headspace

Glenroy

Hours

  • Monday: 9:00am - 6:00pm
  • Tuesday: 9:00am - 7:30pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 6:00pm
  • Friday: 9:00am - 5:30pm
  • Saturday: 9:00am - 2:00pm
  • Sunday: Closed

headspace  Glenroy is a health service for young people aged 12 to 25, their families and friends. We offer free or low-cost services!

You can come to  headspace  Glenroy if you or someone you know is:

  • feeling down, stressed or can't stop worrying?
  • wanting to talk about sexuality, gender identity or relationships?
  • finding it hard to deal with school, uni, TAFE or work?
  • wanting to cut down drinking or other drug use?

headspace  Glenroy also offer groups for young people aged 12-25.

For more information or to make appointment, call us on 1300 880 218. You can call yourself or anyone can make an appointment on your behalf.

We  cannot accept appointment inquiries via email.
Click here for directions!

Hours

  • Monday: 9:00am - 6:00pm
  • Tuesday: 9:00am - 7:30pm
  • Wednesday: 9:00am - 6:00pm
  • Thursday: 9:00am - 6:00pm
  • Friday: 9:00am - 5:30pm
  • Saturday: 9:00am - 2:00pm
  • Sunday: Closed

headspace Glenroy is operated by Orygen. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Western Melbourne (Melbourne Primary Care Network Ltd).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

How headspace centres can help
What is headspace
Helping you get a job

Jobs and volunteering

Positions currently available at headspace Glenroy

Salary: Funded through MBS/ATAPS

Allied health practitioners (contractors) headspace

We are seeking expressions of interest from Allied Health Practitioners including clinical psychologists, general psychologists, social workers and occupational therapists who are experienced in providing high quality, evidence-based interventions to young people aged 12-25 for our headspace centres. headspace centres are a ‘one stop shop’ with an enthusiastic and dedicated team of co-located service providers, offering comprehensive support to young people in the four core areas of: primary health, mental health, drug and alcohol services, and vocational/educational services.

 

Barnaby

Barnaby is one of our outstanding private providers

 

We are seeking expressions of interest from Allied health practitioners (AHPs) to provide private practice services and high quality, evidence-based interventions to young people aged 12-25. These roles are open to those eligible to use Medicare services including clinical psychologists, general psychologists, social workers and occupational therapists. Located in Craigieburn, Glenroy, Sunshine and Werribee, our headspace centres are a ‘one stop shop’ with an enthusiastic and dedicated team of co-located service providers, offering comprehensive support to young people in the four core areas of: primary/sexual health, mental health, drug and alcohol services, and vocational/educational services.

Role Description

AHP roles are key component of the mental health services provided within our centres. AHPs act as private practitioners with support from the local headspace team and other providers offering a range of specialist services, including: general/sexual health care, psycho-social support, family support, AOD counselling, vocational support, and a variety of therapeutic and recreational/social groups. AHPs have access to primary and secondary consultation and psychiatric review from the headspace clinical team, including our senior clinicians, psychiatric registrar and private consultant psychiatrists. Our own general practitioners can provide Mental Health Care Plans, general health care/advice, and medical monitoring.

The AHP private practice role comes with great flexibility of hours/days, including the options for after-hours and weekend work (Saturday mornings). Services are delivered under the Medicare Better Outcomes for Mental Health Initiative and Access to Allied Psychological Services (subject to eligibility and availability).

Reception and administrative support provides assistance with electronic billing, SMS reminders and appointment booking. The electronic medical record system Medical Director will be available for AHPs to directly enter all client contacts and notes.

AHPs are encouraged to attend a regular peer consultation session which offers a space for peer based learning and reflection on clinical practice. Along with contributing to CPD, the AHP is remunerated for their attendance. Throughout the year AHPs can also elect to attend a range of professional development opportunities offered through both Orygen, The National Centre of Excellence in Youth Mental health and headspace National Youth Mental Health Foundation.
Let us support you working in private practice within a skilled multidisciplinary team with access to peer consultation, professional development, excellent practice management and comfortable premises.

Selection Criteria

  • Approved tertiary qualifications in psychology, social work, occupational therapy and current registration with appropriate professional body.
  • Professional indemnity insurance.

  • Eligibility to provide Medicare Benefits Schedule services.

