Workplace laws can vary depending on which Australian state or territory you live in, and the type of job you’re doing, so it’s always a good idea to ask for help if something doesn’t make sense. Whether it’s a trusted adult, Elder, a teacher, or someone at work, there are people who can explain your rights and help you understand them.
How to identify unsafe working conditions?
It’s important to feel safe and supported at work, no matter the job or workplace. Unsafe work conditions can happen in any setting—whether you’re working in a physical workplace or from home. Here are some things to watch out for and steps you can take to protect yourself:
Signs of unsafe work conditions
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No job induction: A proper induction should include an overview of workplace safety (WHS) rules, emergency procedures, and your responsibilities. In smaller organisations, it might be more informal, but it should still cover the basics to ensure you know how to stay safe at work.
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Limited training or supervision: Not being shown how to do a task safely can be a sign of unsafe work conditions. If you feel unsure or unprepared, it’s important to speak up and ask for clear instructions or support.
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Lack of safety equipment: Personal protective equipment (PPE), like gloves, helmets, or goggles, must be provided if your job requires it.
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Physical hazards: These might include slippery floors, falling objects, unguarded machinery, or repetitive tasks that could lead to injury over time.
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Unsafe work setups: For office or remote work, unsafe conditions could include poor ergonomics, an uncomfortable chair, or insufficient lighting. Your workspace should always support your physical wellbeing.
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Workplace culture concerns: Unsafe conditions aren’t just physical. Bullying, sexual harassment, racism, hazing (especially in trades and apprenticeships), or favouritism can harm your social and emotional wellbeing.
What to do if you feel unsafe in the workplace
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Trust your instincts: If you feel unsure or unsafe, speak up. It’s your right to ask questions or say no if you haven’t been shown how to complete a task safely.
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Know your WHS contacts: Every workplace should have someone responsible for workplace health and safety, like a supervisor or safety officer. If you’re not sure who to speak to, ask your manager. If they can’t help, escalate your concerns to someone higher up or contact your state WHS regulator.
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Your rights outside the workplace: WHS laws also protect you during your commute and in situations where your safety may be at risk, like being recognised by clients outside of work.
Workplace health and safety (WHS) laws exist to protect everyone—physically, emotionally, psychologically, and culturally. It ensures that workplaces provide safe environments for all employees. Remember, your safety always comes first.
Information on your rights
When you start a job, it’s important to know the workplace standards that protect you. These rights are designed to ensure you’re treated fairly, no matter where you work or what you do. The National Employment Standards (NES) set out the minimum conditions for employees covered by Australia’s national workplace relations system. These apply to most workers and include things like:
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Maximum weekly hours of work
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Minimum wage
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Annual leave and personal leave
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Public holidays
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Notice of termination and redundancy pay
While the NES provides a baseline, some industries or workplaces might have additional rules and entitlements.
Awards, EBAs, and Workplace Agreements
Your pay and conditions might also be influenced by:
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Awards: These outline the minimum pay and conditions for specific industries or jobs, like retail or hospitality for example.
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Enterprise Bargaining Agreements (EBAs): These are negotiated agreements between an employer and employees (or a union) that often provide pay or conditions above the award.
- Employment contracts or workplace agreements: Contracts and agreements are specific to your role and may include details not covered by awards or EBAs.
Codes of Conduct and Workplace Policies
Most workplaces have a code of conduct or policies that set expectations for behaviour and performance. These aren’t just about following rules—they also protect employees by creating clear standards around things like workplace safety, harassment, and fair treatment.
While workplace rights can seem overwhelming at first, remember: every workplace is a little different, and it’s okay to ask questions or seek support if you’re unsure. You can always check resources like Fair Work Australia, your union, or your employer’s policies for more detailed information.
Minimum wage and working hours
Understanding your pay and working hours is a key part of knowing your workplace rights. Here’s what you need to know:
National Minimum Wage and Awards
Australia’s national minimum wage is the base rate for workers without an award or agreement. However, most jobs are covered by an award, which outlines specific pay rates for your role or industry. These rates may depend on your age, experience, and job classification.
To check if you’re being paid correctly, you can use the Fair Work Ombudsman’s Pay and Conditions Tool (PACT), which calculates your pay based on your circumstances.
Payslips and payment
Your employer must provide a payslip for each pay period. Payslips should show:
- The employer’s name and ABN (if any)
- Your name
- The gross (before tax) and net (after tax) amount of payment
- Hours worked and the pay period
- Deductions (like tax or superannuation)
- Leave accruals (if applicable)
If you’re being paid in cash or via goods (e.g. meals or accommodation), you’re still entitled to payslips. Irregular payment schedules or unexplained deductions are red flags—don’t hesitate to ask questions if something doesn’t look right.
