headspace
Box Hill
About
headspace Box Hill has a team of dedicated and passionate youth health professionals who are here to support you. These include youth mental health practitioners, peer practitioners, community engagement workers, adolescent health nurses, alcohol & drug workers, and GP's and private practitioners.
For family and friends referrals
Alternatively, you can make a phone referral via 03 9810 9310 or send an email to boxhill.headspace@mindaustralia.org.au
Feedback can be provided through this form.
For Community Engagement requests use the form or email headspaceboxhillcommunity@mindaustralia.org.au.
Hours
- Monday: 10:00am - 6:00pm
- Tuesday: 10:00am - 6:00pm
- Wednesday: 10:00am - 6:00pm
- Thursday: 10:00am - 6:00pm
- Friday: 9:00am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Box Hill is operated by Mind Australia. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Eastern Melbourne Primary Health Network.
Services
If you live near our headspace centre in a rural area but cannot travel in to see us, you can see our mental health workers online.
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).
Sexual health screenings on site or links to local services.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
Media gallery
Jobs and volunteering
Positions currently available at headspace Box Hill
Salary: Contracted; MBS funded
Due to high demand, headspace Box Hill has opportunities for youth oriented and community focused psychologists, occupational therapists and accredited mental health social workers to work as independent Private Practitioners funded by Medicare. headspace Box Hill offers the opportunity to work closely with the multidisciplinary headspace team and service partners while also offering the flexibility of managing your own hours and client caseload.
About headspace Box Hill
headspace Box Hill opened in late December 2023, and this is your opportunity to be involved in a newly established headspace centre and an innovative youth mental health program that is making a real difference in the community. headspace offers a 'one stop shop' for young people aged 12-25 and their families who may be experiencing mental health difficulties. It provides an opportunity for young people to receive help early and promotes a 'no wrong door' approach to supporting young people.
headspace works from an early intervention and prevention framework with young people and their families who have emerging mental health issues. We deliver four core services which include general health, mental health support, vocational services, and alcohol and other drug services. Private practitioners are a key component of the mental health services provided within our centres.
What we offer
• Brand new centre conveniently located in central Box Hill complete with 10 fully serviced consultation rooms including PC, printer, telephone and counselling resources.
• No fee charges for room or reception, therefore you receive 100% of the Medicare billing.
• Flexible hours – you determine and manage your own hours and client caseload.
• Our experienced and supportive Intake & Assessment team will screen referrals based on the young person's clinical needs and schedule first appointments into your schedule.
• Complete administrative support to book and case-manage clients outside of the therapeutic space including scheduling appointments, text reminders and all client follow up administration.
• The opportunity to work as part of a supportive and passionate multi-disciplinary team including Social Workers, Counsellors, Adolescent Health Nurse, and Peer Workers for case-conferencing & clinical review meetings and seamless referrals.
• You receive referrals from the headspace team, and we will provide full, comprehensive administration support and case management.
• Regular training and professional development offered through headspace National on a range of different topics including trauma, DBT, ACT, neurodiversity, LGBTQIA+, and family violence.
• Clinical support including regular clinical supervision both individual and group, daily clinical support and guidance from our Clinical Lead, regular peer supervision and regular complex clinical review/consultation with a team of experienced psychologists, social workers, nurses, and other specialised disciplines.
What we need from you
• Relevant qualifications and registration (AHPRA or AASW)
• Eligibility to provide Medicare Benefits Schedule services.
• An Australian Business Number (ABN)
• Personal Professional Indemnity Insurance
• Available at least 1-2 days per week.
• Clinical experience working with young people or within mental health in diverse settings including bio-psychosocial assessments, risk assessments and providing focused psychological intervention.
• A desire to make a difference in the lives of young people within a community setting.
• Working with Children's Check and Police Check.
If you are interested in joining the team at headspace Box Hill or for more information, please contact Bowen Guan, Centre Manager on 03 9810 9310.
For more information contact:
Name: Bowen Guan
Phone: (03) 9810 9310
Email: Bowen.Guan@mindaustralia.org.au
Salary: MBS funded
GPs and Nurse Practitioners for headspace Box Hill
Seeking experienced GPs and Nurse Practitioners for EOI to join our new team
headspace Box Hill is seeking motivated and experienced General Practitioners and Nurse Practitioners with an interest in youth mental health to work on a part-time basis.
About headspace Box Hill:
headspace Box Hill is delivered by Mind Australia and is part of a National Youth Mental Health Foundation providing early intervention mental health services to 12-25 years old. This service is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing. This covers four core areas: mental health, physical health, work and study support, alcohol and other drug services.
