Information for Services

 

 

headspace is not an emergency or crisis service.

referral guidelines 

headspace Albury Wodonga delivers services and support to young people aged 12-25 years-old in four key areas: mental health and wellbeing, physical and sexual health, alcohol and other drugs (AoD) and work, school, and study.

Our services provide free short-term support for mild to moderate difficulties. 

eligibility criteria

  • Young person is aged between 12 and 25 years
  • Young person consents to referral
  • Parent/guardian also consents to referral (if Young person under 18 years)
  • Mild to moderate mental health symptoms, as demonstrated by IAR level 4 or below (as determined by headspace)

Substance use, recent life events, previous service engagement and other impacting factors are also considered upon referral. Assessment for exception provided at headspace discretion.

exclusion criteria

  • Engaged with another service for counselling
  • Primary presentation is related to a neurodevelopmental disorder or disability that is unaccompanied by a mental health presentation
  • Presentations of acute nature, where medical stability is a concern (e.g. eating disorder, unmanaged physical health issues)
  • Current acute risk (as determined by headspace)
  • Current acute untreated psychotic symptoms
  • Support would be better provided by specialist services (see below)
  • Moderate to severe current and/or history of risk of harm to others

handy links for services

referral form
eheadspace
work and study support

housing supports

links to housing supports

Victoria

Junction Support Services NESAY

Victoria

Beyond Housing

New South Wales

YES Unlimited

family violence and sexual assult

links for family violence and sexual assault services

Victoria

Centre Against Violence The Orange Door

New South Wales

Albury Women's Centre Albury Sexual Assault Services - Clinic 72
Mental Health Triage Line - 24 Hour Crisis Support

1300 104 211

Albury Wodonga Health’s Mental Health Service provides specialist clinical assessment, treatment and on-going care to people who have, or who are at risk of a serious mental illness or suicide. Across a range of disciplines they support people of all ages including people with co-occurring substance use problems. Person centred care is provided through a recovery focused model for both urgent and non-urgent cases. (number)

 

 

Got a lot going on? When we've got a lot going on we can feel sad, tired, stressed and angry. Everybody has these feelings when life is tough, but when these feelings go on for a long time it can weaken our body, mind and spirit. If you feel like there is too much happening, clearing your head can help. Click here for some information that may help you or somebody else, when going through a hard time. There's no shame in talking it out.

headspace is your space to yarn safe.

QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships.

Click here for more information.

Gateway Health TAG POS RGB (2)

headspace centres and services operate across Australia, in metro, regional and rural areas, supporting young people in Australia and their families to be mentally healthy and engaged in their communities. headspace National Youth Mental Health Foundation is a child safe organisation. 

headspace Albury Wodonga and headspace Wangaratta are operated by Gateway Health. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murray PHN

headspace Albury Wodonga and headspace Wangaratta would like to acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First People and Traditional Custodians. We value their cultures, identities, and continuing connection to country, waters, kin and community. We pay our respects to Elders past and present and are committed to making a positive contribution to the wellbeing of Aboriginal and Torres Strait Islander young people, by providing services that are welcoming, safe, culturally appropriate and inclusive.