Can you discuss your pay with colleagues?
Some workplaces may discourage discussing salary or wages with colleagues, often outlined in their code of conduct. However, you’re legally allowed to talk about your pay if you wish.
Who to talk to about pay issues?
If you’re unsure about your pay or working hours, start by speaking with:
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Your direct manager or supervisor.
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The payroll officer or HR department.
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A union representative (if you’re a member).
Knowing your rights around pay and work hours empower you to advocate for yourself. For detailed, personalised advice, check out Fair Work’s website and calculators.
Part time/Full time/Contract/Casual – what’s the difference?
Understanding the different types of employment is key to knowing your rights, working hours, and entitlements. Here’s what you need to know:
Full-time employment
Full-time workers typically work 38 hours per week. In addition to regular pay, you’re entitled to benefits such as annual leave, personal (sick) leave, and superannuation. Full-time roles provide job security and predictable income, with leave entitlements that offer extra compensation beyond just your salary.
Part-time employment
Part-time work is similar to full-time but involves fewer hours—anything under 38 hours per week, often on a regular schedule. You’re entitled to pro-rata leave entitlements like annual leave and personal leave, and your job offers the same stability as full-time employment, just with reduced hours and pay.
Casual employment
Casual workers often have irregular hours and no guaranteed shifts. To make up for the lack of paid leave and job security, casuals are paid a higher hourly rate, which includes casual loading (a higher pay rate for being a casual employee). You’re also entitled to some unpaid leave, such as carers or compassionate leave, but annual and sick leave aren’t included.
Contract employment
Contract work has a fixed start and end date, outlined in your employment contract. Contracts can vary—some may provide the same entitlements as full-time or part-time roles, while others may not include leave or job security. Labour hire agencies often use fixed-term or casual contracts, so make sure to read the details carefully.
Internships, traineeships, and apprenticeships
Internships focus on learning and may be paid or unpaid - but unpaid internships must meet strict legal requirements. Traineeships and apprenticeships are paid roles that combine formal study with on-the-job training. As an apprentice or trainee, you’re entitled to minimum wage, leave, and workplace protections.
Working hours and breaks
The National Employment Standards (NES) outlines fair working hours and breaks for all employees:
- The maximum weekly hours are 38, plus reasonable overtime.
- Break entitlements include meal breaks for shifts over 5 hours (e.g. 30–60 minutes) and shorter rest breaks, depending on your award or agreement.
If you’re a casual, part-time, or contract worker, your specific rights to breaks and hours depend on your award or contract. Employers must ensure that work schedules are fair and safe. For example, being rostered for excessive hours without proper breaks is considered unreasonable and could affect your health and wellbeing.
Considerations for International Students
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Work hour limits: International students on a student visa have specific restrictions on working hours. As of 2023, these limits were temporarily relaxed, but typically, you can work up to 48 hours per fortnight during study periods and unlimited hours during official school breaks. Always check the latest visa conditions on the Department of Home Affairs website.
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Understanding your visa conditions: Breaching visa work conditions can affect your ability to stay in Australia. Make sure your employment aligns with your visa restrictions.
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Seeking help: If you’re unsure about your rights or feel you’re being exploited, organisations like Fair Work Ombudsman or Migrant Workers Centre can provide support and advice.
Leave entitlements
Taking time off work when you need it is essential for your wellbeing, and it’s important to understand what you’re entitled to under Australian workplace laws. Leave entitlements can vary depending on whether you’re employed full-time, part-time, or casual, and whether your workplace has specific agreements, such as an EBA (Enterprise Bargaining Agreement).
Types of Leave
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Annual Leave
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Full-time and Part-time employees: Accrue four weeks of paid annual leave per year (pro-rated for part-time workers).
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Leave loading: Some workplaces pay an extra 17.5% leave loading on top of your normal pay when you take leave (check your contract or award to see if this applies).
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Casual Employees: Not entitled to paid annual leave, as their higher hourly rate (casual loading) compensates for this.
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Sick Leave (Personal/Carer’s Leave)
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Full-time and Part-time Employees: You’re entitled to 10 days of paid personal/carer’s leave per year, which can be used for physical illness, mental health, or caring for a family member.
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Casual Employees: Not entitled to paid sick leave, but you can take unpaid leave if needed.
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Evidence required: Employers may ask for a medical certificate, so it’s important to understand your organisation’s process.
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Compassionate Leave
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Compassionate leave is available to all employees (including casuals) for the death or serious illness of a family member. Full-time and part-time employees are entitled to two days of paid leave per occasion, while casuals can take unpaid leave.
