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headspace
Capalaba
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1/29-37 Moreton Bay Road, Capalaba, Queensland 4157
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Phone 1300 851 274
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Fax (07) 3102 9218
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headspacecapalaba@wmq.org.au
About
headspace Capalaba provides free, youth-friendly community-based health services for young people aged 12 - 25 and their families and support networks. Our staff at headspace Capalaba can assist young people with a wide range of mental health, general health, drug, alcohol, and work and study issues, by their choice of face-to-face or telehealth appointments.
With the help of our dedicated Counsellors, Psychologists, Social Workers and Occupational Therapists, headspace Capalaba is a 'no wrong door' centre which will help you find the right service for you. Check out our tabs below for more information, including complete referral process details.
All services at headspace Capalaba are completely free. You do not require a referral from a doctor or a current Mental Health Treatment Plan, but we recommend having your GP involved in your care if that is possible. To make an appointment at headspace Capalaba:
- You can call us on 1300 851 274
- You can email us at headspacecapalaba@wmq.org.au
- You can drop into the centre at 1/29-37 Moreton Bay Road, Capalaba during our opening hours
While we accept walk-in appointments, we do prefer young people call or email us to book an initial appointment.
headspace Capalaba sits on the unceded sovereign lands of the Nunukul, Goenpul and Ngugi families of the Quandamooka people. There is plenty of free parking at the centre, and we are accessible by public transport with a bus stop outside and a 'park 'n' ride' a short walk away. Please check the Translink website to plan your journey. The centre is fully accessible by wheelchair, we have access to Translating and Interpreting Services, and many of our resources are available in languages other than English.
headspace Capalaba has a diverse Youth Reference Group and a Family and Friends Reference Group which contribute feedback, governance and direction to the centre to ensure we're meeting the needs of the Redland community and young people, as well as taking part in community events and projects. If you're interested in getting involved, please see the tabs below!
Hours
- Monday: 9:00am - 5:00pm
- Tuesday: 7:30am - 6:00pm
- Wednesday: 7:30am - 6:00pm
- Thursday: 7:30am - 6:00pm
- Friday: 9:00am - 5:00pm
- Saturday: Closed
- Sunday: Closed
headspace Capalaba is operated by Wesley Mission QLD. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Brisbane South PHN.
Services
If you live near our headspace centre in a rural area but cannot travel in to see us, you can see our mental health workers online.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
Workers either on site or linked to the centre who can assist you with work or study opportunities.
Centres have a range of programs and activities for young people. Just ask your centre what they have on.
Jobs and volunteering
Positions currently available at headspace Capalaba
Are you a General Practitioner or a Nurse Practitioner eligible to provide general, physical and sexual health services through the Medicare Benefits Schedule?
Are you interested in:
- Improving lives of young people
- Working in a supportive and inclusive environment with an interesting, positive multi-disciplinary team
- Providing full range of health services, including physical and mental health assessments
- Developing increased skills in working with young people
If you've said to the above and if you want to be part of a fantastic team culture which creates lasting and holistic change in young people's lives, then this role is for you!
About the role
headspace Capalaba is seeking a 0.2 - 0.4 FTE General Practitioner or Nurse Practitioner eligible to provide services under the Medicare Benefits Schedule to join our multidisciplinary team supporting people 12-25 years of age living with mental ill-health. As part of headspace Capalaba's team you will:
- Provide high standard medical assessments of persons experiencing physical and mental health issues,
- Liaise and work with internal and external stakeholders,
- Create Mental Health Care Plans for internal referrals, Psychiatrist and Allied Health Services,
- Provide high quality, primary health care services to those accessing headspace Capalaba,
- Respond to medical/health concerns presented by young people including history taking, diagnosis, investigation, treatment and referral as appropriate,
- Encourage and support young people to engage with sexual health, contraceptive services and preventative health care, as well as alcohol and drug support,
- Have access to Clinical Supervision from our Clinical Lead,
- Be well supported by our administration team.
The Right Fit
The successful candidate will have:
- Current registration with AHPRA, and Medicare Australia;
- Experience liaising and working with internal and external stakeholders;
- Level 1 in Mental Health Skills Training
Apply now
To apply email headspacecapalaba@wmq.org.au outlining your suitability for the available role and attach a copy of your CV. Contact the headspace Capalaba Centre Manager Jessiah Cocks on 1300 851 274 to discuss this role further.
