services to young people between the ages of 12 and 25 and their families.

How much does it cost?

Our services at headspace Osborne park are low or no cost. Some services will require you to have a referral from a doctor. But don't worry; we can help with this as well. 

Do I need a Medicare Card?

Some services, (like seeing a psychologist or doctor), might require you to have a Medicare card. If you don't have one you can click here to go to the Medicare website and easily apply for one. If you need some help just give us a call on 0892089555 and we will guide you through the process, step by step.   

If for some reason you can't apply for a Medicare card we have many other headspace services (like general counselling) which don't require you to have one. Also, we work with other awesome organisations at our headspace Osborne Park centre who don't require a Medicare card to access their services. 

How do I make an appointment?

First step is to give us a call on (08) 9301 8900 or email us at info@headspaceospk.com.au and talk to one of the team who will:

• Chat with you about what you are wanting help with
• Explain to you the services we are able to provide; and
• Work with you to develop a plan for how your needs can best be met

We will then use this information to match you up with a worker who will contact you to book a face to face appointment.

You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you.

Do my parents need to come with me?

It's up to you! It's great if parents can come and support you, but we also understand this may be difficult sometimes for many reasons. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you chose to.

Do I need to bring anything with me?

If you have a Medicare card you may bring it with you, but don't worry if you don't have one because we can help you get one.

For information on the Medicare card and for alternatives for young people who cannot access Medicare or other government funded healthcare programs please go to Services Australia.

Do I need a referral to come?

No you don't need a referral. Just give us a call and talk to one of the team to see how we can help.  You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you.

Do you tell people what I say?

At headspace we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. If this happens, we will let you know first. Keeping you and other people safe is our main concern.

What if I'm not ready to speak to someone face-to-face?

It's not unusual to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week. To access eheadspace for the first time all you need to do is to create your headspace account or phone 1800 650 890.

Do you have a waiting list?

Our waiting list is usually shorter than many other services - usually about 2 to 6 weeks from your first call to your first appointment. Give us a call on (08) 9301 8900 to check our current wait times.

I'm an adult wanting more information on how I can support my young person. Where can I go for information or support?

The family helpline

A confidential telephone counselling and information service for families with relationship difficulties. It is available 24 hours, 7 days a week on (08) 9223 1100.

The Parenting WA Line

A telephone information and support service on parenting. It is available 24 hours, 7 days a week on (08) 6279 1200 or 1800 654 432.

Parent Drug and Information Service

(08) 9442 5050

Helping Minds (formally ARAFMI) 

A one-stop-shop for mental health carers in Western Australia. For more info check out Helping Minds.

General Referrals for headspace Osborne Park

headspace-Osborne-Park-Referral-Form-Final.pdf

Are you a young person aged between 12 and 25?

• Call us on (08) 9208 9555 Monday to Friday during business hours
• Drop in Monday to Friday during business hours and make an appointment; OR
• Email us at info@headspaceospk.com.au

Young people can refer themselves, or family members, friends, schools, GP's and other organisations can refer with the young persons consent.

Are you an organisation/school support staff/GP referring a young person for support?

• Call us on (08) 9208 9555 Monday to Friday during business hours to discuss the referral; OR
• Fill out the attached referral form and email it to info@headspaceospk.com.au; OR
• Fax the completed referral form to (08) 9208 9555

Are you a GP referring a young person for counselling with a Mental Health Treatment Plan?

Please fill out the referral form above for our bulk billed Better Access Psychology Service and email the completed form, along with the young persons Mental Health Treatment Plan, to info@headspaceospk.com.au or fax to (08) 9208 9599.

Referrals to headspace Early Psychosis

Please contact our Mobile Assessment Treatment Team (MATT):

• Click here to complete the headspace Early Psychosis Referral Form the completed form can be faxed, emailed or posted using the below contact information
• Phone: (08) 9301 8900
• Fax: (08) 9301 0859
• Email: earlyPsychosisReferral@headspacejoondalup.com.au  
• Please note the referral form is not mandatory and referrals can be made in the form of letters, emails or self-referrals. 

Once the client's details have been recorded, a friendly Duty Officer from MATT will make contact within 24 hours.

