headspace Albany yearly Centre Friendliness Audit

Next week we’ll be launching our yearly Centre Friendliness Audit. It’s where we ask you and your family to do a two minute anonymous survey when you come in about your experience of the headspace Albany Centre - does it feel welcoming? Safe? What can we do better?

That way, we can make changes based on your feedback. We’re not just saying that, we really mean it. Since 2019, your feedback has resulted in us adding a tea and coffee station, making lighting a bit dimmer, putting plants throughout our centre (real ones, not plastic!) and being open some evenings. The photos show what feedback has made happen!

We want you to be part of the ongoing conversation of how we can make sure headspace Albany feels safe for young people and their families. We want to provide you with the best service we can, and we value your voices, so have your say in August and complete a questionnaire to help us help you.