headspace Osborne Park is a free and confidential service for young people aged 12-25. We can help with mental health, physical and sexual health, alcohol or drug use, and work and study.
Professionals and other services; a GP mental health plan is not needed to refer. Please note we are not a crisis service.
- Monday: 8:45am - 5:00pm
- Tuesday: 8:45am - 7:00pm
- Wednesday: 8:45am - 7:00pm
- Thursday: 8:45am - 7:00pm
- Friday: 8:15am - 5:00pm
- Saturday: 8:30am - 4:30pm
- Sunday: Closed
headspace Osborne Park is operated by Black Swan Health. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Perth North (WA Primary Health Alliance Ltd).
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
A headspace early intervention program to improve the lives of young people, and their families, who are affected by psychosis.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
Sexual health screenings on site or links to local services.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
If you're aged 12-25 and going through a tough time, why not give headspace Osborne Park a call? You can access headspace no matter how big or small your problem may seem.
You can call or drop in to headspace Osborne Park and talk to one our team members Monday to Friday between 8.30am and 4pm.
In the first instance, please call us on 9208 9555 and speak with our Duty Officer about what's happening and we can go from there. Face-to-face appointments can be arranged if required.
If you are a young person contacting headspace Osborne Park for supports for yourself, you will first chat with our Duty Officer who will:
- Chat with you about what you are wanting help with
- Explain to you the services we are able to provide; and
- Work with you to develop a plan for how your needs can best be met.
If you're not able to phone us, or if you don't feel comfortable in doing so, you can email email@example.com with your contact details and a headspace team member will get back to you either by phone or email to discuss referral options.
You can also contact eheadspace, a free online and phone support service for young people, on 1800 650 890 or visit connect with us 1-on-1 to have a confidential chat online
If you are in crisis please contact emergency services:
- Mental Health Emergency Response Line (MHERL) - 1300 555 788
- Acute Response Team (ART) - 1800 048 636
- Kids Help Line - 1800 55 1800
- Lifeline Australia - 13 11 14
If headspace Osborne Park sounds like the right place for you, our duty officer will complete an intake form with you. They will ask you a few straight forward questions about your situation. This shouldn't take longer than 5 minutes. The next step will be inviting you in for an assessment to work out exactly how we can help you.
Frequently asked questions
What kind of things can you help me with?
headspace Osborne Park can help with concerns or questions related to general health, mental health and wellbeing, employment, education and training, and alcohol and other drug concerns. If you are not sure if we can help or not then just give us a call.
How old do I have to be?
headspace provides services to young people between the ages of 12 and 25 and their families.
Do my parents need to come with me?
Although we feel it's great if parents can come and support you, we also understand this may be difficult sometimes for many reasons. Therefore your parents don't have to attend headspace with you. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you chose to.
How much does it cost?
headspace services are free of charge.
Do I need to bring anything with me?
If you have a Medicare card you may bring it with you, but don't worry if you don't have one because we can help you get one.
For information on the Medicare card and for alternatives for young people who cannot access Medicare or other government funded healthcare programs please go to Services Australia.
Do I need a referral to come?
No you don't need a referral, if you are between the ages of 12 and 25 just give us a call and talk to one of the team to see how we can help. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you.
Do you tell people what I say?
At headspace we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. Keeping you and other people safe is our main concern.
How do I make an appointment?
First step is to give us a call on (08) 9301 8900 or email us at firstname.lastname@example.org and talk to one of the team who will:
- Chat with you about what you are wanting help with
- Explain to you the services we are able to provide; and
- Work with you to develop a plan for how your needs can best be met
We will then use this information to match you up with a worker who will contact you to book a face to face appointment.
You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you.
What if I'm not ready to speak to someone face-to-face?
It's not unusual to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week. To access eheadspace for the first time all you need to do is to create your headspace account or phone 1800 650 890.
Do you have a waiting list?
We try and see people as quickly as possible but sometimes you might have to wait a couple of weeks for an appointment.
I'm wanting more information on how I can support my young person. Where can I go for information or support?
The family helpline
A confidential telephone counselling and information service for families with relationship difficulties. It is available 24 hours, 7 days a week on (08) 9223 1100.
The Parenting WA Line
A telephone information and support service on parenting. It is available 24 hours, 7 days a week on (08) 6279 1200 or 1800 654 432.
