headspace Hobart values your feedback and welcomes compliments, suggestions, and complaints to help us improve our services. 

We will respond directly to resolve any issues in a timely manner and will keep you up to date on any actions we take as a result of your feedback.

You can provide feedback in several ways:

• Complete our feedback form in the waiting room
• Complete our online feedback form:  headspace Hobart Feedback form
• Face to face: Speak directly to your worker or another headspace Hobart staff member.
• Email our Centre Manager: angela@thelink.org.au
• Phone: 6231 2927

Our staff can help you resolve the issue, or help you to make a formal complaint.

You can also contact the Health Complaints Commissioner on 1800 001 170 or www.healthcomplaints.tas.gov.au

If you require urgent mental health support please contact eheadspace - 1800 650 890, Lifeline - 13 11 14 or Kids Helpline - 1800 551 800 or Mental Health Helpline - 1800 332 388.

Welcome to headspace Hobart! We are a free, youth-focused health service for young people aged 12-25 who are:

• feeling down, depressed or anxious
• having difficulty sleeping or concentrating
• being hurt or bullied
• worried about drinking or drug use
• needing sexual health help.

Visits to headspace Hobart are covered by Medicare. Need your own Medicare card? Just ask one of our team.

Our centre is wheelchair friendly and disability parking is available in the multi-story car park across the road

You don't need a referral to see us at headspace, just call us on 6231 2927 or email.

Please be aware that we are not a crisis service and there may be a waiting time.

If you would like to refer a young person, please complete our referral form and email or fax it 6231 3908. 

To learn more about headspace Hobart check out our Welcome Pack for Young People, or watch our virtual tour.

Management Team 

Angela - CEO

Rachel - Centre Manager

Senior Clinical Leads - Berny

Clinical Leads - Emily, Sam, Wayne

Reception Team

Julie (Practice Manager), Nellie (Senior Receptionist), Ellie, Bridget, Natalie

Access Team Clinicians

George, Susan, Jake, Ash

General Practitioners

Alison, Alessandra, Anthea 

Allied Health Professionals

Adela, Helen, Ben, George

Early Careers Program

Liam - Clinical Educator

Jas - Early Careers Graduate 

Maggie - Early Careers Graduate

Education and Community Health Educator

Shelagh

Alcohol, Tobacco, and Other Drugs Worker

Hannah 

First Nations Health and Wellbeing Worker

Shannan

Work and Study Program

Paddy  (Senior Vocational Specialist)

JD (Vocational Specialist)

Ryan (Vocational Specialist)

Joe (Vocational Peer Worker)

Students on Placement

Caitlin

All services at headspace Hobart are free of charge.

Our Centre has a number of health providers who work under the Medicare system which means that to see our GP and Pyschologists we need your Medicare card.

All visits to the GP are bulk billed and up 10 sessions per calendar year with a Psychologist can also be bulk billed under Medicare.

If you don't have a Medicare card follow this link to apply: Medicare Card Services Australia

If you are not eligible for a Medicare card, please check with our reception staff about payment options.

If you would like to refer someone to our centre, you will need to make sure that the young person is aware that you have referred them, and is willing to meet with a member from the headspace Hobart team. The best option is to encourage or support the young person to call our centre and self refer. If they are not comfortable doing this you can call with them, or call on their behalf but a worker may ask that the young person speak with with them briefly over the phone to confirm they give consent to access the service. 

How can I help my child, friend or family member who needs support?

If you feel a young person may be in serious danger please contact triple zero (000) or phone the Mental Health Services Helpline on 1800 332 388 (Free; available 24 hours)

What do I do if a friend or family member says they don't need help (but I think they do)?

It's really difficult for family members and friends when they are concerned about someone who isn’t agreeing to get help. When that’s the case, it’s good to talk to someone who understands and can help:

Are you with headspace? Do you want help finding suitable work or study? Our Work and Study specialists can help.

Our team can offer a range of practical support to help you. We tailor your headStart program around your needs. We support you to reach your goals.

Ask your headspace worker about the Work and Study program today.

The headspace Hobart Work and Study program (IPS) is Funded by the Australian Government Department of Social Services

If you're 15 - 25 and worried about work or study, get free and confidential support from the work and study specialists at headspace by clicking the link:

headspace Work and Study

headspace Hobart is located at 49 Liverpool Street in Hobart, a 5 minute walk from the Elizabeth Street Bus Mall.

