headspace
Cairns

picture of waiting room intirm

Hours

  • Monday: 8:30am - 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 8:30am - 5:00pm
  • Thursday: 8:30am - 7:30pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

headspace Cairns is a free and welcoming safe space for young people aged between 12 and 25 providing access, support and information for a broad range of concerns, including mental health, physical/sexual health, drug and alcohol, employment and education and support for families and carers.

Connecting with us is easy, drop into the centre, give us a call or send an email to talk to one of our friendly team members about accessing the support. 

We are on the corner of Grafton Street and Spence Street on the 2nd floor via the stairs (Spence Street) or the wheelchair accessible lift (Grafton Street). There is free 3 hour middle parking and paid 3 hour parking on both streets and the nearest bus stop is Grafton Street (50 metres).

Hours

  • Monday: 8:30am - 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 8:30am - 5:00pm
  • Thursday: 8:30am - 7:30pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Cairns is operated by Royal Flying Doctor Service (QLD) Services Limited. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Northern Queensland (Mackay Hospital and Health Services).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Cairns

Are you passionate about working with young people and their families and friends?

Perhaps you are interested in starting a private practice, but worried about the risks?

Are you fully registered with AHPRA?

Why not consider joining headspace?

headspace Cairns is seeking motivated and experienced private Allied Health Providers to join our growing and dynamic team which includes General Practitioners, psychologists, social workers, mental health nurses and engagement staff on site.

headspace Cairns provides a range of evidence based, early intervention services to young people aged 12-25 years, including primary health, mental health, substance use counselling, & social recovery programs.

Availability of clinic rooms means that your hours of work can be flexible and Thursday night sessions are available. We offer administrative support, including billing and appointment bookings, the support of a friendly multi-disciplinary team, comfortable rooms located in Cairns CBD, a paperless practice, and an ongoing referral base. Case management, support & professional development opportunities are available.

Successful applicants will be require a current 'Working with Children Blue Card'.

For more information contact:

Name: Gabrielle Gill, Manager headspace Cairns
Phone: (07) 4041 3780
Email: ggill@headspacecairns.org.au

headspace Cairns is seeking motivated and experienced General Practitioners with an interest in youth mental health to work on a full time, part time or sessional basis in our Cairns headspace centre.

headspace Cairns provides a range of evidence based, early intervention services to young people aged 12-25 years, including primary health, mental health, substance use counselling, & social recovery programs.

Working in our bulk billing centres, General Practitioners provide:  

  • An opportunity for young people to access help earlier through GP appointments.
  • Early identification, diagnosis and treatment of physical and mental health problems, ensuring better pathways to health.
  • Youth friendly medical services and mental health treatment planning and follow-up.
  • Integrated health care that is youth-friendly and responsive to families.
  • Services that are respectful, non-judgemental and respect diversity.

What we offer

  • Appointment management, bulk billing and practice management support enable the GP to focus on delivering high quality medical services to young people.
  • Multi-disciplinary team who are passionate and knowledgeable about youth mental health
  • Regular peer support opportunities.
  • Access to onsite clinicians who provide comprehensive onsite psychosocial assessments
  • Smooth referral pathways into mental health, drug and alcohol, early intervention and sexual health services.
  • Continuing Professional Development in field of youth mental health.
  • Secondary consultation opportunities (Clinical Services Manager and Consultant Psychiatrist).
  • Flexibility with hours and days worked (including possibility of after-hours work)
  • Support from the headspace National Office GP Advisor.

For more information contact:

Name: Gabrielle Gill, Manager headspace Cairns
Phone: (07) 4041 3780
Email: ggill@headspacecairns.org.au

Salary: none

headspace Cairns believes in providing young people with the opportunity to be heard, and actively involved in addressing the issues that are important to them.

As a member of the headspace Cairns Youth Reference Group (YRG)  you can do just this, by;

 

  • Working with at risk youth in the community
  • Planning and organising events
  • Developing and facilitating programs
  • Community Engagement
  • Youth & Community Development
  • Health Promotion

 

By getting involved you will get the opportunity to

 

  • Receive training about headspace and Mental Health & wellbeing.
  • Have your say on important issues and influence how headspace Cairns operates.
  • Meet and work with other young people who are passionate about youth and our community.
  • Learn and develop leadership and organizational skills.