  • Minimum of two years of experience in the assessment, diagnosis and provision of evidence-based treatments of mental health disorders and preferably youth

  • Excellent skills in engaging and working with young people, their families and significant others.

  • Ability to work independently, with strong organisational and time management skills

  • Commitment to ongoing professional development.

  • Working with children check.

  • Willingness to undergo a police records check.

 

For more information contact:

Name: Alison McRoberts
Phone: (03) 9304 1011
Email: careers@orygen.org.au

More information

The headspace Glenroy Youth Health Clinic is a FREE and CONFIDENTIAL service.

Don’t have a doctor? Don’t want to talk to your family doctor? Need something checked out? Come and see US!

Services we offer include:

  • Youth health screening and general check-ups
  • Sexual health
  • Sexuality & gender identity issues
  • Vaccinations
  • Tests including blood tests
  • Advice & referrals

To make an appointment, give us a call on 1300 880 218

For more information about our Youth Health Clinic, click HERE 

Here at headspace Glenroy, we try our hardest to ensure appointment times are available for all young people that need them. This means that we do everything we can to get you the most appropriate appointment time.

There may be times when you are no longer able to attend an appointment and will need to cancel or reschedule. In accordance with our cancellation and rescheduling policy, we require 24 hours notice to be able to reschedule you. 

Giving last minute notice or no notice at all, prevents us from offering someone else an appointment.

Please CLICK HERE to read through our policy.

If you are seeking individual support and would like to chat to a mental health professional one one one, headspace can support friends and partners of young people that are aged 12-25 with  counselling support you can call headpsace Glenroy on 1300 880 218

When a young person comes to headspace Glenroy, they can speak to one of our incredible Access Team members, such as Adrian.

We asked him about whether a young man has to sit in a room and talk to a mental health professional, this is what he had to offer;

Generally, we invite young people into a room to have a chat however, there have been many times where I have taken young people for a walk or played board games whilst chatting about their situation. Personally, I think it’s important to normalise mental health difficulties such as anxiety, anger and depression. I let the young person know that many people experience these difficulties however, they can learn to manage them well with a bit of support from a place like headspace.

Adrian

 

What can a young person expect at their first appointment?

Young people are offered an initial assessment with an Access Clinician. The initial appointment will take the form of an informal meet and greet and will vary depending on the young person's circumstances. The main purpose of this initial session is to ascertain whether headspace is the most suitable service to support the young person. We may link the young person in with a more appropriate service if we deem that we are not best equipped to provide them with the care they require.  

What happens next?

We will discuss the young persons circumstances as a team and decide how best to provide them with the support they need. The Access Team Clinician will keep in touch with the young person until they are linked in with either headspace or a more suitable service. Sometimes we will require additional information in order to make the most informed choice about the young person's care, in which case we will attempt to make contact with you.

Cancellation Policy 

Due to high demand for appointments here at headspace Glenroy, it's really important that young people do their best to attend at the time made for them, or that they give us as much notice as possible, should they not be able to make it.

This ensures that all young people are able to be seen by a headspace staff member as soon as possible.

We will confirm most appointments by SMS two days prior and invite the young person to respond with a 'yes' only. If the young person is not able to attend, we require 24 hours notice of their cancellation via phone call. We encourage young people to confirm their appointments as soon as possible so as we can best accommodate all young people that seek support from our service.

If you are over the age of 25, you may like to look at the Australian Psychological Society's website for a list of Psychologists in your area that may be able to offer support. You can also visit your local GP for support with obtaining a Mental Care Plan or talking about your concerns.

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Family and Friends Welcome Pack

If you are a parent or family member or friend and worried about a young person and would like to support them with a referral to headspace Glenroy, please call us on 9304 1011 to chat to an Access Clinician about your concerns. Before making contact with headspace Glenroy about a young person you are worried about, we encourage you to chat to that young person and seek their consent before doing so.

Please click here to download our Family and Friends Welcome Pack which will provide you with information about our service and what we can offer your young person. 