Working at a headspace centre gives GPs and Nurse practitioners an opportunity to:
- Improve the lives of young people as part of an interesting and innovative team
- Provide a full range of health services with an emphasis on managing mental health problems
- Be part of a supportive, multidisciplinary team, and develop confidence and increased skills in working with young people
What we offer:
- Focus on evidence-based practice: from assessment to appropriate prescribing
- Competitive remuneration with 100% of MBS billings
- Flexible workdays and hours
- No administrative or room fees are associated
- Full administrative support and consulting space, which includes reception, billing, appointment confirmations, and SMS reminders
- New, vibrant and fun consulting space
- Support from the multi-disciplinary team, including a nurse, psychologists, social workers, and counsellors
- Ongoing referral base of young people who have been assessed and are ready to receive services
- Access to free learning opportunities through headspace National
- Support from headspace national that provides a GP community and access to accredited training
About the Opportunity:
Join a vibrant, youth-focused team at headspace Box Hill! We're looking for fully registered GPs and Nurse Practitioners with a passion for youth mental health. Enjoy flexible hours and full support from an expert clinical and admin team. Help shape brighter futures—starting now
What we can offer:
- A multi-disciplinary team focus with support from onsite practitioners
- Full administration support including reception, appointment bookings & billing
- Flexible working hours
- Medical software with IT support and onsite training
What we are looking for:
- An interest in mental health (particularly early intervention)
- A desire to make a difference in the lives of young people
- Ability to provide a full range of health services including sexual health, chronic health management and general health checks
- Be vocationally registered and eligible to apply for a Medicare Provider number
- No DWS or GPs with Medicare moratorium restrictions
For more information contact:
Name: Bowen Guan, Service Manager
Email: Bowen.Guan@mindaustralia.org.au
Phone: (03) 9810 9310
For more information contact:
Name: Bowen Guan
Phone: (03) 9810 9310
Email: bowen.guan@mindaustralia.org.au
headspace Box Hill
Youth Reference Group
What is the Youth Reference Group?
Young people are at the heart of all that we do at headspace. We recognise they are experts in their own lives, and through youth participation, we engage young people to develop solutions for the issues most affecting them. The Youth Reference Group informs the work of headspace Box Hill, ensuring the service is suitable for and engages directly with young people in the local community.
The Youth Reference Group consists of young people, aged between 16 and 25 years old, who value youth mental health and wellbeing, who live, work, or play in either Whitehorse, Manningham, Boroondara or Maroondah catchments. We welcome and encrourge those with lived experience of mental health, alcohol and drugs, insecure housing, those who identify as Aboriginal and/or Torres Strait Islander, LGBTQI+, and from culturally and linguistically diverse backgrounds to apply for the position and help us create a group that truely represents the local area.
What are some of the different roles YRG members take part in?
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Production of a project in an area of their interest relating to youth.
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Development of community awareness activities, events, and fundraising opportunities.
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Input on social media promotion.
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Creation and evaluation with the development of resources and the headspace service.
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Leadership at public events, school presentations, and participating in interviews.
What are the qualities and responsibilities of a YRG member?
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Aged between 16-25 with ties to the Whitehorse, Manningham, Boroondara or Maroondah area.
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Have or are willing to obtain a Working with Children Check (volunteer)
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Interested in issues relating to youth, such as mental health or alcohol and drugs.
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Looking to volunteer their time to benefit the community and their peers.
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Motivation, willingness, and commitment to participate in meetings across the year (occurring fortnightly each month)
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Availability during business hours to attend and co-facilitate youth-focused events.
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Participation in group discussions that occur between meetings via WhatsApp and email.
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The ability to balance health, mental wellbeing, and other responsibilities, like work and study, alongside the demands of the YRG position.
What are the benefits to being a YRG member?
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Representing and having your say on important issues affecting youth.
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Meeting other young people who are invested in youth mental health and wellbeing.
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Developing skills, such as working in a group on a community project, and taking the lead on topics of personal interest
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Learning more about mental health, alcohol, drugs and other youth-related topics
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Shaping and participating in community awareness and engagement events
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Consulting on service delivery, improvements on documents and processes
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Obtaining valuable experience and references for future employment opportunities
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Obtaining skills in meeting chairing and minute taking
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Creating collateral and activities that are used in the centre
What is the responsibility of a YRG member?
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Participate in fortnightly meetings, Tuesdays 5-6pm at the headspace Box Hill centre
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Be prepared to undertake some training about headspace, mental health, mental illness, talking to the media and other associated topics
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Be open and willing to participate in discussions with other YRG members, headspace staff and other local organisations, councils and schools
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Communication between meetings via email, Facebook or WhatsApp about upcoming meetings, signing up for presentations and workshop facilitation and planning in group projects
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Support local headspace activities
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Young people may be involved in community education activities or as media spokespeople on the issue of youth mental health and well-being.
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Young people may speak at public functions or at local schools, mental health forums, conferences and the like.
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Complete a wellness plan and actively look after all aspects of your health
This is a volunteer position.
Parental (or Guardian) consent will be needed for young people under 18 years of age
For more information contact:
Name: Rebekah - Community Engagement Officer
Phone: 9810 9310
Email: rebekah.abblitt@mindaustralia.org.au
More information
headspace Box Hill is a great place to get help if you:
- Want to talk to someone about difficulties in your life
- Feel sad, depressed, anxious or worried
- Would like help with any kind of health issue (e.g. physical, mental, sexual)
- Want to talk about relationships, sexuality, sexual health, or gender identity
- Are concerned about your use of alcohol and/or drugs
- Are worried about a friend or family member
- Are interested in advice or support about work or study
- Are wanting to connect with a job agency
headspace Box Hill is a voluntary service which offers early intervention, short term counselling (6-10 sessions).
