headspace
Capalaba

20200929 131156

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 10:00am - 6:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

Our friendly staff at headspace Capalaba can assist young people aged 12 to 25 with mental health, general health, drug, alcohol, work and study issues. Some services are bulk-billed with a Medicare card and valid Mental Health Care Plan.

We have a wide range of support available including Psychologists and Social Workers. Check out our tabs below for more information.

While we accept walk-in appointments, we prefer young people call us to book an initial appointment.

We provide wheel chair access throughout the centre including the toilets.

We are accessible by public transport with a bus stop outside the centre, and the park 'n' ride a short walk away. Please check the Translink website to plan your journey.

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 10:00am - 6:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Capalaba is operated by Wesley Mission QLD. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Brisbane South (Brisbane South PHN).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Capalaba

Are you interested in:

  • Improving lives of young people as part of an interesting and innovative team,
  • Providing full range of health services, including physical and mental health assessments,
  • Being a part of a supportive, multidisciplinary team,
  • Developing increased skills in working with young people.

If it's yes to the above, and if you want to be part of a fantastic culture creating change in young people's lives then this role is for you!

 

About the role

headspace Capalaba is seeking General Practitioners, to join our multidisciplinary team supporting people 12-25 years of age living with mental ill-health.
As a General Practitioner your income will be derived directly from Medicare Billings so you will need to be eligible to provide services under the Medicare Benefits Scheme (MBS - Better Access).

 As part of headspace Capalaba's team you will:

  • Provide high standard GP assessments of persons experiencing physical and mental health issues,
  • Liaise and work with internal and external stakeholders,
  • Create Mental Health Care Plans for internal referrals, Psychiatrist and Allied Health Services,
  • Provide high quality, primary health care services to those accessing headspace Capalaba,
  • Respond to medical/health concerns presented by young people including history taking, diagnosis, investigation, treatment and referral as appropriate,
  • Encourage and support young people to engage with sexual health, preventative health care, as well as alcohol and drug support,
  • Have access to Clinical Supervision from our Clinical Lead,
  • Be well supported by our administration team.

 

The Right Fit

The successful candidate will have:

  • Current registration with AHPRA, and Medicare Australia,
  • Experience liaising and working with internal and external stakeholders,
  • Level 1 in Mental Health Skills Training

 

Apply now

To apply email headspacecapalaba@wmq.org.au outlining your suitability for the available role and attach a copy of your CV. Contact Papaliitele La'a on 1300 851 274 to discuss this role further.

 

For more information contact:

Name: Papaliitele La'a
Phone: 1300 851 274
Email: headspacecapalaba@wmq.org.au

Allied Health Professional  – Psychologist / Occupational Therapist / Social Worker

Time for a change? Passionate about working with young people?

Interested in:

  • Improving the lives of young people as part of an interesting and innovative team
  • Working in a supportive and inclusive environment with a positive team culture
  • Further developing your therapeutic skills in working with young people
  • Flexibility – 1-5 days work per week is available

If it’s yes to the above, then this role is for you...

The Allied Health Professional is a member of the headspace Capalaba Team and will work closely with other staff members and other practitioners. The incumbent will provide high quality psycho-social assessment and evidence-based focused psychological strategies for young people aged 12-25 referred to headspace Capalaba, within the guidelines of the Medicare Better Access to Mental Health Care initiatives. To participate in a multi-disciplinary team, maximising care outcomes for young people referred to the service.

The Allied Health Professional:

  • Consults with the Clinical Centre Manager, as required in performing key responsibilities.
  • Consults with the multi-disciplinary team as required for care coordination.

  Key Responsibilities Include:

  The main responsibilities of the Allied Health Professional role require a high level of performance in the following key areas:

       

       Clinical

  1. Provide evidence-based, focused psychological strategies (e.g. CBT, psycho-education, relaxation strategies, skills training, interpersonal therapy) to individuals or via group therapy to young people aged 12-25 years.
  2. Maintain accurate case notes for clients using an electronic clinical record and according to headspace Capalaba protocols and professional standards.
  3. Participate in care planning and case review meetings, contribute to care plans and participate in planned case conferences other health professionals involved in the client’s care as appropriate.
  4. Provide written reports to the clients referring bodies with information regarding assessments undertaken, care provided, and recommendations on future management of the client’s social and mental wellbeing, according to headspace Capalaba protocols and professional standards.