 

QSpace:
Our very own peer-led group for same-sex attracted and gender diverse young people in our community. This group offers a safe and social space for young people to speak freely and have a bite to eat, while getting to know one another. We love a good board game night, but we're even more interested in hearing what participants want to do in the group. The group runs on the 3rd Wednesday of every month. To register, please speak to Jacinta by phone on 1300 880 218 or via email jacinta.vengtasamy@orygen.org.au

artspace:
This social art group is run by young people, for young people. Anyone and everyone aged 12-25 can join to learn from our amazing youth facilitators, Chloe and Darragh! Meet other young people with similar interests, work on a project or bring something you've been working on at home. Get in touch with Jacinta, our Community Awareness Officer, by emailing jacinta.vengtasamy@orygen.org.au for more information or to register! Running fortnightly Fridays from 3:30pm-5:00pm 

Tuning in to Teens:
We are thrilled with the number of parents and carers of young people who have reached out to us about Tuning in to Teens!
Although our group is full for this term, we will continue to receive expressions of interest for future groups that we run throughout the year.
Did you know that other headspace centres across Victoria are delivering Tuning in to Teens? Search for a centre near you to see if they're delivering the program: https://bit.ly/1OsXDks.

chillspace:
Are you aged 16 - 25 and looking for a place to chill out, play games and have fun with other young people? chillspace is for you! Join us on the last Tuesday of every month from 4-6pm for games, movies and other fun activities. Completely free and ran by young people! For more information or to register please contact Tamika, our peer worker by phone on 1300 880 218 or via email tamika.massey@orygen.org.au

Food for Thought:
Want to learn to make quick, easy & cheap meals - while still being nutritious and delicious?! Join us for this 4-week program - info and registrations to be completed via the reception team.

 

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What is the Youth Advisory Group?

The Youth Advisory Group or YAG is a group of young people aged 16-25 who advocate on behalf of young people in our local community for better informed services at our centre and who are also very passionate about mental health and well-being.

The headspace Glenroy YAG help to shape our service to ensure that it is as youth friendly and relevant as possible, while also engaging with our wider community to deliver workshops, attend events and raise awareness about headspace and youth mental health.

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Thank you to our YAG who have produced an incredibly thoughtful and entertaining series of blogs and images, all beautifully bundled together in our very first eNewsletter!

Have a read and see what all the fuss is about!

 

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Meet Chloe, A YAG member who shares her thoughts about the role...

Chloe, tell us a bit about yourself and what you do at headspace Glenroy?

I am a Youth Advisory Group member at headspace Glenroy. I represent a voice for young people in the community, advocating for the importance of mental health and well-being. I do this by attending events, running workshops and guiding activities within and outside of the centre. I am also an artspace facilitator. This is a youth-lead art group where we make artwork, chill out and be creative together, all at our centre.

Why are you passionate about youth Mental Health?

I became passionate about Mental Health because I could see that it was not thought of as such an important part of everyday life and, was surrounded by stigma in our community. Many of the people around me weren’t paying attention to how their thoughts and feelings were affecting their general health. I believe that speaking openly about Mental Health will help others feel less scared and seek help when they need it. 

Why do you feel some young people find it hard to talk with one another about how they feel and to ask for help when things aren’t going so well?

Mental health and feelings are very personal topics and you may find it hard to talk openly about it. Small steps are a good start, such as finding people that you are comfortable talking to or even contacting a telephone service like kids helpline or lifeline to build confidence in sharing your thoughts and feelings.

What would you say to a young person who is worried about a friend? How could they support their friend through a rough time?

A good way of supporting your friends through a hard time is to let them know that they can talk to you. Showing concern for your friends well-being and trying to understand or even simply being there for them will make a difference. Also, ask them if it would be better to speak to a parent or health professional about what is going on.

Tell us one fun fact about yourself that not many people would know?

A fun fact about me is that I am allergic to most pets but suffer the consequences because I love animals so much. 

A Youth Vocational Specialist is someone who helps young jobseekers (aged 12—25) to find employment, under the Jobs Victoria Employment Network (JVEN). They can also help young people with career guidance and support with high school and higher studies. The Vocational Specialist sources out employers to identify job opportunities and prepare job seekers for those roles.

We also have our vocational peer support worker, Bridget. 
Sarah can relate to you about the challenges and difficulties you may be facing when finding employment. Her role is to provide you with some helpful tips and advice about courses, Centrelink and informative workshops in your community. 

Daniel and Sarah provide you with individualized support programs and can meet with you to give you advice and support! 