Parent Drug and Information Service
(08) 9442 5050
Helping Minds (formally ARAFMI)
A one-stop-shop for mental health carers in Western Australia. For more info check out Helping Minds.
How old do I have to be to come to headspace?
We help young people aged between 12 - 25.
You can talk to us about anything, here are some common examples:
- feel down, stressed or can't stop worrying
- don't feel like yourself anymore
- can't deal with school/uni/work or are finding it difficult to concentrate- are feeling sick or worried about your health
- want to cut down on your drinking or other drug use
- want to talk about sexuality, identity or relationships
- are having difficulties with friendships or parents/carers
- have sexual health issues or want information about contraception
- are being bullied, hurt or harassed
- are worried about work or study or if you're having money trouble
- need someone to talk to
How much does it cost?
Our services at headspace Osborne park are low or no cost. Some services will require you to have a referral from a doctor. But don't worry; we can help with this as well.
Do I need a Medicare Card?
Some services, (like seeing a psychologist or doctor), might require you to have a Medicare card. If you don't have one you can click here to go to the Medicare website and easily apply for one. If you need some help just give us a call on 0892089555 and we will guide you through the process, step by step.
If for some reason you can't apply for a Medicare card we have many other headspace services (like general counselling) which don't require you to have one. Also, we work with other awesome organisations at our headspace Osborne Park centre who don't require a Medicare card to access their services.
How do I make an appointment?
Making an appointment is simple; just phone or email us to find a time that suits you. You can also ask a friend, parent, other family member, health worker or community agency to contact headspace for you.
General Referrals for headspace Osborne Park
Are you a young person aged between 12 and 25?
- Call us on (08) 9208 9555 Monday to Friday during business hours
- Drop in Monday to Friday during business hours and make an appointment; OR
- Email us at email@example.com
Young people can refer themselves, or family members, friends, schools, GP's and other organisations can refer with the young persons consent.
Are you an organisation/school support staff/GP referring a young person for support?
- Call us on (08) 9208 9555 Monday to Friday during business hours to discuss the referral; OR
- Fill out the attached referral form and email it to firstname.lastname@example.org; OR
- Fax the completed referral form to (08) 9208 9555
Are you a GP referring a young person for counselling with a Mental Health Treatment Plan?
Please fill out the referral form above for our bulk billed Better Access Psychology Service and email the completed form, along with the young persons Mental Health Treatment Plan, to email@example.com or fax to (08) 9208 9599.
Referrals to headspace Early Psychosis
Please contact our Mobile Assessment Treatment Team (MATT):
- Click here to complete the headspace Early Psychosis Referral Form the completed form can be faxed, emailed or posted using the below contact information
- Phone: (08) 9301 8900
- Fax: (08) 9301 0859
- Email: earlyPsychosisReferral@headspacejoondalup.com.au
- Please note the referral form is not mandatory and referrals can be made in the form of letters, emails or self-referrals.
Once the client's details have been recorded, a friendly Duty Officer from MATT will make contact within 24 hours.
About the headspace Early Psychosis Team
headspace Early Psychosis at Osborne Park is a continuing care team of multidisciplinary professionals who provide recovery orientated, early intervention services to young people aged 12-25 who are experiencing a First Episode of Psychosis or at Ultra-High risk of experiencing Psychosis. Our service is based on EPPIC (Early Psychosis Prevention and Intervention Centre) from Orygen Youth Health. Our practice and service provision are based on assertive outreach, family work, functional recovery and partnerships with other community organisations to enhance care.
headspace Early Psychosis Osborne Park is a 'Spoke' of the headspace Early Psychosis Joondalup 'Hub', we work closely with the Hub to ensure continuity of service. The Hub provides extended hours of service to clients accessing headspace Early Psychosis at Osborne Park, as well as specialist services such as functional recovery groups and family therapy.
headspace Osborne Park offers a range of free groups and workshops for young people and for their family and friends.
Group themes vary from life-skills to socialising to general support. Groups are a great way to connect with others, gain new perspectives and get practical information in a safe and inclusive space.
Click here to open our Groups Sign-Up form!
Upcoming groups for young people at headspace Osborne Park.
Empower Hour: Ages 12-25. Empower Hour is a free group for young people with a focus on practical tips for looking after your wellbeing - that is, your mental, emotional, social, and physical health.
You can attend whichever topics you’re interested in. Come along and we'll share a variety of tools for building a healthy headspace - the rest is up to you!
