headspace
Mandurah

Anyone aged 12-25 seeking support with their mental or physical well being is welcome at our centre. You do not need to have a diagnosed condition to access support at headspace. We can also help parents, families, and carers who want information or support about how to help the young person in their lives.

We are an inclusive service which celebrate the strengths and differences of all people in our community. Our staff have had training to work with people from Culturally or Linguistically Diverse backgrounds, people with a disability, young LGBTQIA+ people and rainbow families, and Aboriginal and/or Torres Strait Islander peoples.

Please note a medicare card is not required to access headspace services. If you would like support around getting a medicare card please head to the medicare section of this website.

Young people, their friends, and families can refer themselves or someone they know to headspace, by simply calling us on 9544 5900 between 8:30am - 4:30pm Monday to Friday. Alternatively, you can come in to our centre during opening hours, or email hello@headspaceman.com.au

When you first call, a worker will record your basic contact information (including name, date of birth, gender, pronouns, contact number, address, and emergency contact information) and arrange for an Access Clinician to call you back in 1-5 working days. The Access Clinician will call back to have a 15-20 minute chat about what's going on for you and what support you would like. If you're not comfortable speaking over the phone we can arrange to meet face to face to have this chat.

Events, Workshops & Presentations

We provide educational workshops and presentations that can be delivered to young people aged 12 to 25, as well as presentations that can be tailored for school staff, parents and service providers. Some examples are:

·        Meet headspace 

·        Anxiety

·        Bullying & cyberbullying

·        Mental health, stress and you

If you are interested in having us attend your school, organisation or event, please complete a short form here, or email hsManCE@headspace360.com.au Please try and get your requests to us three weeks prior to your preferred date so that we can manage your request.

P.S. There is no cost associated with headspace attending or present at your event!

Events

We also attend community and school events to promote positive mental health. We can supply a range of engaging activities for events to prompt discussions of mental health and knowledge of support services. We will also provide headspace resources and a limited amount of headspace merchandise.

Due to the large number or requests we receive, we encourage you get in contact with us two weeks prior so that we can do our best to attend.

Please note, we cannot supply trestle tables.

Rules of Engagement

To carry out successful facilitation of workshops, presentations and engagement activities headspace Fremantle require the following protocols to be agreed upon and enacted prior to engagement.

1.   Clinical and OSH risk lies with the hosted organisation. Any matters relating to risk are referred to the onsite teacher/psychologist for follow up with the young person and their organisational protocols.

2.   Behaviour management is the sole responsibility of the onsite teachers or staff member within the class, while the presentation/workshop/program is being delivered.

3.   At least one organisation staff member must be present at all times. The staff member is to be visible at all times and be available for the entire facilitation process and proactive in addressing behaviour management concerns.

4.   All participants must have consented to photos/videos being posted on social media. If this is not the case please inform us PRIOR to the event.

If you have any questions about these services please do not hesitate to contact us by emailing hsManCE@headspace360.com.au or giving us a call on 9544 5900

Have feedback for us?

If we have come to your school, organisation or event, let us know how we went here!

We value input that will enable us to continually improve how we best respond to young people’s needs. If you have feedback, please feel free to email us at hsManCE@headspace360.com.au

If you would like copies of our headspace resources to distribute to young people and their family and friends, please fill out our Resource Request Form here.

 Due to limited stock, we are unable to provide headspace merchandise to agencies or schools. 

Are you a young person aged 16 to 25 and passionate about helping young people in making a difference in your local community? Join our youth reference group to help provide input into helping our centre evolve to meet the needs of our young people.

As a youth reference group member, you will have the opportunity to be involved in a number of exciting ways, including (but not limited to):

• Have your say and direct youth mental health services in your community
• Working with other young people who are passionate about improving the lives of young Australians
• Have the opportunity to attend conferences and training to support your role as a Youth Reference Group member
• Meeting with prominent leaders and advocates for youth mental health
• Receive training in mental health, alcohol and other drugs, and media, as well as any other training related to your specific area of interest
• Develop a range of skills including working in groups and representing the needs of your peers
• Provide input on centre design and accessibility for young people and their families
• Plan and attend local events to promote headspace Mandurah services
• Provide input into the development of our website and social media
• Provide input into the development of resources for young people, including factsheets, brochures and other promotional materials
• Have the opportunity to be involved in research and the evaluation of headspace services and programs

If you are keen to get involved please contacted us via phone on 08 9544 5900 or by email hello@headspaceman.com.au

headspace Mandurah values diversity and we are strongly committed to providing a safe, inclusive environment for all of our Youth Reference Group members.

We strongly encourage and welcome all young people to apply for this role.

