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headspace
Tweed Heads
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145 Wharf Street, Carmarco Building, Tweed Heads, New South Wales 2485
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Phone (07) 5589 8700
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enquiries@headspace-tweed.org.au
About
Jing gii waala (hello)
headspace Tweed are located on the lands of the of the Nyangbul and Minyungbal people of the Bundjalung Nation, and is a welcoming space where young people aged 12 - 25 years can acess;
- Free and confidential support for their mental health and well-being
- Non-judgemental info and support around alcohol and other drugs
- Join a youth group or commitee
- Get practical support with work and study
Everyone is welcome at our services, regardless of their gender identity, sexual orientation, religion, lifestyle choice, or ethnicity.
Hours
- Monday: 9:30am - 5:30pm
- Tuesday: 9:30am - 5:30pm
- Wednesday: 9:30am - 5:30pm
- Thursday: 8:30am - 6:00pm
- Friday: 8:00am - 4:00pm
- Saturday: Closed
- Sunday: Closed
headspace Tweed Heads is operated by Social Futures. All headspace services are funded by the Australian Government Department of Health and Aged Care. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Social Futures.
Services
Get tips on how to prepare your resume and present for interviews. Find out about local employment opportunities (full time, part-time, or casual).
Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.
A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.
If you live near our headspace centre in a rural area but cannot travel in to see us, you can see our mental health workers online.
Workers either on site or linked to the centre who can assist you with any alcohol or other drug concern.
News
Jobs and volunteering
Positions currently available at headspace Tweed Heads
At headspace, young people’s voices and opinions are front and centre. We are currently recruiting for new volunteers on our headspace Tweed Heads Youth Advisory Group (YAG) to ensure that any new initiative from headspace will make a positive difference in the lives of young people.
Some of the projects YAG members are involved with include:
- plan and run youth events, workshops, school talks, headspace stalls at festivals and more
- use headspace social media platforms to connect with and empower other young people and their families
- assist in the design and development of your local headspace centres – shaping the delivery of headspace services, including policy, staff recruitment and training
- represent headspace at events for local organisations/services/schools, learn advocacy skills and meet new people
We want to hear from a diverse range of voices aged 12-25yo who live in the Northern Rivers or Southern Gold Coast, particularly if you have experienced your own challenges or feel passionate about improving the mental health and wellbeing of local young people. You are especially encouraged to apply if you are an Aboriginal and Torres Strait Islander young person, have a disability or identify as LGBTIQAP+.
If this sounds like something you or someone you know would be interested in, please complete the following expression of interest form here, and we’ll be in contact soon! We can also provide more accessible ways to apply by contacting us.
If you have any further questions about the YAG or headspace, please contact your nearest Community Engagement Officer:
Aimee Pitt | headspace Tweed Heads | 0437 188 715 | communityengagement@headspace-tweed.org.au
More information
headspace Tweed Heads runs fortnightly social groups for the queer community and their allies at our centre on Wharf Street!
We run two groups:
Q*Social for ages Q*Social for ages
12-16 16-25
Meet other LGBTQISB+ people, chat, make art, eat food and play some games!
They're on from 4PM-530PM on a Thursday at our centre at 145 Wharf Street, Tweed Heads.
Call, email us, or message us on social media for upcoming dates and more information!
07 5589 8700 or communityengagement@headspace-tweed.org.au
Do you need support and don't know who to contact?
You can reach headspace a through our telephone service, eheadspace, or eheadspace spaces, as well as our direct centre contact as you saw at the beginning of this page.
eheadspace phone support (9am - 1am) |
Free online and telephone service that supports young people aged between 12 and 25 years and their families going through a tough time. |
eheadspace online support (9am -1am) |
Free online support service. Create an account, join group chats with peers and professionals, and access free resources. |
Online communities |
For parents and young people to set and work on personal wellbeing goals in their own time. |
If you need further, or more specialised support
Below are some nation and state wide services we recommend for young people and carers to access in times of need:
Mental Health Access Line
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Beyond Blue
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If you'd like to see the team at headspace Tweed Heads before you take your first step inside, check out the page below where you can see our faces and a little bit about ourselves
headspace Tweed Heads has professionally trained staff that are focused on helping young people between the ages of 12 and 25 years to address any health problems, confidentially and with respect.