- Tuesday 17th October: Worrier to Warrior
- Thursday 2nd November: Be Beautifully You
- Wednesday 15th November: Managing Your Mood
- Tuesday 28th November: Cooling the Flames
We have partnered with the YEP crew to bring you a group on relationships and consent.
The Youth Educating Peers (YEP) project seeks to support young people to maintain healthy and positive relationships and sexual experiences. This workshop will be talking about healthy relationships and consent.
headspace Osborne Park is a free and confidential service that helps young people aged 12-25 with health & wellbeing services.
We aim to provide holistic support to young people, family and friends. As part of this, we support the community through a range of educational and community engagement activities to promote positive mental health and healthy coping strategies.
For all community engagement requests (e.g. school presentations, event attendance) please complete the Community Engagement Request Form
Once a request has been received, we will make contact to get more information about the engagement activities.
Presentations and Workshops
Requests must be submitted at least two weeks before the desired presentation date. Due to high demand we may not be able to attend every request. If we are unable to deliver a workshop or presentation, we will endeavour provide options for alternative support (e.g. distributing headspace resources).
We have four core workshops available for delivery. Please see table below for more details. If you have specific topics you would like us to cover, please let us know and we will try to accommodate.
- Understanding stress and transitioning to high school
- Mental Health 101
- Self-care and managing stress
- Leaving school
Each presentation is a stand alone session, however, the presentations are designed to be delivered across a young person’s schooling. Lower participant numbers generally achieve higher levels of engagement and will be prioritised. If your booking is for a group larger than 250 young people, we may need to be given extra time to prepare.
Please let us know if there are any specific issues or topics that may be sensitive to your young people so we can ensure our content is both appropriate and engaging.
Understanding stress and transitioning to high school (years 7 – 8 only)
11 - 13
Mental Health 101
13 - 18
Self-care and managing stress
13 - 18
Leaving school (years 11-12 only)
16 - 18
We also run a series of workshops designed for groups of 4 – 30. These workshops provide a more in-depth look at a range of mental health and sexual health topics. Each workshop series can be customised for your young people. Topics include:
- Mental health: sleep, communicating with confidence, mindfulness, understanding and accepting yourself, anger, self-esteem and body image and healthy thinking.
- Sexual health: respectful relationships, consent, sexting and sexuality in online spaces, STIs and contraception.
We can run stand alone workshops, however, we recommend multiple to allow for greater engagement. We are happy to combine a mix of mental health and sexual health topics.
Due to the tailored nature of the workshops, if you select ‘workshops’ on the Community Engagement Request Form we will make contact to discuss topics.
We also attend community and school events to promote positive mental health. We can supply a range of engaging activities for events to prompt discussions of mental health and knowledge of support services. We will also provide headspace resources and a limited amount of headspace merchandise.
Due to the large number or requests we receive, we cannot attend every event. If we cannot attend, we will endeavour to provide alternative support (e.g. information resources).
Please note, we cannot supply trestle tables.
Requests must be submitted at least two weeks before the desired presentation date.
To carry out successful facilitation of workshops, presentations and engagement activities headspace Osborne Park require the following protocols to be agreed upon and enacted prior to engagement.
- Clinical and OSH risk lies with the hosted organisation. Any matters relating to risk are referred to the onsite teacher/psychologist for follow up with the young person and their organisational protocols.
- Behaviour management is the sole responsibility of the onsite teachers or staff member within the class, while the presentation/workshop/program is being delivered.
- At least one organisation staff member must be present at all times. The staff member is to be visible at all times and be available for the entire facilitation process and proactive in addressing behaviour management concerns.
If you have any questions about these services please do not hesitate to contact us by emailing firstname.lastname@example.org with the subject line 'Community Engagement' or giving us a call on 9208 9555.
We hope to hear from you soon!
headspace Osborne Park
Are you looking for headspace resources to distribute to young people and their family and friends?
Complete tour Resource Request Form and we will contact you to confirm your request.
Due to high demand for resources, we may not be able to supply the desired number of resources. Please allow up to 5 business days for us to confirm your request.
If you have any questions feel free to give us a call on 9208 9555.
Make a donation
If you would like to make a donation to our service, you can click this link here. Note that this link is hosted on Black Swan Health's website, the local health organisation that delivers headspace Osborne Park's services.