 

 

For more information contact:

Name: Grace Holden, Community Engagement Officer
Phone: (07) 4041 3780
Email: gholden@headspacecairns.org.au

Apply now

Salary: None

Headspace Cairns is looking for passionate people above the age of 25 to join the headspace Cairns Family & Friends Reference Group!

headspace Cairns believes in providing family and friends of those engaging with mental health services with the opportunity to be heard, and actively involved in addressing the issues that they believe are important to the young people they are supporting.

As a member of the headspace Cairns Family & Friends Reference Group (FFRG) you can do just this, by;

  • Working with at risk youth in the community
  • Planning and organising events
  • Developing and facilitating programs
  • Community Engagement
  • Youth & Community Development
  • Health Promotion

 

As part of the FFRG, you will have the opportunity to:

  • Work with other people to plan and run events and activities for young people in the Cairns area
  • Provide feedback and advice about how headspace Cairns works
  • Promote headspace Cairns and important youth issues
  • Give ideas and feedback for events, resources, policies and procedures
  • Learn new skills, experiences new things and build self confidence

For more information contact:

Name: Grace Holden, Community Engagement Officer
Phone: 4041 3780
Email: gholden@headspacecairns.org.au

Salary: up to 99k (FTE)

Deadline: 20 May 2022, 5:00 pm

About headspace: 

Established in 2006, headspace is making a difference in the lives of thousands of young Australians and their mental health, by: 
  

  • Allowing young Australians and their families to seek help early
  • Making it easier for young people and their families to access information
  • Creating awareness and educating young people, families and the broader community about how to get help

  
headspace Cairns (under the direction of the RFDS (Qld) Services Limited) is an innovative youth service, delivering primary and mental health, alcohol and drug services, social welfare and vocational services to young people aged 12-25 years.  
  
The Role:

We are seeking a Senior Mental Health Clinician to join our Cairns team and work across suicide response programs and headspace assessment and case coordination functions. Where eligible, options also exist to engage in private practice.

This Senior Clinician will be responsive to the urgent mental health needs of young people through robust clinical assessment and providing focused and relevant interventions.

This role is a wonderful opportunity to join a leading mental health provider in a part-time capacity on a maximum term contract until June 2023 (with the possibility of extension).
This role is based in Cairns with the part-time component of the role open to negotiation as we can support a roster of 4-6 days per fortnight.

Who we are looking for?
  
You will be qualified in Psychology, Social Work, Occupational Therapy or Nursing (Mental Health), maintain registration with AHPRA or the AASW, and have at least 5 years of experience in a relevant clinical field including training and experience relevant to the role.
  
Why work for us?  
  
In return for your skills, energy and commitment to our goals, we offer you the opportunity to make a real impact in the Cairns community and truly help others. You’ll work every day with people who are passionate about our purpose and proud of their contribution. In addition, we offer-
  

  • Attractive remuneration package of up to $99,000 (FTE) depending on skills and experience
  • Optional salary package of up to $18, 500 to increase your take-home pay  
  • Extensive and supportive training and development programs
  • Opportunity to be a part of a dynamic and progressive team
  • Valuable professional experience in working with young people
  • Be an integral team member and support those who make a real impact in the Cairns community
  • Employee Assistance Program Advice for staff and their families (support, nutrition & financial)


Interested?

 If you have any questions, please do not hesitate to contact Gabrielle Gill on 07 4051 3649 or ggill@headspacecairns.org.au 

Shortlisting may occur before the closing date on the 20th of May 2022 so if this role sounds like you, please don’t delay in applying!
  
Please note: This role will be required to undergo a pre-employment drug and alcohol test, will be subject to a criminal history check, and hold a ‘Working with Children Blue Card’ ( if you are not registered with AHPRA).

RFDS (Queensland Section) and headspace work with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.


The RFDS and headspace are committed to the principles of Equal Employment opportunities.
Aboriginal and Torres Strait Islander People are encouraged to apply.

For more information contact:

Name: Gabrielle Gill
Phone: (07) 4051 3649
Email: ggill@headspacecairns.org.au

Apply now

Salary: up to 78K

Deadline: 24 May 2022, 4:00 pm

headspace Cairns is a welcoming safe space for young people aged between 12 and 25 providing access, support and information for a broad range of concerns, including mental health, physical/sexual health, drug and alcohol, employment and education and support for families and carers.
  
headspace Cairns (under the direction of RFDS (Queensland) Services Limited) has been making a difference in the lives of young Australians since 2006. Supporting young people's employment needs has become an integral part of our work to support well-being. To supervise our employment support program, we are seeking an Employment Support Supervisor (Youth) known internally as an Individual Placement and Support (IPS) Supervisor.
  