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Parental Leave and Long Service Leave
If you’ve been with your employer for at least 12 months, you may be entitled to unpaid parental leave, with some employers offering paid options through their agreements or policies. Long service leave, available after several years of continuous employment, varies by state, award, or agreement. For more details, check with your employer or refer to Fair Work.
Understanding your entitlements
Leave entitlements may differ if your workplace has an EBA, award, or specific policies, so always read the documents you’re given during onboarding. Even if you’re new, don’t be afraid to use your leave when needed—whether it’s for physical health, mental health, or caring responsibilities.
Ask your employer or HR team if you’re unsure about the process for requesting leave or providing evidence.
If you feel unsure about your rights or suspect you’re being denied proper leave entitlements, contact the Fair Work Ombudsman for advice.
Discrimination and harassment
In Australia, it’s against the law for someone at work to treat you unfairly or behave inappropriately towards you because of things like your race, gender, age, disability, sexual orientation, or religion.
Workplaces—especially larger organisations—often have clear policies outlining acceptable behaviour and the process for reporting concerns. Make sure you know where to find these policies when you start a job. In smaller organisations, these policies might not always be formalised, so it’s important to understand your rights and speak up if something feels wrong.
If you experience discrimination or harassment, raise it with someone you trust—this might be your manager, HR, or another leader in your workplace. If that’s not an option or you don’t feel comfortable, you can seek external support. For more detailed advice and steps to take, check out our article that covers bullying, discrimination and harassment.
Probationary periods
Many employers set probationary periods for new employees, typically lasting 3 to 6 months. This is a time for both you and the employer to assess whether the job is the right fit. It’s just as much about you deciding if the role and workplace are right for you as it is for the employer evaluating your performance.
At the end of your probation, employers usually meet with you to discuss how things are going and let you know if they want to continue your employment. If you’re an apprentice, this is also when your training contract paperwork is often finalised.
During probation, make sure to check in with your manager regularly to discuss your progress. Be honest about what’s working and what’s not, and if you feel like you need more support or training, now’s the time to ask. It’s also a good opportunity to discuss your future in the role—are you meeting expectations, and can you negotiate things like salary or additional responsibilities now that you’ve demonstrated your value?
It’s important to remember that probation is not just for the employer to assess you, but for you to evaluate the job and decide if it aligns with your career goals. If the probation period is not explicitly communicated, ask your employer about the expectations and timeline for evaluation.
Superannuation and Tax
When you start working, you will need to pay tax on your income. Your employer will handle most of this for you, but you must provide them with a Tax File Number (TFN). You can organise a TFN through the Australian Tax Office (ATO) before you start working, which will save you time later. If you don’t have one yet, you can apply by filling out some paperwork with your ID, and the ATO can be reached at 1300 720 092. You can also check your tax status through MyGov to ensure everything is being paid correctly.
Superannuation is money that your employer contributes to a fund for your retirement. You can choose which super fund you’d like them to use, but not all employers offer this choice. You can’t access your super until you retire, so the more you save now, the better off you’ll be in the future. It’s important not to open multiple super accounts, as this can lead to unnecessary fees. If you’ve worked for multiple employers, you can consolidate your super to avoid extra fees.
If you’re working multiple jobs, make sure you don’t go over the tax-free threshold for your total income.
If you’re an international student, your tax and super entitlements may be different, so be sure to check those details.
For more detailed information on tax and super, check out our tax and super beginner’s guide.
Where to get help
If you’re ever unsure about your workplace rights or need support, there are several resources you can turn to. Knowing where to get help can make a huge difference when dealing with workplace issues. Here are some services that can provide guidance:
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Fair Work Commission: Offers advice on employment rights, workplace issues, and how to resolve disputes.
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Search for the Worksafe website relevant to your state: Provides information on workplace health and safety, including how to report unsafe conditions.
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Migrant Workers Centre: Offers support and advice on rights for migrant workers.
It’s also important to know your support network both inside and outside of work. At work, your manager or HR can often be your first point of contact, especially for things like pay or safety concerns. Don’t be afraid to advocate for yourself and ask questions when something feels off.
Outside of work, family, friends, Elders, or anyone else you trust can be great sources of advice and emotional support. For international students, there are specific services available, such as international student support through the Department of Education. If you’re an apprentice, your Group Training Organisation (GTO) can also provide assistance with workplace issues.
Understanding your workplace rights can be overwhelming at first, but the more you know, the better you can advocate for yourself. Remember, your rights are there to protect you, and you don’t have to navigate it alone. Whether it’s about pay, safety, or fair treatment, there are plenty of resources and people who can help you every step of the way. Don’t hesitate to ask questions, seek support, and ensure your work experience is safe, fair, and respectful.
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Last reviewed December 2024.
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