 

      Compliance:

  1. Maintain client privacy and confidentiality and adhere to duty of care requirements and other relevant legislation.
  2. Adhere to appropriate standards of safety, welfare and health care for staff and young people within the headspace Capalaba service.
  3. Comply with continuous clinical quality improvement activities to improve the service provision and outcomes for young people who access headspace Capalaba.
  4. Ensure services are provided within the boundaries of the relevant Association’s Code of Ethics.
  5. Ensure compliance with all Wesley Mission Brisbane policies and procedures including WMB Charter, Code of Conduct.
  6. Ensure that the service is compliant with all external regulators and contracts, including funding agreements.
  7. Work in accordance with the electronic clinical record and associated information recording

For more information, please contact La’a Uitime Clinical Centre Manager on 1300 851 274 or via email at headspacecapalaba@wmq.org.au 

 
Lead Agency

Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years’ experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see www.wmq.org.au & https://www.youtube.com/user/wmbmedia.

 

Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all.  We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity.  We are a preferred employer for older workers.  Successful applicants are expected to abide by the WMQ Code of Conduct.  Relevant criminal record checks will be undertaken on recommended applicant.  To view our Privacy Policy, please click here.  Salary Packaging is available to permanent Staff to enhance remuneration.

For more information contact:

Phone: 1300 851 274
Email: headspacecapalaba@wmq.org.au

More information

We understand that asking for help when you're not feeling yourself can sometimes be difficult or uncomfortable. Because of this, we have made our referral process as easy as possible. 

If you are a young person between the ages of 12 – 25, there are a number of ways in which you can access our services at headspace Capalaba:

  • You can refer yourself
  • You can have a friend or family member refer you
  • Your GP can refer you
  • Your school, TAFE, University or other service provider can refer you

 If you are under 16 years of age, we encourage you to bring along a parent, care giver or support person for your first appointment.

Making an appointment

To make an appointment at headspace Capalaba:

  • You can call us on 1300 851 274
  • You can email us at headspacecapalaba@wmq.org.au
  • You can drop into the centre at 1/29-37 Moreton Bay Road, Capalaba 4157 during our opening hours

 While we accept walk-in appointments, we prefer young people call us to book an initial appointment.

Please be aware that our phone and email accounts are only checked during our opening hours. If you require immediate support, please contact:

  • eheadspace on 1800 650 890 or click here
  • Kids Helpline on 18100 551 800
  • Lifeline on 13 11 14
  • Emergency Services on 000

 

Privacy

At headspace Capalaba we take your privacy very seriously and anything shared with us is confidential. We keep all your information on a secure database which is only available to headspace Capalaba staff. The law stops us from sharing your information outside these people unless we have your permission. Sometimes you do not want us to share your information and we respect that, however there may be times when we need to talk to someone without your permission, such as;  if you or someone else is at significant risk of harm or if the law requires us to do so.

 

Cost

Services are free, with 10 appointments bulk billed per year covered by Medicare when you have a Mental Health Treatment Plan. 

You don’t need to have a Mental Health Treatment Plan before contacting headspace and coming in for your first appointment.  We can help you through getting a Mental Health Treatment Plan after you attend.

Bulk Billing is where headspace, instead of charging you, can bill Medicare (or the Australian government) for the health services that you receive.

For Service Providers (Including GP's and Government Departments)

If you are a service provider, GP or Government Department, please complete the referral form below and return to headspace Capalaba by email, fax or post. If the young person has a Mental Health Treatment Plan in place, please provide a copy of this with the referral form.

We do ask all GP's and external referrers to fill in our referral form (PDF available here) to make sure that the young person you are referring is suitable for service at headspace Capalaba.

Please note we are an early intervention service; our Senior Access and Engagement Officer will assess all incoming referrals and we will contact you shortly after to let you know whether the young person has been accepted into service.