Here's some more info about Sarah:

What is Vocational peer work?
Vocational peer workers are not clinicians nor are they vocational specialists. We share our experiences of being a young person with mental ill-health and how we managed that with work, study and living as a young person.
This happens in two ways. Firstly, it happens in one-on-one sessions with a caseload of 10-12 young people. Secondly, this happens in our roles on the vocational team through the development of resources for young people and supporting the role of the vocational specialist (Daniel.) In one-on-one sessions with a peer worker, we don’t find solutions to problems like clinicians would or offer advice from the perspective of an ‘expert’, instead, the process is about sharing our experiences in a positive and hopeful way to help young people feel more comfortable in the job seeking process.
Peer workers could be someone to talk through about fears around work or be the support to attend opportunities like mock interviews or resume dropping. We can also just be social support and help provide structure to the young person’s week through appointments. Vocational peer work is designed to be a lateral relationship, so a peer worker doesn’t position themselves as the ‘expert’ in the dynamic or as ‘helping’ a young person or ‘fixing’ issues they might be facing.
Importantly, peer workers also have clear boundaries with young people and will communicate with clinical staff if they feel young people they are working with need support they cannot, and should not, be providing. For clinicians seeing young people also accessing peer work, don’t hesitate to ask any questions you may have about peer work sessions or to raise concerns if you feel that the process is not beneficial for the young person in question.
How do young people access it?
Vocational peer work is available to any young person who is a part of our IPS program. Referrals are made by Daniel when he feels a young person might be suited to peer work. If you think a young person might benefit from peer work, it could be helpful to provide this information in your referral of them to the program.

 

Youth Law is a free service that supports young people with any questions or concerns they may have about the law and how it impacts them. Lisa is our superstar lawyer and can be accessed on every 3rd Wednesday of each month. 

 

Drug and Alcohol Support can be arranged by Lina, an AOD Counsellor from Uniting Regen, who works here at the centre every Tuesday. Lina can work with you to manage and reduce your alcohol and other drug use, plus a range of other things that 

 

Berry Street is here to support young people, their families and friends with any questions or queries they may have about family violence. Jen or Amanda work here on Wednesdays (all day).

At headspace Glenroy, we aim to strengthen the capacity of our local community to identify and respond to mental health needs of young people. Each year, we work in collaboration with our partners at Orygen Youth Health, Travancore School, The Royal Children’s Hospital Melbourne and our headspace sister centres (Craigieburn, Sunshine and Werribee) to deliver community workshops on various mental health topics. If you work with young people in the western or north-western region and wish to upskill or build on your knowledge, refer to our 2019 Child & Youth Community Development Training Calendar.

You can register for training sessions at www.oyh.org.au/training-community. Group discounts may apply – please phone (03) 9304 1011 for more information.

 

This is Bec! A clinical psychologist working here at headspace Glenroy...

Bec Ferdi

Bec, tell us a bit about yourself, and what young people might expect when they come to see you?

Hi I’m Bec, I’m a dog enthusiast who also works as a psychologist at headspace Glenroy. I have just started a position on the Access Team. As a member of the headspace Access Team, I’m usually the first person a young person will meet at headspace. I speak with young people about the reasons why they have come to headspace and try to get a sense of what supports headspace might be able to offer them. I am also there to answer any questions a young person or their family may have about headspace and its services. When you meet with myself or any member of the headspace Access Team you might expect to be asked questions about your mental health history and how you are going now, your family and home life, school, work and anything else that might be important in understanding who you are and what might be helpful for you here at headspace.

Why are you passionate about working with young people?

Young people can be very resilient and adaptive, making adolescence a great time in someone’s life to work with them towards positive change. It can also be really fun and creative working within a youth space.

What would you say to a young person feeling nervous or worried talking about their mental health with someone like yourself?

It’s normal to be nervous when talking to a professional about your mental health, but it is a really important first step to getting support. We understand that it can feel really scary to come into a place like headspace, so we try and make sure that young people feel as comfortable as possible and get a good experience out of their visit. We always make an effort to get to know you and work with you in a way that makes you feel comfortable and in control of your mental health care.

Tell us one fun fact about yourself that not many people would know??

My favourite food is pickles.

 

 

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… and this is Alison, our very own Nurse!

 

Alison, tell us a bit about yourself, and what young people might expect when they come to see you?