The IPS Supervisor is responsible for-
  

  • Overseeing the IPS vocational program within headspace Cairns
  • Carrying a small caseload
  • Supporting Vocational Specialists to market the vocational program to young people and a broad range of employers
  • Mentoring the team of IPS Vocational Specialists
  • Actively linking in with local employers, training providers, educational institutions, and community service organisations to build a network of employment opportunities for IPS participants
  • Developing partnerships with external organisations that increase access to vocational opportunities for young people

  
This newly created opportunity is part-time on a maximum term contract until June 2023 with the possibility of an extension in line with ongoing funding.
  
The IPS supervisor will enjoy a work-life balance, with a flexible roster that can be worked 3 days per week or shorter hours worked each day over the week.
  
To be considered for this role it is essential you meet the criteria below:
  

  • Minimum Certificate level qualification in relevant study area i.e., Vocational Counselling or Vocational Education or similar
  • Demonstrated experience or skills in vocation/education leadership including skills in supervising/mentoring staff to achieve program objectives
  • Extensive knowledge of issues that impact young people when accessing employment and/or educational opportunities
  • An understanding of the Individual Placement and Support model
  • Demonstrated experience developing good business relationships including the fostering of relationships that lead to employment opportunities
  • Knowledge of the employment services sector, Centrelink and other state and federal employment initiatives that impact young people

  
About our offering

We value our people, and we are passionate about making a difference for young people. By joining headspace and the RFDS (Queensland Section), you will:

  • Become part of a highly skilled professional team driven by best-practice
  • Receive a generous base salary up to 78K + superannuation
  • Have access to generous not-for-profit tax-free benefits of up to $18,550
  • Have access to the additional company superannuation contribution program
  • Have support for your ongoing education and development with opportunities provided by headspace and the RFDS
  • Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Private health insurance discounts
  • Novated leasing available
  • Opportunity to be a part of the iconic headspace and Royal Flying Doctor Service team

    
Interested?

This role will close on the 24th of May 2022 however; shortlisting will commence before the end date so don’t delay in applying!

For further information regarding this role please contact the Manager of headspace Cairns; Gabby Gill at ggill@headspacecairns.org.au or 07 4041 3780.

headspace and RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

Successful candidates will be subject to a Police Check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing. Candidates are required to hold a current, unrestricted Australian driver's licence. 

You will also be required to complete the RFDS immunisation program where you will need to provide evidence of immunity or vaccination against Vaccine-Preventable Diseases (VPD).


Non-AHPRA registered professionals will need to obtain a Blue Card before commencement.

headspace and RFDS are committed to the principles of Equal Employment Opportunity. Aboriginal and Torres Strait Islander People are encouraged to apply.
headspace Cairns is a welcoming safe space for young people aged between 12 and 25 providing access, support and information for a broad range of concerns, including mental health, physical/sexual health, drug and alcohol, employment and education and support for families and carers.
  
headspace Cairns (under the direction of RFDS (Queensland) Services Limited) has been making a difference in the lives of young Australians since 2006. Supporting young people's employment needs has become an integral part of our work to support well-being. To supervise our employment support program, we are seeking an Employment Support Supervisor (Youth) known internally as an Individual Placement and Support (IPS) Supervisor.
  
The IPS Supervisor is responsible for-
  

  • Overseeing the IPS vocational program within headspace Cairns
  • Carrying a small caseload
  • Supporting Vocational Specialists to market the vocational program to young people and a broad range of employers
  • Mentoring the team of IPS Vocational Specialists
  • Actively linking in with local employers, training providers, educational institutions, and community service organisations to build a network of employment opportunities for IPS participants
  • Developing partnerships with external organisations that increase access to vocational opportunities for young people

  
This newly created opportunity is part-time on a maximum term contract until June 2023 with the possibility of an extension in line with ongoing funding.
  
The IPS supervisor will enjoy a work-life balance, with a flexible roster that can be worked 3 days per week or shorter hours worked each day over the week.
  