Our reception area and downstairs rooms are wheelchair accessible.

Unfortunately we can't provide onsite parking, but long term parking- including disability parking-  is available at the Argyle Street Carpark, where the first hour is free.

If you would like to refer a young person, please complete our referral form.

If you are a GP, you should include a Mental Health Care Plan for the young person and attach it to the referral form. These can be sent via fax to headspace Hobart on 6231 3908 or email.

Please include as much information as possible in the referral.

Referrals must be undertaken with the consent of the young person.

headspace Hobart referral form

When you turn 15 years of age, you can apply for your own Medicare card. You will have to do some paper work and provide some identification, such as a student card or birth certificate, as well as details about the card you are transferring from. 

For details on how to get your own Medicare card use this link: Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare - Medicare card - Services Australia  

If you need help you can have a chat to our Access Team.

At headspace Hobart we understand that asking for help when you are not well can sometimes be overwhelming, so we try to make it as easy and stress-free as possible for young people to access our services.

If you would like to see someone at headspace Hobart, or to find out more about how we can help, just give us a call on 6231 2927, or send us an email.  

Please be aware that we are not a crisis service and there may be a waiting time for an appointment. If you require immediate support please contact Lifeline on 11 13 14 or Kids Helpline 1800 55 1800.

headspace Hobart aims to provide easy access to services for young people at no cost, and we ensure that we respect your confidentiality.

If you have a valid Australian Medicare card and a current Mental Health Care Plan, you can have up to 10 sessions in a calendar year with your Allied Health Worker (Clinical/General Psychologist, Social Worker, Occupational Therapist) bulk billed through Medicare.

Don't have a Medicare card? Follow this link to the application form here.

If you are an international student you must pay for your consultation, then you can claim from your private health provider.

Our sexual health doctor, Alison, has a clinic at headspace Hobart on Mondays, Thursdays and Fridays.

Appointments are often available on the day. Just call 6231 2927 or email to make a booking.

You can come and discuss:

-general sexual health questions

-relationship issues

-pregnancy testing and pregnancy options

-contraception, including the pill and Implanon insertion

-STI testing

-PAP smears

-period problems

There is no cost involved (fully covered by Medicare)

We value our volunteer youth advocates who make up our headspace Hobart Youth Reference Group. They assist us in delivering community awareness events and provide advice with regard to delivering youth friendly services.

We are always keen to hear from you if you're 16-25 years of age, have been a client of our service, and/or have an interest in promoting mental health and wellbeing in the Hobart community.

headspace Hobart will provide a range of training to support your participation in a range of groups and activities.

By getting involved you will:

• Have the opportunity to have your say on local and National youth mental health topics
• Develop new skills
• Meet and work with other young people who are passionate about youth mental health 
• We offer training opportunities for our Youth Reference Group members such as certification in Youth Mental Health First Aid.

If you would like to learn more about the group or the application process to become a member please contact Shelagh, our Community Health Educator on 6231 2927 or email.

Working collaboratively with schools and community groups to promote mental health awareness, resilience and early help seeking is a priority for the team at headspace Hobart. 

Our Community Health Educator and Access Team Clinicians are available to deliver presentations and workshops.

We support schools in promoting mental health awareness with young people and their families, and aim to promote mental wellness, enhance awareness of mental health problems and build young people's capacity to seek help early.

We offer generalised presentations explaining all about headspace, the help that we can provide and ways that we can look after each other.

These interactive sessions cover the following:

• What is headspace?
• What is mental health?
• What is stress? 
• What are healthy coping skills?
• How to help a friend.
• Where to find help.

If your school is planning an expo or other event which has a youth mental health and wellbeing focus, we can attend as a stall-holder, providing opportunities for students to interact with us. Our stall will include resources about headspace services, other local and National youth mental health resources and when possible, merchandise to give away.

We can also offer more tailored presentations with specific themes, depending on the age and needs of the group,  that are delivered as interactive chats, however these presentations require a bit more planning, so please allow plenty of time with your request.

To arrange a presentation or workshop at your school, sporting club or other community group, please contact our Community Health Educator on 6231 2927 or email