Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 7:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: 9:00am - 12:00pm
  • Sunday: Closed

headspace

Glenroy

2A Hartington Street, Glenroy, Victoria 3046
P: (03) 9304 1011 F: (03) 9304 1033

headspace Glenroy is operated by Orygen Youth Health Research Centre.. All headspace centres are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Western Melbourne (Melbourne Primary Care Network Ltd)..

headspace  Glenroy is a health service for young people aged 12 to 25, their families and friends. We provide a range of no and low cost health and well-being services just for young people!

You can come to  headspace  Glenroy if you or someone you know is:

  • feeling down, stressed or can't stop worrying
  • having difficulties with your family or friends
  • want to talk about sexuality, gender identity or relationships
  • finding it hard to deal with school, university or work
  • wanting to cut down drinking or other drug use
  • being bullied, hurt or harassed

headspace Glenroy has a range of free, fun and enjoyable groups for young people aged 12-25 where you can meet other like minded young people whilst learning valuable skills for looking after your mental and physical well being.

To find out more information or to make appointment, give us a call on (03) 9304 1011 to make an appointment. You can call yourself or anyone can make an appointment on your behalf. You are welcome to bring a support person to the appointment too.
Click here for directions!…

Services available

Mental Health Services

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Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Doctor (GP)

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GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Sexual Health Services

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Sexual health screenings on site or links to local services. 

Alcohol & Drug Services

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Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work & Study Services

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Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Reference Group

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A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Youth Programs

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Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Positions available at headspace Glenroy

headspace Glenroy seeks Allied Health Professionals, Part-time/Sessional (Click to show below) (Click to hide below)

Salary: Funded through MBS/ATAPS

Allied Health Practitioners (contractors)

We are seeking expressions of interest from Allied Health Practitioners including clinical psychologists, general psychologists, social workers and occupational therapists who are experienced in providing high quality, evidence-based interventions to young people aged 12-25 for our headspace centres. headspace centres are a ‘one stop shop’ with an enthusiastic and dedicated team of co-located service providers, offering comprehensive support to young people in the four core areas of: primary health, mental health, drug and alcohol services, and vocational/educational services.

 

Jenn and Barnaby

Jenn and Barnaby are two of our outstanding private providers

 

Role Description:

A key component of the mental health services provided within the headspace centres, this is a contracted private practice role with flexibility of hours/days, including the potential for after-hours and weekend work. Services are delivered under the Medicare Better Outcomes for Mental Health Initiative and Access to Allied Psychological Services (subject to eligibility and availability). A range of on-site complementary services are available should you believe additional support is required for any of your clients. They will work in partnership with you to provide a comprehensive, wrap-around service for the young people you see.

 

Let us support you working in private practice within a skilled multidisciplinary team with access to peer consultation, professional development, excellent practice management and comfortable premises

 

Selection Criteria:

 

-        Approved tertiary qualifications in psychology, social work, occupational therapy and current registration with appropriate professional body.

-        Professional indemnity insurance.

-        Eligibility to provide Medicare Benefits Schedule services.

-        Minimum of two years of experience in the assessment, diagnosis and provision of evidence-based treatments of mental health disorders and preferably youth

-        Excellent skills in engaging and working with young people, their families and significant others.

-        Ability to work independently, with strong organisational and time management skills

-        Commitment to ongoing professional development.

-        Working with children check.

-        Willingness to undergo a police records check.

For more information contact:

Name: Alison McRoberts
Phone: (03) 9304 1011
Email: alison.mcroberts@orygen.org.au

More information

Meet Blair! Our new private provider (Click to show below) (Click to hide below)

Blair

Blair, tell us a bit about yourself, and what you do here at headspace Glenroy?

I am an private provider psychologist with headspace Glenroy. My specialty is in ‘Education and Development’ that aims to assist children/ young people and their families in managing their developmental, learning and behavioral strengths and difficulties at home and in their education.  

 

Why are you passionate about working with young people?

I am passionate about working with young people because I like seeing that them receive appropriate support, help them develop and manage their well-being and reach their potential.  

 

What would you say to a young person experiencing mental ill health and not sure what to do about it?

Experiencing mental health difficulties is a normal part of everyone’s lives and reaching out to someone they trust shows a lot of strength. Everyone is loved and valued and help is always available so be ‘Brave and Ask.’   

 

Tell us one fun fact about yourself that not many people would know??

I play ultimate Frisbee, a non-contact team sport played with a flying disc (Frisbee) and it combines elements of netball, touch football, and grid-iron into a fast and fun game. 

Family and Friends survey for headspace Glenroy! (Click to show below) (Click to hide below)

207 headspace photo library expiry Jan 2021

It's family and friends survey month at headspace Glenroy!

If you are a family or friend of a young person who has visited our service before, we would love to know what you think about us, what your experiences have been like, what we're doing really well and how we can improve our service to better support your young person! 

Please click on the following link to fill out this short survey: https://www.surveymonkey.com/r/famfriend

OR fill out a hard copy next time you visit our centre! Just ask reception for a copy!

Survey's close on May 31st 2017!

 

Getting a Medicare Card (Click to show below) (Click to hide below)

 Getting a Medicare card

When you turn 15 years of age, you can apply for your own Medicare card. To do this you have to do some paper work and have some identification. (You need to complete a "Medicare copy or transfer" application form and submit it at your local Medicare service centre). You’ll need to provide identification, such as a student card or birth certificate, as well as details about the card you are transferring from.

