Contact and feedback
You can get help via eheadspace (our phone and online support service) or in person at a headspace centre located near you.
For other requests, or to provide feedback, please see below for more information:
If you are having trouble accessing eheadspace, online group chats led by professionals or peers, or the headspace account, please complete this form.
The majority of school and university assignment questions can be found on different pages of our website. Please feel free to explore our website to find all the information you need. We have a suggested list of pages below that you may be interested in:
- About headspace
- Research, reports, evaluation and statistics
- Mental health and wellbeing resources and information
If you are required to interview a mental health clinician or headspace worker, please contact your local headspace centre directly to see whether someone is available to assist you. Please note as we are a not for profit organisation, our resources are limited and we are unable to personally assist with every interview / assignment enquiry.
If you are an educator, access resources and mental health literacy programs.
eheadspace is a confidential, free and secure space where young people 12 - 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional. Visit eheadspace or call 1800 650 890.
You can also access support at your nearest headspace centre.
Career opportunities at headspace centres and National Office can be found on Careers . If you wish to speak with someone about a specific advertised job opportunity, please note the details of the contact person on the advertisement.
For volunteering or work experience opportunities, please visit Volunteering and youth participation.
For placement enquiries, please contact your local headspace centre directly.
If you are aged under 25, headspace Work and Study programs can support you to plan a career, find employment or work towards further education – in a highly accessible, confidential and youth-friendly environment.
Please visit our Get involved page to learn more. For further information or enquiries please contact our team at: fundraising@headspace.org.au.
If you are looking to use the headspace logo on resources or information, please complete the Logo Request Form.
Please visit Explore Topics to find resources, interactive activities and downloadable fact sheets linked on individual resources.
For any other enquiries, please email brand@headspace.org.au.
Please visit Media releases for further information and contact details.
headspace centres
To make new appointment or reschedule an existing appointment, please contact the headspace centre directly.
Your local headspace service might also have a ‘drop in’ program where you can visit during opening hours. Each headspace centre provides slightly different services and programs. To find out what services are provided by each centre, please visit the relevant headspace centre's page on our website.
Services at a headspace centre are either free or have a low cost. You can ask if there is a cost when you make your appointment.
Some services may require you to have a referral from a doctor, but headspace can help you with this too. If you are looking for a specific referral form, please visit the relevant headspace centre's page on our website.
Find out more about what to expect in how headspace can help.
eheadspace online and phone support
eheadspace is available 9am-1am AEST every day. All eheadspace services are free, although if you call from your mobile your usual call charges apply.
You don't need an appointment, a referral or mental health care plan to access support. You can connect with eheadspace through webchat (log in to get started), by calling 1800 650 890 or sending an email.
Find more answers to frequently asked questions about accessing eheadspace.
headspace Work & Study
Visit the headspace Work & Study page for answers to frequently asked questions.
Feedback and other enquiries
Share your feedback
headspace is committed to providing the best possible service to young people, their family and friends. Whether it’s a compliment, complaint or suggestion, all feedback we receive helps us to have a better understanding of what we are doing well and where we can improve our services.
If you have a compliment, complaint or suggestion there are several ways to get in touch with us. Please include the name of the headspace centre or online / phone service that you are providing feedback for.
- Chat to a member of staff
- Call or email your local headspace centre
- Email us at feedback@headspace.org.au
- Call us on 03 9027 0100 and ask to speak to the Quality team.
- Complete our feedback form:
Please be advised that compliments may be used and published by headspace to promote headspace services and encourage help seeking behaviour. No personal or identifying information will be used. If you do not want your compliment to be published please let us know.
We want you to feel safe, supported and comfortable being yourself at headspace. The headspace Charter of Healthcare Rights outlines what young people can expect.
Optional survey for family members
If you are a family member supporting a young person who is seeking support at a headspace centre, we would love to hear from you.
General enquiries
If you did not find the information you were looking for on the drop down selections above, you can contact the headspace National Office on (03) 9027 0100 or fill in the enquiry form below.
Interpreting assistance available.
Thank you for contacting headspace National.
headspace National is open from Monday to Friday 9.00am – 5.00pm (AEDT) excluding public holidays. Your form submission will be responded to as soon as possible
If you are a young person, a concerned family member or friend looking for mental health and wellbeing support, you can access free online and phone support with eheadspace or by calling 1800 650 890.
If you are in distress or require urgent assistance contact triple zero (000) if it is an emergency or your local public mental health service (through your local hospital).
For confidential crisis support, call Lifeline on 13 11 14 or Kids Helpline on 1800 55 1800.
Emergency support
If you need to speak to someone urgently about your mental health and wellbeing, please call:
Lifeline: 13 11 14
Kids Helpline: 1800 55 1800
Emergency services: 000