headspace
Broken Hill

Our centre is located at 231 Blende Street Broken Hill. Our building is opposite the Fire Station and just next door to TAFE (opposing street). Our centre is wheelchair accessible via the front and rear doors. Parking is available out the front of the building.

Front of headspace centre:

Ramp and stair access:

Our front reception:

Waiting room:

What is telehealth?

Although headspace generally provides in-person counselling support, due to COVID-19, and the current climate with physical distancing measures, to ensure we are able to still provide a service to young people, their families and friends, we have transitioned to telehealth services.

Telehealth services consist of any health-related communication via telephone and video conferencing platforms and applications. Instead of in-person appointments, we are now providing online appointments over phone calls and video calls using ‘Zoom’.   

Here's a short video explaining "what is telehealth?"

headspace online and phone services (telehealth) | Need support but need to stay at home due to COVID-19? headspace is still able to help! We may not be able to see you in person but we can offer you a... | By headspace

To find out more about our telehealth services, such as:

1. How to use telehealth services

2. How to make the most of telehealth services

3. Confidentiality

4. Troubleshooting

5. Frequently Asked Questions

Please download - Guidelines for Young People to use Telehealth

Feedback Survey

If you have used our telehealth services, and would like to provide some feedback on how it went and how we can improve, please fill out the survey here.

Consent Form

If you are new to telehealth or would like further information on our privacy, consent, and confidentiality information, please download our Telehealth Privacy, Consent, Confidentiality & Cancellation Policy

For additional information on telehealth, please visit - headspace online and phone services (telehealth)

If you are having any questions or concerns with using our telehealth services, please contact us:
02 9393 9699 or headspace.brokenhill@flourishaustralia.org.au

Our Team:

Rynnette - Centre Manager
Shannon - Clinical Lead
Michelle - Admin Support Officer
Jodie - Senior Youth Access Clinician
Sophie - Youth Access Clinician
Susanne - Service & Community Development Officer

Youth Reference Group

Doctors:

Dr. Josie - Psychiatrist

Dr. Jen - General Practitioner

Sexual Health Nurses:

Jo Lenton 
Kendall Jackman

Contributing Consortium Members:

ACON
Neami National
NSW Health Far West Local District
Black Dog Institute
Mission Australia
PCYC
Lifeline
Broken Hill City Council
Royal Flying Doctor Service
CAMHS
Catholic Care
Joblink Plus

Young People
If you are a young person and wish to see someone at headspace Broken Hill, you are welcome to email, call or drop in during our business hours to discuss your options.

Parents, Family, Carers and Friends
If you are the family member, carer or friend of a young person and wish to refer them to headspace Broken Hill, you are welcome to call us during our business hours to discuss their options. Please ensure that the young person who you are referring is willing to engage with headspace and is able to attend appointments.

Service Providers
If you are a service provider, health professional, or from a school and wish to refer a young person to headspace Broken Hill, please complete our Service Provider Referral Form. Prior to completing the form, please ensure that you have obtained the young person's consent and provide as much information as possible so that headspace Broken Hill's Intake Officer can determine the suitability and the most appropriate treatment options for the young person. headspace Broken Hill will contact the young person and inform you thereafter of the outcome of your referral with us.

Please return this form by email to headspace.brokenhill@flourishaustralia.org.au or fax 08 (08) 8450 3324.

We recommend that you follow up the emailed or faxed referral with a phone call, just to make sure we've received it.

Our phone number is: (02) 9393 9699.

We welcome all feedback and suggestions regarding our referral process. If you'd like to fill out our feedback form, it can be found here.

Please note: headspace Broken Hill does not offer crisis or emergency support. If you or someone you care for needs immediate emergency support, please call 000 (Police, Fire, Ambulance), go to a hospital emergency department or call the NSW Mental Health Line on 1800 011 511.

For after-hours services, please contact:
- eheadspace on 1800 650 890 or eheadspace.org.au (9am-1am, 7 days a week)
- The Kids Helpline on 1800 55 1800 (24/7)
- Lifeline on 13 11 14 (24/7)
- Mental Health Line 1800 011 511 (24/7)

headspace Broken Hill provides youth mental health services to schools and the community in the Broken Hill and Far West Region. 
The services provided have a health promotion and education focus. We deliver these services to promote positive mental health and wellbeing. Please note that these services do not have a medical or therapeutic focus.

Please fill in our Service Request Form if you'd like us to deliver a workshop, presentation or would like to receive printed resources.

Phone: 02 9393 9699
Email: headspace.brokenhill@flourishaustralia.org.au

Young people 15+ years old can get their own Medicare card by visiting a Medicare office or by calling Medicare on 13 20 11.

Click here for more information on what a Medicare card is and why young people need one. 

At headspace Broken Hill we welcome and appreciate your feedback, so that we can continually improve our service for young people. Please let us know what you thought about your experience at headspace Broken Hill.
Follow this link to provide headspace Broken Hill with your praise, suggestions and feedback.