To be considered for this role it is essential you meet the criteria below:
  

  • Minimum Certificate level qualification in relevant study area i.e., Vocational Counselling or Vocational Education or similar
  • Demonstrated experience or skills in vocation/education leadership including skills in supervising/mentoring staff to achieve program objectives
  • Extensive knowledge of issues that impact young people when accessing employment and/or educational opportunities
  • An understanding of the Individual Placement and Support model
  • Demonstrated experience developing good business relationships including the fostering of relationships that lead to employment opportunities
  • Knowledge of the employment services sector, Centrelink and other state and federal employment initiatives that impact young people

  
About our offering

We value our people, and we are passionate about making a difference for young people. By joining headspace and the RFDS (Queensland Section), you will:

  • Become part of a highly skilled professional team driven by best-practice
  • Receive a generous base salary up to 78K + superannuation
  • Have access to generous not-for-profit tax-free benefits of up to $18,550
  • Have access to the additional company superannuation contribution program
  • Have support for your ongoing education and development with opportunities provided by headspace and the RFDS
  • Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Private health insurance discounts
  • Novated leasing available
  • Opportunity to be a part of the iconic headspace and Royal Flying Doctor Service team

    
Interested?

This role will close on the 24th of May 2022 however; shortlisting will commence before the end date so don’t delay in applying!

For further information regarding this role please contact the Manager of headspace Cairns; Gabby Gill at ggill@headspacecairns.org.au or 07 4041 3780.

headspace and RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

Successful candidates will be subject to a Police Check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing.  Candidates are required to hold a current, unrestricted Australian driver's licence. 

You will also be required to complete the RFDS immunisation program where you will need to provide evidence of immunity or vaccination against Vaccine-Preventable Diseases (VPD).


Non-AHPRA registered professionals will need to obtain a Blue Card before commencement.

headspace and RFDS are committed to the principles of Equal Employment Opportunity. Aboriginal and Torres Strait Islander People are encouraged to apply.

For more information contact:

Name: Gabrielle Gill
Phone: (07) 4051 3649
Email: ggill@headspacecairns.org.au

Apply now

Salary: Up to 99K

Deadline: 24 May 2022, 5:00 pm

headspace Cairns is looking to employ a Senior Mental Health Clinician skilled in Dialectical Behaviour Therapy (DBT). The Senior Mental Health Clinician- DBT will provide a range of evidence-based clinical interventions to clients of the DBT program, at the individual, family and community level. In addition, this role will support the DBT Coordinator, Centre Manager, Mental Health Clinicians, and other staff in the development and delivery of youth-specific mental health services.

 

This is a full-time position on a maximum term contract until June 30, 2023, with the opportunity for extension.

 

About headspace:
  
headspace Cairns (under the direction of the RFDS (Queensland Section) Services Limited) is an innovative youth service, delivering primary and mental health, alcohol and drug services, social welfare and vocational services to young people aged 12-25 years.  We’re looking for a passionate, dedicated, and proactive clinician to join our team in this autonomous position.


Who we are looking for?
  
You will be qualified in Psychology, Social Work, Occupational Therapy or Nursing (Mental Health), maintain registration with AHPRA or the AASW, and have at least 5 years in a relevant clinical field. In addition, we are looking for;

 

  • Understanding of the objectives and principles of empowerment of individuals to take responsibility for making positive choices about their health and wellbeing.
  • Understanding of issues impacting young people, particularly those relating to health and wellbeing.
  • Experience and skills in the provision of DBT
  • Knowledge of the current Mental Health Act and other relevant practice legislation
  • Ability to assess the comprehensive needs of a client
  • Demonstrated experience in providing appropriate mentorship, including training and support, to team members, other health professionals and service providers
  • Highly developed communication skills.
  • Ability to work collaboratively and proactively with a wide range of service providers to develop and maintain positive and productive strategic partnerships.


Our benefits

  • Base Salary up to 99K(Depending on experience and qualifications)
  • BaseSalary packaging up to $18, 500 Super
  • Valuable professional experience in working with young people
  • Opportunity to be a part of the iconic headspace and Royal Flying Doctor Service team
  • Experience working in a highly skilled multi-disciplinary team
  • Development and training opportunities provided with paid study leave days
  • We provide extensive and supportive orientation, training and development programs
  • Employee Assistance Program- advice for staff and their families (support, nutrition & financial)

  
Please note: This role will be required to undergo a pre-employment drug and alcohol test, obtain a blue card and will be subject to criminal history check. Flexible working hours including work outside of core business hours may also be a requirement of the role

RFDS (Queensland Section) and headspace works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.


Interested?

Please submit your application including demonstrated experience that highlights your suitability for this opportunity.

