hs Townsville 01 SML


  • Monday: 8:30am - 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 8:30am - 7:00pm
  • Thursday: 8:30am - 5:00pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed


headspace Townsville supports young people, from 12-25, who are going through a tough time.

We can assist young people in four key areas; Physical Health (including sexual health), Mental Health, Alcohol and Other Drugs and Work and Study Support. 

To make the first appointment for yourself or a loved one click here.

If you are a professional and would like to refer a young person please click here.

If you'd prefer to speak to someone over the phone please call 07 4799 1799.


In case of emergency call: 000

If you need to speak to someone urgently please call Lifeline on 13 11 14


  • Monday: 8:30am - 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 8:30am - 7:00pm
  • Thursday: 8:30am - 5:00pm
  • Friday: 8:30am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Townsville is operated by Stride Mental Health. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Northern Queensland Primary Health Network.


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Townsville

Salary: Paying on HPSS Level 3 (above award payment for highly experienced clinicians) plus Super

The successful applicant for this position will provide high level clinical services through the headspace service model and work in the Tern program. The Tern program is a recovery-orientated program designed to offer support for young people who are currently experiencing the impacts of past trauma in their lives.

The Mental Health Clinician is part of the multidisciplinary team and will provide focused psychological strategies tailored to meet the individual needs of the young people and families accessing the service within a community based mental health care setting. As well as working with relevant service systems to respond appropriately to their mental health and developmental needs the Mental Health clinician will:

  • Provide high standard assessments, psychological, counselling and therapeutic interventions
  • Have opportunities to run group programs
  • Liaise and work with internal and external stakeholders


  • Must have one of the following: General AHPRA registration as a Psychologist, Clinical Psychologist, Mental Health Occupational Therapist OR Mental Health Nurse OR AASW registration as an Accredited Mental Health Social Worker
  • Extensive & demonstrated experience providing clinical services to young people (12-25 years)
  • Well-developed judgment and evaluation skills demonstrating a working understanding assessment and care planning
  • Sound understanding of the public, non-government and private mental health systems and programs and associated non-mental health programs in a community setting
  • Demonstrated interpersonal skills showing an ability and sensitivity to work with people who have or are at risk of developing a mental illness
  • Proven ability to work creatively, collaboratively and effectively as a member of a team
  • Demonstrated skills in organisation and time-management, including the ability to work under pressure and balance multiple tasks
  • Excellent verbal communication and writing skills
  • Must be eligible to apply/currently hold a Blue Card
  • Must hold/be willing to apply for NDIS worker screening clearance 

Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.  

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

On offer: 

  • Based in Townsville, QLD
  • Permanent full-time opportunity (part-time will be considered for the right applicant)
  • Paying on HPSS Level 3 (above award payment for highly experienced clinicians) plus Super
  • Salary Packaging options (up to $15,899 tax free!!)
  • Meals and entertainment allowance of up to $2,650!
  • Leave loading at 17.5%
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
  • Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
  • Reflective practice supervision
  • Excellent training and development
  • Supportive team environment

Apply now

To apply submit your application on our postings in Seek - https://www.seek.com.au/job/72173651

Applications will be viewed and actioned upon receipt, with a final closing date of 5pm, Friday 12 January 2024

For queries email recruitment@stride.com.au.

For more information contact:

Email: recruitment@stride.com.au

More information

Booking in for you

If you are aged 12 to 25, there is no wrong way to access headspace Townsville, with all our services being free and confidential.  


There are many ways to book in an appointment with us.

You can call us to book an appointment or complete the self-referral form above.

You can also talk to your Doctor who can send us a referral.


eheadspace is also available for young people and families 9am-1am, with one on one counselling, group chats and lots of information.

Give them a call on 1800 650 890 or check out Online and phone support.


If you are in crisis please contact any of the below services 24hrs:

000 – Emergency

1300 MH CALL (1300 64 22 55) – MH Support

1800 55 1800 – Kids Help Line

13 11 14 – Life Line



Referring a Young Person

If you’d like to refer a young person to headspace, please ensure you have the consent of the young person and complete the referral form above making sure to include all relevant information and documentation. The more information you provide the better this will assist us. If you’d prefer you can also send through referrals via email and fax.


What does my first appointment look like?

Before your first appointment you may get a call or text from one of our staff checking and confirming your appointment.

You’ll also receive text prior to your appointment with a link to our survey. If you don’t receive the link our friendly reception team will help you with the survey when you’re here in person.


Your first appointment with headspace Townsville will be a One At A Time Support session which will be guided by you, the young person. In this session we will talk about the things that matter to you, and about how and what support looks like. We might ask questions about what brought you to headspace, what your goals are for the session, and how headspace can help. To learn more about One At A Time Support, check out our FAQ here.


headspace Townsville has a number of groups that provide a safe and friendly space for you to get to meet new friends, develop skills, and generally have fun! No fees involved!


Social Groups:

Women’s Group – for young women aged 15-25 Wednesday fortnights 5:00pm- 7:00pm

Men’s Group – for young men aged 15-25 Wednesday fortnights 5:00pm – 7:00pm

Jamm Time – for young people aged 12-25 Thursday fortnights 3:30pm – 5:00pm

For further information of when these groups are running please contact headspace Townsville


To keep up to date with what's on when, head to our Facebook page.

356 headspace photo library expiry Jan 2020

Talks, Presentations and Workshops

headspace Townsville have a range of talks, presentations and workshops that can be delivered to young people aged 12 to 25 on youth mental health topics. 

These presentations and workshops can be tailored for school staff, parents and service providers. If you would like headspace Townsville to attend your school or organisation, please fill out the request form here and email to headspace.Townsville@stride.com.au.

Once we receive your request, one of our team members make contact with you to discuss further. Please note that our Community Awareness Team experiences high demand of request and may take up to 5 business day to get back to you.



headspace Townsville have experienced Holyoake DRUMBEAT facilitator that can deliver the program to your school group or organisation. The Holyoake DRUMBEAT program is a 10 week program designed to build resilience through rhythm. The program strongly focuses on reducing social isolation by increasing social skills so people can better engage with the world around them. This program is best suited to groups of 6 to 15, please contact us to discuss options for larger groups.

If you would like headspace Townsville to deliver the Holyoake's DRUMBEAT program to your group please fill out the request form below and email to headspace.Townsville@stride.com.au.

Once we receive your request, one of our Holyoake DRUMBEAT facilitators will make contact with you to discuss further. Please note that our Holyoake DRUMBEAT facilitators experiences high demand of request and may take up to 5 business day to get back to you.



Youth Advisory Crew headspace Townsville (YAChT)

headspace Townsville is a strong advocate for young people and believes that the participation of young people in decision making is a key driver of the headspace model. We want to ensure that headspace Townsville keeps young people at the centre of the organisation so that we can continue to be responsive to young people’s needs and preferences.

We are looking for young people aged between 15 and 25 with a variety of backgrounds and experiences, who are
passionate about mental health for our Youth Reference Group. 

We welcome all value all young people and embrace diversity.

How do I get involved?

If you'd like to be a member please fill out this form or contact us on:


headspace Townsville has a range of staff you can come see including:

Centre Manager



Clinical Manager



Admin Team

Sharon – Senior Medical Receptionist




Senior Mental Health Clinicians





Mental Health Clinicians                










Dr Morven


Work and Study



Social inclusion Coordinator



Community Engagement Coordinator