For more information contact:
Name: Jessiah Cocks
Phone: 1300 851 274
Email: headspacecapalaba@wmq.org.au
Allied Health Professional – Psychologist / Occupational Therapist / MH Accredited Social Worker
Are you an Allied Health Professional eligible to bill through the Medicare Benefits Schedule such as a Registered Psychologist, Occupational Therapist, or Mental Health Accredited Social Worker? Is it time for a change? Are you passionate about working with young people to achieve their therapeutic goals?
Interested in:
- Improving the lives of young people
- Working in a supportive and inclusive environment with a positive multi-disciplinary team culture
- Further developing your therapeutic skills in working with young people
- Flexibility – 1-5 days work per week is available
- Fair compensation - DNA rate available
If you've answered yes to the above, then this role is for you!
Allied Health Professionals are members of the headspace Capalaba team and will work closely with other staff and practitioners to maximise care outcomes for young people referred to the service through our multi-disciplinary team approach. AHPs provide high quality psycho-social assessment and evidence-based focused psychological strategies for young people aged 12-25 referred to headspace Capalaba, within the guidelines of the Medicare Better Access to Mental Health Care initiatives.
The Allied Health Professional:
- Consults with the Clinical Centre Manager, as required in performing key responsibilities.
- Consults with the multi-disciplinary team as required for care coordination.
Key Responsibilities Include:
The main responsibilities of the Allied Health Professional role require a high level of performance in the following key areas:
Clinical
- Provide evidence-based, focused psychological strategies (e.g. CBT, psycho-education, relaxation strategies, skills training, interpersonal therapy) to individuals or via group therapy to young people aged 12-25 years.
- Maintain accurate case notes for clients using an electronic clinical record and according to headspace Capalaba protocols and professional standards.
- Participate in care planning and case review meetings, contribute to care plans and participate in planned case conferences other health professionals involved in the client’s care as appropriate.
- Provide written reports to the clients referring bodies with information regarding assessments undertaken, care provided, and recommendations on future management of the client’s social and mental wellbeing, according to headspace Capalaba protocols and professional standards.
Compliance:
- Maintain client privacy and confidentiality and adhere to duty of care requirements and other relevant legislation.
- Adhere to appropriate standards of safety, welfare and health care for staff and young people within the headspace Capalaba service.
- Comply with continuous clinical quality improvement activities to improve the service provision and outcomes for young people who access headspace Capalaba.
- Ensure services are provided within the boundaries of the relevant Association’s Code of Ethics.
- Ensure compliance with all Wesley Mission Brisbane policies and procedures including WMB Charter, Code of Conduct.
- Ensure that the service is compliant with all external regulators and contracts, including funding agreements.
- Work in accordance with the electronic clinical record and associated information recording
For more information, please contact the headspace Capalaba Clinical Centre Manager on 1300 851 274 or via email at headspacecapalaba@wmq.org.au
Lead Agency
Wesley Mission Queensland (WMQ) is a large and dynamic organisation with more than 65 locations throughout South East Queensland supporting 100,000 Queenslanders every year. As a not-for-profit organisation with over 100 years’ experience in delivering aged care, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see www.wmq.org.au & https://www.youtube.com/user/wmbmedia.
Wesley Mission Queensland's Vision is a compassionate, just and inclusive society for all. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity. We are a preferred employer for older workers. Successful applicants are expected to abide by the WMQ Code of Conduct. Relevant criminal record checks will be undertaken on recommended applicant. To view our Privacy Policy, please click here. Salary Packaging is available to permanent Staff to enhance remuneration.
For more information contact:
Phone: 1300 851 274
Email: headspacecapalaba@wmq.org.au
More information
headspace Capalaba is located on the unceded sovereign lands of the Nunukul, Goenpul and Ngugi families of the Quandamooka people, the people of the bay, whose unbroken connection to land, sea, country and community has persisted for millennia. We pay our respects to their Elders past, present and emerging. We also acknowledge our gratitude that we share this land today, our sorrow for the costs of that sharing, and our unerring hope that we can move to a place of equity, justice and partnership together.
Always was, always will be.
Accessibility, Diversity and Inclusion
headspace Capalaba has accessible and free parking available in the centre’s car park. The centre’s entrance is located at ground level and the entire centre is accessible by wheelchair, including our all gender restroom. Rooms have warm overhead lighting fitted with dimmer switches, and low-light options and sensory items are available in our rooms. headspace Capalaba staff have access to Translating and Interpreting Services, and many of our resources are available in languages other than English.