If you feel you are in an emergency situation or need immediate assistance, contact :
- emergency services on 000,
- mental health line (24hr) 1800 011 511,
- lifeline 13 11 14
- or go to your local Emergency department.
We know that life can be unpredictable, and you may need to reschedule an appointment. If you cannot make your appointment, it is important that you let us know as soon as possible.
Notice Requirement
48 hours’ notice is required to cancel or reschedule all appointments at headspace Box Hill. Headspace Box Hill will send a courtesy reminder text message to your mobile phone 48 hours in advance of your appointment. If you can no longer make that appointment, please respond No to the text or call us on 03 9810 9310 to reschedule your appointment.
What if I’m not feeling well on the day?
Please call us as soon as you know you are too unwell to attend. We always have the option to offer telehealth or phone call support. We are happy to talk with you and discuss the options available to you.
Why 48 Hours' Notice Matters
By giving us 48 hours’ notice that you need to cancel or reschedule your appointment, you are helping us to provide the very best service to the Box Hill community.
It means we can offer your appointment time to other young people/families who need support allowing everyone to access support quicker.
More available appointment times means we can quickly reschedule you for another appointment, which keeps your mental health treatment on track.
Repeated reschedules, cancellations and no shows
It is our approach that if a young person does not attend or cancels with less than 48 hours' notice twice in an episode of care, instead of offering another standard appointment we will suggest one of the following:
· Your next session may be used to address engagement issues.
· You might be more suitable for “Session by Session” support
· You may be referred to more accessible services (e.g. drop-in or online services like eheadspace).
· Your episode of care may be closed, and you may need to refer again.
Fees
There is a $50 cancellation fee for private practitioner services.
There are currently no fees for missed appointments with our intake clinicians, counsellors and peer practitioners.
How to Cancel/Reschedule
As soon as you know you can’t make your appointment, please call (03) 9810 9310.
Our cancellation policy can be found here
Australia has a large culturally and linguistically diverse population, with many residents born overseas, or originating from non-English speaking countries and/or families.
headspace is an inclusive service for young people of all faiths, ethnicities, races and backgrounds.
Most headspace services are provided in English; however, we are fortunate to have Mandarin and Cantonese speaking staff at headspace Box Hill.
If you require access to a interpreter via phone or for in-person services, that can also be arranged via Translating and Interpreting Service.
headspace Box Hill can have a presence at your school, university, sporting club, event, festival, community day or wherever you see fit!
Download our flyer to find out more information on headspace Box Hill hosting or attending your activity!
Once you've finished reading, complete our online form below:
We have several events being planned in the background. Make sure you follow along on our socials and check in with the website to keep up to date with all the fun things happening at headspace Box Hill.
headspace Box Hill values the connection to community, and outside of clinical support, we also provide a range of free social groups throughout the year. Our groups run at headspace Box Hill unless otherwise stated. All groups currently running are drop-in groups, so there is no need to register ahead of time; just come on down and join in the fun!
- Queer Craft-A-Noon: a social drop-in group for young people aged 17-25 who identify as LGBTQIA+ and questioning to hang out, do some craft and make friends! It meets fortnightly on a Wednesday afternoon from 4:30-5:30 pm. New crafts each fortnight - Follow our socials for what's coming up
- Next Session
- 16th July
- 30th July
- 13th August
- 27th August
- 10th September
- 24th September
- Next Session
headspace Box Hill has a team of dedicated and passionate youth health professionals who are here to support you. These include youth mental health practitioners, peer practitioners, community engagement workers, adolescent health nurses, alcohol & drug workers, and private practitioners.
Service Manager: Bowen
Clinical Lead: Amanda
Intake and Assessment Team Leader: Angel
Intake and Assessment Practitioner: Xiaoke
Senior Counsellor: Jo
Community Mental Health Practitioners: Jules, Sasha
Peer Practitioners: Amy, Grace
Community Engagement: Bek
Clinical Psychologist: Lynn
Accredited Mental Health Social Worker: Megan
Registered Youth Health Nurse: Ruby
Employment Coach: Aleesha & Shawn
Administrators: Ping, Valencia, Carman
Placement Students: Juhi, Mackenzie
headspace Box Hill rely on the valuable advice and opinions of our Youth Reference Group (YRG). They work at ensuring that young people's voices are heard in decisions that shape our service.
The Youth Reference Group (YRG) is a passionate group of young people from this area who are determined to make a difference in the lives of their peers. Our members come from diverse backgrounds and a range of ages, all united in our shared passion for advocacy around youth mental health.
The YRG is managed and supported by our Community Engagement Practitioner, Bek who oversees all things youth participation.
The group meets monthly and runs regular fundraising events in the community, develops on-site projects, informs policy and processes at our centre, speaks at schools and other local organisations, creates content for social media, as well as generally makes our centre a better place to be.
Recruitment currently OPEN for the 2025 Youth Reference Group - if you would like to apply, please follow the instructions on the job description drop on the homepage.