Meet the headspace Sale team.

Our team has a range of professionals who are all experienced in working with young people.

• Centre Manager: Hayley

• Client Services Coordinator: Julie

• Client Services Officer: Raylene 

• Clinical Lead: Jake 

• Clinical Coordinator: Ilona 

• Youth Access Worker: Naomi 

• Youth Access Worker: Abby

• Youth Officer: Bell

• Youth Officer: Hailey

• Community Engagement Officer: Liz

To contact a staff member, please email us and let us know who you’d like to get in contact with.

We also have a number of staff members from Consortium partner agencies, who work from our Centre. These Consortium partners work closely with us to ensure that we provide the best possible services to young people.

Mental Health Services

Mental health workers – which may include psychologists, social workers, a child and adolescent psychiatrist, counsellors and other case workers – that can help if you're just not feeling yourself.

Alcohol and Drug Support Services

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Work and Study Services

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Youth Advisory Group

A group of young people who help with events and some decision making at a centre. Ask us about getting involved.

Groups

Centres have a range of programs and activities for young people. Just ask us what have on. 

Bulk Billing GP

We are working hard on getting a bulk billing GP who specialises in young people’s health.

Centrelink Appointments

Speak to us about making an appointment.

More Information

Welcome Pack Booklet: for young people and for family & friends  

If you are in danger and need urgent help, please call emergency services on 000.

For 24/7 emotional support, contact Lifeline on 13 11 14.

You don’t need a formal referral to come to headspace. If you are aged 12 - 25 years and want to refer yourself, you can call us on 5184 5000.

Families, carers or friends can refer a young person to headspace Sale. The young person needs to be aware of the referral, agree to it and be willing to meet with a headspace Sale Youth Access Worker. To make a referral on behalf of a young person, please call 5184 5000 and we will contact the young person to make an appointment with them.

Schools or health and community workers can refer a young person to headspace Sale.  Referrals must be made in writing on the headspace Sale Referral Form and sent to PO Box 677 Bairnsdale or emailed to us. Referrals should include as much information as possible and be undertaken with the consent of the young person. 

General Practitioner's (GPs) referrals should include a mental health care plan for the young people that is submitted with the referral form. The referral form and the mental health care plan should be sent to PO Box 677 Bairnsdale or via email.

Referrals must be undertaken with the consent of the young person and should include as much information as possible, including consent to speak to family and/or community supports along with contact details of support people. 

Please email the headspace Sale Referral Form to referrals@headspacesale.org.au

The confidentiality of young people is one of our top priorities.

This means we may not be able to give you any information about a young person you are trying to help access our service.

If you are supporting a young person who you believe has been referred to or is engaged with our service, we need to know that they consent for us to talk to you.

You can do this by dropping into our centre with the young person or helping the young person to give us a call. 

Games Group is a group for young people with Autism, Autism traits or exploring this diagnosis. Games Group is a great way to meet new people and play some games at the same time. 

To register your interest in our groups call 5184 5000 or email info@headspacesale.org.au

headspace Sale can be booked in to attend your event, school or service by filling in this request form and returning it to info@headspacesale.org.au

Is there disability access at headspace Sale?

Yes. We have a push button front door, a wheelchair friendly interior and an accessible bathroom. 

All of the headspace Sale Team are trained in communication strategies to support young people with disabilities and/or low literacy to access our services. The team are trained in the use of the National Relay Service and we have been awarded a Certificate of Communication Access from Scope Victoria. We proudly display the Communication Access Symbol to show young people and their families that everyone is welcome to access services here.

 
If you require any assistance at all, please call us on (03) 5184 5000 or email our admin team at info@headspacesale.org.au

What should I expect at my first appointment?

When you first come to headspace Sale you will be greeted by our friendly staff. There will be some forms for you to fill out. You will then be asked to use an iPad to give us some details about your well-being. After this, you'll sit down with one of our Youth Officers who will work with you to develop a plan that suits your needs.