We welcome young people and staff of all backgrounds, ethnicities, abilities, genders, identities, orientatations, and expressions, and we are a safe and welcoming environment for all.
Getting here
Lots of free parking is available in front of headspace Capalaba, which is accessed via Moreton Bay Road. We are located in the first office on the left side of the building as it faces the road - look for the colours!
Public transport to headspace Capalaba is available via multiple bus services.
- The closest bus stop is located right outside the centre on Moreton Bay Road.
- Alternatively, the Capalaba Bus Station, as well as the Park n’ Ride are approximately a 10 minute walk from the centre.
For the most up-to-date bus routes and schedules, please visit the Translink Journey Planner.
We understand that asking for help when you're not feeling yourself can sometimes be difficult or uncomfortable. Because of this, we have made our referral process as easy as possible.
If you are a young person between the ages of 12 – 25, there are a number of ways in which you can access our services at headspace Capalaba:
- You can refer yourself by calling us, emailing us or coming into the centre
- You can ask a friend or family member to refer you to us on your behalf
- Your GP can refer you to us
- Your school, TAFE, University, Youth Worker or any other service provider can refer you to us
If you are under 16 years of age, we encourage you to bring along a parent, care giver or support person for your first appointment.
Making an appointment
To make an appointment at headspace Capalaba:
- You can call us on 1300 851 274
- You can email us at headspacecapalaba@wmq.org.au
- You can drop into the centre at 1/29-37 Moreton Bay Road, Capalaba 4157 during our opening hours
While we accept walk-in appointments, we prefer young people call us to book an initial appointment. Please be aware that our phone and email accounts are only checked during our opening hours. If you require immediate support, please contact:
- eheadspace on 1800 650 890 or click here
- Kids Helpline on 18100 551 800
- Lifeline on 13 11 14
- Emergency Services on 000
Privacy
At headspace Capalaba we take your privacy very seriously and anything shared with us is confidential. We keep all your information on a secure database which is only available to headspace Capalaba staff. The law stops us from sharing your information outside of the centre unless we have your permission. Sometimes you will not want us to share your information and we respect that - however there may be times when we need to talk to someone without your permission, such as if you or someone else is at significant risk of harm or if the law requires us to do so.
Cost
All headspace Capalaba services are free.
You don’t need to have a Mental Health Treatment Plan to contact headspace, as not all our services require you to have one. We can support you to get a Mental Health Treatment Plan if that is the stream of support determined to be best for you to achieve your goals.
We understand that when a young person in your life is experiencing difficulties it can be very challenging to know how to find the right help. Because of this, headspace Capalaba is a no wrong door service which will ensure you will find the support right for your young person, and we have made our referral process as easy as possible.
If you support a young person between the ages of 12 – 25, there are a number of ways in which you can help them access our services at headspace Capalaba:
- You can support them to refer themselves with the information on this page
- You refer them to us yourself (if you have their permission to do so)
- Their GP can refer them to us with a Mental Health Treatment Plan
- Their school, TAFE, University, Youth Worker or any other service provider can refer them
If the young person is under 16 years of age, we encourage them to bring along a parent, caregiver or support person for their first appointment if they would like to. headspace Capalaba are champions of Family Inclusive Practice, and will (with the young person's permission) involve their family and support networks as much as possible in their care.
Please understand that young people always have an active choice as to whether they want to access headspace services. In cases where a parent or carer wishes their young person to attend headspace but the young person does not wish to, headspace Capalaba will support the wishes of the young person.
Making an appointment
To make an appointment at headspace Capalaba:
- You can call us on 1300 851 274
- You can email us at headspacecapalaba@wmq.org.au
- You can drop into the centre at 1/29-37 Moreton Bay Road, Capalaba 4157 during our opening hours
While we accept walk-in appointments, we prefer you call us to book an initial appointment.
Please be aware that our phone and email accounts are only checked during our opening hours. If you require immediate support, please contact:
- eheadspace on 1800 650 890 or by clicking here
- Parentline on 1300 301 300
- Kids Helpline on 18100 551 800
- Lifeline on 13 11 14 or via their Crisis Chat service
- Queensland Emergency Services on 000
Privacy
At headspace Capalaba we take young people's privacy very seriously and anything shared with us is confidential. We keep all their information on a secure database which is only available to headspace Capalaba staff. The law stops us from sharing their information outside of the centre unless we have their permission - and this includes to you as a parent, carer or friend. If your young person does not wish us to speak to you about their sessions, we will respect their wishes.