All of our onsite services are FREE for young people between the ages of 12 and 25!*
How to Access Our Services
You can walk in off the street and make an appointment
You can call us on (07) 5589 8700 and make an appointment
You can email us on enquiries@headspace-tweed.org.au
You can ask a parent, carer, teacher or the youth service you use to refer you
Frequently Asked Questions
Do you need a medicare card?
We do not currently have any private practitioners that require a medicare card, so you can still access our Youth Access Clinicians, Drug and Alcohol Counsellor and our Employment Advisor.
How do you get to headspace Tweed Heads?
headspace Tweed Heads is located in the Comarco House building at 145 Wharf Street Tweed Heads (in front of Tweed Day Surgery building). Come up the front stairs or via access ramp on the right hand side and our reception is through the front doors on the Ground Floor.
We have a bus stop right outside our door at 145 Wharf St. Bus timetables from North and South can be found on the TransLink site or call Translink on 13 12 30.
What free services are at headspace Tweed Heads?
We have many Youth Access Clinicians on our team to help you make a plan to find the right people and help you in your situation
- Counselling, including Drug and Alcohol Counselling
- Employment advice
- Heaps of info and someone to talk to
- Yoga and self-care groups
Accessibility Information
Our building is fully wheelchair accessible with internal lifts and accessible toilets. We have parking on site for those requiring access. Simply notify the staff that you would like to take advantage of this, and our staff will escort you through parking and up the lifts to our service. Alternatively, we can also accompany you whilst using the ramp access in front of the building if you'd like. We are happy to arrange Auslan and other language interpreter support when requested on booking, just let us know your needs.
What does confidentiality mean for you at headspace?
In Australia, laws protect clients' rights to have the information they share with doctors and others who provide health services kept private. These laws mean that what you tell people during a health care appointment must remain private between you and that person or service, except in particular situations.
There may be times when the person you are seeing at headspace is required by law to share information about you with another organisation, your parents or carers, or in some specific situations, court or the police. This may happen if the staff member thinks you or another person is at risk physically or mentally. If you are under 16 and someone is hurting you, we are required by law to make a report to the Department of Community Services.
Whenever possible, a headspace staff member will talk to you first to explain the reason and need for any disclosure of your personal information. However, confidentiality is your right in almost all circumstances. If you aren't sure, just ask the staff member about your confidentiality before you talk to them. We will always do our best to give you a straight answer.
*where headspace clinicians refer young people to specialists or services external to the Centre, gap fees may be charged by those providers. We recommend discussing any costs, concessions or payment plans with those providers prior to engaging their services.
Young people, parents and carers are welcome to book a 15 minute walk-through of the service before booking a first consultation. One of our friendly Youth Access Clinicians will be your guide!
Please contact reception on (07) 5589 8700 or enquiries@headspace-tweed.org.au if you would like to do so!
Are you 12 – 25 years old, interested in mental health, and passionate about making a difference?
headspace Tweed Heads aims to have young people involved in every aspect of the decision-making for our centre.
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Planning and helping run youth events
and other programs including art workshops,
markets, band comps, hosting headspace
stalls at festivals and more.
Evaluating and helping shape
the delivery of headspace services.
Assisting in the design and development
of our centre.
Attending various meetings for local
organisations/services/schools and
presenting on behalf of headspace Tweed Heads.
Giving feedback and ideas on policies
and procedures, including recruitment
and staff training.
Developing our social media platforms
and community engagement strategies.
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WE MEET FORTNIGHTLY AT OUR CENTRE
Wednesdays 430-6pm
145 Wharf Street, Tweed Heads
Aboriginal and Torres Strait Islander young people, LGBTIQAP+ young people, young people living with mental health challenges, young people with disabilities, multicultural young people and all other young people are encouraged to apply!
Speak to one of our receptionists or fill in the online form here:
Join the YAG Today
For more info, contact:
Aimee Pitt
communityengagement@headspace-tweed.org.au
(07) 5589 8700
(Community Engagement Officer at headspace Tweed Heads)