If you have any questions, please do not hesitate to contact Gabrielle Gill on 07 4051 3649 or ggill@headspacecairns.org.au 


This role will close on the 24th of May 2022 however, shortlisting may begin prior to this point, please don’t delay in applying!

The RFDS and headspace are committed to the principles of Equal Employment opportunities. Aboriginal and Torres Strait Islander People are encouraged to apply.

For more information contact:

Name: Gabrielle Gill
Phone: (07) 4051 3649
Email: ggill@headspacecairns.org.au

Apply now

More information

There are always groups and activities happening at headspace for the 12 to 25 age group! 
You can keep up to date with any events or activities that we are involved with by liking our Facebook page :)


Current social groups on offer at headspace Cairns
All groups are held and initiated by our amazing volunteers in our Youth Reference Group! 

SafeSpace
Do you identify as a part of the LGBTQIA+ community? This is a safe social space for you!

When: Mondays 3.45PM - 4.45PM

 

Walk it out

For people of all fitness levels! Meet up with us at headspace Cairns and walk the Cairns Esplanade and meet some new people along the way.

When: Held fortnightly on Mondays from 5.15PM - 6.15PM. 

 

Board Gamers

Come in and meet some new friends and challenge them at new or old board games! We will host a number of different games here so come along!

When: Every Wednesday 3.45PM - 4.45PM

 

dogspace

We have Leo (therapy dog) and Judy (handler) coming in fortnightly for all of your puppy loving needs! 

When: Fortnightly on Wednesdays 4.00PM - 4.50PM, BOOKINGS ONLY. 

Dungeons & Dragons

Every Thursday night we host our biggest social group: Dungeons & Dragons! If you'd like to join, please get in touch via: info@headspacecairns.org.au

When: Every Thursday 5.30PM - 7.15PM

 

All groups are held at headspace Cairns centre, Level 2, 42 Grafton Street (corner of Spence and Grafton Sts). 

While we will try and keep everything running smoothly, sometimes things can happen which mean we need to change or sometime cancel a group.

Please keep an eye on our Facebook page for updates and check the website.

 


 

 
Don’t forget to like us on Facebook to stay up-to-date with any unexpected changes. We also have an Instagram @headspace_cairns.

 If you have any further inquiries please call our office on 4041 3780

There are a number of ways for young people to access headspace Cairns services:

Family/Friend:  If you are concerned about a friend or family member and would like to discuss the possibility of booking an appointment at headspace Cairns  please call us on 4041 3780, or email info@headspacecairns.org.au  You can also visit us at Level 2, 42 Grafton Street (Cnr Spence & Grafton Sts)

Self: If you are a young person between the ages of 12-25, you can come in to the headspace centre by yourself or bring a friend with you. You can also give us a call on 4041 3780, or email info@headspacecairns.org.au

Agency: If you wish to refer a client between the ages of 12-25 please complete the referral form and fax it to the headspace centre on 4041 6340

GP's :   If you wish to refer a client between the ages of 12-25 please fax a referral and Mental Health Treatment Plan to the headspace centre on 4041 6340.

headspace is a youth friendly service.  All young people referred to or attending headspace need to be willing to engage with headspace and be able to attend appointments.

Note that GP services and some counseling services may require a current medicare card. 

If you don't have a Medicare card and think you may be eligible, you can apply for one on the Human Services page -

https://www.humanservices.gov.au/individuals/services/medicare/medicare-card 

DBT: If you are wanting to refer a client to our DBT program complete the referral form and fax through to our reception.

What kind of things can you help me with?

headspace Cairns can help with concerns or questions related to general health, mental health and well-being, physical health, sexual health, employment, education and training, and alcohol and other drug concerns. If you are not sure if we can help or not then just give us a call.

How old do I have to be?

headspace provides services to young people between the ages of 12 and 25, as well as their family, friends and carers.

Do my parents need to come with me?

Although we feel it's great if parents can come and support you, we also understand this may be difficult sometimes for many reasons. Therefore your parents don't have to attend headspace with you. You may want to bring someone else that you feel comfortable with, or you can also attend by yourself if you chose to. If you’re 16 or under we will require consent from a family member or guardian.

How much does it cost?

All headspace Cairns services are free of charge, and we bill Medicare for our GP and counselling services so please bring your Medicare card or number with you. If you don't have a Medicare card, contact us for information on how to obtain one or for alternative ways that we might be able to assist you. Where we need to refer you to another service, we will always talk with you about their costs and try to find you no or low cost service to best suit your needs.