About the headspace Early Psychosis Team

headspace Early Psychosis at Osborne Park is a continuing care team of multidisciplinary professionals who provide recovery orientated, early intervention services to young people aged 12-25 who are experiencing a First Episode of Psychosis or at Ultra-High risk of experiencing Psychosis. Our service is based on EPPIC (Early Psychosis Prevention and Intervention Centre) from Orygen Youth Health. Our practice and service provision are based on assertive outreach, family work, functional recovery and partnerships with other community organisations to enhance care. 

headspace Early Psychosis Osborne Park is a 'Spoke' of the headspace Early Psychosis Joondalup 'Hub', we work closely with the Hub to ensure continuity of service. The Hub provides extended hours of service to clients accessing headspace Early Psychosis at Osborne Park, as well as specialist services such as functional recovery groups and family therapy. 

headspace Osborne Park offers a range of free groups and workshops for young people and for their family and friends.

Group themes vary from life-skills to socialising to general support. Groups are a great way to connect with others, gain new perspectives and get practical information in a safe and inclusive space.

Our current groups are:

Arts & Craft Group

What: A low-pressure social group where you can chat, meet people, or just hang out while we do some art! Each week we have a different art activity.

Who: Anyone ages 12-16

When: Every other Wednesday from 4pm to 6pm

Where: headspace Osborne Park

Sign up here

Social Games Group

What: A low-pressure social group where you can chat, meet people, or just hang out over board games and video games. 

Who: Anyone ages 12-25

When: First Saturday of each month, 2pm-4pm

Where: headspace Osborne Park

Sign up here

Dungeons & Dragons Group

What: A 6 session Dungeons & Dragons campaign, supportive and low-pressure and all about the fun of adventuring!

Who: Anyone ages 12-25, experienced or brand new

When: Every other Thursday, 4pm-6pm

Where: headspace Osborne Park

Sign up here

Youth Reference Group

What: A volunteer group who help give headspace Osborne Park a helping hand and advocate for youth mental health care.

Who: Anyone ages 16-25

Click here for more information

headspace Osborne Park is a free and confidential service that helps young people aged 12-25 with health & wellbeing services.

We aim to provide holistic support to young people, family and friends.  As part of this, we support the community through a range of educational and community engagement activities to promote positive mental health and healthy coping strategies.

For all community engagement requests (e.g. school presentations, event attendance) please complete the Community Engagement Request Form

Community Engagement Request Form

Once a request has been received, we will make contact to get more information about the engagement activities.

Presentations and Workshops

Requests must be submitted at least two weeks before the desired presentation date. Due to high demand we may not be able to attend every request. If we are unable to deliver a workshop or presentation, we will endeavour provide options for alternative support (e.g. distributing headspace resources).

We have four core presentations/workshops available for delivery. Please see table below for more details. If you have specific topics you would like us to cover, please let us know and we will try to accommodate.

• Understanding stress and transitioning to high school
• Mental Health 101
• Self-care and managing stress
• Leaving school

Each presentation is a stand alone session, however, the presentations are designed to be delivered across a young person’s schooling. Lower participant numbers generally achieve higher levels of engagement and will be prioritised. If your booking is for a group larger than 250 young people, we may need to be given extra time to prepare.

Please let us know if there are any specific issues or topics that may be sensitive to your young people so we can ensure our content is both appropriate and engaging.

Events

We also attend community and school events to promote positive mental health. We can supply a range of engaging activities for events to prompt discussions of mental health and knowledge of support services. We will also provide headspace resources and a limited amount of headspace merchandise.

Due to the large number or requests we receive, we cannot attend every event. If we cannot attend, we will endeavour to provide alternative support (e.g. information resources).

Please note, we cannot supply trestle tables.

Requests must be submitted at least two weeks before the desired presentation date.

Protocols

To carry out successful facilitation of workshops, presentations and engagement activities headspace Osborne Park require the following protocols to be agreed upon and enacted prior to engagement.

1. Clinical and OSH risk lies with the hosted organisation. Any matters relating to risk are referred to the onsite teacher/psychologist for follow up with the young person and their organisational protocols.
2. Behaviour management is the sole responsibility of the onsite teachers or staff member within the class, while the presentation/workshop/program is being delivered.
3. At least one organisation staff member must be present at all times. The staff member is to be visible at all times and be available for the entire facilitation process and proactive in addressing behaviour management concerns.

If you have any questions about these services please do not hesitate to contact us by emailing info@headspaceospk.com.au with the subject line 'Community Engagement' or giving us a call on 9208 9555.

Are you looking for headspace resources to distribute to young people and their family and friends? Shoot us an email at info@headspaceospk.com.au or call us at 9208 9555.

Please allow up to 5 business days for us to confirm your request.

Make a donation

If you would like to make a donation to our service, you can click this link here. Note that this link is hosted on Black Swan Health's website, the local health organisation that delivers headspace Osborne Park's services.