headspace
Armidale

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About headspace Armidale

headspace Armidale offers free youth-friendly early intervention services and support to young people aged 12 – 25 years (and their family and friends) experiencing mild to moderate difficulties in four key areas:

• Mental health
• Physical and sexual health
• Alcohol and other drugs

headspace Armidale’s service providers work together to make it as easy as possible for young people and their family and friends to access the support they require including making referrals to other services internally and externally.

The services available at headspace Armidale include:

• Therapeutic support and intervention with a Mental Health Worker
• Psychiatrist
• General Practitioner
• Nurse
• Dietician
• Alcohol and Other Drug counselling and support

headspace Armidale is not an acute or crisis mental health service.  If you or a young person you are supporting have any immediate concerns regarding the safety or wellbeing of a young person, please call the Mental Health Line on 1800 011 511, Lifeline on 13 11 14; or Kids Helpline on 1800 55 1800. In an emergency, contact 000 immediately.  

How to refer:

Complete our Online Referral Form

headspace accept referrals from any source including:

• Self referral, including walk-ins,

• Referral by family, friends and carers,

• Other referral sources 

 • Self Referral
Young people are encouraged to make contact with the service by:

By phone, fax or email: Contact us on (02) 6738 7272, Fax us the referral on 676 675 47 or email us the referral headspace@centacarenenw.com.au

Drop in: Young people can walk-ins and complete the referral form between 8:45am – 5pm on Monday, Tuesday, Friday, Thursday and Wednesday from 8:45am – 7:00pm. 

• Family, Friend or Carer Referral
Families, friends and/ or carers can refer a young person to headspace via phone and fax or email using the referral form on the website.  The young person needs to be aware of and consent to the referral and be willing to meet with a member from the headspace team.

• Professional Referral
GP’s, Allied Health Professionals, community-based agencies and educational institutions can refer young people to headspace via fax or email using the referral form on the website.

GP’s are encouraged to include a Mental Health Care Plan (MHCP) if appropriate.  Referrals from tertiary health services are encouraged to include an A1 or discharge summary if appropriate.

It may be necessary to have a Medicare card for some services (this can be your parents/carers card if you are listed) if not, you can apply for your own Medicare card

Administration staff will send a text message to confirm the receipt of the referral for young people, family, friend and/ or carer. As well notify the referrer eg: GP’s, Allied Health Professionals, community-based agencies and educational with a letter/email to acknowledge that the referral has been received.

At headspace Armidale, young people are at the centre of everything we do. Our awesome Armidale team are passionate professionals that are skilled in helping you through the tough times.

Our team includes...

Management

headspace Armidale is lead by our Centre Manager Rhonda Partridge. Rhonda guides our team and are always ensuring that youth is at the forefront of all decisions. 

Admin

Our friendly Admin Assistant Team is the first person you will come in contact with when you call to make an appointment or come into our office. Our admin teams aims for your appointment at headspace Armidale to work as smoothly as possible.

Mental Health Clinicians

Our team of Mental Health Clinicians are made up of Psychologists, Counsellors & Social Workers. Our Clinical Team is passionate about the mental of youth and their friends and family. Their goal is to make you feel safe & comfortable all while helping you achieve your wellbeing goals.

Medical Team 

Our medical team is made up of a Registered Nurse and General Practitioner that can help you with your physical health problems & journey. All at no cost to the young person. 

Corporate Staff

Our corporate team is made up of a diverse range of professionals who support management & engage the community ensuring that young people feel safe, comfortable and are getting a high quality service. 

For young people, their families and professionals accessing headspace services is made simple! headspace has a self referral process that allows you to refer yourself, a friend or family, just by completing the online referral form here; https://www.centacarenenw.com.au/youth-services/

You can also call us on 6738 7272, pop into 150 Rusden Street Armidale or have a referral from you GP

headspace Armidale is not an acute or crisis mental health service.

If you or a young person you are supporting is in need of immediate support, please call the Mental Health Line (1800 011 511), Lifeline (13 11 14) or Kids Helpline (1800 55 1800). In an emergency, contact 000 immediately.  

headspace Armidale is closed on weekends and public holidays. We will update our opening hours should there be any additional closures such as during holiday periods.

Upcoming closures:

• April, 25 - ANZAC Day
• June, 10 - King's Birthday
• October, 7 - Labour DAY

If you are in an emergency situation or need immediate assistance, contact mental health services or emergency services on 000.

If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.

headspace Armidale believes in providing young people with the opportunity and platform to be heard and advocate for the needs of young people in our community. You can do this by joining the headspace Armidale Youth Reference Group (YRG).

The YRG meets monthly with projects and events occurring at various times through the year. Anyone aged 14-24 is welcome to join and you can come along to meetings to see if it's right for you.

Being a member of the headspace Armidale YRG you will have the opportunity to;

• Learn how to design, drive and deliver events
• Develop skills that suit your own interests
• Create projects that strengthen youth culture while receiving professional mentoring and peer support
• Have your say on important issues and influence the way headspace Armidale operates
• Learn and develop leadership and organisational skills
• Meet and work with other young people who are passionate about youth and our community.

The YRG meets monthly with project and events occurring throughout the year.

Apply here!

For more information contact:

Name: Bronte, Youth & Community Engagement Officer

Phone: (02) 6738 7272

Email: b.hodge@centacarenenw.com.au