Bianca - Clinical Lead

Gabi - Senior Access Clinician

Monique - Clinical Educator 

Jillian - Access Clinician 

Sarah - Access Clinician 

Lucy - Access Clinician 

Declan - Access Clinician

Teina - Community Engagement Officer 

Sharon - Program Admin

Ali - Program Admin

Our Consortium

360 Health + Community [lead agency], CAMHS, South Metro Community Alcohol and Drug Service [Palmerston Association], Helping Minds, Allambee, Ruah Community Services, Youth Mental Health Services, GP Down South, Peel Medical Services, JSW, Chorus and Peel Youth Services.

Do I have to have a diagnosed condition to come to headspace Mandurah?

You do not need to be diagnosed with a mental health condition to access our services, although our centre can assist those who may be dealing with one. If you are having difficulties with school, work, personal or family relationships, or anything else, our services can provide you with support. 

How can I refer a friend or family member to headspace Mandurah?

If you wish to refer someone to our centre, you will need to make sure that the young person is aware that you have referred them, and is willing to meet with a member from the headspace Mandurah team. The best option is to encourage or support the young person to call our centre and self refer. If they are not comfortable doing this you can call with them, or call on their behalf but a worker may ask that the young person speak with them briefly over the phone to confirm they give consent to access the service. 

How can I help my child, friend or family member who needs support?

Besides referring the young person to headspace or helping them to access our services, you can also check out the headspace national website which has heaps of great information for those supporting young people. If you are concerned about your child or someone you care for, we are able to offer the services of Helping Minds who provide counselling for parents, families, and carers one day a week at headspace Fremantle. Please contact us on 9431 7453 or info@headspacefreo.com.au to book an appointment.

What do I do if a friend or family member says they don't need help (but I think they do)?

headspace is a consent-based service which means that the young person must be willing to engage with us. We do try our best to engage with young people who can benefit from our services which is why we have group programs that are not clinical in nature. This can be a good way of helping a young person to realise that headspace is a safe, youth-friendly place.  We may also suggest eheadspace.org.au which assists young people and gives specialist support to parents and carers who are worried about a young person. This service is easily accessible and may accommodate the needs of the young person greatly if they feel more comfortable talking to someone online or over the phone. This service is available from 9am-1am (EST) seven days a week at Online & Phone Support. It is a great resource for young people who are not yet ready to see someone face-to-face. If you need further advice, please contact us and we will do what we can to help.

How much does it cost to see someone?

All our services are easily accessible and completely FREE of charge. 

What services does headspace offer?

At headspace we try and link people in with the most appropriate service for their needs. At our centre, you can receive services from;

• Counsellors
• Psychologists
• Vocational services (help with Centrelink, work and education)
• Alcohol and/ or drug counselling
• Counselling for parents, families, and carers of those with a mental health issue
• Group programs
• A General Practitioner

Everyone at our centre, including reception staff and volunteers, are trained to work with young people. This helps to make your experience at headspace an enjoyable one in a safe and non-judgemental environment.

Does headspace offer Sexual Health services for young people?

Yes we do! Every Wednesday from 2-4pm

Our services include STI screenings & treatment, cervical screenings, pregnancy testing, emergency contraception and general knowledge and information around sexual health.

For more information about the headspace Mandurah clinic, or to book an appointment, call 9544 5900

For general sexual health information young people can visit www.getthefacts.health.wa.gov.au/

What early intervention services can be offered to those who are affected by psychosis?

headspace Youth Early Psychosis Program is an intervention program offered to help improve the lives of young people, and their families, who are affected by psychosis. These services are designed to support young people in every aspect of their lives, such as education, employment and relationships.

 While these services are not offered at headspace Mandurah, the following centres are able to offer the Youth Early Psychosis Program:

• headspace Joondalup (9301 8900)
• headspace Osborne Park (9208 9555)
• headspace Midland (9274 8860)

How can I become a part of the team at headspace as a worker?

Our centre offers a range of career opportunities to those that are passionate about improving youth mental health awareness, and helping to assist clients in seeking suitable services for their needs. Our vacancies are advertised on our lead agency's website www.360.org.au/careers and seek.com.au. If you do wish to be involved, feel free to send your details to us at hello@headspaceman.com.au. Please note that we do get a very high volume of interest so we may not be able to reply to all queries related to employment.

Can I donate or raise funds for headspace Mandurah?

Sure! We love it when community members get involved to support youth mental health.

If you are interested in raising money for headspace the first thing you need to do is decide whether you would like the funds to contribute to Mandurah specifically, or to headspace National. Please give us a call on 9544 5900 or email hello@headspaceman.com.au if you are interested in raising funds for headspace Fremantle. We will do our best to assist you and support your event.

If you are looking to fundraise for headspace National, please see this document: https://headspace.org.au/assets/Fundraising-Guidlines-by-State/headspace-Guidelines-for-Conducting-a-Fundraising-Event-WA.pdf. Once you fill out the application form, the staff at headspace National will contact you and help to co-ordinate your fundraiser.

We're here to help! If there's anything else you're wondering about that we haven't covered, or if you want more information on any of the above, please call the office on 9544 5900 or email hello@headspaceman.com.au