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Malvern
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1257 High Street, Malvern, Victoria 3144
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Phone (03) 9006 6550
- headspace.enquiries@accesshc.org.au
About
headspace Malvern offers young people aged 12-25 a welcoming environment where they can access confidential and free mental health support, health advice, and general information. We are an inclusive service and a safe space for all young people, family and friends.
How do I make an appointment?
To make an initial appointment or to speak to someone, please give us a call on (03) 9006 6550, or fill out our online form here. If you're not feeling up to contacting us yourself, feel free to ask your family, friend, teacher, doctor or someone else you trust to make the call with you.
To book a GP appointment, call us on (03) 9006 6550 or fill out a registration form and our reception team will contact you.
Hours
- Monday: 9:30am - 5:00pm
- Tuesday: 9:30am - 5:00pm
- Wednesday: 9:30am - 5:00pm
- Thursday: 9:30am - 5:00pm
- Friday: 9:30am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Malvern is operated by Access Health & Community. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, SEMPHN.
Services
If you live near our headspace centre in a rural area but cannot travel in to see us, you can see our mental health workers online.
GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Sexual health screenings on site or links to local services.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Media gallery
More information
headspace Malvern provides mental health support and counselling to young people aged 12-25, and their family, friends and carers.
We provide one-on-one counselling, group therapy programs, family therapy, and mental health promotion and education.
We have a number of services available including:
- Youth-friendly doctors (GPs)
- Psychologists
- Counsellors
- Drug and alcohol worker
- Family therapist
- Peer support worker
- Work and Study clinicians
- And more!
Most of our services are free, and we will ensure that your privacy and confidentiality is maintained and respected.
To access our services, please call us on (03) 9006 6550, fill out an online form or email us at headspace.enquiries@accesshc.org.au to speak with one of our friendly team members.
At headspace Malvern, we have a youth-friendly doctor who can assist you with a range of health-related issues.
Our doctor takes the time to listen to you. Dr Mey Wong offers long appointments to get to know you and understand your concerns. You can read more about our doctor here.
Appointments are free with a Medicare card for young people aged 12-25. Appointments are available in-person, by phone or video.
What can our doctor help with?
- General health checks
- Physical health
- Sexual health
- Counselling and support
- Women's health
- Men's health
- Gender diverse health
To book an appointment, call headspace Malvern on (03) 9006 6550 or fill out a registration form and our reception team will contact you to make an appointment.
We know that it can be overwhelming when using a new service for the first time. We have provided some information so you know what to expect in your first appointment.
In your first appointment, we will take the time to get to know you and hear your story. Your first visit may be in person, on the phone or by video.
At the first visit, you will:
- Complete a brief survey
- Talk to a headspace worker
- Be given the opportunity to share what's been impacting your wellbeing in different areas of your life
- Talk about goals you might want to work on
We will talk to you about important topics like your privacy, confidentiality, rights and responsibilities.
If you would like to read more about our service and the above topics, please click on the links below:
After your initial appointment, our team will provide recommendations of supports that are best suited for you, depending on your goals and needs. These supports may be at headspace Malvern, or another local organisation.
If you have any questions, concerns or would like more information, please reach out to us by calling headspace Malvern on (03) 9006 6550 or email headspace.enquiries@accesshc.org.au.
We know that life can be unpredictable, and you may need to reschedule an appointment. If you cannot make your appointment, it is important that you let us know as soon as possible.
For all appointments at headspace Malvern, we require a minimum of 48 hours' notice for cancelling appointments. To
We do not charge fees for missed appointments and would like to keep it that way. Please help us to do this by letting us know when you can't attend!
You can read our Appointment Cancellation Policy here.
At headspace Malvern, we welcome and appreciate feedback to ensure we provide a quality youth-friendly service.
Please let us know your thoughts about your experience at headspace Malvern. You can give your feedback anonymously if you wish!
You can provide feedback by completing a short-survey here. Your feedback will inform us what we are doing well, and where we can improve.