There may be limits to our confidentiality where we are required to talk to you or someone else without the young person's permission, such as if they or someone else is at significant risk of harm, or if the law requires us to do so.
Cost
All headspace Capalaba services are free.
Young people don’t need to have a Mental Health Treatment Plan to contact headspace, as not all our services require you to have one. We can support them to get a Mental Health Treatment Plan if that is the stream of support determined to be best for them to achieve their goals.
If you are a school, health or community services provider, GP or Government service and you wish to refer a young person, please complete the referral form below and return it to headspace Capalaba by email or fax. If the young person has a Mental Health Treatment Plan in place, please provide a copy of this with the referral form.
We do ask all GPs and external referrers to fill in our referral form to make sure that the young person you are referring is suitable for service at headspace Capalaba and we have all the correct information at hand. Please send the completed referral form with all associated documentation to us on:
- Email: headspacecapalaba@wmq.org.au
- Fax: 07 3102 9218
Please note headspace is primarily an early intervention service; not all young people are suitable for headspace services. Our multi-disciplinary team will assess all incoming referrals and we will contact you shortly after to let you know whether the referral been accepted of if the young person will be supported into a more apporpriate service via our no wrong door approach.
Please understand that young people always have an active choice as to whether they want to access headspace services. In cases where a service provider, parent or carer wishes their young person to attend headspace but the young person does not wish to, headspace Capalaba will support the wishes of the young person in every instance.
headspace Capalaba staff are dedicated health professionals who are passionate about working with young people and supporting you in a safe, friendly, confidential and non-judgmental environment.
Centre Management:
Clinical Centre Manager - Jessiah
Clinical Team:
Senior Clinical Advisor - Canice
Senior Access and Engagement Officer - Justine
Access and Engagement Officer - Brianna
Access and Engagement Officer - Bethany
Senior Mental Health Clinician - AJ
Senior Mental Health Clinician - Graham
Mental Health Clinician - Anna
Mental Health Clinician - Emilee
Mental Health Clinician - Farah
Mental Health Clinician - Naomi
Community Team:
Community Development Officer - Simone
headspace Capalaba Young People's Advisory Committee
headspace Capalaba Family and Friends Reference Group
headspace Capalaba Consortium
Admin Team:
Administration Coordinator - Kelly
Administration Officer - Chloe
Administration Officer - Louie
Lead Agency - Wesley Mission Queensland:
Manager - headspace Operations - Dom
Co-located services:
Centre Against Sexual Violence
LEAD Employment (Vocational Support)
Mylestones Employment (Vocational Support)
QUIHN (Alcohol and Other Drug Counselling)
YFS (Alcohol and Other Drug Counselling)
headspace Capalaba Consortium Member Organisations
Centre Against Sexual Violence
Child and Youth Mental Health Services Metro South
headspace Capalaba Family and Friends Reference Group
headspace Capalaba Young People's Advisory Committee
The Young People's Advisory Committee (YPAC) is made up of a team of volunteers, aged 16-25, who are passionate about making a difference in the lives of the young people of their community. Hailing from diverse backgrounds, many of the YPAC team have experienced their own struggles but overcome them to become advocates of youth mental health.
YPAC Members are involved in:
- Attending fortnightly meetings at headspace Capalaba to provide governance and feedback to continuously improve the services we are offering young people
- Advise on various issues and topics relating to young people, Youth Mental Health, the headspace Capalaba centre and the surrounding community
- Participating and assisting in community education activities and events, social media projects, or presentations on the issue of youth mental health and well-being
- Providing peer support or acting as community advocates for youth mental health to raise awareness of youth mental health, encourage young people to seek help early and to educate the broader community about youth mental health
- Maintain and update centre resources so that they remain relevant and youth-friendly
- Networking including promoting the program through word of mouth, networking leaving pamphlets at appropriate locations (e.g. community centres etc)
- Sit on interview panels to provide input during the recruitment of new staff to the centre.