I'm a Registered nurse from the heart of England ( Shakespeare country) and completed my training in London. I have been working with headspace for the past 8 years.  I was initially an access clinician but found I really missed my work in nursing so helped develop a role as a practice nurse.  I also work at Orygen on a research project and at Glenroy College with the drs in Secondary schools Program. When people meet me - they usually remark on my unusual accent ( People generally can't pick which part of the UK I'm from) and my quirky outfits.  I can see young people for anything in regards to their  physical health and well being, similar to what you'd see a Doctor for.  

What would you say to a young person feeling nervous or worried talking about their health with someone like yourself?

I would say that nothing really phases me, I've pretty much seen and heard it all. We aim to give everyone a good experience as to how health care should be.  We have plenty of time to talk things over and we can work together in a way that you feel you're in the driving seat when managing your health and well being.  

Tell us one fun fact about yourself that not many people would know??

I have been in three TV shows- once on a live film set on a children's ward in the UK,  once on Croatian TV about UK nurses and once behind the scenes  on a BBC programme as a first aid nurse on a TV show called " House of tiny tearaways" ( like Big brother for kids) 

What is different about visiting a GP at the headspace Glenroy Youth Health Clinic compared to other GP clinics?

We really understand what goes on for young people, It's a relaxing and safe space to talk and we have a bit more time to see you than a general GP clinic. Plus we are free and we can work appointments to fit in with you, we can see you  more regularly and provide good continuity. 

Where is your favourite place in the world and why?

London, It's a vibrant and energetic place to be, full of history and free things to do. The shopping and markets are incredible.   Don't be put off by stories about the miserable busy people- it's not true.  

How do you take care of your mental and physical health?

I do HIIT training 3 x a week, I have a love-hate relationship with yoga, my greatest loves are shopping, watching every housewife show based in the USA, UK and Australia ever made. 

 

 

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... and this is Sarah, our youth and LGBTQIA+ friendly GP or Doctor!

Tell us a bit about yourself, and what young people might expect when they come to see you?

I am a GP doctor who was the first GP to work at headspace Glenroy where I’ve worked since 2013.  I’m a passionate environmentalist and a mum of two children aged 4 and 2.

When people come to see me we’ll discuss the important issue of confidentiality and then start working on the mental health and physical health issues they want to discuss. I have a warm personality and am quite thorough when assessing health problems.  Sometimes it takes me a few appointments to sort out complex health issues, but I really love solving medical mysteries and getting someone on a path to better health, and all the flow on benefits of that such as engaging better in study, work or relationships.

Why are you passionate about working with young people?

I love working with people who are approaching and emerging into adulthood as this is such an interesting and important time of life.  Young people so often impress me with their creativity, adaptability, resilience and determination.  I love being able to offer support and guidance when people are struggling or feeling less resilient to help them to use their strengths and resources to get back on track. I enjoy working in mental health as well as with chronic (long-standing) physical health problems, sexual health and contraception, and offering health care for LGBTIQ young people.  I worked in Aboriginal and Torres Strait Islander health for several years before coming to headspace and I really enjoy working with indigenous Australians as well as young people from a wide range of cultural groups.

What would you say to a young person feeling nervous or worried talking about their health with someone like yourself?

Seeing a headspace GP such as myself can seem daunting at first. It is my job to make your appointments a safe space where we can explore the health issues concerning you.  What we talk about is confidential, except in the VERY rare situation that we believe there is a high risk of someone coming to serious harm in the very near future. In that case we would work together to work out what additional support people should be involved. I’ve been told that many of the young people who see me for the first time walk out of the room feeling relieved as well as more hopeful that they will be able to get on top of managing their health issues.

Tell us one fun fact about yourself that not many people would know??

I played four different musical instruments during my teenage years: piano, violin, trumpet and (wooden) recorders! And one bonus fact: I’ve been vegetarian since 1994!

What is different about visiting a GP at the headspace Glenroy Youth Health Clinic compared to other GP clinics?

headspace GPs tend to offer longer appointments than most GP clinics. We usually get to deal with more than one health issue per appointment.  GPs at headspace Glenroy always bulk bill (meaning medicare pays the full cost). On the down side headspace GPs may be booked out a few weeks ahead so it is usually important to have another GP clinic which can see you at short notice.  If you are seeing more than one health professional / service at a headspace centre (e.g. a GP and a psychologist) they can often work together as a team (more so than if they worked at difference centres/clinics).

Where is your favourite place in the world and why?

The Great Ocean Road is a special place to me. I’m very lucky that I’ve been visiting the area since I was 10 years old.  It is a place I enjoy spending time with family or friends, going for walks in the Otway National Park and cooking up a storm!