When are you open?

headspace Cairns is open Monday to Friday 8.30am to 5.00pm with late opening to 7.30pm on Thursdays.

Do I need a referral to come?

No, you don't need a referral, if you are between the ages of 12 and 25 just give us a call and talk to one of the team to see how we can help. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you; however we will need to speak with you to get your consent.

Do you tell people what I say?

At headspace we take your privacy very seriously and anything you say to us is confidential. If your information needs to be given to other people or organisations we will ask you for your permission. The only time we would talk to someone else without your permission is if you tell us that you are going to hurt yourself or someone else, or if we are required to by law. Keeping you and other people safe is our main concern.

How do I make an appointment?

First step is to give us a call on (07) 4041 3780 or email us at info@headspacecairns.org.au and talk to one of our Intake Officers who will:

  • Chat with you about what you are wanting help with
  • Explain to you the services we are able to provide; and
  • Work with you to develop a plan for how your needs can best be met

We will then use this information to match you up with a worker who will contact you to book a face to face appointment. You can also ask a friend, teacher, parent, other family member, health worker or community agency to contact headspace for you; however we will need to speak with you to get your consent.

What if I'm not ready to speak to someone face-to-face?

It's not unusual to feel nervous about getting help for the first time. If you're going through a tough time and you're not ready to chat to someone face-to-face, eheadspace provides confidential online web-chat and telephone mental health support 7 days a week. To access eheadspace for the first time all you need to do is register at eheadspace.org.au or phone 1800 650 890.

Do you have a waiting list?

We try and see people as quickly as possible but in busy times sometimes you might have to wait a couple of weeks for an appointment.

How do I find the centre?

We are located on Level 2 at 42 Grafton Street, on the corner of Spence and Grafton Streets (above Helga's Pancakes). We have two entrance doors, one on Grafton Street with a lift and one on Spence Street with stairs. There is metered parking in Grafton Street and 3 hour free in the median strip.

We are only a short distance away from the Lake Street bus station.

You can always call us, and we'll give you specific instructions as well :)

headspace Cairns is staffed by a dedicated team of health professionals who are passionate about making sure the support we provide is youth friendly.

headspace Cairns Staff:

Gabrielle  - Centre Manager

Tahni - Centre Coordinator

Samantha - Medical Receptionist

Emily - Medical Receptionist

Kimberly - Medical Receptionist

 

Grace - Community Engagement Officer

Makayla - Mental Health Clinician

Toby - Mental Health Clinician

Soobin - Social Worker

Jodi - Clinical Psychologist & Clinical Lead

Tracey - DBT Coordinator

Suzy - DBT Clinician

Sara - SSRS Clinician & Psychologist

Ruby - Senior Mental Health Clinician (South-side Outreach)

Desiree - Senior Mental Health Clinician (Outreach)

Morgan - Youth Vocational Specialist

Kadeisha - Youth Vocational Specialist

 

Private Practitioners:

 

Dr Sarah - General Practitioner

Steven - Mental Health Nurse Practitioner & SSRS Clinician

Tamikah - Social Worker

Bernie - Psychologist

Barry - Psychologist

 

 

headspace Cairns Family & Friends Reference Group

If this might be something you would be interested in, Click here to take the first step to joining the headspace Cairns Family & Friends Reference Group.

If you have any questions about the Family & Friends Reference Group please call our office on 4041 3780.  

headspace Cairns Youth Reference Group

If this might be something you would be interested in, Click here to take the first step to joining the headspace Cairns Youth Reference Group.

If you have any questions about the Youth Reference Group please call our office on 4041 3780.  

headspace Cairns have a range of presentations across youth mental health topics that can be delivered to students at your school or to staff at your organisation by members of our team.

From general presentations on what is mental health and tips for a health headspace to more specific talks on things like bullying or anxiety we work with you to understand your needs and the audience to ensure we provide the right sort of information.

We can also come along with our "pop up info booth" at recess or lunchtime to informally hand out information and chat with students or younger team members who may have questions about our services and their own mental health.

We also have resources including fact sheets and brochures that we can bring along.

If you would like headspace Cairns to attend your school or organisation to present, or would like resources please click here to submit a request.

Once we receive your completed form, one of our team will make contact with you to discuss your request.

If you're between 15-24 years old and struggling with taking the next step on your work or study journey check out our Digital Work and Study Service. It's completely free of charge and you can access it online or over the phone.

Check out this video  for more information or have a look at the webpage.