iREACH Rural Health

Established in 1995 as the Murray Mallee Division of General Practice, the organisation has evolved to become iREACH Rural Health,
a primary care provider to the Country SA PHN and other government and non-government funding bodies.

Quality Statement

Our Vision

“Healthy and resilient people and communities”

Our Mission

Maintaining and improving the health status of individuals and rural communities through the delivery of well-designed, respectful, compassionate and innovative services that foster hope and connection. Our services respect diversity and empower people to live lives that are meaningful to them.

Our Core Values

1. inclusivity and diversity

2. Respect and compassion

3. Empowerment

4. innovAtion

5. Connection

6. Hope

Quality Statement

The iREACH Rural Health Board, management and staff are committed to ensuring that iREACH Rural Health produces quality outcomes that meet the expectations of funding bodies. The organisation is committed to producing a quality product that satisfies contract requirements, meets the needs of end users in the health industry and complies with legislation.

The iREACH Rural Health Board has committed to the ISO quality management framework in managing its business affairs and in pursing continuous improvement.

Quality Objectives

In order to achieve our vision and mission iREACH Rural Health will:

• Establish the organisation as a preferred provider of primary health services
• Build strong partnerships
• Minimise geographic, financial, cultural and other barriers
• Maintain effective organisational and clinical governance practices
• Recognise and value the importance of community connection
• Create opportunities for innovation

Are you a young person aged between 12 and 25?

• Fill out our Referral Form and email to barker@ireach.org.au. Once we have determined the right appointment type for you we will be in touch to make an appointment.

Alternatively:

• Call us on (08) 8398 4262, Monday to Friday during business hours to complete a referral over the phone (this can take between 10-15 minutes).
• Pop into the office, Monday to Friday during business hours to enquire about our services.

Young people can refer themselves, or family members, friends, schools, GP's and other organisations can refer with the young person's consent. 

Are you an organisation/school support staff/GP referring a young person for support?

• Fill out the attached Referral Form and email it to barker@ireach.org.au or fax to (08) 8398 4269
• If you need, you can call us on (08) 8398 4262, Monday to Friday during business hours to discuss the referral

Are you a GP referring a young person for counselling with a Mental Health Treatment Plan?

• Complete your clinic's Referral and Mental Health Treatment Plan template
• Ensure it includes:
  • the young person's Medicare Information including expiry date
  • the young person's emergency contact details
  • If under 16, a parent/carer's contact details
• If a MHTP has been completed please ensure the plan is signed by the young person and the GP
• Fax the completed Referral and Mental Health Treatment Plan to (08) 8398 4269 or send via Healthlink

Clinics in Mount Barker where you can see a GP to get a Referral and Mental Health Treatment Plan:

• Mount Barker Medical Clinic:15-19 Victoria Cres, Mount Barker 
• Mt Barker & Balhannah Medical Clinics: 59 Wellington Rd Mount Barker

When booking an appointment to get a Referral and Mental Health Treatment Plan, request a double/long appointment and tell the receptionist that you will be needing a Referral and Mental Health Treatment Plan completed.

All services offered at headspace Mount Barker are free.

Appointments with our General Practitioner and Psychologist are bulk billed through Medicare.

 Should you require assistance at any time, please utilise the following services

Life Line Crisis Support chatline 24/7 -13 11 14

Kids Helpline for young people 5-25 years, call  1800 551 800 24/7 or kidshelpline.com.au

Rural and Remote Mental Health Triage - for urgent mental health assistance

and advice for young people 16+ call  13 14 65

Women's & Children's Hospital - for urgent mental health assistance

and advice for young people up to 16, call 8161 7044 24/7

eheadspace online chat, email or phone support for 12-25 years 9am - 1am

7 days a week - Call 1800 650 890 or eheadspace.org.au

Mount Barker:

Mount Barker Medical Clinic: (08) 8391 1300

Summit Health: (08) 8406 7700

Mount Barker Hospital: (08) 8393 1777

CAMHS Mount Barker: (08) 8391 3922

Community Health Service: (08) 8393 1833

Murray Bridge:

Bridge Clinic: (08) 8539 3232

Murray Bridge Day & Night Surgery: (08) 8531 2988 

Murray Bridge Hospital: (08) 8535 6777

CAMHS Murray Bridge: (08) 8531 3901

Community Health Service: (08) 8535 6800

Fleurieu:

Victor Medical Centre: (08) 8551 3200

Norfolk House Medical Centre: (08) 8552 3900

Victor Harbour Hospital: (08) 8552 0500

CAMHS: (08) 8552 9874

Community Health Service: (08) 8552 0600

General:

Rural & Remote Emergency Mental Health (24 hours): 13 14 65

Lifeline: 13 11 14

Crisis Care: 13 16 11

Kids Helpline: 1800 551 800

Beyondblue: 1300 22 4636

Personal & Family Support Line (24 hours): 1800 619 532

Men’s Line Australia (24 hours, 7 days): 1800 789 978

Rural Women’s Counselling: 1800 182 098

SANE Helpline: 1800 187 263

Relationships Australia: 1300 264 277

Shine SA: 1300 794 584

We provide a GP service for young people aged 12-25 with Dr Chris Hunt every Thursday.

Dr Hunt's has 4 appointments each Thursday running for a maximum of 45 minutes - all appointments are bulk billed.

To make an appointment, please call our centre on 8398 4262. Please ensure we have your Medicare card details prior to your appointment.

To be able to access some of headspace Mount Barker's services, you need access to a Medicare card. It can be your own Medicare card or you can use your family's Medicare card if your name is listed on it.

When you turn 15 years of age, you can apply for your own Medicare card. To do this you have to do some paper work and have some identification. You need to complete a "Medicare copy or transfer" application form and submit it at your local Medicare service centre. You’ll need to provide identification, such as a student card or birth certificate, as well as details about the card you are transferring from.

If you need more information or need help with accessing a Medicare card, have a look at the Services Australia website about becoming independent.

We support clients’ rights!

headspace Mount Barker supports your right to:

• Refuse treatment or service
• Agree to or refuse the presence of trainee practitioners or students
• Choose to have another person present at your appointment
• Request a transfer to another headspace clinician
• Make complaints and have them investigated
• Have continued access to the services after making a complaint

Our promise to you...

We ensure that:

You are fully informed about your health and healthcare options to help you make informed choices.

Your confidentiality and privacy are maintained.

You are given information about circumstances in which we are legally required to report; such as to protect the health and safety of a young person at risk, or if personal information is subpoenaed by court.

Your prior approval would be obtained to:

• Provide a written report to another professional agency, e.g. a GP or lawyer; or
• Discuss the material with another person, e.g. a parent or employer; or
• If disclosure is otherwise required or authorized by law.

Ingrid (she/her) - Centre Manager

Steph (She/her) - Clinical Team leader 

Abbey (she/her) - Admin and Office Support

Ashlyn (she/her) - Admin and Office Support

Michael (He/Him) - Community Engagement Worker

Dr Chris Hunt (He/Him) - General Practitioner

Aki (He/Him) - Mental Health Clinician

Grace (she/her) - Mental Health Clinician

Josh - Private Practitioner (Clinical Psychologist)

Nicola (she/her) - Senior Mental Health Clinician

Rachel (she/her) - Mental Health Clinician (inc. Strathalbyn Outreach)

Sue (she/her) - Complex Care Coordinator 

Our YRG invites young people to join a fun team who are passionate about mental health and all things youth! If you are interested in having input into headspace services and helping reduce the stigma of mental health by being involved in youth focused events, drop us an email at barker@ireach.org.au 

This group is currently ON HOLD, further updates to come in the New Year.

About the YASS Group

Our Young Adults Social and Skills Group is an inclusive place for young adults aged 16-25 to connect with their community, build practical skills, bring their questions to the table, and eat lunch together!

For more information: contact barker@ireach.org.au, call reception on 8398 4262, or check out our Facebook page for the latest updates.

This group is currently ON HOLD, further updates to come in the New Year.

About UQT Group:

A safe place for Adelaide Hills LGBTQIA+ youth to hang out, talk, share, play games, learn life skills, have fun together, and support each other.

For more information: contact barker@ireach.org.au, call reception on 8398 4262, or check out our Facebook page for the latest updates.