Our fax number is 07 3102 9218
Our email is headspacecapalaba@wmq.org.au
Our postal address is PO Box 186, Capalaba, QLD 4157

To access headspace Capalaba's services for free, all you need to have is a valid Medicare card.

If you don't have a Medicare card but think you might be eligible, you can apply on the Human Services page by clicking here.

If you are ineligible to apply for a Medicare card, give us a call and we will direct you to alternative appropriate services for you, such as our fee-for-service options which range in price. 

Parking

Parking is available in front of headspace Capalaba, which is accessed via Moreton Bay Road. We are located in the first office on the left of the building. 

Transport

Public transport to headspace Capalaba is available via multiple bus services.

  • The closest bus stop is located right outside the centre on Moreton Bay Road.
  • Alternatively, the Capalaba Bus Station, as well as the Park n’ Ride are approximately a 10 minute walk from the centre.

For the most up to date bus routes and schedules, please visit the Translink Journey Planner.

Accessibility

headspace Capalaba has accessibility parking available in the centre’s car park. The centre’s entrance is located at ground level.

Please note that due to the ever evolving situation with Covid-19, we have temporarily suspended our group programs in our centre. We are following the guidelines from the government in relation to group activities, and we will advertise them as open once they are running again, whether that is via video, webchat, or in-person at the centre. 

These are some of the groups we usually run in addition to all of our other services! To learn more about any of the groups below, give us a call on 1300 851 274 or send us an email.

socialspace

Socialspace is for young people who just want to hang out with other young people. There are no requirements except having fun! Click here for the flyer

When: Fortnightly on Wednesdays at 4pm - 4:50pm

We are currently not running this group in the centre due to Covid-19

 

Clubhouse

Clubhouse is a place for young people who identify as LGBTIQA+ to come and hang out with other young people in a supportive environment. Young people who want to come along to this group will need to have an appointment with one of our intake staff prior to attending. Click here for the flyer.

When: Fortnightly on Wednesdays at 5pm - 6:30pm

We are currently not running this group in the centre due to Covid-19

 

Ourspace

Ourspace is run at headspace Capalaba in collaboration with Metro South Child and Youth Mental Health Service. This program is for young people (aged 12-17) who have a parent with family member experiencing mental ill-health. It is a one day program held during the school holidays aiming to educate young people about mental health and providing them with some coping strategies. 

When: September School Holidays - more details to come

We are currently not running this group in the centre due to Covid-19

Some young people have found these various apps, online programs and organisations helpful while they are waiting for their appointment at headspace Capalaba:

eheadspace - Free, confidential, over the phone or online counselling service provided by headspace. 1800 650 890 or eheadspace.org.au

Kids Helpline - Free, private and confidential 24/7 phone and online counselling service for young people aged 5-25 years. 1800 55 1800 or kidshelpline.com.au

ReachOut - Online resources and support for young people under 25 going through a tough time. au.reachout.com

Head to Health - Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. headtohealth.gov.au

Bite Back - Online activities, psychoeducation and positive psychology to support young people with their mental health. biteback.org.au

BeyondNow App -  This is a safely planning app that you can work through if you're having thoughts of suicide. beyondblue.org.au/get-support/beyondnow-suicide-safety-planning

The Desk - Online tools and programs to support students with their mental health. thedesk.org.au

Hello Sunday Morning - Website and app that support young people cutting back or taking a break from alcohol. hellosundaymorning.org

The Brave Program - Online program to support young people aged 8-17 with anxiety. brave4you.psy.uq.edu.au/

Breakup Shakeup - App that supports young people going through a relationship break up. iTunes.apple.com/au/app/breakup-shakeup/id1017200579?mt=8

Clear Your Vision - Online program to support young people to reduce their cannabis use. cannabissupport.com.au/treatment/tools-to-quit/clear-your-vision

headspace Capalaba staff are dedicated health professionals who are passionate about working with young people and supporting you in a safe, friendly, confidential and non-judgmental environment. 

