headspace
Hamilton

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Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 7:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

About

Welcome! Ngatanwarr!

headspace Hamilton is a FREE youth friendly service for those aged 12-25 years.

We acknowledge there are many things that contribute  to someone's mental health. That's why headspace supports young people with their:

  • mental health and wellbeing
  • physical and sexual health
  • alcohol and other drugs support
  • work, school and study

Our opening hours are 9am-5pm on weekdays, with extended hours to 7pm on Wednesday and Thursday. These extended hours are by appointment only.

You're welcome to bring a friend or family member with you to your appointment.

If you're referring a young person to headspace, you must have permission to do this from the young person.

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How do I access support?

Young people can simply walk-in or phone us during opening hours or fill in an online form below. Please complete the form that aligns with your age:

To refer a young person you are working with, in a professional capacity, please complete the form below. You must have permission to do this from the young person.

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If you're in an emergency situation call Emergency Services on 000

If you need to speak to someone urgently please call:

  • Southwest Mental Healthcare Service 1800 808 284
  • Lifeline 13 11 14
  • Kids Helpline 1800 551 800
  • Suicide Call Back Service 1300 659 467

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Our centre has full disability access (DDA compliant).

headspace Hamilton would like to respectfully acknowledge the Gunditjmara People who are the Traditional Owners and First People of the land where our centre is located.

Hours

  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 7:00pm
  • Thursday: 9:00am - 7:00pm
  • Friday: 9:00am - 5:00pm
  • Saturday: Closed
  • Sunday: Closed

Services

Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).

Sexual health screenings on site or links to local services. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Media gallery

headspace centre tour
Services you can access at headspace
Making an appointment at headspace
Attending an appointment at headspace

More information

For most services at headspace Hamilton you do not need a Medicare card.

In cases where it may be needed, many young people are listed on a parent's Medicare card, and we can look up your Medicare number without needing the physical card.

Young people aged 15 and above can apply for your own Medicare card if you wish to. Fill out the Medicare enrolment form and return this form with ID (such as your birth certificate or student ID) to the Medicare service centre.

Our local Medicare service centre is in the same building as Centrelink at 258 Gray Street, Hamilton. 

Please note: If you need a Medicare card and don't have access to one, please contact us and we will assist where possible.

Everyone is welcome at headspace. It’s okay to feel nervous, we are here to help you feel comfortable, safe and listened to.

We have a spacious waiting area and friends or family can either wait here or join you during your appointment if you would like them to.

During your first appointment you will have a friendly and confidential chat with one of our team to share what’s impacting you, talk about goals and how we can support you. Appointments take up to 1 hour and there is some brief paperwork to complete. 

This Welcome Pack – Young People introduces you to our headspace services and provides answers to frequently asked questions.

Family and friends also play an important role in a young person’s journey. This Welcome Pack – Family and Friends introduces those important to you to our services and how they can provide and find further support and resources.

Our Centre is located in Hamilton at 48 Thompson St, in the street section between Gray St and French St, not far from the Hamilton Botanic Gardens.

Street parking is available, along with free parking to the back of the site in the Woolworths carpark.

We share an entrance door with Brophy Family and Youth Services.

Our Centre is fully accessible with automatic entrance doors and level flooring throughout. 

Accessible toilets are available for your use, located in the waiting room.

Our Centre is designed to be youth-friendly, comfortable, colourful and welcoming, a home away from home.

A brown brick building on the street with a headspace Hamilton sign and a Brophy sign

The front entrance of headspace Hamilton

 

A light room with a person smiling behind a desk

Our reception area 

 

A large room with couches, a coffee table, water dispenser and shelving

Our welcoming waiting room

 

A  room with a blue and green couch, a plant, lamp and two smiling people talking.

One of our appointment rooms with our friendly team members

 

Our friendly team comprises a range of professionals who are all experienced in working with young people and will talk with you about your concerns in a confidential and non-judgemental way.

Centre Manager - Pamela

Customer Service - Victoria

Customer Service - Sam

Community Awareness and Engagement - Emily

Access and Engagement - Michelle

Access and Engagement - Mel

Lead Clinician - Atif

Senior Mental Health Clinician - Robyn

Mental Health Clinician - Ben

Mental Health Clinician - Rowena

Mental Health Clinician - Shweta