How do you take care of your mental and physical health?

To look after myself I swim laps twice a week, cook most of my food and minimise processed food, I eat a vegetarian diet, I listen to music, I spend time with friends and with my family, I get checkups with my own health professionals, and I am involved in health and environmental projects because I believe that taking action about issues that concern us makes a real difference and also helps us cope with those concerns. And finally I play music and support various arts (dance, music, theatre, visual arts) which gives my life extra meaning. 

 

 

Please call our awesome reception team at headspace Glenroy on 9304 1011 if you are wanting to seek a doctor for a physical health concern, like if you have the flu or are wanting some advice about your sexual health. You can be booked straight in without taking to our Access Team

If you have a mental health concern, you will need to talk to a member of our Access Team before you see our GP. Ring reception to arrange the chat and also, for more information!

 

 

 

headspace wants to let young people know when, how and where in the community to seek help for mental health problems…  so we undertake community awareness activities to help increase the knowledge of how to do so for young people, their  friends, families and the broader community.   

headspace aims to

  • improve the mental, social and emotional wellbeing of young people
  • increase the level of mental health literacy available
  • help people to understand, identify and respond to mental health needs of young people
  • support and encourage active youth and carer participation through reference groups

We also create partnerships with local organisations, networks and educational settings to work toward reducing levels of stigma and discrimination associated with seeking help for mental health problems.

If you have a festival or event that you want headspace to attend, a newsletter we can contribute to, or want us to come and speak with your group, please contact our Community Awareness Officer, Jacinta Vengtasamy, on 9304 1011 or via jacinta.vengtasamy@orygen.org.au.

Consider yourself a tech head?
Or, want to find a quick and easy way to support positive mental & physical health and wellbeing in yourself?

Then check out these really cool apps designed to support your health and wellbeing!

All chosen by young people, we're certain that you'll find the app that right for you!

Click here to download the PDF

309 headspace photo library expiry Jan 2020

 

How to Access Services from the Centre

headspace Glenroy is a health service that offers support to young people aged 12 to 25, their families and friends.

How do you access our services?

·         You can call us on 1300 880 218 and speak with an Access Team Clinician

·         You can ask a parent, carer, teacher, doctor or the youth service you use to refer you

Are the services free?

All of the services provided at headspace Glenroy are free of charge and/or bulk-billed with a Medicare Card. You will need a Medicare card to access support from our GP’s and Private Practitioners.

If you can’t access Medicare or other government funded healthcare programs, you can still access support from our Access Team Clinicians, Peer Worker, Drug and Alcohol Counsellor, Work and Study Support Worker, Group Programs, and a Youth Lawyer.

How can I get a Medicare Card?

When you turn 15 years of age, you can apply for your own Medicare card. To do this you have to do some paper work and have some identification. (You need to complete a "Medicare copy or transfer" application form and submit it at your local Medicare service centre). You’ll need to provide identification, such as a student card or birth certificate, as well as details about the card you are transferring from.

For more information, have a chat to our Access Team or have a look at the human services website about becoming independent. https://www.humanservices.gov.au/customer/subjects/young-people-becoming-independent

How do you get to headspace Glenroy?

Click here for a map! https://bit.ly/2DkdtNc

 What services are available at headspace Glenroy?

·         Counselling

·         General Practitioners from our Youth Health Clinic

·         Drug and alcohol counselling

·         Work and study support

·         Peer work

·         Group Programs – link to flyer?

·         Legal advice from Youth Law

headspace Glenroy is NOT a CRISIS service

If a young person requires assertive follow up or CRISIS support contact:

·         Kids Helpline 1800 55 1800

·         Lifeline 13 11 44

·         Suicide Call Back Service 1300 659 467

·         Or you can attend your closest Emergency Department or call 000

What does confidentiality mean for you at headspace?

In Australia, laws protect young peoples’ rights to have information they share with doctors (and other people who provide health services) be kept private.

These laws mean that what you tell people during a health care appointment must remain private between you and that person or service, except in particular situations.

When you talk to any of the staff at headspace Glenroy you can be confident that what you talk about is not shared with people outside of the service without your knowledge. headspace Glenroy helps you access services that are sometimes provided by other agencies outside of headspace. Please talk with anyone on our Access Team about how this relates to your private information.