How much does it cost? 

All of our services at headspace Sale are FREE. To see our GP you will need a Medicare card. If you have a Medicare card or the number, bring it along with you. 

To apply for a Medicare card, please click on this link

How does headspace protect the safety of young people?

We are commitment to child and youth safety. Parents and carers can access information about how our commitment to child and youth safety is implemented via the Children and Young People Safety Code of Conduct and the Children and Young People Safety Commitment  

We welcome and value your feedback so that we can continually improve our service for young people. Please let us know what you thought about your experience at headspace Sale.

To give us feedback on our services at headspace Sale email speakup@headspacesale.org.au

Otherwise, please fill out a feedback form and give it to the staff member at the front desk or email it to speakup@headspacesale.org.au  

Suggestions: If you would like to provide general feedback about our services, and/or have ideas about how we could make improvements to our services or the centre, you can make a suggestion by telling our administration staff or by the 'Suggestion Box' in the waiting area. 

Complaints: You have the right to make a formal complaint if you are not satisfied with the service you have received from headspace Sale. Please see our Client Complaints Policy Summary and the How to Make a Complaint form. 

Relationships Australia Victoria (lead agency) 

Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation, with no religious affiliations. Our services are for all members of the community, regardless of their religion, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. We respect the rights of all people in all their diversity to live life fully within their families and communities with dignity and safety, and to enjoy healthy relationships.

Latrobe Regional Hospital (LRH)

LRH provide emergency care, elective surgery, maternity, aged care, rehabilitation, pharmacy and mental health services both at the hospital and sites across the Gippsland region.

within Australia  

within Australia delivers accessible programs and services that help people achieve optimal health and wellbeing by being better able to respond to challenges they face in their daily lives. We work with people to build resilience, overcome barriers, regain hope, reconnect with their communities and realise their goals.

Australian Community Support Organisation (ACSO)

ACSO supports people who are experiencing issues arising from their use of alcohol or drugs which could place themselves or others at risk of harm; and who have not found sufficient help from other health care providers. They will conduct an intake to find out more about their needs and to help them access the most appropriate services

Gippsland Lakes Complete Health

Gippsland Lakes Complete Health deliver an extensive range of accessible health services and health promotion activities to the people of East Gippsland. Their focus is on improving the health of individuals and the health of the community we live in.

Advanced Personnel Management (APM)

APM deliver job seeker, disability, workplace health, NDIS support and home assessment services to thousands of Australians every year.  APM are Australia's largest provider of disability employment services with a proven track record of helping people with an injury, illness or disability to successfully find work.

Gippsland Centre Against Sexual Assault (GCASA)

GCASA is a free and confidential service, available to anyone in Gippsland who has ever experienced, or been impacted by, sexual assault. GCASA offers individual counselling, after-hours crisis support and information, referral and advocacy services.

Quantum Support Services

Quantum provides a range of services to support Gippslanders, including housing, homelessness and community strengthening; family violence support services; tailored youth programs for young people and their families who are experiencing difficulty in the home; and the East Bairnsdale Community Hub providing a number of programs including programs that cater to children and young people and support for families through the food pantry service, advocacy and administration support.

Youth Insearch

Youth Insearch is young people helping young people, empowering young people aged 14-20 to turn their disadvantages into their advantages enabling them to reach their full potential. Youth Insearch provide weekend workshops, support and leadership training.

Youth Support and Advocacy Service (YSAS)

YSAS provide a range of health and welfare services enabling young people and families to overcome problems associated with substance abuse, mental health and behaviours such as offending and self-harm. YSAS provides practical support and evidence-based clinical services to young people experiencing serious problems, but also intervene as early as possible with those at risk to prevent problems escalating and becoming entrenched. 

Wellington Shire Council 

Wellington Shire Council is the third largest municipality in Victoria and their community vision is 'Happy people, healthy environment and thriving communities in the heart of Gippsland'.