 

Centre Management:

Centre Manager - Dom

Clinical Lead - Canice

 

Clinical Team:

Senior Mental Health Clinician (Enhanced) - Graham

Senior Access and Engagement Officer - Justine

Access and Engagement Officer - Robyn

Access and Engagement Officer - Victoria

Mental Health Clinician (Psychological Therapies) - Farah

Youth and Family Recovery Worker - Anna

Mental Health Clinician - Jessiah

Mental Health Clinician - AJ

 

Community Team:

Community Awareness and Engagement Officer - Jarla

 

Admin Team:

Administration Coordinator - Kelly

Medical Receptionist - Tracey

Medical Receptionist - Mel

 

Private Practitioners:

Psychologist - Vanessa

 

Other services provided by:

YFS (Alcohol and Other Drug Counselling)

LEAD (Vocational Support)

Centre Against Sexual Violence

 

Lead Agency:

Wesley Mission Queensland

 

The Youth Reference Group is made up of a team of volunteers, aged 16-25, who are passionate about making a difference in the lives of young people. Hailing from a diverse set of backgrounds, many of the Youth Reference team have experienced their own struggles but overcome them to become advocates of youth mental health.

Youth Reference Group Members are involved in:

  • Attending fortnightly meetings at headspace Capalaba to continuously be improving the services we are offering young people
  • Advise on various issues and topics relating to Youth Mental Health and the headspace Capalaba centre
  • Participating and assisting in community education activities, social media projects, or presentations on the issue of youth mental health and well-being.
  • Providing peer support or acting as community advocates for youth mental health which will: raise awareness of youth mental health, encourage young people to seek help early and to educate the broader community about youth mental health
  • Maintain and update resources so that they remain relevant and youth-friendly 
  • Networking including promoting the program through word of mouth, networking leaving pamphlets at appropriate locations (e.g. community centres etc)
  • Sit on interview panels to provide input during the recruitment of new staff to the centre.

As part of our team of dedicated volunteers, you will be provided with training and support to perform your role efficiently and safely including the opportunity to develop your skills in the area of Youth Mental Health.

headspace Capalaba is a lovely, welcoming and rewarding place to volunteer where you will meet many wonderful people and learn great new skills that may assist you both personally and professionally. There are lots of other benefits to volunteering with us as well, such as:

  • Meet other young people passionate about youth mental health and well being 
  • Receive training in mental health, alcohol and other drugs, media and more, relating to your specific interest area
  • Develop a range of skills including working in groups and representing the needs of your peers 
  • Supply and pay for any security checks required for the position
  • Access to online and face-to-face wellness advisors
  • Free Flu Vaccinations
  • Exclusive shopping discounts
  • Being part of a team who really are making a difference to the lives of young people in our community
  • Collaborating with other youth organisations

To apply to be a part of our YRG, click here, or call the mainline on 1300 851 274 or email AJ, the group coordinator at ajohnson@wmq.org.au

Here at headspace Capalaba, we know that in order to best serve the people in our community, we need to know the people in our community. We truly value relationships with other community organisations, schools, and sports clubs and will take any opportunity to listen to the latest issues our community is facing. To this end, our door is always open if you have anything you would like to talk. 

You will see us out and about at events such as Brisbane PRIDE, NAIDOC week, IDAHOT Day, R U OK? day, Youth week and many more. If you see us when we are out in the community, please feel free to come up and have a chat. We would also love to have a presence at any and all events being held by local organisations so if you'd like to have staff and members of our youth reference group be a part of an event or workshop you are holding, please email our Wellbeing and Engagement Consultant AJ at ajohnson@wmq.org.au. 

We also host many events at our centre and in the community throughout the year, and we would love to have you join! Any and all upcoming events that we are involved in will be advertised online on our Facebook and Instagram, and our website will be updated regularly. All activities are free unless otherwise noted and will be run by our friendly team.

If you would like resources to distribute to young people, if you are hoping for a presentation on headspace services, or if there is anything else you'd like to discuss with AJ, please call the main line at 1 300 851 274 or email them directly at ajohnson@wmq.org.au. Please be advised that 2-3 weeks notice for presentations and events is appreciated. 

At headspace Capalaba we welcome and appreciate your feedback as it helps us continually improve our service for young people and their families.

Click here to let us know what you thought about your experience at headspace Capalaba.

You can also mail any feedback you may have for us to PO Box 186, Capalaba QLD 4157.