As part of our team of dedicated volunteers, you will be provided with training and support to perform your role efficiently and safely including the opportunity to develop your skills in the area of Youth Mental Health.
headspace Capalaba is a lovely, welcoming and rewarding place to volunteer where you will meet many wonderful people and learn great new skills that may assist you both personally and professionally. There are lots of other benefits to volunteering with us as well, such as:
- Meet other young people passionate about youth mental health and wellbeing
- Receive training in Mental Health First Aid, alcohol and other drugs, media and more, relating to your specific interest area
- Develop a range of skills including working in groups and representing the needs of your peers
- Access to online and face-to-face wellness advisors
- Free Flu Vaccinations
- Being part of a team who really are making a difference to the lives of young people in our community
- Collaborating with other youth organisations
YPAC members do need to hold or be eligible for a Working With Children Check 'Blue Card', and to become registered volunteers of Wesley Mission Queensland. We will supply and pay for any security checks required for the position.
To apply to be a part of our YPAC or to find out more information click here, call us on 1300 851 274 or email Community Development Officer Simone at sshepherd@wmq.org.au.
CAMP is a safe and inclusive social group for LGBTQIAP+ and Sistergirl & Brotherboy young people who just want to hang out and connect with other young people in their community and discuss topics that support their mental health and wellbeing. There are no requirements except having fun!
When: 1st and 3rd Wednesdays of the month at 4:00pm - 5:30pm
To learn more about CAMP, give us a call on 1300 851 274 or send us an email.
Some young people have found these apps, online programs and organisations helpful while they are waiting to see a clinician at headspace Capalaba:
eheadspace - Free, confidential, over-the-phone or online counselling service provided by headspace. 1800 650 890 or at Online & Phone Support.
Kids Helpline - Free, private and confidential 24/7 phone and online counselling service for young people aged 5-25 years. 1800 55 1800 or kidshelpline.com.au
ReachOut - Online resources and support for young people under 25 going through a tough time. au.reachout.com
Head to Health - Wherever you are on your mental health journey, Head to Health is here to help you find the information, resources, and services that most suit your needs. headtohealth.gov.au
BeyondNow App - This is a safely planning app that you can work through if you're having thoughts of suicide. beyondblue.org.au/get-support/beyondnow-suicide-safety-planning
Hello Sunday Morning - Website and app that support young people cutting back or taking a break from alcohol. hellosundaymorning.org
The Brave Program - Online program to support young people aged 8-17 with anxiety. brave4you.psy.uq.edu.au/
Breakup Shakeup - App that supports young people going through a relationship break up. iTunes.apple.com/au/app/breakup-shakeup/id1017200579?mt=8
Clear Your Vision - Online program to support young people to reduce their cannabis use. cannabissupport.com.au/treatment/tools-to-quit/clear-your-vision
At headspace Capalaba we know that in order to best serve the people in our community, we need to know the people in our community. We truly value relationships with other community organisations, schools, and sports clubs and will take any opportunity to listen to the latest issues our community is facing. To this end, our door is always open if you have anything you would like to share with us.
You will see us out and about at events such as Brisbane PRIDE, NAIDOC week, IDAHOT Day, R U OK? day, Youth Week and many more. If you see us when we are out in the community, please feel free to come up and have a chat. We would also love to have a presence at any and all events being held by local organisations so if you'd like to have staff and members of our Young People's Advisory Committee be part of an event or workshop you are planning, please email our Community Development Officer, Simone at sshepherd@wmq.org.au.
We host many events at our centre and in the community throughout the year, and we would love to have you join us! Any and all upcoming events that we are involved in will be advertised online on our Facebook and Instagram, and this website will be updated regularly. All activities are free unless otherwise noted and will be run by our friendly team.
If you would like resources to distribute to young people, if you are hoping for a presentation on headspace services, or if there is anything else you'd like to discuss, please call us on 1300 851 274 or email Community Development Officer Simone directly at sshepherd@wmq.org.au. Please be advised that 2-3 weeks notice for presentations and events is appreciated, and that our Young Person's Advisory Committee has put an approval process in place to help them decide which events to support, as they are a precious resource.
To access headspace Capalaba's services for free, you need access to a valid Medicare card. It can be your own Medicare card in your name, or you can use your family's Medicare card if your name is listed on it.
When you turn 15 years of age, you can apply for your own Medicare card online on the Services Australia website. To do this you will have to do some paperwork, and provide identification, such as a student card or birth certificate.
If you are ineligible to apply for a Medicare card, give us a call and we will direct you to alternative appropriate services for you, such as our fee-for-service options which range in price.
At headspace Capalaba we welcome and appreciate your feedback as it helps us continually improve our service for young people and their families.
Click here to let us know what you thought about your experience at headspace Capalaba, or to give us a suggestion, compliment, or concern.