For more information have a chat to our Access Team or have a look at the human services website about becoming independent. https://www.humanservices.gov.au/customer/subjects/young-people-becoming-independent

Meet Doctor Sarah! Worlds best GP (Click to show below) (Click to hide below)

Doctor Sarah is our Queer friendly Doctor, and according to some, she is the world's best GP! 

Dr Sarah is available Monday, Tuesday and Wednesday for appointments and she can help with a range of mental and physical health concerns.

If you would like to know more about Dr Sarah and how you can book an appointment to see her, please phone Angie, Ruby, Monisha or Sindi at the centre on (03) 9304 1011. 

If you are wanting to make a referral for a young person, please contact us and ask to speak with a member of the Access Team on the phone number above. 

 

 

Service Providers: how to refer a young person (Click to show below) (Click to hide below)


 How do I make a referral?

If you wish to refer a young person and they are under 16, we do encourage you to discuss the referral with their parents and friends prior to contacting us.

Please phone us on (03) 9304 1011 and ask to speak with a member of our Access Team about a new referral. 

Please DO NOT use the info-headspaceglenroy@orygen.org.au email address to make a referral on behalf of a young person. It is important that we speak with you directly and that sensitive information is NOT disclosed about a young persons circumstances in an email message. 

When you make this initial call, it is ideal to have the young person with you to expedite the process. Occasionally we will need to take your details and call you back at a more suitable time, we will endeavor to return your call as soon as possible. 

You can also encourage the young person to call us, drop in or invite their parents and friends to call on their behalf, before dropping in to the centre it is best to call first in order to make sure someone is available to chat with you. 

Please note headspace Glenroy is NOT an emergency service. If a young person is in need of urgent support or medical attention please call 000, lifeline on 13 11 14 or Kids Helpline on 1800 55 1800.

The following link provides a Victorian list, by geographical area of mental health support services, please consult if you are seeking localised support. 

 

 What to consider when referring

1. What are the young person's main concerns?

2. What other organisations and supports are already in place for the young person?

 

What can a young person expect at their first appointment?

Young people are offered an initial assessment with an Access Clinician. The initial appointment will take the form of an informal meet and greet and will vary depending on the young person's circumstances. The main purpose of this initial session is to ascertain whether headspace is the most suitable service to support the young person. We may link the young person in with a more appropriate service if we deem that we are not best equipped to provide them with the care they require.  

 

What happens next?

We will discuss the young persons circumstances as a team and decide how best to provide them with the support they need. The Access Team Clinician will keep in touch with the young person until they are linked in with either headspace or a more suitable service. Sometimes we will require additional information in order to make the most informed choice about the young person's care, in which case we will attempt to make contact with you, or the young person's family and friends. 

 Please note: We will confirm most appointments by SMS two days prior and invite the young person to respond with a yes or no. If the young person is not able to attend, we require 24 hours cancellation notice. We encourage young people to confirm their appointments as soon as possible so as we can best accommodate all young people that seek support from our service.

 

 

For young people, families and friends. (Click to show below) (Click to hide below)

If you are seeking individual support, and would like to chat to a mental health professional one one one, headspace can support friends and partners of young people that are aged 12-25 with  counselling support  you can call headpsace Glenroy on (03) 9304 1011 for more information.

If you are a parent or family member or friend and worried about a young person and would like to support them with a referral to headspace Glenroy, please call us on 9304 1011 to chat to an Access Clinician about your concerns. Before making contact with headspace Glenroy about a young person you are worried about, we encourage you to chat to that young person and seek their consent before doing so.

When a young person comes to headspace Glenroy, they can speak to one of our incredible Access Team members, such as Adrian.

We asked him about whether a young man has to sit in a room an talk to a mental health professional, this is what he had to offer;

Generally we invite young people into a room to have a chat, however there have been many times where I have taken young people for a walk or played board games whilst chatting about their situation. Personally, I think it’s important to normalise mental health difficulties such as anxiety, anger and depression. I let the young person know that many people experience these difficulties, however they can learn to manage them well with a bit of support from a place like headspace.

Adrian

 

What can a young person expect at their first appointment?

Young people are offered an initial assessment with an Access Clinician. The initial appointment will take the form of an informal meet and greet and will vary depending on the young person's circumstances. The main purpose of this initial session is to ascertain whether headspace is the most suitable service to support the young person. We may link the young person in with a more appropriate service if we deem that we are not best equipped to provide them with the care they require.  

What happens next?

We will discuss the young persons circumstances as a team and decide how best to provide them with the support they need. The Access Team Clinician will keep in touch with the young person until they are linked in with either headspace or a more suitable service. Sometimes we will require additional information in order to make the most informed choice about the young person's care, in which case we will attempt to make contact with you.

Cancellation Policy 

Due to high demand for appointments here at headspace Glenroy, it's really important that young people do their best to attend at the time made for them, or that they give us as much notice as possible, should they not be able to make it.

This ensures that all young people are able to be seen by a headspace staff member as soon as possible.

We will confirm most appointments by SMS two days prior and invite the young person to respond with a yes or no. If the young person is not able to attend, we require 24 hours notice of their cancellation. We encourage young people to confirm their appointments as soon as possible so as we can best accommodate all young people that seek support from our service.

If you are over the age of 25, you may like to look at the Australian Psychological Society's website for a list of Psychologists in your area that may be able to offer support. You can also visit your local GP for support with obtaining a Mental Care Plan or talking about your concerns.